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Our Privacy Policy

Directive does not rent, sell, or share personal information about you or your company with other people or non-affiliated companies, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

In reponse to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to share information in order to investigate, prevent, or take action against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or when we are otherwise required by law.

We will transfer information about you if Directive is acquired by or merged with another company. In this event, Directive will notify you before information about you is transferred and becomes subject to a different privacy policy.

Certain communications from Directive, such as service announcements and administrative messages, will be sent to you.

Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. Directive is not responsible for the privacy practices or the content of those linked websites.


In certain areas Directive uses industry-standard SSL encryption to protect data transmissions, such as credit card numbers.

This website uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site--for example, using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to, you can opt out of interest-based advertising entirely by cookie settings.

Questions and Suggestions

If you have questions or suggestions, please send email to webmaster@directive.com: 607.433.2200 | Toll Free: 888.546.4384 Fax: 607.433.2005