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Store Management
Miva Merchant comes complete with a set of wizards to simplify the
process of building your store. Then, the browser-based
administration interface provides access to an array of more
sophisticated tools to maintain your catalog and inventory, manage
accounts, create comprehensive promotional campaigns, handle order
fulfillment responsibilities, and generate detailed sales and
website traffic reports.
Account Management
Whether you are running a single store or a "shopping mall", Miva
Merchant allows you to have complete management control. You can
create a store manager with full authority and multiple user
accounts to handle the normal day-to-day operations of running
your store. Also, customer accounts can be set up to provide
frequent shopper programs, discounted pricing, and special product
availability.
Catalog Management
Create categories, products, and attributes within Miva Merchant
using wizards, the Miva Merchant administration interface, or the
product import utility. Use the sorting capability to quickly
organize your products for display. Create detailed product
descriptions using text and HTML, and attributes can be assigned
to products to allow you to identify your product's
characteristics more accurately to your customers.
Merchandising
Merchandising is key to success of all stores and Miva Merchant
has the capability to implement a variety of programs to increase
your sales. With Miva Merchant you can associate complimentary
products to give shoppers the opportunity to purchase similar
items. You can also create an upsale process when shoppers meet
pre-defined criteria such as purchasing specific products or
exceeding specified dollar amounts.
Pricing groups can be used in
combination with select shopper availability groups to qualify
them for discounts on any or all products in the store.
Order Fulfillment
Processing credit card payments is easy with Miva Merchant's
pre-configured payment processing solutions from industry leaders.
Miva Merchant also configures multiple sales tax methods and
provides your customers with multiple shipping options. Checking
order status is also simple with our instant order email
confirmations that are sent to both the merchant and customer.
Miva Merchant is bundled with interfaces to the following list of
payment gateways and supports over 40 others:
- Authorize.net Payment Services
v3.0
- E-Commerce Exchange/QuickCommerce
3.0 Payment Gateway
- Moneris e-SELECT Payment
Service
- GlobalCommerce Payment Gateway
- CyberSource ICSv2 Payment
Services
- Cardservice/LinkPoint Payment
Gateway
- Paradata Payment Service
- Verisign Payflow Link
- Verisign Payflow Pro (PaymentNet)
Through Miva Merchant's modular
architecture, many other payment processors can be integrated to a
Miva Merchant storefront. Visit our partners section for more
details.
Modular Architecture
Miva Merchant is specifically designed so developers and
aftermarket vendors can implement their own customized modules
around a common API. Once a module is developed, push-button
registration automatically integrates it into the main Miva
Merchant system.
Modules can be developed for the
following sub-systems:
- Fulfillment
- User Interface
- Shipping
- Payment
- Currency
- Sales Tax
- Batch Reporting
- Import / Export
- Buyer Traffic Reporting
- Intercept System Functions
Existing Site Integration
E-merchants who have sites in HTML can hyperlink directly into a
Miva Merchant e-catalog. Key e-catalog functions such as product
look-up, category presentation, shopping basket, and order forms
can be accessed as components of existing HTML-based websites.
Security
All sensitive data can be encrypted with a SSL prior to
transmission. This includes when a customer makes an order and
when you are processing orders. Multiple layers of login
permissions give a centralized manager the ability to grant
store-level permissions to different developers and merchants.
Documentation and Support
Context-sensitive help is available for each key field in the
administrative interface within Miva Merchant. In addition, online
documentation is available on Miva's website. Support for Miva
products is available through Miva's Incident Reporting System and
user group forums.
Site Administrator Friendly
Miva Merchant requires no daily management. Installation takes
less than a minute on any Miva-enabled web server with several
automated installation scripts provided free by Miva Corporation
to hosting services and service providers.
NEW - Affiliate Program
Build your own affiliate network and attract new customers to your
storefront! You save time and money by managing your affiliate
program at the same time you manage your store. This new feature
makes it easy to control commissions you pay to affiliates for
both sales and click-throughs. Both you and your affiliates have
access to payout reports, and you can even choose to have your
affiliates added automatically or with administrative approval.
NEW - Inventory Tracking
Now you can track inventory levels for all the products in your
store. Your customers will know exactly when a product is in stock
or out of stock. This powerful new feature even sends email
notifications about low and sold out items. You can manage
inventory levels and notices for your entire store or for specific
items. It's easy to administer and you'll eliminate orders for
products that are no longer in stock.
NEW - Simple Administration
It has never been easier to set up and administer your storefront.
Now one wizard manages the complete storefront configuration and
displays progress through completion so you know exactly where you
are at each step of the way. You can revisit completed steps at
any time and quickly switch between advanced and simple mode
administrative interfaces.
NEW - Attribute Templates
You'll save lots of time with the new attribute template feature.
Now you can assign similar attributes to multiple products and
easily change attributes globally by updating the template.
Product attributes can still be modified without affecting the
template. Plus, you can assign attribute templates with product
import.
NEW - Site Traffic and Sales
Statistics
Now you'll know exactly how many customers have visited your store
and how much they have spent. This useful new feature makes it
easy to track your store traffic and make smarter inventory and
promotional decisions.
NEW - Quick Selection
Easily select and deselect an entire range of products at once
when administering your storefront.
NEW - New Shipping Calculation
Now you can calculate shipping costs as a percentage of the total
order.
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