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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Unifying Your Business’ Security Infrastructure

How many security solutions does your organization have implemented at any given time? Traditionally, businesses have implemented what we call “point solutions,” which are software tools designed to address a specific part of your security infrastructure. While this approach is certainly better than not having security at all, it presents several problems that must also be addressed in order to most effectively protect your organization.

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Are You Right for Software-as-a-Service?

Your business depends on software for many of its day-to-day operations, whether it’s an email system, productivity suite, or other specialized software. When it comes to acquiring software, you have two options: the traditional method of acquisition, i.e. buying it from a vendor, or subscribing to a Software as a Service solution. What are the differences and how can you make sure your organization is getting value out of its investment?

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Tip of the Week: Navigating Telehealth

One of the fastest-growing services in healthcare is telehealth. If you aren’t familiar with this concept, it is basically a virtual meeting designed to provide faster and more direct healthcare consultations and stabilize the ever-rising costs of healthcare. With health information being one of the most attractive to hackers, it is important to be mindful to do everything you can to protect your data. Today, we will go through four tips to help you successfully navigate the risks inherent with telehealth.

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Cybersecurity is Even More Important when Working Remotely

Unfortunately, cybersecurity is a lot easier to reinforce in the office than it is when your team members are working remotely—and even then, it can be a serious challenge to maintain. However, let’s focus on the remote worker’s situation for a few moments and review a few best practices that can help a remote worker stay secure.

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Is Your Business Spending Too Much on Printing?

When looking to cut your costs, one of the best places to start looking is at your printing. While paper documents were once incredibly important for businesses (they still serve a function), no one can deny that they take up a considerable amount of space in the workplace, as well as take up precious assets that could be better spent elsewhere. What’s the best way to minimize the resources you spend on printing?

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Co-Management Can Take the Pressure Off

Most businesses set out to do an IT project when their technology needs an upgrade. Whether your business is looking to add new hardware, refresh the systems you already have, migrate to the cloud, or add new applications to your playbook, it can get pretty intimidating as cost and time overruns threaten your profitability. This week, we thought we would discuss an approach that can help any business—large or small— get their IT projects completed and integrated effectively: co-managed IT. 

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Your Business Could Use Managed IT Services

If you suspect that your organization has trouble managing its technology, you are far from the only one. Small businesses tend to have more difficulties with technology management and maintenance compared to their enterprise-level counterparts, mostly due to limitations placed on resources and time. You can make things much easier for your business by working with a managed service provider.

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The Quality of Your Internet Connection Is an Important Metric to Track

The Internet is a critical tool in your business’ toolbox, so it needs to be fast, reliable, and stable. What kinds of factors go into ensuring that you get the best, most reliable Internet connection? Find out in today’s blog.

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The Ultimate Remote Setup for Users with Work-Provided Laptops

Working from home isn’t as simple as it sounds for many users. There are a lot of things to consider, ranging from comfort to security. Considering that a lot of people first started to think about working from home two years ago under duress, it’s worth looking at your current situation and determining how you can improve it.

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Tip of the Week: Altering the Sensitivity and Speed of Your Mouse

If your mouse moves slowly, so does the rest of your computing experience. If you change a couple of settings, you might find that your mouse speed and sensitivity can make a mountain of change for your productivity. Here’s how you can adjust these settings in Windows 10 or 11.

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Have You Been Targeted By Phishing Attacks? Chances Are You Have

Phishing attacks can be scary to deal with, especially since it is not unheard of for staff members to not even know they are looking at one. To make sure your staff can identify and respond to phishing attacks in an appropriate way, we’ve put together this short guide to help you along the way.

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A Good Disaster Recovery Strategy Can Save Your Business

There are countless ways your organization could face down a disaster, whether it’s a high-profile natural disaster, a physical disaster, or a technology-related disaster. If you aren’t prepared to face the consequences, your business could falter in the face of such incidents. How can your business best prepare itself for all manners of disasters?

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What Would You Do in Response to a Breach?

While we—for reasons that should be obvious—tend to focus our attention on preventing and avoiding cybersecurity breaches, it is important that we address how your business responds to a successful breach attempt. Let’s go over how to create a data breach response plan.

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Are Employees Leaving Because They Might Have to Go Back to the Office?

The past several years have brought about a shift in the workforce, and it’s not one that anyone could have seen coming. More people than ever before are leaving their jobs. How can you keep your employees engaged so they have a minimal chance of leaving their position within your company?

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How to Ensure Your Business Survives a Disaster

It doesn’t matter where your business is located; whether it’s a tornado that rolls through your city, a structural fire that renders your office uninhabitable, or a freak snowstorm that brings down power lines or grinds travel to a halt, you’ll want to be ready for it all. We’ll go over what kinds of solutions your business can implement to ensure that no disaster, be it natural or artificial, like a cyberattack, puts a stop to your operations.

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Tip of the Week: How to Get Your Remote Workers to Be More Productive

Remote work has been growing for years, but as it becomes more commonplace it becomes more difficult for business owners and managers to ascertain how engaged a remote employee is. This week, we thought we’d discuss a couple of ways that you can keep your remote employees engaged and productive. 

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3 Policies to Simplify Your Choice of Office Technology

If you aren’t versed in business technology, finding the right solutions can be challenging to say the least. Technology should make your life easier, not more difficult. With so many options at your fingertips, we thought it would be helpful to share a couple of tips to help you get started with deploying the right technology solutions for your organization. Here are three tips to help you make the best, most educated decisions about the technology for your business.

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Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

While we’re all for efficiency, there are some boundaries that should not be crossed for everyone’s benefit. Take, for instance, the email you use to subscribe to online services. While it may be tempting (or, for some people, automatic) to use your work email address when you sign up for, say, your Netflix account or an online merchant, we wanted to discuss why this is a bad habit to get into that could have lasting consequences.

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Why You Should Boost Your Email Security

Your company’s email is one of its most important pieces of technology, and since that is true for nearly every business, it is unfortunately one of the most utilized attack vectors used by cybercriminals. Most businesses don’t understand just how vulnerable they are if their email isn’t properly secured and do their best to keep their employees trained on how to spot potential scams. 

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How to Get Value from Your Technology Investments

You’ve no doubt noticed that innovation is motoring ahead and a lot of businesses are now implementing technology to help build efficient, reliable processes to improve business operations and customer satisfaction. Unfortunately, many companies hang on to outdated methods for evaluating and implementing technology and it results in substantial lost value. Today, we will go through a few ways you can get the value your business needs from its technology decisions. 

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Features to Seek Out in a Note-Taking Application

If you’re the one in your office known for taking spectacularly detailed notes, then you’ll find no greater productivity tool than a note-taking app. There are dozens of options on the market today that can help you make the most of your note-taking experience, as well as the integrations that they can provide.

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What Compliance Reporting is Your Business Required to Do?

Some industries require more compliance than others, as they deal with sensitive data on a regular basis. In efforts to protect this data, governments and agencies have implemented laws, regulations, and other requirements to ensure businesses remain compliant with this expectation.

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Tip of the Week: Ensuring Effective Collaboration

In any business, the capacity to collaborate is critical to success. In order to do so most optimally, it helps to carry out a few preliminary and overarching practices. Let’s go over a few such practices to help bring your team’s collaborative activities together.

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Smartphones Can Have a Legitimate Purpose in the Workplace

Did you know that people tend to spend an average of 3-5 hours on their phones every day? The smartphone might be one of the most useful modern tools out there, but it can get in the way of running your business if you let it. Here are a couple of ways you can get the most out of your smartphone for business purposes.

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As Remote Work Continues, Zero-Trust Security is Paramount

With many people continuing to work remotely to some extent, it would be irresponsible not to acknowledge that remote work can introduce a level of risk to an organization’s cybersecurity. This makes it all the more important that this security is locked down. Let’s discuss the concept behind zero-trust security, and why it is becoming the benchmark that organizations of all sizes should meet.

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Tip of the Week: Saving Time in Microsoft Office

Microsoft Office is a super useful collection of software that serves the purposes of just about any business, at least to some degree. Since it is so popular—taking up almost half of the office productivity software market in February 2022—we figured it would be helpful to share a few tips to help speed up some of the things you may be spending time on now.

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5 Features to Look for in a Video Conferencing Solution

Video conferencing has become a popular way for businesses and their team members to communicate, with many platforms rising up to meet this demand. This growth begs the question, however, of how one goes about picking the best one for their organization’s needs. We’ve put together a few features that should be present in any option you consider for you to keep in mind.

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How To Design a Workspace with Productivity in Mind

The workplace is, fittingly, a place for work to be done. While there are a lot of factors that can contribute to a person’s day-to-day productivity, having a space that is conducive to accomplishing their work tasks can be seen as essential. Let’s go over how you can design a workspace that does just that:

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Why You Need to Invest in Your Remote Collaboration Capabilities

With businesses handling operations in different ways, their employees must adapt to the circumstances handed to them. Some companies have begun to experiment with the status quo and are for the first time realizing the value that can come from allowing staff to work remotely. We’d like to discuss some of the ways your team might rely on technology to make remote collaboration effective and how you can optimize your experience with these collaborative platforms.

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Who’s Behind the Wheel of Your Business’ Technology?

There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology. Thankfully, there are ways to get around limited resources, and it might not be what you think.

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There is a Strategy to Making Smart Technology Investments

A lot of companies are making large technology investments, in fact, if you are here now, you are probably thinking about making such an investment for your own business. One problem that growing companies have is identifying and investing in the right technology. Today, we thought we would give you a couple of tips on how to go about making technology investment decisions that will be the most advantageous for your business.

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Maintenance is More than Computer Repair

When you think of downtime, you probably think about the power or your Internet connection going out and leaving you unable to do work. Unfortunately, these are anecdotes that seem benign, but are actually extraordinarily costly. When interruptions to your business’ computing infrastructure are constantly hindering productivity, you need to come up with a solution.

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Securing Your Organization’s Wireless Network

With so many wireless networks available to connect to, it’s no surprise that wireless security is a cornerstone of working while on the go. We thought it would be helpful to have a list of best practices to help ensure your wireless networks, and the devices connecting to them, are as secure as possible.

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Tip of the Week: Keep Your Computer Working Effectively with These 5 Tips

Computers allow businesses to do so much, but eventually a time comes to purchase new hardware. Thankfully, you can stave off this need pretty well by simply taking care of your existing technology. Here are some tips you can implement to make sure that your computer lasts as long as possible before it kicks the bucket.

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Supply Chain Issues Wreaking Havoc for Businesses

In many places, businesses have been operating in a manner that is closer to “business as usual” than “pandemic-altered”. This doesn’t mean the pandemic is over, but a lot of businesses are now able to make decisions as they were before the pandemic. This is a good thing, but there is one aspect of business that doesn’t seem to be normalizing: the supply chain. Let’s take a look at why supply chain issues persist and what you can do about them.

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Are Your Collaboration Tools Actually Isolating Your Employees?

Many businesses were very suddenly introduced to the capabilities of modern collaboration tools, as… circumstances forced them to either go remote or cease operations for an unknown amount of time. However, while collaboration tools were suddenly a requisite for work, could these tools now be responsible for isolating your team members from one another?

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Communication Tools Your Business Needs to Consider

The software you choose to use for your business largely defines the capabilities of it. When it comes to communications there are some very standard options that you probably already have and then there are some more innovative options that can have significant benefits for your staff. Let’s take a look at some of the standard communications options a business might use and how they can use technology to crank it up a bit.

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Protecting Your Company Credit Cards

While protecting the credit card data you collect from your customers and clients is obviously important, you likely also have a line of credit for your business’ use that you need to think about as well. Let’s turn our focus to that card for a moment and discuss some tips and best practices to keep this company resource safe.

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E-Waste is a Massive Problem that We Can All Help Fix

Discarded electronics, including the hardware that so many businesses cycle through, are a big problem—and not one that we can ignore for a variety of reasons. Let’s explore the issues surrounding e-waste, as well as what can be done to reduce it.

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Tip of the Week: Maneuvering Around Microsoft Teams

Microsoft Teams is a video communication and collaboration platform that your organization can use to great success, but it helps to have a couple of pointers so you can make the most out of the software. Here are five ways you can maximize the value you get out of your Microsoft Teams software.

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Tip of the Week: Improve Your Collaboration by Doing these Three Things

Businesses are rarely successful with just one person doing all the work; rather, businesses are largely successful when a group of people are working together toward the same goal. To promote this type of collaboration within your organization, we suggest you keep the following tips in mind.

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Refreshing Your Business’ Digital Signage Helps Refresh Your Business

Digital signage platforms are on the rise, and they are giving businesses more opportunities to help their office visitors feel more connected and comfortable. You might be surprised by how affordable and accessible digital signage solutions can be, hence why they are growing in popularity with businesses.

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Using Your Voice to Type in Microsoft Word

Typing on your keyboard is something that you do every day, but sometimes you just don’t want to do it. You can give your hands a break and use Microsoft Word’s dictation feature; this lets you use your voice to write in the software. Let’s go over how you might use the feature on a desktop, web browser, or mobile device.

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How to Optimize Your Google Business Profile: Part 2

When it comes to Google Business Profiles and Google’s algorithm your business’ visibility may depend on how good your business’ profile is. We further explain how to optimize your profile to not only comply with the practices demanded by the almighty Google Search algorithm but also provide searchers with the exact information they need. 

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Four Problems that Can Undermine an IT Project

It might be an understatement to suggest that things don’t always go smoothly in business. The truth is that when one problem is solved, another is often created. This is why we lean on our technology. These “solutions” are intended to fix many of the speedbumps, but that doesn’t mean that choosing, deploying, and supporting these systems don’t come with some problems as well. Today, we look at three reasons an IT project could fail. 

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When is It Time to Automate Some of My Business Processes?

Automation has been a business buzzword for some time now, and was a key facet for many businesses remaining open through the COVID-19 pandemic. Now, it seems like there’s no reason for it not to remain in use from this point on. Let’s examine a few ways that automation can and likely will be used moving forward.

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Department of Justice Updates Website Accessibility Guidelines: What You Should Know

It’s important to make your website as accessible as possible to your audience. Obviously, you want to accommodate all the different customers and visitors you might have, and if you provide a poor experience for a person, they might not stick around and become a customer. This is nothing new, and over the years there have been discussions about ADA compliance and accessibility for websites. This blog is going to demystify this topic.

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Tip of the Week: How to Download Google Workspace Files

Google Workspace is a great tool that allows you to get a lot done, but sometimes you might find yourself in a position where you need to download the files and take them with you or send them to someone. In these cases, you might not want to share the link. Instead, you can simply download them as whatever file format you might need!

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Tip of the Week: 3 Things You Can Do to Keep Your Business’ IT More Secure

With many businesses’ increased reliance on their information systems and other IT, they need to do everything they can to keep those systems up and running and secure. This not only includes rolling out security systems that support that goal, it also demands they take the action necessary to keep these systems secure. Let’s look at four things you need to do to keep your business’ IT as secure as possible. 

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Can Your Computer Support Consultant Answer These 3 Questions Correctly?

There is a massive difference between being able to fix a broken computer and managing the IT for an entire business. It’s critical that the person/people/company managing your IT understands the reason you have IT in the first place.

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What’s Going on With the Microprocessor Shortages?

There is a microprocessor shortage influencing all kinds of businesses around the globe, and it’s only going to get worse following the Russian invasion of Ukraine. Ukraine produces somewhere between 45 and 54 percent of the world’s semiconductor-grade neon, something which is absolutely crucial to the creation of microchips. The invasion has put a halt to neon-refinement companies Ingas and Cryoin, and as you can imagine, this puts a massive strain on an already struggling supply chain.

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What Most Often Leads to a Data Breach?

Data breaches—any event where a business’ confidential data is viewed, copied, or stolen by an unauthorized person or party—are a serious problem. Unfortunately, they are also a serious problem that can be caused by no shortage of situations. Let’s review some of the causes of business data breaches so you’ll know what to keep an eye out for.

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VoIP Offers Too Many Benefits to Ignore

The telephone has been a part of business processes since it was invented, with businesses quickly taking advantage of the new features that telephony has introduced as it has improved over the years. VoIP—Voice over Internet Protocol—is the latest improvement, and as such, offers businesses a lot of great benefits to embrace.

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Three Ways to Help Your IT Budget Go Further

Running a business can be stressful, and if you can’t find time to juggle the countless variables that are at play every day of the week, you’ll quickly find yourself falling behind what needs to be done. Technology is one such area where falling behind is easy, especially when it comes to purchasing and implementing new tools. Unfortunately, your IT budget is not limitless, so how can you make the most of it? Let’s take a look.

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Smart Businesses Encourage Their Staff to Get Computer Support

This one is for all of the business owners, C-level executives, directors, and office managers throughout Otsego, Delaware, and Chenango county. I think your intentions are pure, but you might be doing something at work each and every day that is the equivalent of shooting yourself in the foot.

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What You Need to Know to Get Through a Data Disaster

A disaster recovery plan is a strategy that allows a business to return to normal after a disruption of some type. Some data disasters are brought on by outside attacks, some are the result of a natural disaster or environmental issue, and some are simply a return to normal after an internal problem interferes with business operations. Today, we’ll take a look at a few things you need to know about disaster recovery to help you mitigate the negative effects of a data disaster. 

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With a Managed Service Provider, Every Day is Backup Day

Tomorrow, March 31st, is the official World Backup Day, a day intended to remind us all of the importance of taking backups for the sake of data continuity. While this kind of day can be a valuable reminder of a critical best practice, we contend that your awareness of your backup (and the associated maintenance of it) should not be limited to a single day.

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The False Dichotomy of Smart Technologies

For years, we’ve heard about how machines are coming for our jobs. We may even know some people who have been replaced by machines of some sort. This has given workers an overarching fear that once the machines are smart and capable enough to do what they do, that they will be out on their cans with few real options. This is mostly a fallacy. Today, we will explore the notion that machines are out for our jobs and how they may actually work to make our jobs better. 

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Have Passwords Finally Outlived their Usefulness?

Passwords have been a primary data security measure since 1960, when MIT researcher Fernando Corbató suggested the practice—although even he is reportedly slow to take full credit. Why? Well, if you ask Corbató (and his contemporaries, who were the first to implement passwords as we’d recognize them today), the security concerns were limited.

So, have we reached the point where it would be best to replace passwords as the default authentication measure?

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As a Boss, Can I Monitor My Employees Through Their Webcams?

One of the great obstacles many businesses have to remote work is the fact that, well, the team will be remote—not in the office, safely under supervision. This has led many to consider using the webcams installed in their employees’ devices to keep tabs on them. Let’s explore the idea of monitoring your team, and why it probably isn’t a good one.

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Companies Seeing a Lot of Turnover in Their IT Teams

We all know the importance of IT maintenance and management when it comes to effectively running a business, but it’s really hard to ensure that your technology is being properly maintained when your staff have one foot out the door. A new survey from Gartner suggests that IT employees are more likely to leave your business than other non-IT employees, and this puts a heavier burden on you to make sure technology is properly taken care of.

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Computer Parts and Hardware are Getting Harder to Get!

Prices are going up and it’s taking longer to get the hardware you might need for your business. Here are some things that might help. Prices are going up and it’s taking longer to get the hardware you might need for your business. Here are some things that might help.

The latest obstacle for small businesses isn’t exactly new, it’s been a growing issue since the start of the pandemic, but it’s definitely catching up to local businesses in a big way now; the global chip shortage.

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What is a Security Operations Center?

With cybersecurity a priority for every business that depends on their IT, there are a lot of different strategies being utilized out there to keep threats off of networks and data safe. One of the most advanced strategies being used today is enlisting a service that runs a Security Operations Center (SOC). Today, we’ll investigate what a SOC is and how it works to keep threats at bay. 

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How Do Hybrid Work Strategies Help Your Business?

The COVID-19 pandemic has shown us that not all companies have considered how to be flexible in their operations, but it has also given them opportunities to adjust accordingly. With these new flexibilities in place, what does the future of your office look like? Would you ever consider a hybrid approach to the workplace?

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Don’t Miss World Backup Day (But Don’t Wait For It, Either)

World Backup Day is March 31st, each and every year. However, while there is value to having a dedicated holiday to raise awareness of the need for backup, it should not be the only time it is considered. Let’s go over the importance of proper backup practices, just in time for the holiday, so that you can establish the backup that your business needs if it's not already in place.

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How to Fight Back Against Cloud-Based Cybercrime

The cloud is far and away one of the most beneficial technologies that a modern business has at its disposal. Unfortunately, the same can be said for modern cybercriminals. The cloud has given cybercriminals new opportunities that are important to acknowledge—as well, of course, to protect your business against.

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Why Should You Bother with Data Backup?

A good business owner envisions the future and what it could bring about. You may have already devoted a considerable amount of time to the good things that could happen, but how often do you picture the bad? If you don’t imagine the worst-case scenario, you could be putting your business’ life on the line. Are you prepared to deal with a data loss incident?

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It’s Global Recycling Day… Do You Know Your Business’ Carbon Footprint?

Today is Global Recycling Day and is intended to remind us of all the materials that can be reused in everyday life, in part as a way to decrease our individual carbon footprint. However, it's valuable to know how much your business contributes in terms of its carbon footprint… and, once you know that figure, how you can reduce it.

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The As-a-Service Government is Improving Public Services

When you think of the government, you don’t immediately think of an organization that is at the forefront of innovation. Sure, they have all that money at their disposal, but most of it goes here and there to try to help the people of a constituency; and, frankly it isn’t terribly efficient. What may surprise you is that governments are embracing cloud services and it tends to benefit everyone. Let’s see how governments are taking advantage of cloud computing.

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Tip of the Week: Why Your Team is Resistant to IT (or Any) Change

Change, whether you’re referring to that of your technology or any other business process, is often a point of contention between management and the rest of the business. Let’s explore this resistance to change that so many feel, and how you can help them overcome it

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Remote Work Is More Normal Now that It Has Ever Been

Remote work is more common than ever before, but it wasn’t always this way. It’s still a relatively new method of operations, and while there are quite a few benefits for both employees and employers, there are other impacts related to remote work that can have far-reaching consequences.

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Tighten Up Your Network Security with Superior Access Control

How often do you find yourself stressing out about who has access to which data or internal resources on your company network? What about who has access to open the front door of your office or who has access to important physical resources within your building? Ensuring the security of your business’ assets is critical, and access control tools can help your company ensure that only authorized individuals have access to specific parts of your organization’s infrastructure, be it physical or digital.

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While Fun, Those Social Media Quizzes Can be Dangerous

We’ve all seen our friends and family sharing quizzes on their social media profiles, prompting people to find out what their celebrity stage name or what Hogwarts house you would be in, or to share what their first concert experience was. These fun, lighthearted quizzes are a great way to get to know a little more about the people we’re connected with… and that’s the biggest problem.

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What are My Options for Connecting a Second Monitor?

Laptops are pretty great, I think we can all agree, simply due to their portability. Having said that, the one-screen situation that laptops bring with them can certainly get in the way of productivity—particularly for those who are used to using more than one. Let’s discuss why an additional display is so helpful, and what your options may be for hooking one up to your laptop.

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Consider These 4 Ideas for Improved Video Meetings

Today, remote workers are constantly asked to endure meetings over their organization’s chosen video conferencing applications and while it may not be an ideal situation to enhance the collaborative flow of your team, there are certain variables that you can control to get the most out of your company’s virtual meetings. Let’s take a look at a few:

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How to Optimize Your Google Business Profile: Part 1

When it comes to your business’ visibility online, your search engine optimization (SEO) strategy plays an absolutely critical role. While SEO is influenced by a lot of different factors, we wanted to focus on one way you can boost it: your Google Business profile.

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Broken Computer? Do These Things Before Taking It to the Shop

Try as we might, we can’t prevent all computer issues from occurring—for instance, there’s not much that we can do if a stick of RAM dies, at least, not remotely. However, if you’re stuck with a broken computer and need to bring it in for repair work, there are a few things we recommend you do.

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Take a Long Look at Your Cybersecurity

Gauging the effectiveness of your cybersecurity can be a bit of a daunting task, especially when asking if it could make a major difference in protecting your organization’s network infrastructure. If you want to track and measure your business’ cybersecurity preparedness, here are four steps to help you perform an evaluation.

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Reviewing Smartphones - The Foldables

With so many great smartphones on the market, there are bound to be a couple that stand out for being innovative and interesting in their designs. These devices—many of which fall into the foldable category—are pretty neat and worth looking into. Here are some of the better options on the market today.

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How to Get Cybersecurity Through to Your Staff

Getting your staff to care about your organizational network and data security may be more difficult than you might think, but it’s not a lost cause. Today, keeping your business’ organizational security strong relies heavily on your staff’s willingness to follow the right practices, so today we thought we’d give you seven tips to get your people to care about security

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The Business of the Future, Today

A lot of people like to venture predictions about what the future will bring for business, and many of those predictions are based on anecdotes and hopes. When it comes to information system management and the future of IT for business, there are a lot of claims made by companies looking to take advantage of the reliance on IT and present business owners’ and decision makers’ options on how to leverage this technology for their own good. Today, we thought we would take a look at three emerging technologies that we will all come to use in the future and whether they are right for your business now.

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Businesses Should Opt for Zero-Trust Policies when it Comes to IT

In the business world, it can be difficult to know who to trust in regard to cybersecurity. In many cases, businesses are simply opting to not trust any device, friend or foe, when it comes to their data security. This type of zero-trust model is slowly becoming the norm, and it’s one that your organization might consider moving forward.

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How Do Hardware Shortages Affect Business Decisions

How often over the past year or two have you gone to replace a device on your infrastructure, only to find that the price has increased or the device simply isn’t available? This is an issue with the current hardware shortage, particularly for business electronics. Since businesses depend on technology, it becomes critical that you understand how this shortage impacts your day-to-day operations.

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Change Your Organization’s Strategies and Technology to Improve Employee Productivity

Collaboration is not just nice, it is the only way many businesses can afford to keep the lights on. Understanding that truth makes it important to find the right strategies and technologies to support your staff’s collaborative endeavors. Today, we take a look at a few options to help improve your business’ collaboration. 

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Automation Any Business Can Fit In Their Business Plan

In modern businesses, automation can be implemented in a lot of ways, but for small businesses, it may be more difficult to find ways to incorporate time-saving automation. In this week’s blog we’ve decided to point out a few ways even the smallest business can use automation to their advantage and give their employees the freedom to focus on revenue creating processes. 

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Reviewing Smartphones - Value Devices

“Value” smartphones don’t always have to be “bad” smartphones! To help you get the most out of your investment, we’ve put together a list of the best and brightest value smartphones on the market today. You might be surprised by how much value these manufacturers can pack into such devices!

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Ransomware Isn’t the Only Malware You Need to Know

Network security could mean any number of things, but more often than not, people are using the term as a blanket statement against the dreaded idea of malware and its many forms. Today, we are discussing how vast the world of malware can be and how often you might find yourself misunderstanding what it exactly is. Knowing all this can help you identify if you have become a malware victim or not.

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Behind Employee Cybersecurity Efforts or Lack Thereof

Cyberattacks can cost businesses a lot of money. They’re also more prevalent today than ever before. It seems you can’t go a couple of news cycles without hearing about some organization that has been hacked or scammed and it’s resulted in the sensitive data the organization holds being sold online, vast operational downtime, or worse. For this reason, many organizations have deliberately built up their cybersecurity infrastructure, enhanced their policies, and invested in training to ensure that they aren’t the next victim. Unfortunately, this attention doesn’t always work. 

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Get More Efficient with Technology and Shifts in Strategy

Collaboration is important for many businesses and it is something that takes some time to master. In fact, a lot of businesses that do pretty well struggle when it comes to getting their project teams and operational staff to work together. Today, we thought we would take a look at technologies and strategies that will not only help collaboration, but can promise rises in productivity as well. 

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Microsoft Implementing Price Hike to Services

Microsoft has planned an increase in the price of its software offerings Microsoft 365 and Office 365, and make no mistake, it will impact your business in some way whether you are ready or not. We are writing this blog to share information that you might find important about this price increase so you can plan to get the most out of your software moving forward.

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When It Comes to Internet Security Awareness, It’s Best to Start Early

Hopefully, you’re aware of how important cybersecurity is today—if not, make sure you come back to our blog often for more information on that. The Internet, for all its benefits, can easily be the source of serious threats. With today’s youth growing more connected, these threats can easily target them… making it all the more important to start teaching cybersecurity awareness and best practices early. 

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Reviewing Smartphones - The Flagships

When purchasing your next smartphone, you might want to consider the latest flagship devices. Today, we want to discuss what the latest and greatest smartphones can offer for your business.

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AI Impacting the Healthcare Industry in Interesting Ways

Healthcare is one industry that consistently operates under an immense amount of pressure, and as such, professionals in the industry are always trying to find new and innovative ways to make things more manageable. The latest technology to aid in this trend is artificial intelligence, or AI, and it has proven to be a considerable asset for the industry. Here are some ways that AI has changed the way healthcare manages particularly stressful situations for the better.

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IT Procurement Has Hit a Snag Thanks to Supply Chain Issues

If you have tried to procure hardware or products over the past couple years, chances are you have noticed that it is harder to find them than usual. This is particularly the case for any companies that have dealings with computing hardware, as the price has been hiked considerably on even the most basic of components. What has triggered this dramatic change in the technology supply chain, and what can be done about it?

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Explaining VoIP and Its Immense Benefits

Communication solutions are especially important in today’s world of remote and hybrid work, and we are here to tell you that the traditional telephone solution you’ve known and loved for all these years is simply not viable in today’s business environment. Thankfully, a viable replacement is widely available, and it’s all thanks to Voice over IP technology.

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Managed Services – The Ultimate SMB Budget Hack

It’s not often that something profoundly changes the landscape of business technology management as much as managed services has. When implemented correctly, managed IT services can completely replace the traditional methods of technology management within a company, and it all starts with changing not just your budgeting practices but also your maintenance practices.

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Building a Secure Environment for Collaboration

More workplaces than ever before are utilizing the power of remote technology, but this also creates problems with security that must be addressed. How can you ensure that your organization isn’t putting itself at risk as a result of this general displacement of your workforce? Let’s discuss some action items you might choose to implement for your business.

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How to Get Get More Done and Feel Better About It

Maintaining a standard of consistent productivity can be difficult. This is doubly true if there is constant distraction. For many workers, handling these distractions is work in itself. When trying to maximize productivity it is important to undertake actions that support that goal, and when there are a lot of consistent distractions, it is useful to have a baseline of knowledge on how to do just that. Let’s take a look at five solid tips to help you maintain productivity.

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Artificial Intelligence Can Bring Healthcare Some Welcome Advances

Healthcare is an industry that—quite understandably—operates under very high pressure for a significant share of the time. As a result, it is only natural to conclude that a technology that could potentially make the lives of healthcare providers and administrators easier in numerous ways shows some promise. That technology is artificial intelligence.

Let’s go over a few of the many ways that AI has been proposed (if not implemented already) as a solution to some of healthcare’s more challenging stresses.

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Explaining the Pen Test and Its Benefits

Penetration testing is a topic that you might often hear and read about on the Internet, but you might not know exactly what it is without having it explained to you by a professional. Today, we want to clear up any misconceptions or ideas you might have about penetration testing and how it relates to your business’ network security, compliance, and regulatory requirements.

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