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Alerts

Monday, 26 March 2012 08:31
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3/26/2012 8:31am EST We received notice this morning that there is an outage in the fiber service for our area, so we have no available phones.  We have forwarded lines to cell phones.

Please send tickets to This e-mail address is being protected from spambots. You need JavaScript enabled to view it in the meantime or login to the help desk at http://support.directive.com. Thanks for your patience and understanding.

 
Monday, 12 December 2011 16:30
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We are experiencing an outage on our UK-based webserver. The host has been contacted and are investigating the issue.

12/13/2011 12:31pm EST Thanks for your patience while we worked on this issue. The issue has now been resolved, and service has returned to normal for all MVS on the MVS104 node...

Friday, 16 September 2011 13:41
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Our local service provider for telephones is has been having intermittent issues throughout the day.  You may call and get a fast busy or all circuits are busy or you may get through.   They just updated us, they know it to be a firewall issue and are tracing the problem..

Thursday, 15 September 2011 08:42
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Our facilities are currently without power at this time.  According to our electricity provider, power was shut down due to a poll fire, and will be restored in about two hours.  Please bear with us; things should be back up and running shortly.  This does not affect our web-hosting accounts.  We recommend sending any tickets to This e-mail address is being protected from spambots. You need JavaScript enabled to view it in the meantime.  Thank you.

Tuesday, 06 September 2011 23:00
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Wednesday September 7th - Significant, widespread flooding from Tropical Storm Lee affected the Central New York area, including Otsego County, where our offices are located. Our offices quickly became landlocked and were not able to conduct business. The flooding, caused a state of emergency and evacuations in our area ..

Sunday, 28 August 2011 08:22
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Sunday August 28th, 2011 - Hurricane Irene Support Brief  - Some parts of our service area have been affected with major flooding, power loss and internet loss. Our phone lines are open and so are we.  We are performing...

Friday, 08 July 2011 09:30

The Major Storm last night knocked out our T1. We've forwarded the phones to cell phones in the meantime. Bear with us as we wait to hear from Verizon/Cornerstone. We recommend submitting tickets to This e-mail address is being protected from spambots. You need JavaScript enabled to view it in the meantime. Thanks for your patience and understanding.

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