I hate to be the bearer of bad news, but when it comes to cybersecurity threats it’s kind of hard not to be. I used to look at it from two sides; one side is fascinated at the innovation and intensely brutal ways that high-end cyberattacks work, and the other side of me loses sleep at night worrying about these risks affecting our clients, prospects, and even my own business. This one particular classification of cyberattack, however, takes the cake for being especially frightening.
AI has unquestionably emerged as the standout technology of the year, and it was only a matter of time before Microsoft entered the arena with its own enterprise-ready AI platform. The introduction of Microsoft CoPilot has sparked a fair amount of confusion and left many questions unanswered, so today our aim is to shed light on what CoPilot is and explain the value you can expect to get out of the new Microsoft AI.
Laptops have become the most utilized workstations in business. Laptops are great, but their batteries are seemingly getting worse all the time. This is influenced by several factors, and it can vary significantly depending on the specific model and usage patterns, but we thought we’d go through some of the reasons why laptops seem to die quickly.
You don’t need us to tell you that ransomware is a problem (or maybe you do–we mean, it’s a huge problem). It’s dangerous to both businesses and individuals, and it has become such a common threat that all organizations need to have a plan in place to address it with their staff. Today, we want to highlight a three-part strategy that you can use to approach ransomware in the most secure way possible.
While it’s true that technology has become essential for businesses, organizations still often grapple with various technology issues that can impact how they do business. Many times organizations get turned around and it can cause some aspect of their IT to be problematic for them. Today, we look at five common technology issues that businesses frequently face.
Whatever your industry, there are going to be processes that need to be followed, and this will require no small amount of organization to keep all the moving parts in tandem with each other. Fortunately, tools that can help with your project management needs are readily available, so long as you take advantage of their capabilities.
Take Google Sheets, for instance.
Your business’ backup and disaster recovery preparations are a critical part of your continued success as an organization, specifically, how they are measured by two key metrics: your recovery time objective (RTO) and your recovery point objective (RPO).
However, it’s important that you are able to determine what your organization can support in terms of your recovery time and recovery point objectives… but how does one do that?
Running a business may never be totally smooth sailing, but it doesn’t have to be a complete grind all the time either. Managing complexities with your business’ technology is a good way to ensure that things move ahead with some efficiency. Today, we look at four ways to effectively handle complexities in the realm of business technology.
Did you know that a lot of technology investments go over budget or don’t necessarily provide the return that was intended? With technology playing such an important role in business, getting the right technology to fit your business is critical to your efficiency efforts. It’s not always as easy as identifying features in a huge software profile or using the cloud for everything. In today’s blog, we offer five useful tips to help you make informed decisions about your business’ technology.
Love them or hate them, self-service checkout registers in brick-and-mortar stores are here to stay… especially considering that research has demonstrated that Gen Z has about twice the level of buy-in to the automated point-of-sale terminals as Gen X does, and that self-checkout is the predominant form of payment today. With this success, many have wondered how welcome biometric payment processing might be.
As it turns out, it would seem it isn’t.
You know that a software has made its mark when its name becomes synonymous with the type of software it is. For instance: PowerPoint.
This element of Microsoft 365 is well-known enough to often be used as a catch-all phrase for any presentation software. Less well-known, however, are some of the cool features and functions that PowerPoint has to offer. Today, we’re sharing a few of these features with you.
Cybercriminals fight dirty, whether it’s attacking small businesses, large enterprises, or individuals who just want to watch Netflix. It doesn’t matter who you are or what you do for the community; you’ll always be a target for hacking attacks. To save time and effort, hackers will use low-tech attacks and social engineering attacks to target individuals. Hackers aren’t developing new threats all the time; if anything, they largely use existing exploits, purchasable software, and social engineering to take advantage of people.
While artificial intelligence is frequently hyped up to the point that it seems to be plucked from the realm of science fiction, its true applications are actually much more mundane. That being said, these applications are often the ones that show the most promise in terms of the value they have to offer society.
For instance, let’s consider the work that Google is doing through something called Project Green Light.
The workplace has undergone a dramatic shift over the past several years in favor of remote work, due in no small part to worldwide circumstances. In fact, many workers who would prefer to work in-office found themselves unable to, pushing the button on the topic of remote work even more. While there are some outspoken companies that want to see the return of in-office work, experts in the industry seem to be of the opposite opinion.
With data security being a hot commodity with hackers, it’s no surprise that businesses want to do everything they can to protect their assets. One method for doing so is implementing a Virtual Private Network, or VPN, that can effectively obfuscate data while it’s in transit. Let’s go over some of the most valuable reasons why your business should be using a VPN.
The modern business technology market is filled with exciting innovations, but one area that doesn't quite capture the imagination is data backup. Perhaps backup is not the most thrilling topic, but nevertheless, the growing demand for enhanced data security and redundancy in businesses is driving developers to push the boundaries of the technology, creating more advanced features to meet the growing demand for redundancy. Today, we take a look at three intriguing features of these emerging data backup solutions.
With technology being an integral part of our lives and society at large, cyberthreats continue to evolve and pose significant risks. One such threat that is on the rise is browser hijacking attacks. Let’s explore the dangers of these attacks, including the techniques employed by hackers, and how small and medium-sized businesses can protect themselves.
Operational problems can not only stymie growth, they can trigger a lot of other issues that can be detrimental to the long term success and sustainability of a business. Unfortunately, it’s often a little difficult to see while you are in the heat of battle. Let’s take a look at some of the solutions that can solve some of the common operational problems that small businesses run into.
Every organization, whether it’s a farm with a stable full of horses or an office with a stable filled with people, depends on its access to the Internet. Most people take for granted their ability to connect whether it be with their smartphone via Wi-Fi or their workstation, which is typically hardwired. There is a whole infrastructure behind the near ubiquitous Internet access you enjoy. Today, we will go through some of the essential hardware needed.
Many businesses in Oneonta and around the surrounding area are still using phone systems that are outdated and therefore hinder their capabilities and growth potential. Cloud-hosted VoIP—Voice over Internet Protocol—is a much better option for businesses to utilize, with many benefits to make the switch a no-brainer for our fellow organizations.
With technology being so important for all businesses in at least some capacity, it’s no small wonder that effectively using it (and having someone on-hand to manage it all) is tremendously valuable for any company. This is where a managed service provider (MSP) can be helpful, even for businesses that have a dedicated IT department. All small businesses benefit from working with an MSP.
The IoT, or Internet of Things, is everywhere. There’s a relatively good chance that a device that would be part of the IoT is within your reach right now, perhaps even on your person. Businesses of all kinds use the IoT for various purposes as well, but behind this usage lies significant risk from cyberthreats, and a shocking number of businesses seem to accept this risk without much concern… as in, the vast majority of surveyed businesses utilizing the IoT demonstrated a lack of protection, but seemed not to be bothered by it.
We’ve built thousands of websites over the last three decades, helping businesses throughout upstate New York and beyond improve their web presence and look like rockstars in front of their online audience. We’ve been seeing some trends that we think businesses around town would truly benefit from, and some minor grievances that occasionally crop up on local websites that we think should be addressed.
Effective communication often operates behind the scenes, yet it serves as a vital cog in the smooth operational ability of business, lending support to a multitude of functions. Consequently, making judicious investments in the right tools can markedly elevate your business. In the contemporary landscape, one such indispensable tool is Voice over Internet Protocol (VoIP).
Over the past several years, it has come to the attention of people in various industries that there is going to be a time, very soon, where the data that needs to be stored is going to outweigh our ability to store it. Microsoft, in a collaboration with the University of Southampton in England has taken aim at this very problem and has come up with some innovative solutions.
As the threat landscape gets more concentrated with serious cyberthreats, new next-generation firewalls (NGFWs) have been developed to help stem the tide of negative outcomes that result from cyberattacks. An NGFW is an advanced network security device or software solution that combines traditional firewall capabilities with additional features and functionalities designed to provide enhanced protection and visibility into network traffic. NGFWs are designed to address the evolving and sophisticated nature of cyberthreats, including malware, intrusion attempts, and other malicious activities.
What is art? It’s not an easy question to answer, especially with new techniques and mediums being developed all the time. By definition, art can be basically summed up as the creative expression of an individual through some medium.
For Japanese artist Tatsuo Horiuchi, that medium is one that is familiar to those in and out of the art world.
Back in April of this year, Google announced that the Android platform would be given the capability to archive unused applications to help preserve the precious storage space on the devices…provided that the device was almost out of available space. This auto-archive feature is now available to all users, regardless of the storage left on their device.
It seems that almost everyone owns a smartphone these days, and with smartphones come a multitude of apps. Mobile applications are the driving force behind the world's largest computing ecosystems. Consequently, the question arises, "Is it necessary for my business to have a mobile app?" Whether this is a wise decision depends on your unique business objectives, target audience, and available resources. Let’s explore the advantages and disadvantages of developing a mobile app for your business.
When it comes to your business’ continuity, you should know that even small issues pose a great threat—especially when they involve your business’ data. Let’s examine two situations where even small mistakes could lead to a cascade of problems that could leave your organization strapped for cash and struggling to stay alive.
Microsoft developed the Teams platform with the aim of enhancing collaboration among individuals. The rise of remote collaboration has been ongoing for several years, and the COVID-19 pandemic solidified its place as a standard feature in business operations. Recently, Microsoft has introduced several enhancements to the platform to further augment its functionality.
Technology plays a pivotal role in the operations of most businesses, but its primary function is to empower and support the workforce. Many employees have specific expectations when it comes to the technology provided by their organizations. Failure to meet these expectations can drive them to seek employment elsewhere. Let’s delve into five ways technology bolsters your employees' productivity.
Maintaining network security has proven to be more difficult for organizations as time has gone on. Like the people trying to keep them out of networks they don’t have access to, hackers are increasingly using artificial intelligence (AI) to enhance their cyberattacks and achieve various malicious objectives. Here are some ways in which hackers are using AI.
Laptops are no longer exclusive to the home and work environments; indeed, more and more schools and universities are adopting laptops and other educational technology for the purposes of delivering cutting-edge instruction. Chromebooks are just one option available, if not the most cost-effective one out there. This leads to a unique set of problems, though, particularly when the software powering these devices reaches its end of life.
Productivity is the lifeblood of any business, and understanding what it entails is paramount for every decision-maker in the corporate world. The concept of productivity is highly contextual, as no two businesses operate in the same way or are managed identically. Today, we present a set of key performance indicators (KPIs) that you need to consider. These twelve metrics will assist you in gauging whether your business is meeting productivity expectations or falling short.
Across the board, modern businesses rely on no small amount of technology to support their operations, making it key that you, one, have the technology your operations require, and two, have the means to keep this technology operational. Fortunately, managed services help you by providing both. Let’s review what managed services are, and how they work.
Sure, retailers have to manage their inventory effectively, but have you ever thought about the way your own business manages what it keeps on hand? Today we want to discuss five ways your business can more effectively manage inventory—and it turns out technology plays a pretty significant part in improving any inventory control system.
Artificial intelligence, or AI, is a bit controversial at the moment, but there can be no denying that it will play an important part in the business world in the years to come. In fact, many organizations are seeking to expand their AI offerings and capabilities, including notable companies like Microsoft. Here are some of the solutions Microsoft is offering businesses in terms of AI.
One major nonprofit has become the victim of a disclosed major data breach, affecting 890 schools all across the US: the National Student Clearinghouse, or NSC. The organization has announced that they have experienced a considerable data breach that has put their clients’ data at risk. What does this mean for affected organizations and their clientele?
In many ways, a business is only as capable as its sales team allows it to be… and nowadays, a sales team is only as capable as their tech allows them to be. Let’s take a few minutes to discuss how you can turn this to your advantage by providing your sales team with the technology that supports their goals.
Tape backup has been used for a long time, and it was once the most prominent solution for data backup out there. Nowadays, it’s not used much at all, mostly in favor of better and more convenient solutions. However, there has been a slight resurgence in tape backup, so we want to look at why some companies might still use it, despite its flaws.
Both Microsoft and Google offer work profile solutions that are designed to separate personal and professional use on mobile devices. These profiles are commonly used in enterprise settings to enhance security and manageability while allowing employees to use their personal devices for work-related tasks. Here's an overview of work profiles from Microsoft and Google.
Over the course of a year, a month, or even a single day, your business accumulates and utilizes a lot of data. You need systems in place to make good use of this data, otherwise your business is leaving efficiency on the table. Today we want to go over some proper uses for your data and how to make the most of this golden opportunity.
These days, data privacy is absolutely critical in both a business and individual context. In some locations, governments have introduced legislation to protect consumers, and in others, there is significant pushback in favor of fewer regulations on business. How does data privacy factor into your business’ operations?
Chances are, your and your employees’ lives are fully permeated with technology, from the very start of the day to the moment you close your eyes to sleep in the evening. That’s just how the world works nowadays, but there is evidence that this permeation of tech can have some adverse effects on us all. That’s why, as odd as it may sound coming from an IT provider, you may want to occasionally take a moment to step away from technology.
Technology can be a huge benefit or an annoying hindrance for a business. It really depends on how it is maintained or used. Just like the PC in the 1980s, Internet access in the 1990s, and the advent of social media over the past decade or so, there are a couple interesting technologies that, if properly used for business, can bring substantial value for workers, customers, and the organization as a whole. Let’s take a look at three of them.
Businesses create and need to handle more data than ever before. In the past, this would mean that there would be a lot of wasted data. Today’s document management system can completely revolutionize your business. Let’s take a look at the steps that go into creating a comprehensive digital document management system.
Many businesses, irrespective of their size, are increasingly turning towards managed services to streamline their operations, reduce expenses, and elevate their overall customer value proposition. The utilization of managed services has revolutionized the landscape, not just in terms of cost-saving, but also in facilitating businesses to grow and extract greater value from their IT infrastructure. Let's take a look into how managed services achieve this dual objective.
In an era where businesses rely heavily on data and technology, the need for comprehensive disaster recovery solutions has never been more critical. The stakes are high when it comes to safeguarding your company's digital assets and ensuring business continuity in the face of unforeseen disasters. This is where Disaster Recovery as a Service (DRaaS) comes into play.
Your customers expect not to be inconvenienced when doing business with your organization. Small businesses can use new technology to meet these expectations by offering online ordering, mobile apps, and e-commerce platforms. Such innovations not only improve the customer experience but also expand a business' reach. Let’s look at some of the ways new technology can improve your business.
From managing customer data to conducting online transactions to keeping your staff on task, technology plays a crucial role in every aspect of business operations. As a result, businesses need reliable IT support to ensure their systems are running smoothly and securely. While some businesses opt for in-house IT departments, others choose to outsource their IT needs to managed IT service providers. In this blog post, we will explore why paying for managed IT services is a better alternative to in-house IT departments.
Businesses need to be cognizant of the role technology plays in today’s operations. Not only do you stand to lose ground on your competition if you fail to properly invest in your technology, it can have other negative effects on your business as well. This week, we outline eight things that can go wrong if you aren’t constantly looking to build a technologically savvy business.
Technology is an incredibly powerful factor when it comes to your business operations, so we wanted to share how a solid IT strategy can make a significant impact on your company. We’ll explore how poor IT implementation and strategy can affect performance, as well as what you need to do to prioritize your IT.
Smartphones and tablets have opened up a world of opportunities for small business owners, allowing them to streamline operations, enhance customer engagement, and boost productivity. Today, we'll explore how mobile devices are a great tool for small businesses and the myriad ways they contribute to success.
Have you considered the use of augmented reality (AR) and virtual reality (VR) for your business? If so, you’re not alone—many small businesses are opting to use these technologies in new and exciting ways, particularly as it relates to engaging customers, enhancing products, and creating better training experiences. Let’s look into how your business can utilize AR and VR to its advantage.
It’s easy to look at your business phone system and think to yourself, “Well, the old girl is doing the best that she can,” as if it’s a beloved senior work horse with arthritis. We’ve mentioned this in a previous blog about how Otsego county businesses have been left in the dust with these older phone systems, so most business owners have no idea that they have been missing out on a ton of really great innovations.
In this post, we’re going to talk about some of the more advanced integrations that a cloud-based phone system can bring.
You might see encryption as a major benefit to your cybersecurity strategy, but it’s often used in a way that might have you guessing whether you really understand it. Let’s take a closer look into what encryption does to your data, as well as why it is essential for any business to ensure maximum privacy and security.
Your network is a crucial part of your business, insofar as it is quite literally what powers your operations and enables you to work productively… at least, most of the time. Unfortunately, there is always the risk of a network bottleneck, or a limited capacity for data to move due to a lack of available bandwidth. So, how can these bottlenecks be avoided?
The end of support for Windows 10 is scheduled for October 14, 2025. While that is a couple of years away, it's crucial to start strategizing for the future now. After this date, Microsoft will cease providing technical assistance, security updates, and bug fixes for the operating system. This means that continuing to use Windows 10 beyond that point could expose users to security risks and performance issues.
How often does your company take it upon itself to ensure that those working for its success—your employees—are kept up to speed on cybersecurity? If your approach is to have your team sit in a room and watch a presentation once a year, it’s time to reconsider your training strategy. Let’s talk about the impact that proper cybersecurity training can have, and who tends to have access to it.
With things like cryptocurrencies and NFTs flooding the public awareness, the term “blockchain” has been brought up more than a few times. However, this association hardly covers what the blockchain is or what it is capable of.
Let’s briefly review what the blockchain really is, and what the technology can do.
With the full power of Microsoft Excel at your disposal, you can accomplish a lot of great things and streamline your data management and analysis. However, it doesn’t take an Excel wizard to use today’s tip, which focuses on the Auto Filter feature built right into the program. Let’s look at how even this small feature can provide a lot of value for your business.
With technology serving such an indispensable role in modern business the looming threat of disaster is one that needs to be considered. With so many consequences on the line, it’s important that your business is prepared to deal with these disasters effectively and efficiently. Let’s run through some tips for properly preparing for your potential disaster recovery needs.
Sports franchises have changed the way they use data to help them strategize. In the past, businesses used basic scouting to find and develop talent, but with the use of advanced analytics, not only can sports franchises improve their talent bases, they can save money and build a competitive advantage over organizations that aren’t so analytically inclined.
The cloud has enabled managed IT service providers, or MSPs, to fill a uniquely shaped void in many companies’ business models. Working with a managed service provider can make up for all of the traditional challenges of technology maintenance and management while also affording you unique opportunities to reduce costs, minimize waste, and maximize productivity.
Mobile devices like smartphones have become synonymous with productivity, allowing people to get work done while on-the-move, yet in the same breath, you could say they are synonymous with distraction. With the right practices and the right apps, however, you can mitigate these challenges and be quite productive with a smartphone. Let’s explore how.
As a manager, some of the administrative work can be, if not the worst part of the job, easily the least engaging. For instance, having to create all the different folders for the employees under your purview, projects, and other organizational needs. Fortunately, Microsoft Excel offers a relatively quick and easy way of doing just this.
When a business strikes a deal, there is usually some sort of paper trail or contract involved to hold both parties involved accountable. However, the traditional method of managing paper documents is both time-consuming and wasteful. With eSignature tools, businesses can change the way they handle signing documents for the better.
Passwords are one of the most important parts of keeping any account secure, and if you were to gain access to these accounts, you’d have access to personal data, subscriptions, money, and even the victim’s identity. Today, we want to show you just how easy it is to steal a password and gain access to an account.
Professional sports has witnessed a significant shift in the way teams and organizations approach their strategies. Gone are the days when gut instinct and intuition were the sole driving forces behind decisions. Nowadays, sports are increasingly relying on analytics to gain a competitive edge. In this week’s blog, we explore the growing influence of analytics in sports and the ways in which data-driven insights have revolutionized the game.
As computer techs, we try not to judge older technology. After all, if it still works for you, and it still works properly after all these years, it can sometimes simply be impressive. And to be completely honest, as amazing as modern devices and technology are today, sometimes even the geekiest of us look back with fondness of the simpler times, when you needed a little plastic stylus to tap away at your tiny phone screen.
With that said, usually technology doesn’t age gracefully, and while you might not realize it, your business could be leaving money on the table by sticking with the more vintage stuff.
We have not been shy about expounding upon the benefits of the cloud for businesses, as these benefits are both considerable and accessible. That being said, not even the cloud is completely perfect, and there are security errors that can easily be made.
Let’s go through these security errors to see if any sound familiar to your situation.
The cloud has turned out to be a complete game changer for the way people compute. For any business, this can offer opportunities that would not be possible without cloud computing. This week, we take a look at the different types of cloud computing with an eye toward how small businesses can gain value from choosing them.
Businesses today deal in contracts. Every agreement has a proverbial paper trail. Traditional paper-based contracts are not only time-consuming, but they also involve manual efforts and can be prone to errors. This is where eSignature tools come into play, offering numerous benefits that revolutionize the way we handle and sign documents. This week, we explore the key advantages of eSignature tools and how they can positively impact businesses of all sizes.
When it comes to security, it can be challenging to keep up with shifting best practices. For instance, the use of a virtual private network has long been a staple to secure remote operations, and any decent IT service provider would recommend its use. However, this advice is changing with the growth of zero-trust access protocols.
The United States Federal Trade Commission’s mandate is to prevent fraud and promote consumer protection in today's interconnected world, where the digital landscape continues to evolve at a rapid pace. The FTC recognizes the importance of safeguarding consumer information and has implemented their Safeguards Rule as a means to ensure that businesses protect sensitive data from unauthorized access and misuse. Let’s take a look at the Safeguards Rule and what you need to know about it in regard to your business.
Foldable phones undeniably saw a very slow start when they were introduced a few years ago, high prices and horror stories about their fragility scaring away all but the earliest of early adopters. However, thanks to an enthusiastic fanbase, the concept has persisted and has become a legitimate option amongst flagship devices.
Let’s consider some of the predictions that have been made surrounding the future of the foldable smartphone market, and why business users might be drawn to the flexible form factor.