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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Security Briefing on Chrome Extensions

Did you know that, as of July 2020, 69 percent of global desktop Internet users utilized Google Chrome as their browser of choice? With such a large market share, the security associated with Google Chrome is important to keep in mind. To help increase some of this awareness, we wanted to talk about Chrome’s many extensions and the permissions they are too often granted, with minimal awareness from the user.

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Is Older Technology Really That Bad?

While it may sound strange coming from a managed service provider, there is some wisdom to the adage, “if it ain’t broke, don’t fix it.” We know, we know… it sounds a little hypocritical for us to say something like this, when we spend so much time touting the values of proactive maintenance and similar strategies. However, this now-cliché statement certainly holds water, as exemplified by many modern technologies—including the Boeing 747.

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Tip of the Week: Gmail’s Newly-Improved Collaboration

Clearly demonstrating their prioritization of their G Suite offering, Google continues to innovate the platform’s many solutions to improve the user experience. Most recently, this has included giving Gmail a few extra functionalities to help further integrate a business’ communications. Let’s look at these functionalities together.

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Tip of the Week: Simple Fixes to Common Android Issues

As capable as the Android platform is, there are a few significant shortcomings that can negatively influence the user’s experience. Here, we wanted to offer a few tips to help you eliminate or avoid these shortcomings as you work with your mobile device.

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How Is Your Tech Working?

We are a strong proponent of proactive, managed IT (as opposed to waiting to fix a computer when it breaks). It simply offers the best bang for the buck for most Oneonta businesses. We also recognize that IT budgets are especially tight, and a big part of that is due to the pandemic. With everything being as it is, the nominal cost of maintaining computer equipment almost always costs less than having to deal with downtime and emergency support calls.

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