Want to send out a large number of documents that are almost the same aside from a few specific areas? One example would be a letter to all of your existing clients about a new product or service, but you want each letter to address the recipient's name and company. This looks like a job for the mail merge!

Let's get theoretical here. Let's say your friend Hank suffers from chest pain. It could be nothing, but chest pain isn't something you want to mess around with, so you suggest that Hank goes to a doctor to get it checked out. There are certain things in life you don't just let happen without getting an assessment to make sure they don't turn into bigger issues, right? Your business's IT security is one of those things.

Despite a quivering global economy, people have been spending a lot of money on gifts this holiday season, and much of that is online. In a comparison between this year and last, U.S. consumers have spent $32 billion dollars online, a 15% increase from last year.

You've probably seen these funny barcode-like symbols popping up and wondered if they mean anything. These days they are all over the place - on websites, in magazines, and even in television ads. What are these mysterious glyphs? Should we be concerned? And of course the question on all of our minds, how can I use them to market my business?

When computer equipment overheats it increases the chances of a crash. Heat (or inadequate heat removal) can even cause long term damage on expensive hardware. You may have noticed that your server room/network closet is a little warmer than the rest of your business. All computer equipment produces heat, and servers are known to pump out a lot of it. Let's talk about ways to keep your important technology cool to prevent crashes and other issues.

Everyone at Directive would like to wish you and yours a happy holidays and a fantastic new year!  We hope you can spend the holidays sharing precious time with friends and family.

Let's all spread some fun holiday cheer and get ready to face all of the opportunities and challenges of 2012 head-on!

Server virtualization offers a ton of benefits for small businesses - less energy consumption, easier management, better hardware utilization, smaller footprints... but diving in recklessly can cause a lot of expensive headaches. Let's take a look at a few things to consider when switching over to a virtual solution.

Your printer typically has pretty limited functionality, or at least one would think, right? It prints, maybe it can print on both sides of the paper, sometimes it can scan documents, and it can allow hackers the ability to steal your data and commandeer your network. Wait, say what?

Recently we mentioned Evernote as a great note taking app that is supported across multiple operating systems and mobile devices. We compared it to Microsoft OneNote as a lighter alternative that is easy to set up and sync across a plethora of devices. However, diehard fans of OneNote probably don't want to make a switch to a whole other platform. Today we're going to talk about ways to mobilize your OneNote notebooks as well as some other features that are exclusive to OneNote that you might not know about.

It's always important to be prepared for emergencies, and for a small business these days even a minor disaster can have long term ramifications with serious consequences. Whether the disaster is short lived, like a power outage or hardware failure in your server, or a more serious event like a flood or fire, you want to be able to get back in business as quickly as possible Here are some steps Upstate New York businesses should take to prepare and add to their disaster plans.