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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Properly Cleaning a Laptop

It is important to keep modern computers clean, and laptops are no exception. However, a laptop's different form factor makes cleaning it much different from cleaning a traditional desktop computer.

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Explaining Shift Shock: Why Younger Employees Leave Good Jobs

You might have noticed that some of your younger workers are leaving your business much earlier than you might expect them to. This could be because of a phenomenon called “shift shock,” which examines employee engagement and satisfaction. Let’s consider how shift shock could potentially harm your business.

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Tip of the Week: Taking a Break from Social Media

In the relatively short time it has been around, social media has fully ingrained itself into our lives, personally, professionally, and socially. While there are considerable benefits to be had in all of these areas, it is also undeniable that social media can easily become overwhelming and negatively impact us. For this reason, occasionally taking a break from social media isn’t a bad idea. Let’s go over a few ways to make this break as successful and effective as possible.

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How to Keep Your Email Safe and Secure From Threats

There are few technology solutions that have been as transformative and important for businesses as email. Unfortunately, however, it’s remarkably easy for a hacker to gain access to an email account to cause all kinds of chaos for a business. Let’s consider ways you can protect your business’ email accounts and, by extension, the rest of your organization’s infrastructure.

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Cybersecurity Needs to Be a Priority for Everyone… Especially Your Business

How often does your company take it upon itself to ensure that those working for its success—your employees—are kept up to speed on cybersecurity? If your approach is to have your team sit in a room and watch a presentation once a year, it’s time to reconsider your training strategy. Let’s talk about the impact that proper cybersecurity training can have, and who tends to have access to it.

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Tip of the Week: Excel’s Auto Filter Will Make You Feel Like a Spreadsheet Pro

With the full power of Microsoft Excel at your disposal, you can accomplish a lot of great things and streamline your data management and analysis. However, it doesn’t take an Excel wizard to use today’s tip, which focuses on the Auto Filter feature built right into the program. Let’s look at how even this small feature can provide a lot of value for your business.

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Make the Most of Your Mobile Devices with These 5 Tips

Mobile devices like smartphones have become synonymous with productivity, allowing people to get work done while on-the-move, yet in the same breath, you could say they are synonymous with distraction. With the right practices and the right apps, however, you can mitigate these challenges and be quite productive with a smartphone. Let’s explore how.

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Tip of the Week: 3 Technology Tips Anyone Can Use

We are always writing about how useful technology is, but it’s surprising how little even the most committed techie knows about the options that are available to them. In this week’s blog we decided to go through three features in the Windows OS that can be a big help. 

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Tip of the Week: 3 Steps to Avoiding a Ransomware Infection

We talk a lot (and we mean a lot) about cybersecurity, with ransomware getting a lot of our focus…and for very good reason. Ransomware is a huge threat that today’s businesses need to be prepared to deal with. In light of this, we wanted to share a few tips to help you avoid the negative ramifications of ransomware.

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How to Figure Out When You Get the Most Done

There’s no denying that productivity is one of the primary goals of any business nowadays, with countless examinations into the concept of productivity, theories on how to maximize it, and methods to promote it in the workplace. Today, we wanted to take one of these theories and explore it so that you can perhaps capitalize on it yourself.

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Patience is a Virtue…Especially Amongst Your Team

Most people are capable of productivity, but sometimes it can come a bit harder for some than for others. If you find your staff have difficulty with consistency and productivity, we aren’t here to tell you methods for increasing their productivity; rather, we want to introduce a concept that is often overlooked when trying to get the most out of your team, and is a trait often found in the most productive people, and that is patience.

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Tip of the Week: Unfollow Someone on Facebook Instead of Unfriending Them

Social media can be remarkably overstimulating, and for some users this is a problem which is difficult to navigate without giving it up entirely. If you want a nice middle-ground to terminating your account entirely, you can instead curate your news feed by unfollowing accounts that don’t enrich your day. Let’s go over how you can do this.

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How to Make a QR Code in Google Chrome

QR codes have cemented themselves as one of the most common technologies used to direct people to important resources or information about goods or services provided by an organization or company. You see them on menus in restaurants, instruction booklets, and even on business cards. How can you make QR codes for your business?

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Tip of the Week: 11 Google Chrome Shortcuts Worth Knowing

When working in your browser, we know how efficiency is extremely important. Like many other pieces of software the developers at Google have baked some keyboard shortcuts to make getting around their browser easier for the average user. Let’s take a look at some of the most useful shortcuts. 

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Tip of the Week: Save Your Documents as PDFs

It’s a great feeling, being able to download something, but also being able to download it as a PDF file. In cases where you want to save something as a PDF rather than its original image or web page file, you can do so relatively easily in order to make printing and other tasks easier. You can do all of this right from your web browser.

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Tip of the Week: Print Both Sides in Word

How much paper does your office waste on printing, and it’s all because someone printed out a large multi-page document on single-sided paper? It’s very easy to forget to check these settings, but sometimes people don’t even know they exist. Let’s go over how you can print on both sides of the paper and take full advantage of the prime real estate that can be found on the flip-side of your documents.

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Get Your Online Accounts In Order - Part 1

Google, Amazon, Facebook, LinkedIn, Netflix, eBay, Paypal, Hulu, Spectrum, NYSEG, Microsoft—most of us have an overwhelming number of online accounts. That’s not only a lot of entities that have information about you, but you want to be able to access these accounts when you need them without having to do a bunch of detective work just to find your credentials.

I’m going to make your online footprint so much easier to manage. It takes a little bit of work, but let me tell you, this is going to save you a ton of time, and prevent a whole lot of stress.

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Get Your Online Accounts In Order - Part 2

Previously, we talked about why it is important to get control over your online accounts, tie them down under one extremely secure email address, and store all of your unique, complex passwords in a password manager. Now let’s talk about how to gain control over your online footprint as a business or organization.

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Tip of the Week: Remove Duplicate Values in Excel

Microsoft Excel is a great tool that can provide loads of value to power users, but oftentimes users just don’t have the know-how to make the most of it. Thankfully, you have power users like us to guide you through some of the more intricate processes in the spreadsheet software. Let’s look at one such process: removing duplicate values in columns.

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How to Set Up a Keeper Account

Here at Directive, we’re big fans of the Keeper password management tool—so much so, that we’re sharing how you can use it to manage and clean up your personal passwords. We’ll start by telling you how to set it up and get started.

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Tip of the Week: Navigating Telehealth

One of the fastest-growing services in healthcare is telehealth. If you aren’t familiar with this concept, it is basically a virtual meeting designed to provide faster and more direct healthcare consultations and stabilize the ever-rising costs of healthcare. With health information being one of the most attractive to hackers, it is important to be mindful to do everything you can to protect your data. Today, we will go through four tips to help you successfully navigate the risks inherent with telehealth.

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The Ultimate Remote Setup for Users with Work-Provided Laptops

Working from home isn’t as simple as it sounds for many users. There are a lot of things to consider, ranging from comfort to security. Considering that a lot of people first started to think about working from home two years ago under duress, it’s worth looking at your current situation and determining how you can improve it.

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3 Policies to Simplify Your Choice of Office Technology

If you aren’t versed in business technology, finding the right solutions can be challenging to say the least. Technology should make your life easier, not more difficult. With so many options at your fingertips, we thought it would be helpful to share a couple of tips to help you get started with deploying the right technology solutions for your organization. Here are three tips to help you make the best, most educated decisions about the technology for your business.

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Tip of the Week: Keep Your Computer Working Effectively with These 5 Tips

Computers allow businesses to do so much, but eventually a time comes to purchase new hardware. Thankfully, you can stave off this need pretty well by simply taking care of your existing technology. Here are some tips you can implement to make sure that your computer lasts as long as possible before it kicks the bucket.

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When It Comes to Internet Security Awareness, It’s Best to Start Early

Hopefully, you’re aware of how important cybersecurity is today—if not, make sure you come back to our blog often for more information on that. The Internet, for all its benefits, can easily be the source of serious threats. With today’s youth growing more connected, these threats can easily target them… making it all the more important to start teaching cybersecurity awareness and best practices early. 

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How to Get Get More Done and Feel Better About It

Maintaining a standard of consistent productivity can be difficult. This is doubly true if there is constant distraction. For many workers, handling these distractions is work in itself. When trying to maximize productivity it is important to undertake actions that support that goal, and when there are a lot of consistent distractions, it is useful to have a baseline of knowledge on how to do just that. Let’s take a look at five solid tips to help you maintain productivity.

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Tip of the Week: Stop Overworking from Home

It’s quite possible for employees to overwork themselves, even in a remote environment. Let’s take a look at some ways that you can minimize remote overwork for your employees, especially as the boundaries typically set in place by the morning commute are eroded and work/life balance blurs.

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Tip of the Week: Working Remotely, Without Overworking Remotely

Remote work has become a major part of modern business operations for a great many companies, but there is also a difficulty that frequently comes into play with remote work: the phenomenon of overwork. Let’s review some tips to help minimize the risk of overwork as people continue remote work.

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Tip of the Week: Find Your Printer’s IP Address

Having a network-connected printer is pretty great, but there might come a time when you must know what the IP address is. Let’s go over how you can find your printer’s IP address in the settings for Windows 10 and why you might need to know this information.

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Tip of the Week: Instant Messaging Strategies that Work

Instant messaging can solve a lot of problems for small businesses, and it can make for a much more dynamic work environment compared to the passive one created by sending endless emails. However, this is only true if you are using instant messaging correctly. How does one go about doing that?

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Tip of the Week: What’s the Point of CC and BCC in My Email?

We’ve all seen the fields in our email, CC and BCC, and most of us have probably used them before. Let’s consider where we get those terms, and how each of them is properly used.

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Tip of the Week: Enable or Disable Startup Programs in Windows 10

Have you ever booted up your computer at the start of the workday only to find it slow and sluggish? Sometimes this has to do with how many startup processes are occurring when your computer is just starting to wake up. You might be able to give it a little morning jumpstart by disabling certain startup processes or programs.

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Tip of the Week: Delete Temporary Files in Windows

We’ve all been in a place where the storage on our computer fills up a little too quickly for our liking. While you could delete or store unused files in the cloud, there is another method that you can use to quickly free up a little extra space that you might not have realized is there. If you can delete temporary files, you might find that you suddenly have a lot more storage space to play around with on your computer.

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What is the Konami Code?

If you’re familiar with the combination
Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start, chances are good that you grew up in the 80s. This is because this combination of buttons is the infamous Konami Code, a cheat code that video games (and others, including some websites and software) have continued to reference since it first appeared in 1986.

Let’s examine the Konami Code’s origins, as well as the various ways it has been used since.

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Tip of the Week: How to Use Google Chrome to Improve Productivity

Google Chrome is a very popular browser nowadays. In June of this year, for example, about 65 percent of the overall browser market share was attributed to Chrome. Seeing as so many people utilize Chrome, we thought it would be helpful to share a few tips that can help make Chrome even more productive for the user.

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Build Great Habits with These 3 Tips

As a business owner, we are sure that you have your fair share of day-to-day stressors. Oftentimes, these stressors can lead to the development of bad habits. When this happens, you might get the urge to correct the bad behavior and replace it with good, productive habits. That said, it’s easier said than done to build good habits, especially when you have so much else on your plate.

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Three Useful Tips for Microsoft Word

Microsoft Word is one of the most utilized platforms in business today because it delivers the results that organizations need. Unfortunately for some of these businesses, their employees may not be as proficient with Word as they need to be. Today, we thought we would provide a few quick tips about using Microsoft Word that you can share. Let’s take a look:

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How’s Your Password Hygiene?

I’m not sure we need to tell you how important passwords are: they are the front-line defense to most of the accounts you create. What is often overlooked is the strategy of how to use a password to successfully protect accounts and data. Today, we will discuss best practices   when creating and managing your passwords and how you are likely approaching your password strategy improperly. 

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Tip of the Week: How Serious is Blue Light Exposure, Really?

Every day, it seems like there’s a new threat to be concerned about. Obviously, there’s the big one that the whole world’s been dealing with, but there’s also the smaller things that we’re supposed to be worried about… like “blue light”, for example. What is that, and what can it really do?

As it turns out, blue light is more than just a marketing gimmick, and can potentially impact your health. Let’s go over a few tips to help you filter it out, and why you may want to do so.

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Tip of the Week: Make Your Laptop Trackpad Less Annoying with ClickLock

The laptop is one of the great productivity tools in modern business. Their portability gives them immense value. There are some cons to using a laptop, however. One is the trackpad. While they have improved over the years, they are still not ideal, which is why you see many people who use a laptop for productivity bring along a wireless mouse. One of the biggest problems people run into is that they have a hard time with the click-and-drag feature on the trackpad and this makes working in certain programs maddening. Today, we have a tip to make this process much simpler. 

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Tip of the Week: Highlighting Messages in Outlook

Like any email platform, Microsoft Outlook can easily become overwhelmed with messages and conversations—effectively making it counterproductive rather than an asset to you and your team. Let’s take a few moments to go over a simple way that you can use Outlook’s internal tools to make your messages easier to deal with.

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Tip of the Week: The Guide to Optimal Password Efficacy

Your business’ security largely depends on how secure the passwords are that keep your resources from being accessed without authorization. Despite this, many users—perhaps even you—frequently sacrifice sufficient security measures in favor of the simple and convenient route, cutting corners when coming up with their passwords. Let’s try and remedy this by reviewing a few practices that can help make a password more effective.

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Tip of the Week: Simple IT Practices for Business Success

Most businesses nowadays rely quite heavily on information technology to operate, as I’ve no doubt that you’re aware of. That’s why we thought it would be valuable to share some very simple IT best practices to help assist your operations by keeping your resources productive and secured.

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Tip of the Week: How to Alter the Android 11 Power Menu

If you need a reason to upgrade to Android 11, it comes with a highly useful selection of options when you access the menu that appears when you hold down the power button on your device. However, you have the option to add much more value to this menu. To do this, you’ll need to make a small investment in an automation-driven third-party application known as Tasker. 

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Tip of the Week: Activating Android Guest Mode

While you probably aren’t super enthusiastic about loaning out your mobile device right now, you may not have ever been. After all, you’re effectively handing over a bunch of personal data bundled into a convenient package. However, Android has had a feature that makes it substantially more secure to share your device for some time now.

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Tip of the Week: Taking a Screenshot

Screenshots can be one of the most effective ways to share information, as it gives the people you are communicating to first-hand knowledge of what you’re seeing. Of course, different platforms have different means of capturing a screenshot. Let’s go over these methods to ensure that you can do so efficiently and easily.

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Technology Making it Possible to Go Back to School Online

2020 has provided a stark new reality when it comes to education. While many schools across the country are trying their hardest to get students back in the classroom, the situation with COVID-19 is making it extraordinarily difficult. Students of 2020 are going to be doing some of their schooling online, there is no way around it. Today, we’ll take a look at some of the technology that is making this distance learning possible.

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4 Characteristics of a Fake Facebook Friend

b2ap3_thumbnail_facebuk400.jpgWith all the personal information users entrust to Facebook, it's no surprise that scammers are also on Facebook, often posing as friends. When using Facebook, you will need to be aware of this scam in order to keep your personal information safe. Here are four characteristics of a fake Facebook profile that you should consider before confirming a friendship.

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How to Reposition Yourself for Remote Productivity (Literally!)

As current events have made congregating in an office irresponsible and hazardous, many companies are sustaining their operations by enabling remote work. While we normally focus on how you should properly take care of your technology, we wanted to shift our focus momentarily to the people using this technology, and how they can do so more safely.

To do so, we have to consider ergonomics.

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Be More Productive by Following a Routine

Business efficiency can be greatly helped by putting a concrete process in place, which is why it feels so natural to develop one in the workplace. Of course, these processes should also come into play when working from home. Let’s review what makes a routine so beneficial, and how you can develop one to optimize your success.

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Tip of the Week: Getting More Mileage Out of PDFs

PDFs--Portable Document Format files--are a common enough thing to see. However, many people may not realize the extent of what can be done with them… like editing them. For our tip this week, we’ll go over a few of the ways you can create and edit a PDF file.

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Tip of the Week: Customizing Google Docs’ Dictionary

Google may know a lot, but believe it or not, it doesn’t know everything. For instance, you may be trying to write up a document in Google Docs that Google doesn’t recognize. Maybe it’s one of your services that you’ve created a name for, or even the name of your business. The problem is that Google likes changing words it deems “wrong”. For this week’s tip, we’ll go over how to stop it from changing words you meant to use.

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Practice Healthy Password Habits on Everything

Your cybersecurity is only as strong as your weakest link, and in many cases, that starts with your passwords. As the Internet of Things continues to become more ubiquitous in our homes and businesses, we risk exposing our private lives to the public-at-large.  When we don’t manage our ‘always connected’ devices, we may be placing the security of our businesses and homes at risk.

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Tip of the Week: How to Work with PDFs

One of the most common file types you hear about is the Portable Document Format file - although you probably know it simply as a PDF. PDFs are so well known because they are the best way to save a document so that, regardless of the device it is viewed on, the file will always appear the same. Did you know that you can do more than just look at a PDF? Here, we’re providing some tips on how you can make your PDFs work for you.

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Tip of the Week: Managing Your IT Inventory Management

IT inventory management is the process of making sure that your information technology resources are maintained to be their most effective, such as what needs to be updated, which licenses need to be renewed, and whether your resources are helping you accomplish your organizational goals. It is essentially a fancy way of saying asset management, specific to your IT - and it is a very important process for any business.

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Tip of the Week: Email Signature Strategy

The email signature is an often-overlooked opportunity for an organization to appear that much more professional. Here, we’ll look into how to set up your email signature in Gmail.

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A Computer Procurement Guide, Part II

Part two of our desktop buying guide will dig into the details of RAM, or random-access memory. We hope to clear up misconceptions about what RAM actually is, as many users don’t understand the difference between storage and memory. Who knows? You might learn a thing or two to take with you when you purchase your next desktop.

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Tip of the Week: Usability of the Taskbar

If you take a look at any computer in an office environment, there is a solid chance that it is running the Windows operating system. Whenever we have the opportunity, we like to share tips and tricks to help both normal and power users alike get the most out of their operating system. Follow these tips and you’ll be able to make navigating your computer just a little bit easier.

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Tip of the Week: Easy to Remember Windows 10 Tips

Windows 10 calls on the success (and failures) of previous versions of the operating system to deliver a truly dynamic solution to users. To get the most out of your Windows 10 workstation, we recommend following these five tips. They are simpler than you might think, and you can get unprecedented value out of them.

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Tip of the Week: Organization Inside Windows 10

If you don’t take care of your PC’s files, you will quickly discover that it’s easy to lose track of where everything is. You have countless file types, folders, and applications sitting around without any real sense of organization or continuity. Today, we’re going to focus on how to help you better organize your files in a way that it easy to find and understand. You should be able to do so in either your operating system file explorer or in your cloud-based file storage.

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Tip of the Week: Extremely Useful Tips

All Windows machines are capable of leveraging built-in shortcuts. While it might sound ludicrous, using keyboard shortcuts can eliminate the eight days that the average employee spends every year moving between the keyboard and mouse. Shocking, right? Keyboard shortcuts let you retake all of that lost time and use it to be more productive.

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Tip of the Week: Get the Most Out of Windows 10 With These 4 New Features

b2ap3_thumbnail_more_for_windows_10_400.jpgWindows 10 is here and many users are becoming familiar with their new system and finding out what it can do. Like with any good OS, Windows 10 has advantages over its predecessors. Here are four of our favorite features.

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Tip of the Week: How to Save Your Keyboard from a Drink-Spillage Nightmare

b2ap3_thumbnail_clean_my_keyboard_400.jpgIt’s a best practice to avoid placing drinks and food near the computer, but for the busy business owner, this practice is often ignored in preference to getting more work done. While it’s typically extremely unhealthy to forsake your lunch break to continue working, some workers might feel that it’s impossible to get all of their work done without doing so. Inevitably, this leads to everyone’s worst nightmare: spilling a drink, most likely coffee or some kind of soda, on your keyboard.

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Tip of the Week: Save Precious Seconds With Your Mouse’s “Snap To” Feature

b2ap3_thumbnail_snap_to_location_400.jpgYour workstation might be designed to save time, but sometimes shaving off seconds doesn’t have to be complicated. A few seconds here and there can really make the difference when it comes time to wrap up a major project. Taking this aspect to a whole new level is the often-forgotten mouse feature, Snap To.

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Tip of the Week: Download All of Your Google Account’s Content in One Fell Swoop

An active Google user will inevitably accumulate a stockpile of photos and videos via their account’s Google Photos app. For this week’s tip, we’ll show you how to download all of this media to a local device.

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Tip of the Week: 5 Ways to Make Using Word Better

Microsoft Office is possibly the most well-known suite of software solutions out there, with Microsoft Word probably being the first of the suite’s included programs to come to mind. We’d also wager that most people don’t know all of Word’s capabilities. This week, we’re taking a closer look at some of Word’s handiest, but relatively unknown, features.

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Tip of the Week: How to Speed Up a Windows PC

The personal computer is a remarkable tool, allowing us to accomplish levels of productivity and efficiency at speeds that were once only dreamed of… at least, that’s how it feels at first. However, it doesn’t take very long for a computer to seem like it drags on and on before performing the task requested of it. Why is that, and how can this be resolved?

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Tip of the Week: Evernote as a Productivity Tool

Smartphones are handy little devices for a lot of different reasons, not the least of which their availability when a note needs to be taken and the apps that are available for just that purpose. One of these apps, Evernote, stands a step above the rest, especially for use in a business setting. For our tip this week, we’ll go over some of the features that Evernote offers that can help out your business.

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Tip of the Week: Change Your Display in Windows 10

Customizing your display settings is one of the best ways to make Windows 10 feel like your own experience. There are a ton of settings you can change to your specifics. This week’s tip will walk you through how you can change the settings on your displays, whether it’s a new monitor or the old one you’ve been using since the beginning.

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Tip of the Week: How to Improve Office Work

Working in an office is the reality for a lot of people, but it doesn’t need to be an unpleasant one. There are plenty of ways to make life easier while working in an office. Here, we’ll review five simple adjustments you can make to streamline your time throughout the workday.

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Tip of the Week: Navigating the Taskbar in Windows 10

Computers are great tools to get work done in the office, but only if they are used effectively. Employees looking to get more out of their Windows workstations can utilize the taskbar to get around faster. We’ll discuss some of the ways your business can take better advantage of the taskbar, as well as what it’s capable of.

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Managing Millennials May Be Challenging, But Worth It

Generation Y (or Millennials, as they are more commonly known) have a rough reputation in the business world. Whether they’re being blamed for the death of entire industries or mocked for their fondness for avocado toast, it isn’t often that millennials are taken seriously - especially in the workplace. However, if nurtured correctly, this group has the potential to produce some of your top performers. Here, we’ll get into how to do so.

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It’s Never Too Late for a Business IT Resolution

Now that we’re halfway through the new year, how well have you kept up your New Year’s resolutions? If it isn’t well, don’t worry - you can make or adapt them at any time. This loophole even includes any resolutions you may have set for your business operations this year. So, let’s call this a do-over regarding your IT improvement resolutions.

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Tip of the Week: Basic IT Tips for Your Benefit

Look, we get it. All you want is for the technology your business relies on to just… work. While that may not always be possible, there are quite a few things you can do to help prevent issues. For this week’s tip, we’ll go over some basics that will help make your use of your computer much less stressful.

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Social Media Can Cause Security Concerns

Social media is a great tool that your business can use to communicate with clients and prospective customers, but in an age where you can expect your employees to have their own accounts, it can be devastating to overlook the security issues associated with it. Today, we’ll examine how you can protect your organization from its employees’ social media use.

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Why Multitasking Doesn’t Work (and What to Do Instead)

In the business world, productivity is everything, which means that many will try to boost their productivity however they can. Many swear by multitasking, or the practice of juggling tasks to keep themselves fresh and productive. However, evidence shows they are mistaken. We’ll go into why, and offer a few more effective alternatives.

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Tip of the Week: Download the Second Windows 10 Update of 2018 Now

Windows 10 just got a second update for 2018. Some experts think this many major updates to the OS is too many, but when you start to look at the features available through this second update, you may be happy that Microsoft has decided to release it (and re-release it). Today, we’ll take a look at the new update, and a couple of the helpful features that it has rolled out to users.

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Tip of the Week: Easy Android Use Tricks

Android devices are known for being customizable, which doesn’t always translate well to user-friendliness. However, if configured properly, these devices feature some nifty shortcuts to just about any function you might require from your device. Here are just four easy ones:

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Tip of the Week: Easy to Remember Tricks for Windows 10

Working with your computer for so much of the day means you need to get as much productivity out of it as possible. If you can speed up some of the ways you access specific information, you can get even more done. Shortcuts are very helpful to this end. Here are some of the easiest and best ways you can save time while working with a computer.

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Tip of the Week: How to Legally Download Videos From Netflix

Netflix is a great way to keep yourself entertained while on the go, but you can’t take it wherever you want. One great example of such a restriction is while you’re on a flight, where Wi-Fi isn’t permitted (or unnecessarily slow and expensive). Thanks to a couple of innovations implemented by Netflix, you can download videos for offline viewing through its mobile app.

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Tip of the Week: Tab Basics For Better Browsing

The use of a browser’s tabs has become the default way that many people move around the web. In fact, there’s a good chance that this blog is just one of many browser tabs you have queued right now. However, there’s an equally good chance that you aren’t using browser tabs to their full potential. For this week’s tip, we’ll explore some of the features that browser tabs offer.

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Tip of the Week: 3 Better Ways To Use Excel

Microsoft Excel is more or less synonymous with spreadsheet creation. However, even power users may not know all the tricks that are hidden in the program that can help them save significant time. For this week’s tip, we’ll go over some Excel shortcuts that you may not have known about.

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Tip of the Week: 10 Tech Practices That Make Work Better

Each worker within an organization is delegated some sort of responsibility based on their role. Managers are responsible for managing, while human resources keep all workers accountable for their responsibilities. Yet, there are multiple responsibilities designated to all employees who use technology for their everyday duties.

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Tip of the Week: Did You Know About These Windows Features?

Does your business use Windows 10? If so, there are all sorts of hidden tips and tricks that can help you gain even more value from your workstations that are running Windows 10. Here are a few of these secrets and how they can help your staff save time.

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Tip of the Week: Shortcuts To Improve Your Use Of Chrome

Is Google Chrome your preferred browsing experience? While you might find it to be great for your business or personal browsing needs, you can enhance the experience significantly through the use of keyboard shortcuts. Here are a few of the best shortcuts that you can use to get more use out of your Google Chrome browser.

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Tip of the Week: 3 Tips to Turn You Into An Outlook Power User

Microsoft Outlook is one of the most popular email clients in the world, especially for small and medium businesses. The most recent version of Outlook has some cool features to make your life easier. Below are three Outlook life hacks to help you make the most of your tools.

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Tip of the Week: 3 More Useful Microsoft Word Features

Microsoft Word has long since established itself as the primary word processing software in the business world, but even some power users don’t necessarily know about all of the hidden features that exist in it. Here are three of the best Word capabilities that you’ll be sure to use next time you’re in a pinch.

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Tip of the Week: Closed a Tab Accidentally? Here’s How to Restore It

Everyone has accidentally closed an important web browser tab before they were finished with it. What can you really do about it, though? You might expect that you have to search for the page again, but there’s a much easier way to do it. In your Google Chrome browser on a PC or smartphone, you can reopen closed tabs relatively easily.

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Tip of the Week: Better Ways To Use Microsoft Excel

There is no denying that, of all the application suites in the world, Microsoft Office is the most famous and most popular. Regardless of their size, businesses rely on these programs in order to function--so much so, that a working knowledge of Microsoft Office is often a prerequisite for employment. However, despite so many people using these programs on such a regular basis, few understand their full capabilities. Take, for example, Excel, Microsoft’s spreadsheet program.

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Tip of the Week: Use Excel Like a Pro - Graphing

Excel is the premier spreadsheet builder, and it’s extremely valuable that your organization get the most out of it. Spreadsheets are ideal for showcasing information in a compact manner, but without a couple of charts, your users will just be staring at cell after cell of boring old numbers. By using charts in Excel, you can take your spreadsheet building to the next level.

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Power Off, or Leave It On?

At the end of the day, do you shut down your computer or do you put it into sleep mode? Depending on what you need from your device the next day, you might want to consider which option benefits you the most. Here are some of the pros and cons of both approaches so that you can pick which one best suits your situation.

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Getting to Know Technology: A/B Testing

The best way to attract your audience is by understanding what they want from your business. Even something as simple as changing up the color of your branding to be more inviting can be extremely helpful. This kind of process is called A/B testing, and it can help you make improvements to the way your business operates.

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How to Permanently Delete Your Files and Cover Your Tracks

b2ap3_thumbnail_trashed400.jpgAfter you've finished with that incriminating file (you know which file we're talking about), you will drag and drop it into the Recycling Bin. You may think that just because you selected "Empty Recycling Bin" that the evidence is gone forever, but that's not exactly how the Recycling Bin works. You will need a more permanent solution to completely cover your tracks.

 

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Not so Fast! Why Your Deleted Files May Still Be on Your Hard Drive

b2ap3_thumbnail_this_happens_to_deleted_data_400.jpgMarch 31st is World Backup Day! Just as important as having a plan in place to backup your data is having a way to recover your files. Do you have a way to restore files that get lost, corrupted, or accidentally deleted? To highlight this need, we want to explain how a deleted file can actually be recovered.

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Tip of the Week: Don’t Underestimate How These 3 Mistakes Can Ruin Your Computer

b2ap3_thumbnail_pc_mistakes_400.jpgNothing can damage a computer quite like user error. It’s sad when this happens because it’s often the case that the resulting issues could’ve easily been prevented if the user simply knew of PC best practices. Take for example these three easily-preventable PC mistakes that will do your computer harm.

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Tip of the Week: What it Takes to Prepare and Deliver a Dynamic Presentation, Part 1

b2ap3_thumbnail_tips_for_presentation_400.jpgPresentations are always an important part of being a business owner, be it for a trade show, webinar, conference, or sales demonstration. If they scare you to death, don’t worry; you’re not alone. In fact, up to 74 percent of people suffer from speech anxiety (glossophobia), meaning that they have a tough time getting in front of a crowd and showing off their knowledge. Despite this fact, you can kick glossophobia to the curb by being proactive about your preparations.

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Tip of the Week: Practical Ways to Make Your Smartphone Distraction-Free

b2ap3_thumbnail_no_distraction_celly_400.jpgMobile devices like smartphones and tablets are marketed as powerful productivity tools. However, some workers may find their device’s time-wasting apps to be more of a distraction than an aid to productivity. What’s a distracted smartphone owner to do?

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Tip of the Week: Use Ctrl+F to Become a Search Master

b2ap3_thumbnail_find_what_you_want_400.jpgWith an endless amount of content available on the World Wide Web, a person who’s skilled at Internet searching is a valuable asset to any company. Knowing how to use search engines like Google is a huge help, but there’s another tool that allows you to narrow down a search even further: Ctrl+F.

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Tip of the Week: How to Change the Size of Your Desktop Icons

b2ap3_thumbnail_desktop_icons_400.jpgThere seem to be thousands of different ways a user can customize their desktop experience. Almost every nook and cranny of a system can be adjusted, even right down to the icons on your desktop. For this week’s tip, we’ll show you how to adjust the size of your desktop icons.

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Tip of the Week: How to Avoid 7 Common Communication Blunders

b2ap3_thumbnail_not_like_that_400_20150204-141300_1.jpgAt this point, running your business is easy as pie; however, you might still be having issues dealing with your team. The problem might lie in how you’re communicating with them. Even something as simple as changing the way you make small talk in the office could drastically improve your reputation in the eyes of coworkers, and increase employee morale.

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