Let us Be Your Favorite Point of Contact!

As busy as you are, the last thing that you want is to have one more thing to keep track of. This is why you have us take care of your IT infrastructure; it is worth it compared to learning how to troubleshoot each problem by yourself. Did you know that we can take care of more than just your computer network? With our vendor management service, we can also keep track of all of your technology.

Directive's vendor management service is designed to take one more responsibility off your plate. This way, if something ever goes wrong with a piece of technology like your copy machine or even your phone, then all you have to do is reach out to us at 607.433.2200 and we will call the vendor and arrange a fix. With this service, we will be your single point of contact for all of your technology needs.

We can arrange a fix and make it happen quickly. This is because we have a working relationship with the vendor. We also have your product information on file where it is organized; this way, it will be ready to go so it can be quickly passed on to the vender. All you have to do when something goes wrong is give us a call and we will swiftly take care of the rest.

As great as technology is, it's not perfect. Technology needs to be properly maintained and breakdowns are not a matter of "if" but "when." If we are not the ones arranging a fix for your technology, then the responsibility falls on your shoulders.

Do you have all of your warranty information in order? Do you have the vendors contact information in a place where you can quickly find it? What about the sales receipt, in what pile did you leave it in? Are you prepared to spend a lot time on the phone navigating automated menus and explaining your problem 2-3 times to different operators?

Let Directive save you from this hassle. We deal with vendors every day and we have an organized system in place to keep track of your warranty information. Even if you don't have a warranty for your broken technology and you need it fixed ASAP, and even if it is something that is beyond our technical repair skills, we will arrange a fix. This means that we will call up a vendor or a repair technician that we have worked with, one that we know and trust to work on what is important to you. If you trust us with your technology, then you will be able to trust the vendors that we bring in.

The whole idea behind our vendor management service is to position ourselves as your single point of contact for all of your technology needs. It is our goal to make business easier for you. It is much easier to have Directive on speed dial for each and every technology problem instead of a rolodex full of different vendors--speed dial and rolodex are office tools from the 90's, check Wikipedia if you are too young to know what they are.

Beyond technology, Directive also wants to be your solutions provider for anything and everything related to business. Technology is our specialty. We can manage your broken technology as well as your future technology purchases with technology consultation sessions. For help with anything, give Directive a call at 607.433.2200 and let us be your favorite point of contact!