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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Training is Crucial to Establishing a Security Strategy

Cybersecurity is one of those components to an IT strategy that is absolutely critical; you cannot ignore it in today’s age of ransomware and other high-profile hacks. In order to make sure that you are prepared to handle anything that comes your way, you must periodically test your security practices and assess how well your team can prepare for attacks. The question remains as to how often you should do this.

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The Biggest Cybersecurity Problems Small Businesses Have in 2021

Data breaches have become all too common for small businesses over the past several years and when it seems like there is a solution to one problem, something even worse pops up. Part of a comprehensive risk management strategy is identifying problems and doing what you can to keep them from affecting your business. Let’s take a look at the major cybersecurity threats small businesses are facing in 2021 and what you can do to keep them from hurting your business.

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Proactive Remote Maintenance is the Key to Success Long-Term

Many businesses struggle with IT maintenance and management. Maybe they don’t have the resources to perform in-house maintenance due to a lack of funding and, consequently, the inability to hire full-time technicians. Maybe they believe that their technology is perfectly fine as is and doesn’t require regular maintenance. We’re here to burst that bubble; you should always have maintenance at the top of mind, and in today’s business environment, there is no excuse not to.

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Tip of the Week: How to Catch Potential Hacks

“Hackers are a serious threat to modern businesses” isn’t exactly a novel statement, is it? However, if a hacker was to be lurking on your network, would you know the signs to help you catch them? Just in case, we wanted to share a few strategies that can help highlight these warnings so you can more effectively catch any threats present on your network—particularly when your workforce is accessing it remotely.

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Vulnerability Leads to the Deletion of All Data on My Book NAS Devices

Nothing is more frustrating than going to log into your device and finding out that you either cannot access it or that files you thought were there have been wiped. Unfortunately, this is the situation that many users of a specific device have recently gone through. Thanks to an unpatched vulnerability, users of Western Digital’s My Book network-attached storage device are suffering from lost files and lost account access stemming from remote access.

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