Oneonta NY's Best Web Design & IT Company
(607) 433-2200
Email: info@directive.com
330 Pony Farm Road
Suite #3
Oneonta, New York 13820
Do you know what almost every business in the world has in common, from the likes of Walmart, Amazon, and Samsung, to the many establishments (like yours) that have made Oneonta their home? There are actually two things: one, they all use technology in some way to enable their operations, and second, this technology can sometimes stop working.
AI tools like Microsoft 365 Copilot have moved from hype to expectation. SMB leaders now expect their teams to work faster and smarter with AI support — drafting content, extracting insights from meetings, and turning data into decisions. But whether Copilot delivers on that promise depends on something most businesses overlook.
It’s easy to fall into the trap that you have to be the entire C-Suite for your business all in one. You should be running your business, not managing its IT infrastructure, and trying to do it all will only pull your focus away from what matters most. Instead of worrying about endless security threats, unpredictable technology costs, and countless tech support questions, you should work with a managed IT provider.
The Trojan Horse didn’t succeed because the Grecian armies broke down the walls of Troy; it succeeded because the Trojans fell for the Greek army’s trick and brought the secret war machine—with a small group of Greek soldiers—inside their walls. It was a tactically brilliant plan, and ended what was reportedly a decade-long siege in a matter of hours.
Whether or not the original story is based in truth, your business is potentially in danger from a similar issue: a threat coming in on what seems to be a trustworthy package. The difference is that this time, the package is a platform or tool you’ve procured from a third-party vendor.
Does the thought of a sudden system crash keep you up at night? It should, but not for the reason you might think.
While a disaster is the initial shock, it’s the prolonged downtime that follows that truly cripples a business. It’s a slow-motion drain on your resources, and without a proactive strategy, those lost minutes can quickly translate into thousands of dollars in wasted overhead.
Does your business operate in the moment, or does it prioritize what’s just around the corner? As a business owner, you have a tricky balance to strike between the two, and where technology is concerned, the answer is not always so clear-cut. But it’s generally better for your business to look at technology management with the perspective offered by an IT roadmap to inform your decision-making, from everyday implementations to major deployments.
