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Live Remote Support: Your Support Your Way!

We make it easy! Choose the way you would like to initiate support. Connect to your Solutions Integrator Now!

Live Phone

You're human, and your support should be too. Speak to a Solutions Integrator on the phone now!


LiveZilla Live Help

Chat with a live Solutions Integrator and receive Sales and Technical Support. We
can also remote control your computer and fix your issue fast!

Live Meeting

Live Online Meeting

Click here to connect to a live meeting with your Solutions Integrator!


Download the Remote Support Tool to enable your Solutions Integrator to connect to your system remotely.

Click here


Ticket by Portal

Create and manage tickets via our secure online Help Desk Portal.

Ticket by E-Mail

Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.

Ticket By Voice Mail

Dictate your issue straight to a voice mail ticket; a ticket will automatically be created. Call:

888.546.4384 or 607.433.2200 ext 250


Over the years we have listened to our clients and implemented many ways to request support based on their needs. If you have an idea, let us know by emailing support@directive.com.