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TeleVantage®: A Breadth of
Features, A World of Benefits |
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As small and medium-sized
businesses grow, they often struggle with phone systems that
can’t grow with them. With its best-in-class IP telephony and
feature-rich functionality, Vertical’s TeleVantage system
unlocks the hidden potential inside your existing phone system,
helping your people and your business work more responsively,
productively and profitably.
Empower Your People
TeleVantage offers a full
complement of rich features that help your employees work more
efficiently.
- Users can instantly locate
and check the status of co-workers, initiate conference
calls or access contact information, so they spend less time
searching for numbers and transferring calls.
- Sophisticated “find me”
call routing capabilities ensure that your employees receive
important calls at any time, and in any location.
- Voicemail messages are
consolidated within a single account for quick, easy
retrieval and response. Your team can record and store voice
messages or live conversations, and create personalized,
targeted voice and broadcast messages that save time and
enhance communication.
- With TeleVantage’s
award-winning point-and-click interface, employees can
quickly and easily take advantage of everything the system
has to offer.
Enhance Customer Loyalty
If
your customers can’t get through quickly when they call, they
might go elsewhere. TeleVantage’s sophisticated call routing not
only ensures that every inbound call is answered promptly and
routed appropriately, but also gives you the power and
flexibility to implement special features – such as priority
handling for VIP callers, or voice broadcasting of limited-time
offers – that increase customer satisfaction and loyalty.
Maximize Revenues and Save
Money
TeleVantage helps grow revenues
by empowering your team to maximize business opportunities as
they present themselves. With intelligent call forwarding,
employees never lose a sale due to a missed call. The ability to
instantly access contact information or initiate a conference
call helps build the relationships that build business.
TeleVantage features make it easy to gain valuable insight into
business performance through features that allow you to monitor
call volume, abandoned and misdirected calls, or response to
marketing programs – providing valuable insight into your
business. With its software-based architecture, TeleVantage
works with your existing phone system and grows with your
business. Whether you’re adding new lines or opening a new
office, TeleVantage allows you to incrementally expand capacity
or add new features without expensive hardware upgrades.
Take a tour now! Learn more about TeleVantage,
the
award-winning phone system!
Read more! Discover more about TeleVantage in our resource
area, including customer case studies, product sheets and more!
Contact us today to learn how a Vertical solution can
enhance your business. |
