Directive Blogs

If you put yourself in the shoes of an insurance company, you might find yourself thinking twice about protecting someone who actively partakes in risky behavior. The same can be said for a business insurance provider, particularly when the behavior can easily be prevented through proactive and preventative measures. This is why many insurance providers are establishing minimum safeguards and compliance requirements, if only to protect their own skins.

Do you remember when you were able to Google something and get the answer immediately, and not have to scroll past ads, sponsored results, and a not-totally-reliable answer hallucinated by an AI? You aren’t the only one. This trend of gradually declining quality in the products and services we all rely on has a very specific, descriptive name that efficiently captures what is happening to tech while also making all our feelings about it exceptionally clear.

In 2022, technology critic and author Cory Doctorow coined the term “enshittification.” The term was named the Word of the Year by the American Dialect Society in 2023, even beating out “AI.” It has proved so resonant that its use has expanded beyond social media platforms to include hardware, software, and technology in general.

Do you actually know which of your coworkers is one click away from getting the whole company hacked? It’s surprisingly easy to get into a business’ IT system. All it takes is one person falling for a fake email, downloading a sketchy file, or giving up their password to a scammer.

If you aren't testing your team, you’re basically just waiting for a disaster to happen. Here is why simulated phishing tests—sending out fake scam emails—are actually a great way to protect your business.

Is your business still relying on a patchwork system of spreadsheets, sticky notes, and emails to manage all of its customer relationships? This type of manual work is not cheaper or more efficient; it only accumulates organizational debt that will eventually come due. Poor customer relationship management results in hundreds of hours of lost productivity throughout the year, directly translating into lost sales and profits for your business.

It’s easy to think of IT as a money sink. No matter how much you spend, there’s always some issue that surfaces, requiring a considerable investment on your part. But what if we told you that you don’t have to worry about IT issues?

With the right approach, you can transition from the traditional reactive method of IT maintenance to proactive IT solutions, designed to save you money.