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4 Benefits of Virtualizing Your Desktop

Posted by Chris Chase on Friday, 08 August 2014 in Technology

b2ap3_thumbnail_hosted_desktop_solutions_400.jpgDesktop virtualization isn't necessarily a new subject, but it is something that has been growing in popularity over the past few years, and it's easy to understand why. Instead of keeping your desktop in physical form on your computer, it's becoming more reliable to just keep it safe and secure on a hosted server. This takes care of most physical problems that computers often deal with, such as a sudden crash or old age.

b2ap3_thumbnail_change_it_400.jpgHow much paper and ink does your company use every week? Every month? Every year? More importantly, how much does this wind up costing your company in the long run? According to a study by 14 year-old science fair wiz Suvir Mirchandani, it was discovered that his Pittsburgh-area school district could reduce ink consumption by 24 percent and save an average of $21,000 a year by simply switching fonts. That's half of what the average American's annual salary is!

b2ap3_thumbnail_this_is_voip_400.jpgAs technology grows more and more complex, the usefulness of your business's landline is declining. There are just plain better ways of communicating - cell phones are much more portable, and the Internet allows people to communicate with others while taking care of other work. One of the best ways to communicate over the Internet is by using Voice over Internet Protocol (VoIP), which provides the best of both worlds for those stuck in the landline age.

Don’t Be Taken by the Cloud Computing Trend!

Posted by Chris Chase on Wednesday, 23 April 2014 in IT Blog

b2ap3_thumbnail_cloud_mind_400.jpgIt's the nature of trends for people to want to capitalize on them, which means that many sellers of what's trendy may have little experience working with the trends that they're selling. As a business looking to take advantage of the latest technology trends, it's important that you're not bamboozled by a smooth talking technology marketer with no depth.

Avoid These 3 Bad IT Service Traps

Posted by Chris Chase on Monday, 14 April 2014 in Newsletter

b2ap3_thumbnail_it_traps_400.jpgIt takes a special kind of person to give great customer service. If someone can't pick up on social cues, or if they have a low tolerance for repetitive questions, they will end up offending a lot of customers. To assist our clients with their IT problems, we make sure to hire the most helpful customer service representatives that we can find.

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