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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Simpler Business Technology is Often Better Business Technology

While there are some aspects of business technology that are quite simple, there are other parts that are complicated and difficult to understand, even for experienced users. In this month’s newsletter, we want to go over how you can keep the complexity of your IT to a minimum so that you have as few headaches as possible.

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Who Handles the IT at Your Company? Are They Doing These Critical Tasks?

Depending on the size and complexity of your organization, managing technology can easily become a full-time job. If you are only calling a technician when you are dealing with a computer issue, then you might be sitting on a ticking time bomb. Whether you have internal staff responsible for managing your IT, or you rely on a third-party, you’ll want to make sure the following tasks are getting done.

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What Should be Expected from a CIO in the Coming Years?

With technology playing such a massive role in modern business processes, having someone in the higher ranks to oversee it is a huge advantage. This is the role of the Chief Information Officer—the CIO—which makes them an integral part of the modern C-suite.

So, what kind of thing does the CIO (or your business’ equivalent of it) need to know and consider in order to fulfill their role? 

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You Need Cost-Effective and Reliable Ways to Manage Your Technology

It’s safe to say that businesses have had a difficult time lately. In addition to the issues caused by the COVID-19 pandemic, companies have also had to deal with supply chain issues and other challenges related to their data. How does your company manage its mission-critical technology solutions?

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5 Reasons Why You Need Managed IT

When it comes to your technology, you can never be too careful. It’s critical that you look at your IT infrastructure as an investment, and one that will save you countless hours and considerable sums of money if you take proper care of it. Here are five reasons your business should prioritize proactive IT maintenance over reactive, or break-fix, IT maintenance.

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IT Service Checklist for Small and Medium-Sized Businesses

Most business owners that rely on their IT have heard about managed It services. Many already subscribe to some form of outsourced IT service. It is one of the best ways to cut down your business’ operational costs while gaining value through the use of services that, if they were to be purchased intermittently, would cost a lot more. Today, we thought we’d list some of the most important variables you should consider if you are looking to choose a managed IT services provider.

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Accounting Firms are Finding Their IT Overtaxed

With tax season quickly reaching its crescendo, accountants and CPAs face increased threats to their data security. Your clients' financial information is too good for a cybercriminal to pass up. Now is the time to prepare yourself to fight a cyberattack. Learn how managed IT can support your business in a variety of ways.

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How Managed Services Can Benefit the Busiest Place on Earth Right Now

The holiday season is well known as a time off from work to spend with family, but for some, it’s the busiest time of the year. Let’s get to know one such individual for a moment, and what he’s learning can make his job—and his life—much, much easier.

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Technology Improvements Give Your Businesses a Leg Up

In today’s business, technology seems to be advancing at an alarming rate. Just when you think you’ve got the latest and greatest tech; something is developed that makes your new tool seem antiquated. Nowhere is this more evident than in the management of your IT.

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How Remote Monitoring and Maintenance Helps Us, Help You

Remote monitoring and management software helps businesses of all sizes avoid issues of equally variable sizes, which is why it is a key facet of the managed IT service model. We wanted to review some of the ways that it benefits the managed service provider, and as a result, benefits our clients.

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Is Your Business in Need of Managed IT?

Technology is outrageously helpful in many aspects of life, especially modern business practices. Of course, this is assuming that this technology is in proper working order for most of the time. In order for enough productive work to take place within an organization, the team must be sure the tools they need for this work are ready for them to do so.

However, this is often easier said than done.

As businesses have adopted more and more technology, their work-essential tools have grown more complicated while they have grown more sufficient, which means that properly maintaining them is now a specialized skill. Many businesses frequently find themselves calling upon these skills, frequently enough that their internal resources (assuming the business has employees with the requisite skills) aren’t able to keep up to demand.

If you find that your business is experiencing more IT issues than it can handle, you would likely make a good candidate for the managed IT services that Directive can provide. Our professionals can keep an eye on your technology infrastructure, resolving issues and optimizing solutions for your business’ benefit.

If you’re in need of our services, please don’t hesitate to reach out to us at 607.433.2200.

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For Oneonta Businesses, “IT Support” is More Than Computer Repair

Do you know what almost every business in the world has in common, from the likes of Walmart, Amazon, and Samsung, to the many establishments (like yours) that have made Oneonta their home? There are actually two things: one, they all use technology in some way to enable their operations, and second, this technology can sometimes stop working.

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