live_phone

888.546.4384|607.433.2200

 

livechat icon

Live Chat Support

live_meeting

Live Online Meeting

WEB DESIGN SERVICES
  • support.directive.com
  • 888.546.4384 ext 250
  • Fax #: 607.433.2005

CREATE ACCOUNT

*

*

*

*

*

*

FORGOT YOUR PASSWORD?

*

Don’t wait any longer. Get started today!

 
 

Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Automation is Exciting, But your Employees Might Be Worried

It’s no secret that business operations have a lot of moving parts that need to be considered. The thing is, these parts are most likely the simplest elements of any workflow, but take up large portions of time simply due to the number of them that need to be addressed.

0 Comments
Continue reading

Can You Use Help with Your Customer Relationships?

Understanding what your customers need is a crucial first step toward improving the way your organization communicates with them. They expect a certain level of service, so how can you make sure to maintain it while still leveling with them on what they require of your business? A customer relationship management software, or CRM, is invaluable toward this end.

0 Comments
Continue reading

How Much Time Do You Spend Managing Vendors?

Vendors… how many do you have to deal with? Chances are, quite a few. Now consider how much time is spent managing each of them. Wouldn’t it be nice if there was some way to reduce this time to effectively nothing? Well, we have some good news for you.

0 Comments
Continue reading

Do You Know How to Determine Your Computing Needs?

In most businesses today, the computer is an essential tool. Taking this into consideration, you need to make sure that your staff is equipped with the right tools for their given job… but which tool is the right tool? Here, we’ll review the determinations that will help you make the best choice of workstation for your employees’ needs.

0 Comments
Continue reading

How to Use Your Smartphone as a Productivity Enhancer

There is no shortage of useful devices that a business could benefit from, but the most popular is undoubtedly the smartphone. As a communication tool, it is effectively unparalleled - you can use your device to conduct business and communicate from anywhere. However, this is neglecting many of the other abilities that make the smartphone a smart choice for your business productivity, especially when you’re mobile.

0 Comments
Continue reading

In Business, What’s the Differences Between Intelligence and Analysis?

There’s a big difference between running a smart business and making smart business decisions, although one could say that one contributes to the other. More businesses than ever before are looking to their data to create better opportunities and make smarter decisions. We’ll take a dive into what the differences are between business intelligence and business analysis, as well as how they can contribute to your organization's success.

0 Comments
Continue reading

How to Boost Your Business’ Success in 3 Easy Steps

Running a business is never easy. There are so many moving parts to juggle and decisions to prioritize, it can be easy to skip over key steps on the path to success. While good business savvy is obviously a key requirement for this success to happen, there are certain things that can be done to give your business an extra push in the right direction. Today, we’ll go over three such seeds of success.

0 Comments
Continue reading

Wireless Charging Just Got an Upgrade… But is That Good?

Wireless charging seems to be a perfect idea - imagine if someday, our devices would never run out of charge? This may be why such aggressive progress has been made toward building a better battery charger. However, not everyone is convinced that wireless charging will have the effects that are desired of it.

0 Comments
Continue reading

Tip of the Week: 3 Ways to a Faster Boot Time

Your time is valuable, so you don’t have time to waste on waiting for your Windows operating system to boot up. In the interest of saving time, today’s tip will go over three ways to speed up your Windows 10 boot time.

0 Comments
Continue reading

Has Your IT Team Attained these Goals Yet?

For any business to be successful, it needs access to the technology solutions that allow it to operate efficiently. Your IT team is responsible for ensuring that this access is not interrupted, which isn’t an insignificant responsibility. However, by clearly defining goals for your IT team to strive for, you provide a benefit to all members of your staff.

0 Comments
Continue reading

4 Skills Needed for IT Project Management Success

An IT project manager is an important part of any new technology initiative in your workplace. Therefore, you should be looking for specific requirements when finding a project manager for your latest project implementation. Here are some specific traits that your business should look for in an IT project manager.

0 Comments
Continue reading

4 Tips That Can Help Your Business Better Manage IT Projects

Have you ever tried to manage a major IT project yourself? If you have, you know that it’s a huge time sink and that there’s a lot involved with the process. We’ll discuss four of the best ways that you can save time and resources while managing your latest technology implementation project.

0 Comments
Continue reading

Business Intelligence Making Strides With Small Businesses

When people talk about a business’ efficiency, it’s typically referring to the ability for the organization to bring a product or service to market quickly with a small amount of wasted resources. The prevailing theory is that an efficiently-run business costs less, makes more, and grows faster than one that is inefficient. With the way business is headed--that is, with smaller profit margins than ever before--boosting efficiency has become a core business strategy. In fact, in today’s technology-driven marketplace, there are many that would argue that the efficient business is the only good business.

0 Comments
Continue reading

Here’s Why OneNote Should Be Your Go-to Tool for Getting Organized

If you have the latest version of Windows or Office, chances are that there is a tool called OneNote. OneNote is a very dynamic tool with many features that let it shine in the business environment.

0 Comments
Continue reading

Getting to the Root Cause of an IT Issue Means Seeing the Big Picture

When your business experiences an IT outage, what’s the first thing that comes to mind? A typical response (after expressing frustration) is, “How long until operations resume?” An answer to this question isn’t always obvious, which leads to another question, “Why did my system go down in the first place?” Being able to quickly and accurately ascertain what’s behind an IT outage is a responsibility that every business should have handled, yet implementing such a procedure is often overlooked until it’s too late.

0 Comments
Continue reading

Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Fact: your PC has a limited amount of storage space. When a user runs out of space or comes close to it, they need to come up with a solution. Without taking any action, performance will lag and saving data for future projects will be impossible. By using a helpful tool like WinDirStat, you can free up space by easily identifying and then taking action with your PC’s biggest files.

0 Comments
Continue reading

What is Cloud Waste and How Can You Prevent It?

Cloud computing offers businesses an economical way to obtain the software and services they need. Yet, there comes a point when having too much of a good thing becomes wasteful, no matter how affordable the service may be. If a business owner isn’t careful about how they utilize the cloud, then they can unknowingly find themselves experiencing “cloud waste.”

0 Comments
Continue reading

4 Ways Stress Can Be Good (and Bad) for Your Business

Stress is one of those things that you can’t escape, no matter how hard you try, and it can takes a toll on your workday. Despite this, there are (surprisingly) some redeeming factors to stress to be considered.

0 Comments
Continue reading

How to Prevent the Crippling Effects of Downtime

b2ap3_thumbnail_the_cost_of_downtime_400.jpgDowntime is a critical problem with many businesses that have limited IT budgets. Organizations need to ensure that their bottom line is as high as possible, but if you’re constantly plagued by persistent downtime, your business is losing money when it doesn’t need to. We’re here to inform you about downtime, and what it can cost your business if it’s not addressed promptly.

0 Comments
Continue reading

Make Your Digital Life Easier By Consolidating Your Various Email Accounts

b2ap3_thumbnail_solutions_400.jpgHow many email accounts do you have? At the very least, you have one for work and for one that’s personal, and if you’ve been doing email long enough, then you may have a few accounts left over from years ago which you rarely check (like your email address from college). Is there a way to combine these scattered accounts into an email address of your choice?

0 Comments
Continue reading

Tip of the Week: Fight Workplace Distractions With These 3 Tips

b2ap3_thumbnail_email_issues_400.jpgWhat’s your reaction to your mobile device beeping at you? If you’re the kind of person that drops everything to see what it says, then you’re probably way more distracted at work than you should be. It’s a bad habit to look at your phone every minute or two, but with hard work, habits can be broken. Here are three actions you can take to minimize workplace distractions so you can be more productive.

0 Comments
Continue reading

Tip of the Week: 4 Cabling Tips to Organize Your Network’s Wires

b2ap3_thumbnail_cabling_tip_400.jpgWe live in an exciting time of computing where more is happening wirelessly than ever before. Although, we’re still a long way off from having networking wires and cables become entirely obsolete, which means that it’s in your best interest to know how to deal with your cables as efficiently as possible.

0 Comments
Continue reading

Getting Help Desk Support Is More Affordable Than You Would Think

b2ap3_thumbnail_single_conduit_callcenter_400.jpgCan you imagine how much easier it would be to manage your IT problems if you had a dedicated support team who you could always count on to receive calls and answer any questions your team has? This would technically qualify as an internal help desk, and they could potentially save you a ton of money and time in the long run. Why? Because your team wouldn’t have to waste time digging through complicated systems to find answers to their dilemmas.

0 Comments
Continue reading

Tip of the Week: 52 Minutes On and 17 Off Maximizes Your Productivity Potential

b2ap3_thumbnail_your_productivity_400.jpgThere are a lot of ways to boost your productivity in the workplace, but sometimes it can be as simple as not working. According to a study by Julia Gifford of Draugiem Group, it’s not about what workers do to get ahead of the curve, but what they don’t do that sets them apart from others around them.

0 Comments
Continue reading

3 Signs Your Business is On Its Last Leg

b2ap3_thumbnail_start_up_problems_400.jpgWhen you first considered starting your own business, you thought nothing could possibly go wrong. You had so much hope for the future. But, things are a lot more complicated than that. You start to think the worst - your business is failing, and you don’t know what to do about it. When times get hard, do you throw in the towel, or persevere?

0 Comments
Continue reading

How a Tomato Can Change Your Life! [VIDEO]

b2ap3_thumbnail_pomodoro_technique_400.jpgThe key to a productive workday may be the tomato. Not in the sense that eating more tomatoes will make you smarter; instead, we’re talking about the classic tomato-shaped cooking timer that counts down from 25 minutes. It turns out that 25-minute-tomato increments could be the most effective way to accomplish your work.

0 Comments
Continue reading

Study Shows that an Open Office Can Hinder Productivity

b2ap3_thumbnail_open_office_400.jpgThe open office is convenient for a number of reasons. It is far more space-efficient, and it makes collaboration easier among coworkers. However, did you know that the open office can make people worse at their jobs? In 2002, a study in the journal Environment and Behavior tracked employees as they were moved from a private office to the open office, and the results were less than desirable.

0 Comments
Continue reading

If You Sense There’s a Better Way to Do Something, You’re Probably Right

b2ap3_thumbnail_ideas_for_business_community_400.jpgHave you ever found yourself neck deep in a major business project and nothing seemed to be working? In times like these you may have thrown up your hands and said, “There must be a better way to do this!” Often times there is, and it’s in the form of new technology. Is your current IT provider familiar with the latest technologies that can make operations easier for your business?

0 Comments
Continue reading

IT Notifications Are Important Too!

b2ap3_thumbnail_notifications_delivery_400.jpgIt’s important to keep your communications plans organized, but it’s especially important for your IT department to keep in touch with other parts of your business. If a fatal problem shows its face, you want to make sure that they are there to fix it. In order to prevent these situations, plan out your IT communications strategy in detail, and stick to it.

0 Comments
Continue reading

Stop Ignoring Unneeded Applications That Take Up Space on Your Network

b2ap3_thumbnail_trash_apps_to_improve_performance_400.jpgThere’s a value to having a neat and tidy office where everything is where it’s supposed to be. In addition to seeing a boost in productivity because you’re not having to fight clutter, you just feel good about working in a space that’s clean and orderly. These same principles of organization apply to your company’s network.

0 Comments
Continue reading

3 Benefits Virtual Servers Bring to Your Business

b2ap3_thumbnail_virtual_server_400.jpgVirtualization is all the rage in the technology world. In fact, virtual servers are practically omnipresent in modern workplaces. Why? Because they offer businesses unprecedented opportunity for growth and development. The benefits of virtualized servers far outweigh the costs, aiding businesses in expanding their goals and visions for the future.

0 Comments
Continue reading

Block Away Distractions With UTM

b2ap3_thumbnail_march_madness_it_400.jpgAs the top American collegiate men's and women's basketball teams are poised to take the court to decide national champions in 2014 NCAA tournament, local businesses are in a competition of their own; to turn a profit. There are three ways your business and your favorite team share a similar path to success.

0 Comments
Continue reading

3 Ways Your Business Leaves Money on the Table

b2ap3_thumbnail_leave_money_on_table_400.jpgFor a business owner, leaving money on the table is the worst feeling because it means passing up on easy money. From forgetting to upsell to a customer to having a delivery route be longer than it needs to be, there are many ways that businesses leave money on the table. Take a look at your company's technology; you may be leaving money on the table by using inefficient technology that's literally sitting on your table.

0 Comments
Continue reading

One Call to Handle it All!

b2ap3_thumbnail_our_vendor_management_400.jpgConsolidation makes life easier. Your smartphone is a prime example of this; consolidating dozens of individual gadgets down to one easy-to-use device that can fit inside your pocket. Before smartphones, we had to travel with a carry-on bag full of electronics, but now, thanks to smartphones, traveling is much easier. This principle of consolidation also applies to IT services.

0 Comments
Continue reading

6 Ways to Motivate Your Employees

b2ap3_thumbnail_motivateam400.jpgHave you been frustrated with your employees lately? Maybe they aren't getting projects done on time, or aren't producing at a very high quality. Have you ever considered that you have substantial control over their job performance? People only work if they are motivated to do so. Here are six ways to motivate your employees. 

0 Comments
Continue reading

5 Easy Steps to Increase Productivity

b2ap3_thumbnail_list400.jpgWouldn't you like to be more productive at work? For most of us, increased productivity means making more money, spending more time on what matters most (family, friends, etc.), and simply just feeling better. Many of us seek to increase productivity with elaborate and complicated methods. Here are five ways to increase your productivity, starting today.

0 Comments
Continue reading

The Environmental Impact of Your Mobile Device

b2ap3_thumbnail_nrg400.jpgWhat's the difference between an iPhone and a refrigerator? You can probably list off a dozen without even trying because they are both designed for two very different purposes, that is, until Apple makes an app to cool your food. Although, there is one thing they both have in common: Energy consumption.

0 Comments
Continue reading

4 Tips to Avoid Network Cable Spaghetti

b2ap3_thumbnail_cables400.jpgThere's good spaghetti, and then there's bad spaghetti. Everybody loves a big plate of spaghetti, and everybody hates when network wiring becomes so tangled that it looks like spaghetti. Preventing your network from being confused with spaghetti takes careful planning and maintenance. Here are four cabling best practices that will prevent bad spaghetti.

0 Comments
Continue reading

Save Your A-Team with the Cloud

b2ap3_thumbnail_clizzy400.jpgYou have worked hard to gather and develop the perfect team and build a profitable business. It may have taken years to train your team in the intricacies of your business, and teach them to work together as a cohesive unit. Then life happens and messes up everything. When life hits, what can you do to save your team?

0 Comments
Continue reading