TeleVantage®
ViewPoint
TeleVantage ViewPoint gives you
access to all of TeleVantage's features in an easy-to-use
Windows interface. With ViewPoint you can point and click to
play voice messages, place and receive calls, manage multiple
active calls, access contacts and users, and more! You can
install and run ViewPoint on Windows 98, NT, ME, XP, 2000, and
2003 computers that are networked to the TeleVantage Server.
Most of the functionality that is available in ViewPoint can
also be accessed by TeleVantage ViewPoint Web Access, a web
based user interface.
No Need to Learn
Cryptic Commands
With traditional phone systems, over 80% of the productivity
enhancing features are never used due to the complexity of
arcane key commands. With TeleVantage, an intuitive Windows
interface puts all basic and advanced features at your
fingertips, reducing the learning curve and increasing
productivity. Whether you're an operator handling all of a
department's calls or a manager with an important one, you can
easily drag and drop to transfer or conference, and point and
click to call contacts or listen to voice mail. When calling or
transferring, users can pick from a list of extensions and see
in advance who is already on a call, saving time while letting
you avoid interruptions.
Even without a PC, phone users
hear simple, verbal menus to guide them through all call
handling actions (transfer, conference, park, call forwarding),
voice mail options, and account setup.
Save Time by
Screening Calls
See the names of incoming callers before you answer, so you can
choose whether to take the call or not. TeleVantage can announce
the name of the person who is calling over the PC speakers or
phone while the caller still hears ringing, so with a single key
you can accept the call or send it to voice mail. Even screen
voice messages as they're being left and interrupt to take the
call if you choose. Easily provide private extensions to
important contacts so that TeleVantage recognizes their calls
from whatever number they are dialing from - even when caller ID
is not available.
Let Your Teams
Work Smarter
TeleVantage increases communication between workers even when
they're not on the phone. Personal statuses such as "Available,"
"In a Meeting," and "Vacation" inform your team of your location
and availability, while the Extensions View shows who's
currently in the office or on a call. Easily share your voice
mail, contacts, and call monitor with co-workers as needed.
Define custom workgroups of users and contacts to effectively
manage team-based call handling, voice mail broadcasts, and
group call pickup. Create workgroups to match your department
structure, so assistants and other users can easily see who in
the department is available to take a call. TeleVantage will
dramatically improve your company's teamwork and internal
communications.
Take a tour now! Learn more about TeleVantage,
the
award-winning phone system!
Read more! Discover more about TeleVantage in our resource
area, including customer case studies, product sheets and more!
Contact us today to learn how a Vertical solution can
enhance your business. |
