AutoTech Mobile in Oneonta, NY

AutoTech Mobile

Content Management System with Ticket Management

AutoTech Mobile specializes in the latest car accessories. Their site is dedicated to offering support and tips for DIY enthusiasts, and has a complete ticketing system for support and appointment requests. Tickets are stored within the system, but can also be updated via email response. The site is powered by a powerful CMS that gives AutoTech the capabilities to update the site easily.

Offering Expertise

It can feel like a big leap to push any aspect of your business onto the Internet, especially if you're simply offering tips and advice. Take AutoTech for example: their new site offers DIY hints and tips so a customer can essentially perform an upgrade on his/her vehical without taking it into AutoTech's shop. This may seem counter productive, but look at it from a customer's point of view. If AutoTech is offering fantastic advice that's helping enthusiasts get the job done, they look like the professionals. When you offer a little expertise, people will start realizing that you are the expert.

AutoTech's site is equipped with a blogging engine so users can comment on posts, and a robust ticketing system for taking requests and questions. Tickets are managed on the site, and when a ticket is updated, an email is sent out to the parties involved.

Visit AutoTech Mobile