Business is already complicated enough without having to remember all of your passwords. Unfortunately, logins and sign-ons are a necessary part of operations, and without them, work isn’t going to get anywhere. All that said, there is a solution to the problem of having too many accounts with too many unique credentials, and it all starts by asking a simple question.
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Congratulations! After a long and arduous interview process, you’ve found the ideal candidate for your business. They’re enthusiastic and experienced, but as soon as they sit down, they realize that they aren’t properly equipped to do their job.
This is precisely how to start a new hire on the wrong foot. Not only is it discouraging for them, but it is also expensive for you. While it may be tempting to blame individuals in these situations, they actually indicate a systemic shortcoming in your onboarding process. The only effective way to prevent these outcomes is to create procedures that ensure everyone on your team—new people included—can fully contribute.
The average email inbox can easily become packed with so many unwanted messages… not necessarily spam, per se, but threads and feeds you’re just no longer interested in. Fortunately, there are capabilities baked into Gmail and Microsoft Outlook alike that allow you to remove these messages from your concern.
Do you feel like you’re walking a tightrope between getting things done and maintaining the security of your network and data? You’re not alone. Ultimately, we’re all trying to be as productive as possible, and we want to use all the cool collaboration tools, work from anywhere, and get things done fast.
There’s a specific stress that comes from the disconnect between the money you invest in your business IT and the value that comes back from it. Sure, you know what the money is being spent on… but that’s a far cry from knowing how these investments are shifting the needle.
Let’s discuss the importance of understanding what your IT is telling you and when you need to demand more information… politely, of course.
No one likes the feeling of being plugged into work all the time. Not even the most diligent employees will appreciate receiving an email after hours. Yet despite this feeling, there’s an unspoken expectation that you are always on, so to speak, especially with the advent of mobile technology and remote work. How can you prevent these issues from escalating into burnout?
Synergy. Paradigm shift. Disruption. There are so many buzzwords saturating modern business jargon nowadays, including and especially “digital transformation.”
Unfortunately, “digital transformation” sounds big and, worse, expensive… especially for our small and medium-sized business neighbors. We wanted to step in and assure you that this is not the case and that any business can benefit from it, provided it is approached correctly and mindfully.
Has this ever happened to you?
It’s late, a long day of work behind you, but you’re finally home and able to relax. Just as you get comfortable, your phone dings. You glance at your phone. It’s a work email… and if you’re like most, you’ll be itching just to check it and get it over with. The problem is, each time you do so, you whittle away the line between work and the rest of your life. This “always on” impression our technology provides has contributed to a few significant issues.
Let’s see if we can address these issues.
Productivity is one of the most common business goals today, with many doing everything they can to optimize it. In fact, today is officially World Productivity Day, highlighting the significant importance placed on this specific metric.
Despite this, productivity can often feel unattainable… regardless of how busy one is throughout the day. Let’s fix that and consider three habits that will greatly support your work and help make the most of your time.
Many—we’d go so far as to say most, at some times—businesses have a pretty concrete view of the role that their IT plays in operations: cost center, money pit, necessary evil.
Something we’ve realized, however, is that these impressions are simply warning signs that a business’ technology strategy and approach need some attention. Let’s identify three signs that might be all too familiar to you, and address what can be done to change course and help turn your IT into a contributing part of your overall productivity.
Every business owner understands the concept that time is money, but are you one of the few who know exactly how and where it is chipping away at your bottom line? One thing that is often cited is productivity, or often, the lack thereof. We believe that understanding these numbers is the first step to mastering them.
Nothing is more frustrating than when technology should work, but doesn’t for any number of reasons. Of course, it’s also expensive when your technology doesn’t work, which means you’re incurring costs during this downtime period. Today, we want to address the consequences of downtime and what you can do about it to minimize its impact on your business.
You see it everywhere, again and again: how much return an investment into proper business technology will bring, with little to no context behind these claims. We want to fix that.
Let’s examine why so much information about modern IT options can be less than helpful, and see if we can’t clarify what it means. Simplifying tech for the businesses we work with is one of our primary goals, after all.
If you’re like most professionals today, you know that writing emails can be a surprisingly time-consuming task. You want to sound professional but not stiff, friendly but not casual, clear but not robotic. What’s more, when your inbox is already overflowing, the last thing you want is to stare at a blinking cursor trying to craft the perfect response.
Over time, you might add new technology solutions to your infrastructure to solve specific problems. Before you know it, you might have an overwhelming amount of technology that keeps your business operational. This issue—tech sprawl—can hold your business back from efficient operations, but don’t worry… we have a solution for you.
One of the biggest things that businesses need to consider today, from an IT front, is how artificial intelligence fits in. One way many companies are integrating AI into their businesses is through chatbot technology. Today, we will tell you everything you need to know to get started with chatbot technology.
Running a small business comes with many challenges: managing customers, handling inquiries, scheduling appointments, and marketing your services, just to name a few. While these tasks are mandatory for the creation of a successful business, they can also be extraordinarily time-consuming. That’s where chatbots come in.
Running a small business is no easy feat, especially when it comes to managing supply chains. You’ve got to keep track of suppliers, shipments, inventory, and customer demands—all without losing your mind. Luckily, technology is here to help. Let's break down some of the key tech tools that small businesses are using to make their supply chains smoother and more efficient.
Do you want superhuman productivity? Thankfully, it doesn’t take much to be more productive than the majority of workers out there, and a couple of small tweaks to your day can make a world of difference. Today, we’ll cover some strategies you can use for prioritization, time management, and focus, allowing you to get more work done.
Business technology can sometimes seem like a hedonic treadmill: you maintain a baseline level of operation with your IT, but it will inevitably fail, leaving you in the tough situation of having to replace it. Today, we want to help you get ahead of the curve a bit with a technology needs assessment. We’ll discuss the benefits of a needs assessment, as well as what it focuses on both now and in the future.
If you want your business to succeed, you need to take care of your employees, but businesses sometimes let this important task slip in the throes of the day-to-day. Deloitte estimates that around 8 out of every 10 wage workers show signs of burnout. So the question then becomes… What are you doing about it?
Have you ever searched for something on Google, played a game that remembers your high scores, or checked your Instagram messages? These apps feel smooth and efficient thanks to something called a Database Management System (DBMS) working quietly in the background. In this month’s newsletter, we’ll explore what a DBMS is, how it works, and why it’s essential for creating a seamless user experience.
Financial management and accounting are two business needs that apply to all organizations of any size or industry. Fortunately, these organizations have access to tools like Intuit QuickBooks to help them fill these needs in a way that is accessible and convenient.
Let’s review some shortcuts to help you be more productive in managing your business finances via QuickBooks.
Downtime can be lethal to businesses, not only because too much can lead to failure, but it can easily waste a lot of your team’s time as everyone shifts gears to find a solution. This is why is it best to avoid it as often as possible.
That’s why we’re discussing three of the most prevalent causes of downtime, and what you can do to prevent them.
It’s natural for businesses to rely on their tools, like IT, to achieve success, but if you don’t take care of your systems, it could lead to downtime. You can bypass many of these challenges with the right approach to technology maintenance. We want to highlight some of the proactive methods you can use to keep downtime to a minimum.
Being a green business is certainly not a bad thing. Not only does it help boost your company's environmental friendliness, but it can often attract customers and clients who prioritize the environment. Less mentioned, however, is how being greener can actually give your business an advantage in the right circumstances.
Projects are a big part of the small business model. Whether they are projects to improve organizational efficiency or productivity or projects that are completed for customers, strong project management is extremely important. Scope creep happens when a project becomes less efficient because the demands of the project keep changing. In today’s blog, we will try to define scope creep and how to prevent it from being a problem for your business.
Every business relies on technology for at least part of its operations. This means that every business—particularly those with operations that make IT an essential part of the process—will need access to some form of IT support.
For most small and medium-sized businesses today, managed IT is the best option. Let’s discuss a few reasons why this is.
“Quit.” The q-word is (at least, in the business setting) one of the worst four-letter words someone can use… usually. In the context you probably first thought of, yes, but there are plenty of times that quitting can directly benefit your operations.
For instance, let’s say you have a project that is eating all of your resources, with no real returns in sight. What do you do then?
Technology is an essential part of most business operations nowadays, regardless of the size of the business… and how that size may change over time. As such, it is essential that the infrastructure that supports this IT can adapt to these swells and declines.
Let’s discuss why it is so important that your IT infrastructure fits your business and a few best practices for tailoring it.
Generating and capitalizing on digital leads is crucial for business success. A well-thought-out strategy to attract leads through websites, emails, and social media can significantly enhance a company's ability to create a good customer experience and grow its business. This month, we’ll examine this element of a business and give you a step-by-step guide to getting the most out of your digital marketing efforts.
Obviously, we won’t tell you to cut down on your cybersecurity. That said, it can be easy to overinvest and overreach if you aren’t careful about what you’re implementing. This phenomenon is known as cybersecurity sprawl, and if not prevented, it can easily have serious consequences for your business. Let’s go into how to avoid this sprawl.
Today’s businesses have more technology involved in their processes than ever, making it essential to have access to the support that will keep them in operation. Nowadays, that kind of support is best obtained through a relationship with a managed service provider.
Now, I feel it is appropriate to acknowledge that all this is coming from a managed service provider… but that’s just because we feel strongly enough about the benefits of managed services to offer them over the traditional approach to business IT support and services.
If you want your organization to be efficient, you must increase productivity. However, this is often easier said than done, as plenty of obstacles, communication challenges, and resource allocation issues can stymie even the most well-thought-out plans. Let’s look at how you can improve productivity for your business by considering these common issues.
So, what is digital waste?
Digital waste is all the useless data in our data storage that lingers until we do something with it. Extra files no longer needed, old emails and chats, and old, blurry pictures you never have and will never use… all qualify as digital waste. While it’s easy to discount digital waste as an annoyance (which it certainly can be), it creates a much bigger and more serious problem.
Remote and hybrid work models have become more popular than ever, in no small part thanks to the improved technology businesses of all sizes can now access. Nevertheless, this shift has brought new challenges for organizations everywhere. One such challenge is maintaining and enhancing remote workplace engagement—a crucial aspect that directly impacts employee satisfaction, productivity, and retention.
Change is inevitable, especially in the dynamic world of business, where it is the driving force behind growth and innovation. Yet managing change can be a daunting task. It requires strategic planning, effective communication, and strong leadership.
This is where change management optimization comes into play. It's about refining your approach to change, making it more efficient and successful… particularly when it involves your IT and related processes.
In business technology, automation reigns supreme, especially for tedious tasks that offer little to the individual performing them. Remote management epitomizes such tasks, and strategic automation can greatly enhance organizational productivity. Let’s examine how automation can help you stay proactive.
You might have noticed that some of your younger workers are leaving your business much earlier than you might expect them to. This could be because of a phenomenon called “shift shock,” which examines employee engagement and satisfaction. Let’s consider how shift shock could potentially harm your business.
If you could generate more revenue without spending more, wouldn’t you?
If you share most people's goals and aspirations, the answer is a resounding and enthusiastic “yes.” Scaling a business is an important element of continued success—provided it is carried out correctly. Let’s discuss how you can help ensure your success, partly by implementing the right technology.
Information technology—IT—is a necessity for the vast majority of modern businesses to function. For the sake of these businesses and their operations, it pays to optimize this IT by any means available.
Let’s go over the benefits that a relationship with a managed service provider gives businesses, particularly regarding the overall efficiency these businesses see as a result.
Collaboration is the key to many businesses' success and through the use of technology, your collaborative success could improve exponentially. The problem becomes how to determine what kind of collaboration tools work right for your situation. Today, we’ll go through two different types of software that can help improve your organizational collaboration.
As much as we try to structure our productivity throughout the day, there are always those moments that seem to slip by—both at work and in our personal lives. It can be tough to find time to commit to projects whether your goal is personal or professional.
So, let’s go over some tips that help make this time easier to find.
Running a business may never be totally smooth sailing, but it doesn’t have to be a complete grind all the time either. Managing complexities with your business’ technology is a good way to ensure that things move ahead with some efficiency. Today, we look at four ways to effectively handle complexities in the realm of business technology.
Love them or hate them, self-service checkout registers in brick-and-mortar stores are here to stay… especially considering that research has demonstrated that Gen Z has about twice the level of buy-in to the automated point-of-sale terminals as Gen X does, and that self-checkout is the predominant form of payment today. With this success, many have wondered how welcome biometric payment processing might be.
As it turns out, it would seem it isn’t.
Operational problems can not only stymie growth, they can trigger a lot of other issues that can be detrimental to the long term success and sustainability of a business. Unfortunately, it’s often a little difficult to see while you are in the heat of battle. Let’s take a look at some of the solutions that can solve some of the common operational problems that small businesses run into.
When it comes to your business’ continuity, you should know that even small issues pose a great threat—especially when they involve your business’ data. Let’s examine two situations where even small mistakes could lead to a cascade of problems that could leave your organization strapped for cash and struggling to stay alive.
Over the course of a year, a month, or even a single day, your business accumulates and utilizes a lot of data. You need systems in place to make good use of this data, otherwise your business is leaving efficiency on the table. Today we want to go over some proper uses for your data and how to make the most of this golden opportunity.
Businesses need to be cognizant of the role technology plays in today’s operations. Not only do you stand to lose ground on your competition if you fail to properly invest in your technology, it can have other negative effects on your business as well. This week, we outline eight things that can go wrong if you aren’t constantly looking to build a technologically savvy business.
Your network is a crucial part of your business, insofar as it is quite literally what powers your operations and enables you to work productively… at least, most of the time. Unfortunately, there is always the risk of a network bottleneck, or a limited capacity for data to move due to a lack of available bandwidth. So, how can these bottlenecks be avoided?
Ask anyone that runs a business and they’ll tell you that it’s not one thing, it’s dozens of interconnected tasks that make up an efficiently functioning business. The smaller a business is, the more that the people that work in it need to do. This month, we wanted to discuss how even small investments in technology can make a massive difference in the way a business operates.
Having an efficient and reliable point of sale (POS) system is essential for any retail or hospitality establishment. A robust POS system offers numerous benefits that can streamline the operations of the business and enhance customer and worker experiences. This week, we take a look at some of the main benefits of integrating a robust POS system in your business.
All small business owners are searching for ways to ensure their organization's long-term success. The truth is that it takes a dedication to building strategies that allows your business to get in the fast lane and stay there; and these strategies aren’t always easy to find. Let’s discuss how leaning into solid technology investment can help bring you closer to your goals.
Every business is trying to do what they do with fewer interruptions and reduced costs. The more you can do with less, the more profitable your business can become. Building efficient processes is essential for the growing business, so this week will explore various strategies and practical tips to help you build more efficient processes.
It isn’t unusual for modern businesses to turn more and more often to “green” technologies, partially due to the reduced environmental impacts that come with their use, and partially due to the operational advantages that many of these technologies also bring. Let’s discuss some of the options that even smaller businesses can embrace that bring these kinds of mutual benefits.
Productivity is the metric every business uses to determine the health of their business, how their employees are working, and how projects are being handled. Some organizations have found it helpful to gamify their productivity to incentivize efficient and thorough individual and team performance. Let’s take a look at gamification, why it is so effective as a strategy, and some of the pitfalls that it can cause.
For business managers, it can sometimes be difficult to create policies and procedures that allow for the efficiency that they’d like to see from their business. Business growth leads to more complex situations which in turn demand more complex procedures. This enhanced complexity can not only get constant in that you need to alter the way things are done, you also could fall into the trap of mistakenly putting productivity roadblocks up that can alter the way your business operates.
In good times and bad, profitability is the priority for most businesses out there. Having said that, this priority is typically a challenging one to achieve, but did you know that there are a few different ways that investing in a relationship with a managed service provider can help increase your productivity—and as a result, your overall profitability?
Have you ever felt like there was simply too much to do and unless you light a fire under your butt, you have no chance to get it all done? What if this state is standard operating procedure? For many small business owners and employees, this is the reality of going to work every day. In this week’s blog we thought we would discuss three strategies that work to lighten the load when it seems like the to-do list is just too big.
We’ve been spending the past few weeks examining productivity and how to optimize it, and today, we felt it was necessary to address the issues that could throw the proverbial wrench into the works.
Don’t worry, though, we’re also going to touch on how you can avoid and/or mitigate the issues that might threaten your productivity.
It’s no secret that automation is one of the major trends that most businesses have tried to incorporate into their business plans, most with some middling success. The problem becomes that many businesses don’t really have a strategy for building out automated tools for their business, so they may not be able to take advantage of the benefits automation can bring.
Technology is a big part of doing business for a lot of organizations. One issue that comes into play is that managing that technology can get a little much for a small organization or one that doesn’t actively have some type of plan of how to organize their IT in a way that can keep that technology from being a risk or a problem. This month, we’ll take a look at a couple things that can be done to clean up your IT and make it be more of a benefit to your organization.
When we talk about projects, we typically mean new technology deployment. Our technicians spend a lot of time trying to outfit our clients with the right technologies for their business. What becomes evident pretty quickly is that most businesses don’t just need help with the IT projects, they need to get the tools in place for their own project management needs. In this week’s blog, we will briefly discuss what businesses should be looking for in project management and how today’s tools can help your organization be more productive and get more done.
Productivity has been, is now, and likely will forever be heralded as one of the preeminent goals for any business. As such, it makes sense to understand as much as we can about it. To do so, we’ll be examining a different aspect of productivity for the next few weeks.
First up: what is productivity, in the first place?
There’s no denying that productivity is one of the primary goals of any business nowadays, with countless examinations into the concept of productivity, theories on how to maximize it, and methods to promote it in the workplace. Today, we wanted to take one of these theories and explore it so that you can perhaps capitalize on it yourself.
Both Microsoft Excel and Google Sheets offer a plethora of features to those who know how to use them, many of them with really niche applications to businesses. For instance, there is one function that allows you to easily calculate the time between the current date and a specified day that, if applied properly, could easily provide businesses with some serious utility.
Unfortunately, the number of cyberattacks is consistently growing and many of those attacks target business end users. This means that any account that requires a password for access could conceivably be compromised should attackers gain access to its credentials. At Directive, we promote the use of multi-factor authentication (also known as two-factor authentication or 2FA) to mitigate some of the risk inherent with the use of password-based accounts in business.
Have you ever heard of the Uncanny Valley? It’s the theory that explains why the human race tends to prefer humanoid robots, but only up to a point, after which we find them unsettling. It’s one reason why so many people found the 2019 film Cats bothersome to watch. The Uncanny Valley has also been present in film in recent years, especially when actors who have passed are recreated digitally to make an appearance, or when talent needs to look older or younger than they are.
The key to a productive workday may be the tomato. Not in the sense that eating more tomatoes will make you smarter; instead, we’re talking about the classic tomato-shaped cooking timer that counts down from 25 minutes. It turns out that 25-minute-tomato increments could be the most effective way to accomplish your work.
We hate to be the bad guy, but we’re certain that you cannot multitask nearly as well as you think you can. Multitasking is just not how the human brain works, and whether or not you believe in the psychology of it, we think you stand to benefit by outsourcing some of the tasks on your plate to a managed service provider.
For a business, technology solves a lot of problems. Covering operational pain points is what it does best, after all. Unfortunately, they come with their own pain points that have to be dealt with. In today’s blog, we’ll give you a list of common technology pain points a small business can have and how managed IT services go above and beyond to mitigate those problems.
The cloud is a great business tool and resource, enabling businesses to offset a lot of their IT workload onto these providers. If you haven’t migrated some or all of your business’ technology to take advantage of the cloud, it is certainly something to consider.
If you’re already considering it, we wanted to offer a few tips to help make the process more effective for you.
If you suspect that your organization has trouble managing its technology, you are far from the only one. Small businesses tend to have more difficulties with technology management and maintenance compared to their enterprise-level counterparts, mostly due to limitations placed on resources and time. You can make things much easier for your business by working with a managed service provider.
Automation has been a business buzzword for some time now, and was a key facet for many businesses remaining open through the COVID-19 pandemic. Now, it seems like there’s no reason for it not to remain in use from this point on. Let’s examine a few ways that automation can and likely will be used moving forward.
Laptops are pretty great, I think we can all agree, simply due to their portability. Having said that, the one-screen situation that laptops bring with them can certainly get in the way of productivity—particularly for those who are used to using more than one. Let’s discuss why an additional display is so helpful, and what your options may be for hooking one up to your laptop.
Collaboration is not just nice, it is the only way many businesses can afford to keep the lights on. Understanding that truth makes it important to find the right strategies and technologies to support your staff’s collaborative endeavors. Today, we take a look at a few options to help improve your business’ collaboration.
Collaboration is important for many businesses and it is something that takes some time to master. In fact, a lot of businesses that do pretty well struggle when it comes to getting their project teams and operational staff to work together. Today, we thought we would take a look at technologies and strategies that will not only help collaboration, but can promise rises in productivity as well.
Maintaining a standard of consistent productivity can be difficult. This is doubly true if there is constant distraction. For many workers, handling these distractions is work in itself. When trying to maximize productivity it is important to undertake actions that support that goal, and when there are a lot of consistent distractions, it is useful to have a baseline of knowledge on how to do just that. Let’s take a look at five solid tips to help you maintain productivity.
Sometimes you might encounter situations where your network is limited in the amount of data it can process at any given time. The unfortunate truth is that it can be difficult to identify exactly what the problem is that is causing the slowdown, but one of the most common issues—the network bottleneck—is a pretty safe bet. But what exactly is a bottleneck, and what can be done to solve it?
One of the best ways to create positive change in your workplace is the act of projecting positive thoughts into it. In other words, we’re talking about ditching the typical doom-and-gloom that comes from the workplace and picturing the worst-case scenarios. We’re not trying to plan for the worst here; we’re trying to envision the best in an effort to make it a reality for your company. Let’s explore this concept by examining technology management.
When was the last time you actually had a decent experience working with a vendor? Depending on who you are trying to contact and work with, it can either be an extraordinarily pleasant or an extraordinarily painful experience. Wouldn’t it be nice if you didn’t have to work with vendors at all? What if you could just contact a trusted resource who could handle everything for you? Well, you’re in luck; that just so happens to be what vendor management is all about!
With so many technical terms to know and processes to understand, one might think that the only possible way to take care of your IT infrastructure is to hire professionals to monitor and maintain every aspect of it. While there is certainly a lot of truth to this statement, and working with professionals presents a ton of value, it doesn’t take a genius to implement small, common-sense practices that can compound over time.
