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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The IoT Continues to Expand

Whether it’s RFID sensors, mobile devices, or commercial goods, the Internet of Things (IOT) is an exponentially expanding industry. Which makes us think, “What can we expect in the near future for IOT?” Today, we will answer this very question.

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Green Technologies for Business

Green technologies just a short time ago had a reputation for being costly, rather than cost-saving. However, business owners are starting to see a multitude of benefits for going green, from cost savings to increased customer appreciation for environmental conservation.

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The Other Features of VoIP Fuel Business Communications

For the small business looking to transform both their communications system and their IT budget, Voice over Internet Protocol (VoIP) is a great solution. VoIP can deliver clear and reliable calling services that some landline services simply don’t offer. We take a look at VoIP’s more interesting features in this week’s blog.

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How to Make Chromecast Your Employee of the Month

The Chromecast, Google’s offer to the growing streaming market, is a pretty handy device - even in the business setting. I know, I know, it is a consumer device, but some of its capabilities directly translate to professional use. Here, we’ll walk you through the process of setting up your Chromecast, four useful-for-business features, and the process of resetting your Chromecast if it ever needs it. 

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RFID Business Implementation

As technology advances, gadgets are invented which can be beneficial to not only our social lives but in our business practices. Radio-frequency identification (RFID) is a relatively new technology which businesses have been progressively utilizing.

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Recycling Technology: Is It the Best Answer?

Let me ask you a simple question: how many cell phones have you had over the years? For some of us, upgrades are a yearly occurrence. For others possibly bi-yearly. Have you ever wondered where your old cell phone goes after it is out of your hands? 

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A Computer Procurement Guide, Part IV

No matter how well your new computer works, you aren’t going to be able to do much with it if you can’t see what you’re doing. You will need a display. Of course, there are a lot of considerations to make when selecting one. Here, we’ve outlined these considerations, with some of the options you’ll encounter.

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Lessons from the Business World for Otsego Schools Dealing with Bullying

When it comes to addressing bullying in our schools, whether it is ‘traditional’ or cyber, communication is critical to not only support victims of bullying, but also to prevent it. We’ve been following debates held by the Cooperstown PTA to discuss how to handle bullying and wanted to share our thoughts. Although bullying and cyberbullying are very tricky subjects, we feel that we can learn a lot about how schools handle these sensitive issues and share these insights with other businesses.

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Tech Terminology: The Dark Web

Deep web and dark web. What’s the difference? Perhaps you’ve been using these words interchangeably. The dark web has a reputation for being the most toxic place on the internet, and for quite a few good reasons. Today we will dive deep into the dark web and why this reputation has been formed.

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A Computer Procurement Guide, Part III

As we continue our computer buying guide with part three, we’re diving into the topic of storage space. As a general rule, modern gadgets have a few available options in terms of storage - not to mention external storage options - but the brand and version of the device can have an impact on the amount of space available. As you select your desktop or laptop, its storage capacity is crucial to consider.

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Let’s Take a Look at 50 Years of the Internet

Without a doubt, the Internet is one of humanity's most impressive inventions. 50 years ago, the predecessor to the Internet that most of the world depends on, called ARPANET, was launched. Today, we will talk about how that innovation turned into the Internet, and reorganized the way people interacted with computing systems. 

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A Computer Procurement Guide, Part I

When you are in the market for some new computers for your business, ensuring that you are targeting the right hardware is important. To educate people on what they should be looking for in a new computer, we have decided to put together a multi-part series detailing the different parts of a computer. In part one, we will take a look at the CPU.

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Blockchain Leads 2019’s Business Technology Trends

We are in a very interesting part of history. Technology is becoming more and more prevalent in and for every part of our lives. For the modern business, emerging technologies can mean big profits if they are implemented and utilized properly. Today, we’re going to take a look at a couple of the emerging technologies that businesses are using to enhance the long-term outlook of their endeavor.

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Four Essential Business Software Types to Consider

While each business today features its own balance of company culture and processes, there are certain varieties of software that all companies in operation today should be leveraging. Here, we’ll go over what these solutions are, and how they can benefit you.

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What’s New in Office 2019

Microsoft Office is the most utilized productivity suite in the world; and, there are several reasons why. One of the most cited is that they routinely update the applications with new and innovative features. Office 2019 has been out for just under a year and today, we’ll talk about the biggest improvements Microsoft has made within their signature productivity suite. 

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Tip of the Week: Using Digital Signs

If you walk into any office out there, chances are you’ll see signs on the wall indicating who is located where, as well as those that identify points of interest that visitors might need. With digital technology taking over many aspects of the office, it was a given that it would eventually impact signage. If it’s used right, digital signage can highlight important parts of your office and encourage employees to give it their all during the workday.

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How To Prepare for Literally Any Change in Your IT

Technology changes rapidly, whether we like it or not. Most of the time, that change is beneficial; you can get more done, gain more visibility, stretch your resources further, and do things you wouldn’t have thought possible (or at least affordable) a few years ago. Other times, technology changes come with the frustration of having to learn something new, develop new processes, and deal with a cavalcade of other annoyances that just make you want to go back to ‘simpler’ times. Today we’re going to talk about how to prepare you and your organization for the inevitable changes that your IT will be facing over the next few years.

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Too Many Accountants are Fielding Technology Queries

Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or not investments make sense for a company. With the recent increase in technology use for small businesses, accountants have been fielding more than financial queries, they’ve been directly asked about whether a business should implement technology. Today, we are going to explain why, regardless of the answer, your accountant is the wrong person to ask.

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The End of OneNote as You Know It, Part 2

Microsoft is effectively ditching OneNote 2016 in favor of the OneNote application bundled with Windows 10. The note-taking app will still be supported until October 2020, with extended support offered after that, but Microsoft will no longer be adding additional features to it, and is instead putting all of their efforts into making the version bundled with Windows 10 the definitive version. Here are some details to keep in mind when making the switch between these two solutions.

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The End of OneNote as You Know It, Part 1

OneNote, Microsoft’s note-taking application, will soon be reaching its end of life, along with the rest of the Office 2016 suite. Thankfully, most PC users already have the heir to OneNote 2016’s throne installed on their devices, so its end of life this October won’t be such a big deal.

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The True Power of Social Media

While it is common to consider social media just another form of entertainment or worse, an outlet for narcissistic behavior, it is for some one of the few outlets people have for their voices to be heard and listened to. A computer, tablet, smart phone and - as the IoT becomes more prevalent - even your appliances will allow average people to not only communicate with their ‘friends’, but with the world. While good social media practices are essential to many a business, we also need to recognize the power that social media brings to the people and by extension to your business.

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Smartphones Have New Roles in Business

No doubt you’ve noticed the increased use of smartphones. No matter where you go, people are on their phones. Sometimes they are using them in places you wouldn’t even imagine. For the modern business, employee smartphone usage can be a major pain in the side. Today, we’ll go into how smartphone usage helps and hurts a business and how to go about keeping employees from being on their phones for large chunks of the workday.

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Getting to Know Technology: Application Programming Interface

Software runs the world, or so they say, and it’s all thanks to the ability to integrate with one-another through the use of APIs. This tech term, which stands for application programming interface, and it’s crucial to understand what these do in today’s technology environment.

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Desktop Buyer’s Guide 2019, Part V: Other Considerations

In parts one through four we talked about choosing the right specifications for your desktop, depending on its role. We talked about selecting the right CPU, RAM, storage, and display options. This final post we hit a few other tips and ideas we came up with that didn’t fit into the other posts.

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Desktop Buyer’s Guide 2019, Part IV: Videos, Graphics, and Monitors

Your new desktop isn’t going to do you much good if you don’t have a screen to plug into it. Let’s talk about considerations to make when purchasing a new desktop when it comes to your display.

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Desktop Buyer’s Guide 2019, Part III: Choosing Storage

We’re on to part three of our Desktop Buyer’s Guide. When comparing all of your options when shopping around for desktops, one of the main features you’ll see is how much storage they have. We’ve seen this with smartphones and tablets as well - you can buy an iPhone with 64 GB (gigabytes) of storage or 128 GB of storage, etc.

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Microsoft Ending Support for Major OS Titles

Windows is the most popular operating system in the world, and as such, developers are always hard at work on the next new version of the OS. However, organizations are often stuck in a tricky situation whenever end of support occurs for any popular operating system. When your reliable technology solutions finally stop receiving updates and patches, what do you do? Well, users of Windows 7 and Windows Server 2008 R2 will have to answer this question next January.

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Desktop Buyer’s Guide 2019, Part II: How Much RAM Do I Need?

In part two of our desktop buying guide, we talk about one of the most confusing specifications you’ll see whenever you purchase a computer. We’re going to demystify memory, also referred to as RAM.

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Desktop Buyer’s Guide 2019, Part I: Choosing the Right CPU

Are you looking to purchase a new desktop for your business (or for home)? We’ve put together this handy guide to help demystify the computer-buying process. This is the first part of five in our series, selecting the right CPU.

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Don’t Fail to Backup Your Data

Often times it’s not the big bad hackers out there that pose the biggest threat to your organization's continued survival. More often than not, it’s simple issues that create a world of problems for your business. One common way that an otherwise sound business plan could be disrupted is through an unexpected disaster derailing operations without having an adequate data backup solution in place.

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European Union’s GDPR: One Year Later

2018 will be remembered as the year where data privacy was altered forever. From Facebook’s many problems to the launch of the European Union’s General Data Protection Regulation, data privacy has never been a bigger issue than it is today. Let’s take a look at how the GDPR has affected the computing world in 2018-19 and how the past year’s events have created new considerations in individual data privacy.

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Google Docs Finally Adding Microsoft Office Support

Businesses generally have to make an important choice about which brand of productivity software they will implement for day-to-day operations. Two of the heavy hitters in today’s business environment are Google and Microsoft utilizing their respective productivity solutions. While the choice of which service to work with seems exclusive, Google is making strides to break down this barrier and allow certain file types to be edited in Google Drive.

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SQL Server 2008 R2 Has Reached the End of the Line

Technology doesn’t last forever, and this is especially true for software solutions. Granted, software is a little easier to upgrade than hardware, as they can be administered patches and updates remotely, but what happens after that support ends? Well, it turns out that the widely used Microsoft SQL Server 2008 and 2008 R2 will both be reaching their end of support date soon, meaning businesses will need a plan in place to overcome these challenges.

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Tip of the Week: Navigating the Taskbar in Windows 10

Computers are great tools to get work done in the office, but only if they are used effectively. Employees looking to get more out of their Windows workstations can utilize the taskbar to get around faster. We’ll discuss some of the ways your business can take better advantage of the taskbar, as well as what it’s capable of.

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Huawei’s Horrible, No Good, Very Bad Week

Make no mistake about it, Huawei is one of the largest technology companies in the entire world. It employs over 200,000 people and in 2018 saw revenues of over $100 billion. Over the past few years, their devices have been pushing the boundaries of what is possible in tech all while being relatively unavailable to one of the major technology markets in the world, the United States. The fact is that outside the U.S., Huawei is a major player.

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Tip of the Week: Don’t Let a Failing Server Take Down Your Business

If there is anything you should know about business computing it is that server maintenance is extremely important. This isn’t exactly a realization, and if it is, you need to call the number below as soon as possible. You have to know that you are not alone. You would be surprised how many business owners don’t actively have a plan for the maintenance of their business’ servers.

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Is Your Infrastructure Hindering Your Business’ Growth?

Small and medium-sized businesses (SMB) have historically been restricted in what they can do with their technology infrastructures. However, there are now options that an SMB can leverage that enable it to accomplish more with their infrastructure - but this requires the SMB to have a plan in place.

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Tip of the Week: Five Deliciously Useful Tips for Android Pie

Although Android Q is on its way, Android Pie still has a lot to offer a user - a lot of which many users may not be aware of. For this week’s tip, we’ve compiled a few ways that Android Pie allows you to customize your phone to be the productivity machine you want at your side.

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Taking a Look at Wearable Technology in 2019

Wearables have been on the market for quite some time, though the definition of them has certainly changed over the years. Wearables have become far more capable in the past decade, bringing with them a barrage of other issues that need to be addressed. Chief among them is how these devices should be regulated, and by whom.

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Are Consumers Really Going to Benefit from 5G in 2019?

The fourth generation of wireless technology has lingered for a long time, but with the advent of fifth generation wireless technology, it’s becoming apparent that it will be the next big thing. The issue with this idea, however, is that most device manufacturers are using the term as a marketing ploy--one that’s blown out of context to boot.

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Tip of the Week: Bring Your Own Device Policy Considerations

Bring Your Own Device is a hot trend in today’s business environment, as it creates a ton of opportunities for businesses to cut costs. However, this is only true if you implement a BYOD policy that your organization can take advantage of, as it creates considerable problems for your unprepared businesses.

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Remote Maintenance Can Severely Reduce Downtime

Every time something goes terribly wrong, and you are left assessing the damage of some seemingly unfortunate situation, you typically find that by taking a bit of time preparing for the worst would have kept you from the disaster you are just now dealing with. Those small acts are what we want to talk a little bit about today, because they can save your business.

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This is What Happens When Your Office 365 Subscription Lapses

Subscription-based solutions are quite popular these days, and Microsoft Office 365 is perhaps one of the most important ones on the market. However, the services provided by Office 365 are contingent upon successfully renewing the subscription, making it critical that the user understands how this process works. Any user that fails to renew the subscription loses access to it, so we want to make sure you understand what happens when your subscription expires so as to avoid software access issues.

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None of VoIP’s Issues Are Enough to Prevent You from Using It

Voice over Internet Protocol (or VoIP) solutions were made to give organizations another means of utilizing a service that they were already paying for - their Internet connection. Of course, like any solution, VoIP can have its disadvantages, it is just that most of these disadvantages hinge only around the lack of a strong and reliable bandwidth connection.

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What Could Replace the Keyboard and Mouse?

We hope we aren’t dating ourselves too much by mentioning computer punch cards, but they were once the means of inputting data into a computing device… at least, until the now-ubiquitous mouse and keyboard came into the scene. This variety of interfacing with our devices now seems to be one of the few ways to practically use them. However, other interfaces have emerged - do any of them stand a chance of unseating the keyboard and mouse?

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It’s Never Too Late for a Business IT Resolution

Now that we’re halfway through the new year, how well have you kept up your New Year’s resolutions? If it isn’t well, don’t worry - you can make or adapt them at any time. This loophole even includes any resolutions you may have set for your business operations this year. So, let’s call this a do-over regarding your IT improvement resolutions.

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What’s New with Blockchain?

Blockchain is one of the most popular emerging technologies, and it’s easy to see why. While the technology behind blockchain was once looked at as having no practical application in the workplace, it is now taking a seat front and center as a security tool for a modern business environment. Let’s take a look at what’s going on in the world of blockchain.

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What Will We Use When the Computer Mouse Goes Extinct?

Does anyone remember computer punch cards? Does this date us? Either way, since computing punch cards went the way of the dinosaur, there has been some version of the keyboard and mouse as we know them today. These interfacing tools have become so ingrained into our minds that it is frankly difficult to imagine a computer without them... But this begs the question, will there ever be a user interface impressionable enough to replace them?

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Professional Services Depends on This Technology

Consultation is something that can save businesses a considerable amount of time and resources. After all, you can’t expect a business professional to know everything there is to know about everything. Professional services, like those of lawyers, financial consultants, accountants, advisers, and marketing specialists, are required by just about all businesses to at least some extent. Suffice to say that each of these specialists has dedicated software and IT solutions that are needed for success.

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Why We’re Encouraging You to Step Away From Your Screens

From April 29 to May 5, we’re encouraging everyone to minimize their time in front of a screen as much as possible. Why? Simple - that’s when Screen-Free Week takes place this year.

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Big-Business Solutions Also Apply to Oneonta Small Businesses

Enterprise businesses have historically had access to bigger and better technology solutions than their small to medium-sized counterparts, their sheer size allowing them to bulldoze any potential competitors who weren’t of their size or larger. However, with the changes to technology that we have seen, business opportunities for SMBs have become more accessible and affordable. This allows more businesses of all sizes, but particularly SMBs, to embrace solutions that can drive them to success.

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What Innovative Tools Will Businesses Use in 2019?

Technology is taking on a new role for the modern business. With more value placed on data, and new innovations presenting viable options for business use, technology is now front and center for many organizations. We’ll discuss four of the most emerging technologies and how businesses are beginning to use them.

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Conferencing Solutions for the Modern Business

Modern businesses have a lot more room for flexibility than in the past, particularly in regard to meetings. With the inception of conferencing solutions, organizations have access to more dynamic tools to make the most of their meetings. Determining the best one for you, though, is not easy. We’ll help you make that choice in the simplest terms possible.

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3 Transportation Technology Innovations that Will Affect Business

If your business is one that depends on transportation, you know that coordination is extremely important. With consumers’ reliance on a company’s distribution arm, today’s companies are turning old practices on their heads and utilizing a more technology-driven approach to effectively manage their company’s transportation initiatives. This technology is innovating quickly and could mean a major transformation for businesses before too long. Today, we’ll go through three innovations that are working to change how transportation-dependent companies do things.

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Let’s Talk About Wireless Charging

How many times have you sighed about plugging your phone in, reaching behind your desk to get to the outlet? All of this could change with the addition of near-field induction charging, more commonly known as wireless charging. We’ll review what modern wireless charging is capable of, as well as what kind of obstacles could be avoided through its use.

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Internet Providers Have Started the 5G Trend

5G will be here eventually, but it’s just a matter of “when” it will arrive. It feels like we’ve been saying that 5G will arrive soon, but the fact remains that it’s not here… at this moment, anyway. Still, the ambiguity surrounding 5G, or the “Fifth Generation” of wireless networking, can get a bit confusing. We’ll help you clear up any confusion you might have about 5G so you can step into the future knowing what this technology might hold.

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How to Prioritize Your Upcoming Technology Implementations

No matter how hard some organizations may try, the technology solutions that a business leverages simply aren’t meant to last forever. You may have noticed that some of your systems are less effective than they once were, and that your competition seems to be playing with a different set of rules. Sounds like it’s high time you implemented a few upgrades.

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How to Select a Modem for Your Business

Most Internet providers will ask you to rent your modem from them, but what they don’t tell you is that you often have the opportunity to purchase your own. What are the benefits of doing so, and how can you make the best decision possible while modem shopping? We’re here to give you a hand.

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Social Media Users Should Consider Their Personal Information

Social media has completely changed the dynamics of how people communicate with one another. While some users might only keep in touch with friends through it, others--including businesses and brands--use it to promote their products. In an age where a picture can appear on thousands of devices all over the world, privacy has become a major concern for anyone using social media.

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Foldable Smartphones Launching in 2019

Last year saw many rumors regarding foldable screens on mobile devices, but no manufacturer has produced an OLED display flexible enough to fold in half… until now. In fact, there are many manufacturers out there that have committed themselves to producing foldable screens and devices in 2019.

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Microsoft Word, an Odyssey

Microsoft Word has been one of the most utilized software titles in the history of personal computing. Despite heavy competition, millions of people use it every day as their daily word processor. Today, we’ll take a look at the history of Microsoft Word, and how it has come to become such a powerful and popular software title.

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Using Technology to Build Your Customer Relationships

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. Is your business one of them?

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How to Prevent a Virtual Assistant from Compromising Your Security

Virtual assistants have a lot of promise as a productivity tool, so it only makes sense that they would begin to appear in the workplace. Unfortunately, these devices have also gained a reputation as a security risk. Whether or not you’ve considered bringing virtual assistants into your business, you need to prepare for their presence there.

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Checking Up on Medical IT in 2019

The healthcare industry has been trying to make the jump to digital for over a decade. While many practices have been able to successfully implement electronic health record (EHR) technologies, a full digital transformation has eluded many others. Nowadays, providers are actively searching for ways to achieve measurable results with these newer technology implementations. Today, we take a look at the healthcare industry’s IT as it stands in early 2019.

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Windows 7 Support Available, For a Price

Microsoft is coming to the end of its support for the wildly popular Windows 7 operating system, but that doesn’t mean that they won’t make a contingency plan for those organizations that haven’t yet made the jump to new systems. It just won’t be cheap. We’ll break down the upcoming Windows 7 end of life event, and how Microsoft is offering an olive branch of sorts to organizations that simply haven’t upgraded away from this OS.

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The Hybrid Cloud’s Usefulness to the Modern Business

Cloud computing has revolutionized the way business is done, but most businesses don’t always feel comfortable storing data and hosting critical infrastructure in the cloud. Every business has to determine what kind of computing infrastructure is right for them. Many businesses today have decided to spread their technology investments around as they attempt to find solutions for all types of operational needs.

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3 Reasons You Want Experts Handling Your IT

For a moment, I want you to stop and consider something: Who do you turn to when your business’ toilets suddenly stop working? Who do you call for when the lights stop working? Most likely, an expert… so if you turn to the pros for these needs, why would you do anything different for your IT?

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3 VoIP Features That Have Operational Benefit

It isn’t as though we haven't said this before but leveraging a VoIP (Voice over Internet Protocol) solution over a traditional business telephone system can bring your organization a few very clear benefits. Many of these benefits come from the advanced features that VoIP offers as add-ons. We’ll discuss a few of these features and their advantages.

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Microsoft SQL Server 2008 Approaching End of Life

Microsoft is the world’s most profitable software company, and if your business is like any of the millions of businesses that rely on Microsoft’s servers, you know they are both useful and secure. Occasionally, however, Microsoft will retire older software titles as they need constant care and support. On July 9, 2019, Microsoft will officially retire their SQL Server 2008 and SQL Server 2008 R2 operating systems. If your organization still uses this software there is no time like the present to get you systems updated, as losing support will be a major problem.

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How to Set Up a Gmail Auto-Response

These days, our society is infamously connected, especially in the business sense. This can make it jarring to not receive a reply back from an email. While we all need a break every now and then, we also need to get back to our contacts efficiently - this is where the ‘out of office’ message in Gmail comes in.

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What is Encryption, and Why Do We Need It?

When encryption is discussed, one of its high points that business professionals try to hammer home is that it’s more secure. But what does encryption really mean for businesses? Does it adequately protect data and devices? We’ll walk you through a brief rundown of how encryption works and the role it plays in keeping your business secure.

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Here are 5 Solid IoT Trends for 2019

The Internet of Things is simultaneously the most remarkable and the most dangerous current IT trend. This is because it promotes the use of connected devices, while not supplying the integrated security necessary to keep all these new endpoints from stretching an organization’s network security thin. Today, we will look at five trending topics for the IoT, and what they mean for a business like yours.

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Microsoft 365 or Office 365: What Product Is Right for Your Business?

As we’re sure you already know, Microsoft has become a juggernaut in the increasingly competitive business world with its countless solutions for organizations both small and large. With so many options, it can be tricky to figure out the right solution for your business. Thankfully, you don’t have to go about it alone. We’ll help you understand the difference between Microsoft’s Office 365 and Microsoft 365 solution… and yes, they are different.

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Tip of the Week: 3 Signs Your Server is On Its Last Legs

Your servers are some of the most important resources your business has, and they should last for many years. After a few years, however, they may begin to struggle to handle the workloads they once did; and, they often fail leaving a whole business in a lurch. To avoid this scenario, knowing the signs of a failing server can come in extraordinarily handy. Today we will go through three ways to ascertain if your server needs to replaced.

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For Oneonta Businesses, “IT Support” is More Than Computer Repair

Do you know what almost every business in the world has in common, from the likes of Walmart, Amazon, and Samsung, to the many establishments (like yours) that have made Oneonta their home? There are actually two things: one, they all use technology in some way to enable their operations, and second, this technology can sometimes stop working.

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A PSA PSA: Build a More Efficient Business

In order to build a profitable business, productivity has to remain consistent. If your business offers a service, and you are having a hard time managing all its moving parts, professional services automation (PSA) software may be right for you. Today, we will give a quick overview of what exactly a PSA is, and how it can serve as an extremely useful tool for businesses who operate in the professional services space.

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How to Manage Documents in a Paperless Environment

Consider for a moment how many documents are floating around your business at any given point. Memos, notes, invoices, receipts, and whatever else you happen to accumulate in the course of business, all floating around the office. This isn’t a great approach, and unfortunately, the classic solution for this, the filing cabinet, isn’t the most effective solution anymore.

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Tip of the Week: How to Take Better Notes

Are you a person that has traditionally written down things in notebooks? If you are, you probably have dozens of notebooks that are half filled with information, most of which you’ll look at sometime in the future and you’ll be reminded just how helpful that note would have been if you had it when you needed it. Today, digital notebooks offer the same helpfulness, with a few added features that make them (dare we say it) a little better than the traditional notepad.

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See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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The Top 5 Smartphones For You Heading Into 2019

With the smartphone market losing ground for the first time in its short history, many of the manufacturers you’ve come to know are either non-factors in the current market, or don’t even produce smartphones anymore. With new demand growing every year, new manufacturers such as OnePlus and Xiaomi are primed to fall in line behind Samsung and Apple.

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How IT Benefits a Small Business’ Growth Potential

When we discuss our service offerings, we understand that it can all seem like a little much, especially to the small business that - up to this point - has never needed all these fancy solutions to operate effectively. However, there are a few considerations that the business this scenario applies to needs to account for. For instance, is it certain that these solutions are unnecessary?

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The 5 Flagships Available Today

Smartphones are amazing and as a result a lot of people have jumped on board. So, when the annual financials came out, it was a minor surprise to see that the smartphone market was in significant decline. There are many reasons for this, but the main one has to be that older devices are holding up great compared to newer devices. This makes consumers less apt to make the substantial investment to get the latest and greatest device.

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Five Gadgets for the Techie in Your Life

With the holiday season in full swing, finding good gifts for the technology lover in your life may actually be more frustrating than you’d think. Since there are so many options, people will often get paralysis from trying to find the right gift and end up going the gift card route. Today we will look at five great gift ideas for the technology fan in your life.

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Tip of the Week: How Small Business Goes About Utilizing Technology

No matter how big a business is, it has to leverage at least some IT in order to be efficient. Unfortunately, some organizations are reluctant to implement new technology if they don’t seem to need it immediately. What these businesses don’t know is that the reason they typically don’t implement new solutions--saving money--is in direct conflict with what the solutions are designed to do in the first place.

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Tech Term: Mobile Device Management

While smartphones and tablets can help businesses quite a bit, they can also be quite detrimental to their success. If you can get past the issues related to employees bringing their own devices to the workplace, then you’ll be able to save a considerable amount of time and resources on device procurement, but you certainly want to make sure you have a mobile device management policy put in place first.

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What You Need to Know About Technology Upgrades

Even if we’d like it to last forever, business technology can’t possibly do so for a number of reasons. Due to the fact that businesses and their technology are constantly upgrading and changing, it’s almost a certainty that you’ll have to upgrade your technology at some point, whether it reaches its end-of-life event or just simply becomes obsolete for your organization. In fact, failing to update your infrastructure from time to time can have serious negative side-effects for your business.

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Developers Are Building Blockchain-Based App for Health Records

Many industries depend on their IT working properly to function as intended, and healthcare is among them. Prior to 2009, information technology had failed to take root, but with the passing of the Health Information Technology for Economic and Clinical Health Act (HITECH Act), the health industry is much more involved and reliant on IT than it has ever been before.

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Tech Term: What are All These “-Wares?”

When you’re talking about something to do with a computer, you’re going to start hearing about some word that ends with “-ware.” You could probably list off a few yourself, but have you ever stopped to think about why they’re all described as “something-ware?” For this week’s Tech Term, we’ll take a peek at why we refer to things that way.

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Your Technology May Fail, but You Can Still Succeed

If you’ve been in business for a while, there are devices on your network that see little to no use. Even for the most frugal business, due to the fact that technology eventually winds up being arbitrary thanks to the continued development (and deployment) of more powerful solutions, there will always be situations where you have devices that do nothing but take up space. You can reduce the chances of this happening by finding the right IT for the job the first time, while sparingly implementing only IT solutions that will provide a return on your investment.

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The Internet Continues to Change Business

With so many people depending on the Internet for a litany of reasons, there might not be the general acknowledgment of just how powerful the ubiquitous use of the Internet really is for businesses. From the storage and redundancy of business’ data to virtualized computing platforms to browser-based interfaces that provide access to productivity and communications software, today’s Internet is filled with solutions for the modern business.

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Automation is Exciting, But your Employees Might Be Worried

It’s no secret that business operations have a lot of moving parts that need to be considered. The thing is, these parts are most likely the simplest elements of any workflow, but take up large portions of time simply due to the number of them that need to be addressed.

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3 Ways Email Encryption Keeps Your Messages Safe

Encryption is a very important tool in today’s business environment, especially if you are trying to protect your email communications. Today, we’ll discuss the benefits of using encryption for your business’ communications solutions, but without an understanding of what encryption actually is, the conversation might be a little harder to understand.

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Monitoring is Essential to IT Success

More small businesses today depend on their IT. If that technology isn’t working as intended, it can really stymie an organization’s ability to be effective. Our strategy of managed IT support and services can do quite a bit towards keeping a business running efficiently. Today, we’ll take a look at managed IT to see how proactive monitoring can deliver enhanced efficiency to businesses.

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4 Backup and Recovery Terms You Should Understand

With data looked on as more of an asset than ever organizations are finding that their data backup and recovery system needs to be comprehensive. By knowing more about backup and recovery, you stand to be able to plan the solution to meet your company’s needs. Today, we will look at the different types of data backup and introduce you to four terms you need to understand.

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Understanding the Basics of Server Maintenance

Server units--you’ll find them in most offices out there, but they are all used for different purposes. Since well-maintained data is so essential to the success of many organizations, it’s important to keep your server units in proper working order. Today we’ll discuss the best ways to make sure your servers are in peak performance.

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The Internet of Things Continues to Expand

The Internet of Things is now made up of over 15 billion devices. 15 billion. This number includes both consumer devices in a home environment as well as business devices that are typically used in an office setting. As such, you cannot risk ignoring this phenomenon, whether it’s from a security standpoint or one of practicality. We’ll discuss the many ways the IoT is shaping business practices in today’s modern office.

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Technology Basics: Accessory

Taking care of your computer is necessary if you want to get the maximum return on investment from such an expensive piece of hardware. Granted, this can be a lot to handle, as it includes cleaning your PC regularly, keeping security at its finest, and organizing all of the information stored on it. When it all works as intended, there is an immense feeling of satisfaction. This is when it’s most effective to look at accessories.

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Google’s Making Changes to Chrome, and Not Everyone’s Happy

Chrome 70 is yet another example of how divisive technology has the potential to be. On the one hand, a few of the changes have people excited about some clear benefits to security, but others worry that Chrome will no longer be as secure or as user-friendly. We’ll review some of the changes coming with Chrome 70, so you can decide for yourself.

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Getting to Know Technology: Link

Navigation is important for any computing system--particularly the Internet, where there are countless destinations. The Internet is comprised of various web pages, images, videos, and many other valuable little bits of content that are all connected by a web of links. These links are the cornerstone of the Internet, and we’ll explain the details of how they work and what they are.

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3 Ways VoIP Can Enhance Your Employees’ Collaboration: Here’s How

It’s not every day that you encounter a business technology solution that’s capable of connecting all of your employees together in a quick and easy way. Voice over Internet Protocol, or VoIP, is a great way for your business’ employees to collaborate, both in and out of the office. We’ll go into three reasons why your business should invest in VoIP now to further improve operations and efficiency regarding employee collaboration.

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