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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Frame Your Marketing Around Major Holidays

Whenever a major holiday is coming up, you’re likely confronted with multiple reminders of it in your daily lives. You may see commercials on TV, receive emails from companies, get flyers in the mail. You’ll see specialized packaging for brands you buy every day that reflects the upcoming holiday. It makes sense why companies are doing this - holidays celebrated by the general population give a business an excuse to get in contact with the consumer. And, this often leads to an uptick in sales.

You can do the same for your small business. The key to succeeding with holiday marketing is framing your marketing correctly in terms of your language and the imagery you use.

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Tip of the Week: Extremely Useful Word Tips

Microsoft Word is one of those computer applications that has so many tricks hidden in it that you constantly have opportunities to show off how much you’ve learned. These skills could make or break your job performance under the right conditions, and if you know how to use them efficiently, they can help you save your job if it’s in peril.

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Tip of the Week: Keep Your IT Optimized

IT management is critical to the success of your business, but it’s easier said than done. There are countless moving parts that all go into keeping your business’ IT organized. Here are three ways you can make sure IT doesn’t hold your business back from its full potential.

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Getting to Know Technology: Breadcrumbs

In the fairy tale of Hansel and Gretel, the titular characters decided to leave a trail of breadcrumbs behind them, so they could find their way back home. While this strategy didn’t work out very well for the siblings, the same concept is used in computing today. We even refer to it as breadcrumb navigation in honor of the German fairy tale.

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Tip of the Week: Evernote as a Productivity Tool

Smartphones are handy little devices for a lot of different reasons, not the least of which their availability when a note needs to be taken and the apps that are available for just that purpose. One of these apps, Evernote, stands a step above the rest, especially for use in a business setting. For our tip this week, we’ll go over some of the features that Evernote offers that can help out your business.

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Your Emails Won’t Be Secure Without these Safeguards

Are your employees putting your organization’s security at risk due to poor email practices? This is a question that all business owners need to consider--especially if you deal in sensitive information. We recommend that all businesses utilize a two-pronged approach to email security, including both technology measures to secure communications on the technical side and training to secure on the human side.

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Tip of the Week: How to Speed Up a Windows PC

The personal computer is a remarkable tool, allowing us to accomplish levels of productivity and efficiency at speeds that were once only dreamed of… at least, that’s how it feels at first. However, it doesn’t take very long for a computer to seem like it drags on and on before performing the task requested of it. Why is that, and how can this be resolved?

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Tip of the Week: Getting Back to Email Security Basics

Email is a particular favorite attack vector of many who would do wrong by your business, as it is easily one of the most used communications in most businesses today. Do your employees know how large of a responsibility they have to your business’ security just by using email? In order to prevent unfortunate security blunders, you need to make sure you and your employees know a few best practices when it comes to handling email securely.

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Tip of the Week: Assigning Default Apps in Windows 10

Have you ever tried to open up a document and have your computer default to a program that you didn’t intend, or quite frankly, never use? This can often happen for common file types like PDFs. Thankfully, Windows 10 makes it easy to change the default applications for your organization’s file types. We’ll walk you through how it’s done.

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Tip of the Week: 5 Ways to Make Using Word Better

Microsoft Office is possibly the most well-known suite of software solutions out there, with Microsoft Word probably being the first of the suite’s included programs to come to mind. We’d also wager that most people don’t know all of Word’s capabilities. This week, we’re taking a closer look at some of Word’s handiest, but relatively unknown, features.

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What Makes Managed Services Worth It?

Most modern businesses depend on technology in at least some capacity, whether it’s for productivity, efficiency, or even security purposes. Without access to important data and applications, your business is a shell of its former glory. This is why it’s so important for businesses like yours to implement managed IT services. It certainly beats having untrained employees maintain your crucial computing systems!

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CPT: When Faced With a Choice, We Have Twix Up Our Sleeve! [Video]

With all of the debate going on as to whether the left or right TWIX is superior in the media today, we decided to settle this for ourselves. The conclusion is that the Twix Cookie dessert recipe we had today is in fact the top Twix! Don’t get us wrong, the real-deal candybar is great... BUT when you don’t have to choose a side, start a debate, lose friends AND you get the entire gooey cookie to yourself; is there really a comparison?

Find out for yourself with the recipe below and let us know what part of the cookie was your favorite!

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Tech Term: Encryption Key

It is no secret that security is an absolutely crucial part of computing in the modern era. Data can very fairly be called the most valuable currency today, which means it needs to be protected. One way to do this is through the use of encryption keys. In this Tech Term, we’ll go over how these keys can protect your data, and how they do so.

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Claim and Manage Your Business Online with Google My Business

You’ve probably noticed that when you search for a particular business using words like or similar to “near me,” Google will display three business options at the top of your search results, and then will load additional businesses once you click “More places.” Remember - people in your area that are looking for a business like yours will probably be doing exactly that. How can you make sure you are in those top three results?

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Facebook Makes Two-Factor Authentication Easier

If you use Facebook, you likely have a lot of personal information stored there. If you use it for your business, then your professional reputation also partially relies on what you put into the social network. If you aren’t protecting your Facebook account, you could be at risk for identity theft or worse. That’s why using two-factor authentication on your social media accounts is becoming more important than ever.

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Getting to Know Technology: Plug-In

The Internet is an amazing tool in and of itself, but like many tools, it can sometimes work better if other tools are used alongside it. These additional tools are called plug-ins. Here, we’ll discuss what a plug-in is, and how they all help us use the Internet a little better.

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Tip of the Week: How to Better Manage Your Invoices

It doesn’t matter how good of a service your business provides or how incredible your customer service standards are if your business is lousy at ensuring that payments are received and processed properly. Invoices are an invaluable tool to help ensure your payments due are coming in efficiently. For this week’s tip, we’re examining how to leverage them better.

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Tip of the Week: Using Microsoft Word to Edit a PDF Document

In case you’re looking for a nice alternative PDF file-editing software, the most recent version of Microsoft Word can do so. Since the investment for Adobe Acrobat isn’t for everyone, you can instead turn to the tried-and-true all-purpose word processing software to edit your PDF files.

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5 Ways to Make IT Security Top of Mind

The most significant resource any business has is their team. Yes, unfortunately, many companies view their staff as disposable cogs, to be worn down and tossed once every ounce of passion for their job has been drained away. Some of these businesses even manage to turn a profit.

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Tip of the Week: PowerPointing You In the Right Direction

When you need to put together a presentation, chances are that the solution you use is a little thing called Microsoft PowerPoint from the Office suite. It’s a great, user-friendly solution for most purposes, but are you taking advantage of it to the best of your ability? Here are some of the best ways that you can cut out unnecessary steps in PowerPoint.

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Are You Ready for the GDPR? [FREE DOWNLOAD]

GDPR was introduced by the European Union, but it applies to businesses all over the world, especially if you could potentially collect personal data from a person residing within the EU. We feel, as a business, it’s important to safeguard personal data of your prospects and customers, and think the GDPR is a big step in the right direction to provide transparency and understanding to your users.

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Tip of the Week: Canned Responses can Streamline Communications

Email is a crucial part of normal business operations, but while email can provide a great medium for communication, sometimes you don’t have time to respond to every single message in a sincere and meaningful way. This is where Gmail’s canned responses come in. For this week’s tip, we’ll go over how you can set up your very own canned responses so that you can cut down on wasted time during your repetitive email communications.

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Tip of the Week: How to Adjust Your Router to Improve Your Connections

Wi-Fi has been one of the single most useful innovations for the modern office. Connecting to your Internet without having to be physically connected to it via an ethernet wire has been an incredibly freeing process--one that opens up all sorts of possibilities of where (and how) you can get work done. How can you make sure that your Wi-Fi signals are as clear and reliable as possible?

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Recycling eWaste is Easier Than Ever

At Directive, we live, speak, and breathe technology and our office is filled with the latest and greatest. However, when you use the latest and greatest, something has to happen to the old and broken. Electronic Waste (eWaste) is becoming an increasing environmental problem as we dump millions of unused products into landfills. Directive, as an industry leader, doesn’t send our old tech to the dump, we recycle it... and encourage that you do too!

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How to Best Utilize a Physical Backup

How does your business handle its on-premise, physical data backups? This is a question that you don’t necessarily have to ask yourself under pressure of a looming data loss incident. Despite the cloud being the clear victor in terms of restoration and reliability, physical data backup is still an important part of the business continuity process. In the worst-case scenario, a physical backup can be helpful for getting back on track.

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Tip of the Week: Work Commands for Google Home

Does your organization leverage any of Google’s plethora of services or applications to achieve success? Google Assistant can also be a great asset for your organization as it can connect to your smart devices and speakers to create an extremely valuable tool. This week’s tip will discuss some of the best features of Google Assistant and how it can affect your professional environment.

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Tip of the Week: How to Reduce the Use of Paper in the Office

Paper can be incredibly expensive, especially with the quantity that a normal business goes through every single day. However, not only is it expensive on the monetary side, but also on the environmental side as well. By making some changes around your office, you can be more eco-friendly and budget-friendly by reducing the amount of paper waste your organization suffers from.

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How to Go About a Technology Needs Assessment

If there is one thing that you can always count on from your business’ technology, it’s that it will inevitably fail at some point in the future. Therefore, your business should have a plan to keep this from happening at all costs. It’s understandable that you would want to make sure that your needs are properly evaluated both now and in the future. To this end, a technology assessment is incredibly helpful.

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What You Need to Know About Data Recovery

Data backup is one of the most critical parts of protecting your business, but there are a lot of moving parts that need to be considered before implementing a solution. For example, did you know that data backup and disaster recovery are two different things completely? While they may both be involved in the business continuity process, the two represent equally important, yet disparate, parts.

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Reduce Your Technology Headaches Go with Managed IT

Does your business have trouble with managing and maintaining your technology? If so, you’re not alone. Many small businesses struggle with even the most basic elements of IT maintenance. Wouldn’t it be nice if you could just take this responsibility and shift it off of your employees? The best way to approach technology maintenance is to implement managed IT services.

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Spring Cleaning Your Business and Its Technology

Spring seems to be the natural time, after what are commonly dreary winter months, to revitalize and refresh your environment - why shouldn’t your business be included? Not only does it help your operations, a clean environment also has many direct benefits for your employees. Let’s review the effects of keeping your business, and its technology, in order.

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Tech Term: Virtualization

There are plenty of topics we reference frequently that may seem a little advanced or complicated at first but are actually pretty simple concepts. Take, for example, virtualization. For today’s tech term, we’ll take a clearer look at this method of computing.

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Managed IT Services Provide Good Value for SMBs

Every business needs technology support. This statement is more true today than it has ever been before. As your organization adds new technology to its infrastructure, it will naturally grow more complex and difficult to maintain. Thankfully, you don’t necessarily have to go about this alone. By working with an outsourced third party, your business can take advantage of all kinds of great solutions for a fraction of the cost.

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4 Ways a Managed Service Provider Can Help Your Business

How much does your business rely on technology to keep your organization running forward? As business technology becomes more complex, it’s becoming increasingly popular for organizations to have their own internal IT departments to manage and maintain it. Yet, small businesses don’t often have the necessary funds for such a feat. How can your company afford quality IT service? You can start by pursuing managed IT solutions from a managed service provider.

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Strong Internal Communications Can Bring Major Benefits

Internal communications are remarkably important for a business with multiple moving parts. In a world with many choices for communication, how does your company keep in touch? We’ve put together five great ways that your company can take advantage of today’s networking technology to create an infrastructure meant to help your employees stay connected to one another and promote organizational cooperation.

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MSPs Face Many of the Same Problems Your Business Faces

The average business relies on several technology solutions that make maintaining a network infrastructure more challenging. Eventually, it gets to the point where technology becomes difficult to maintain without the help of an on-site IT department. Unfortunately, small businesses often have trouble supporting their infrastructures, as they don’t have the funds to hire and maintain an internal IT department. What’s the best way for a smaller organization to keep their technology in working order?

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Managed IT Services Present Opportunities

How does your business manage its technology solutions? If you have an in-house IT department, you might think that you have a better shot at keeping your business safe from a hard drive failure, but this is only if your IT department isn’t already overwhelmed with work. You might find that implementing new solutions is tricky, which wastes time and resources on your part. What’s the small business to do?

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Do You Have a Unified Strategy to Your Business' Communications

Communication is one of the cornerstones on which your business functions, and without it, you will find that going about your daily duties is considerably more difficult. Communication is one of the many ways your organization accomplishes both major and minor tasks, so you want to pay especially close attention to how your business handles phone calls, email, and even mobile devices--both in and out of the office.

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How to Keep IT and the Rest of Your Staff on the Same Side

There are some facets to IT that are universally accepted as important, such as security. However, there are also others that create some conflicting opinions between management and IT personnel. When surveyed, business leaders and IT management held vastly different opinions as to the importance of various IT tasks. Is there a way to unify these priorities?

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Warehousing Your Organization's Data Can Bring Serious Benefits

Your data is one of the most important assets at your business’ disposal. It’s really indispensable. Not only are large amounts of it the result of successful operations, it also can help your organization better understand the intricacies of its own operations, and where you want it to go in the future. Does your business have a process for collecting, storing, and sorting vital data so that your organization can figure out where to go next?

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Managed IT Delivers Some Serious Value

How does your organization manage its IT? For some businesses, it’s not an easy choice or even a remotely affordable one. Some companies are forced to endure subpar services from break-fix IT providers that don’t necessarily have the tools available to prevent issues from happening. Others try to prevent issues from evolving into major concerns. These others are the organizations that have the right idea behind technology maintenance.

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Preventing Productivity Loss After a Natural Disaster

Considering the recent weather events in the Southern United States, it only seems prudent to address a few considerations that may not be the first to come to mind when making business arrangements for such occurrences. For instance, what are the expectations that employees are held to in the case of a weather disaster?

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Small Businesses Face Challenges in 2018

The modern small business will face several challenges in 2018. The world is changing, and with it, so is business. For many small businesses, this can either be looked on as the opportunity they’ve been waiting for, or, it can be viewed as the beginning of the end. No matter what situations you are faced with this year, understanding what problems your business faces, and how to solve them is imperative to your small business’ success.

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Getting Back to Basics with Data Backup

It’s no industry secret that one of the most important pieces of IT any business should have is a data backup solution. However, this is like saying that every business should have a plant: the type of plant, and (by extension) the type of data backup, matters. You want a data backup that is more like a peace lily or a cactus, hardy and resilient, and less like a basil plant or orchid, high-maintenance and requiring very specific conditions to prosper.

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Get Your Staff to Stop Shopping and Start Working

With the growing popularity of Cyber Monday sales and explosion of all types of eCommerce, employees are more than likely tempted to shop during work hours. There are a lot of promotions exclusively available to online shoppers that take place during a business’ hour of operations. Many companies allow occasional use of company time for personal use. However, some employees are going to take advantage of this generosity and abuse the privilege.

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Keep Work from Interfering with Your Home Life

The holidays are a time when everyone questions whether they will be able to spend their time at home with their families, or be stuck at the office trying to beat a nasty deadline. The increase in mobile technology hasn’t made getting away from work any easier, but it has made it easier to work away from the office. Since this constant How can you achieve a precious work/life balance for your workplace duties?

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The Value of Outsourced IT

IT maintenance is something of a sensitive topic for some organizations. While most understand that it needs to be done, they often don’t have the resources to make it happen, either due to a limited budget or timeframe. How does your business handle IT maintenance? If your organization is having troubles managing its annual technology budget, or if you are consistently experiencing profit-sapping downtime, consider managed IT services the answer to your problems.

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Looking for New Productivity Software? Try Software as a Service

Most businesses rely on software solutions in order to stay productive throughout the work day. Whether it’s a word processor, a spreadsheet builder, or simple data storage in the cloud, software is deeply ingrained in the modern business world. Shouldn’t your organization be taking advantage of it to its full extent? You can start by implementing Software as a Service.

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Have You Tried Google’s Cloud Printing?

Most people don’t think to try and print something out from their smartphone--particularly because it’s such a new concept. With smartphones quickly becoming just as fast as desktops from just ten years ago, it shouldn’t be such a stretch to suggest printing from them. Thanks to the cloud, you can use your Android smartphone to print something directly from the device.

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Useful Tips for Project Management

If you’ve ever managed a major IT project, you’re probably well acquainted with Murphy’s Law: “Anything that can go wrong, will go wrong.” Every project is going to have some rough patches. The key to overcoming these challenges lays not with the execution of the plan, but with the preparation. Here are four things to consider when you’re planning your next long-term IT project.

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Remote Maintenance Makes Technology Management So Much Easier

“The good old days” usually refer to times long past, where things were more simple. Businesses a few decades ago didn’t have much complex technology in their office, but nowadays organizations have multiple server units and plenty of workstations--all of which need more maintenance than ever before. What’s the best way for your organization to approach IT maintenance?

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4 Tips That Can Help Your Business Better Manage IT Projects

Have you ever tried to manage a major IT project yourself? If you have, you know that it’s a huge time sink and that there’s a lot involved with the process. We’ll discuss four of the best ways that you can save time and resources while managing your latest technology implementation project.

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Here’s How We Help You Avoid Tech Trouble

Wouldn’t it be great to have a fully-trained and certified staff of IT professionals sitting in the corner of your office, keeping your technology in line? Unfortunately, small businesses often don’t have the budget required to hire an internal IT department filled with security analysts and network technicians. Even if they do, they don’t have the workforce to handle all of the responsibilities of a full IT department. What’s the best way to handle your organization’s IT?

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Selecting the Best Software as a Service For Your Business

Small and medium-sized businesses have increasingly turned to SaaS, or Software as a Service, to access the tools and resources they need to complete their objectives. Rather than maintaining a solution in-house, SaaS is delivered as a web application or through the cloud. However, not all SaaS solutions deliver the same functionality.

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Can Your Business Succeed with Its Current Communications?

Communications are crucial for any business. Whether you own a restaurant, a junkyard, or a corporation that is looking to go public, communications are a base line item on any business’ long term plan. Communication drives sales, collaboration, and the support of your offerings. Are you leveraging the best communications technology for your needs?

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What Makes Managed IT the Best Option?

Who would you rather hire--an employee who comes in late, after your systems have encountered an issue, and takes twice as long to fix them as he said, or an employee who was ahead of the game, and managed to avoid issues before they influenced your business? This scenario is precisely the same one that you encounter when you weigh a break/fix IT provider against a managed service provider.

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How To Keep Your IT Technicians From Having A Bad Time

If you have an in-house IT specialist, they are very likely the unsung hero of the office. Working behind the scenes to ensure the solutions you rely on are functioning, their efforts also enable you to improve and drive your business forward. However, many technicians can find themselves fighting an uphill battle against overload.

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Tips on Business Continuity Planning from Financial Institutions

Few organizations take business continuity planning as serious as financial organizations do. The Federal Reserve Bank (FRB) and Securities and Exchange Commission (SEC), as well as the organizations they oversee, depend heavily on technology for their daily operations. For these establishments, a severe data loss event or significant downtime has the potential to cripple the economy, depending on the severity. As such, they require all of the institutions that they have jurisdiction over to meet certain business continuity benchmarks.

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Maintaining Your IT Is Easier With An MSP

Technology maintenance and management is one of the major pain points of all businesses, but it comes more easily to large organizations that have large budgets. Unfortunately, small organizations are often left out, placing such an important aspect of managing their business on the back burner. How, then, can you take advantage of proactive IT maintenance without breaking your budget?

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Are You Frustrated with Business Technology? Managed IT Can Help

How does your business maintain its critical technology assets? Organizations with limited budgets and workforces often resort to forsaking technology support entirely, only getting the help they need when something goes wrong. This is called break-fix IT, and it can become a major detriment to your organization in the long run if left unchecked. Thankfully, there’s a simple solution, and it doesn’t involve hiring in-house technicians or breaking your budget.

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How Software License Mismanagement Can Hurt Your Bottom Line

Whenever you install software on your computer, you agree to certain terms put in place by the developer or vendor. Even free software, such as Google Chrome and Firefox, have terms that the end-user opts into during installation. One of the most important terms business owners need to be aware of are those that pertain to software licenses; if you aren’t, someone else will be.

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Equipping Employees to Resolve Their PC Issues Has Never Been Easier

It’s a far too common scene in businesses: an employee is working on an important project when their workstation starts acting up. Flustered, they call in the IT department, but they won’t be able to make it up to them for an hour at least. So, what’s a worker to do? Just sit there and wait? With a Help Desk solution, this wouldn't be an issue.

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5 Steps to Take Before Going to a Computer Repair Shop

Fotolia 98669974 SUh oh, your PC or laptop is starting to act up again. If it’s been checked for software problems, you’re most likely dealing with an issue with the hardware. Looks like it's time for a trip to the repair shop--but before you go, you need to make a few preparations. Here are the five things you need to consider before taking your computer in for repair.

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3 Tips to Get the Most From Your Data Backup

Business owners require ubiquitous access to certain information stored on their organization’s infrastructure. Thus, there’s an immediate need to safeguard this data from any sort of impending destruction. We’ll discuss ways that you can prevent the worst when it seems like your data will fall victim to a loss incident.

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How to Get "All You Can Eat” IT Support Without Overspending

Let’s say you get a bill in the mail for technology support, but you don’t necessarily know why you got it. Pretty troubling, right? Clearly someone in your organization isn’t privy about the proper method of getting help for their technology, but if you regularly work with a break-fix IT provider, this kind of correspondence (and cost) is unavoidable. Thankfully, there’s a simple solution to make sure that something like this doesn’t happen again.

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Want the Best IT Support? You Need Exceptional Availability

When your technology breaks down, can you rely on your IT provider to be there in a moment’s notice? What if you need someone to talk you through a troubleshooting procedure? During the weekday you expect them to be available, but what if you’re burning the candle at both ends over a weekend to finish an important project? Furthermore, your office might be closed, but your IT infrastructure still needs to be attended to.

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Is Spectrum-Time Warner Cable Ripping You Off? How to Make Sure You're Getting the Internet Speed You're Paying For

Fotolia 49622659 SIn February, the New York State Office of the Attorney General filed a lawsuit against Spectrum-Time Warner Cable and its parent company, Charter Communications, alleging that the company has been systematically defrauding customers since 2012 by promising and charging for Internet speeds that it knew it couldn’t offer. This case of fraud raises an important question, “How do you know if you’re really getting the Internet speed you’re paying for?”

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Tip of the Week: Prevent Random Restarts in Windows 10 By Setting Up an Active Hours Schedule

Let’s say that you get to work in the morning and you’re ready to be productive, only to be greeted by a notification that your device automatically installed Windows 10 updates and has restarted itself? Windows 10 has achieved a reputation for such occurrences, and we’re concerned about that you could lose progress made on projects due to an unexpected restart. Thankfully, you can take measures to keep this from happening.

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3 Benefits to Managed IT that Are Too Good to Ignore

You’re in the middle of a project when your computer starts acting up. You smack it around a little bit to see if that has any effect, but it only makes the problem worse. Suddenly, there’s a blue screen and you have no clue what to do. What happened to your data? What will happen to your project? What will you do about the workstation replacement? Read on to find out.

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4 Symptoms of Hard Drive Failure and What You Can Do to Fix It

If your PC isn't performing as well as it used to, then it's in your best interest to troubleshoot the issues and find out why. If ignored, these issues will quickly develop into major problems that cause downtime. In a worst-case scenario, you'll experience a hard drive failure and lose valuable data.

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Tip of the Week: How to Download Your Favorite Windows 10 Lock Screen Images

What happens when you lock your Windows 10 PC? Unless you’ve changed your lock screen settings, you’re greeted with a dynamic background image that changes every day or so. Sometimes, Windows will show you an image that’s so good that you’ll want to download it so you can look at it more. But how does one go about this? For this week’s tip, we’ll show you how!

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Tip of the Week: 3 Reasons Why Outsourced IT Makes Sense for SMBs

Fact: There’s a shortage in the IT skills market. Yet, businesses now have more opportunity than ever to make up for this shortage. A simple solution is to outsource your IT services to a managed service provider. You might find that it’s a great way to save time and revenue on a department that’s becoming increasingly difficult to hire for. Here are three reasons why outsourced IT services can resolve the shortage of IT talent.

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Tip of the Week: How to Navigate Windows 10 and Find the App You Need

Your workstation is equipped with all of your necessary software solutions, but sometimes it can be challenging to find a specific app. If you want to see a list of all applications on your device, Windows 10 makes it easy. The key to doing so lies in the Start menu.

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How to Choose the Right Hosting Provider for Your Data Needs

By now, you've heard about the many advantages of hosting your data and applications in the cloud. To take advantage of these money-saving benefits, you'll want to select the right cloud provider to host and manage your data. Otherwise, you may end up with poor support and disappointing service.

To help you pick the right hosting provider, you first need to familiarize yourself with your options. Here's a walkthrough of what you need to look for.

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What’s Driving the $3.49 Trillion Global IT Industry?

It’s no secret that one of the best ways to improve your business’s operations is by investing in quality technology solutions. However, as is the case with any type of organizational spending, IT expenditures are subject to change. After a brief hiatus, Gartner predicts that next year will be another big year in which organizations invest heavily in new technology and IT systems.

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You Can’t Afford to Overlook These 3 Benefits of Server Hosting

Every business from any industry probably has servers that hold important and sensitive data. However, not all organizations have the assets and skills necessary to manage and maintain these complex pieces of hardware. In particular, small businesses struggle with this aspect of running an in-house server, but there’s another option--an outsourced server hosting service from a third-party provider.

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Tip of the Week: Prevent Phone Calls From Interrupting Your Meetings With Volume Scheduler App

Cell phones: as much as they’re needed for business purposes, there are definitely times that they shouldn’t ring and interrupt what is going on around you. However, turning a phone’s volume up or down isn’t always the first thing on a user’s mind. Fortunately for Android users, it no longer has to be.

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Tip of the Week: 3 Simple Tricks to Resolve a Troublesome Wi-Fi Connection

The dreaded Wi-Fi dead zone: it’s a place where all wireless signal drops or becomes unstable, even though you could move three inches in either direction and you’ll have no problem. In this case, there’s usually something interfering with the signal, be it a wall or another device. We’ll walk you through some of the basic troubleshooting tips that you can use to resolve your connection troubles.

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Tip of the Week: These Windows 10 Shortcuts are Worth Committing to Memory

A mouse is practically necessary when using a computer, be it for working with documents or for browsing the Internet. However, that shouldn’t stop you from using key command shortcuts to cut down on the number of clicks you need to make. With Windows 10, there are plenty of shortcuts that can be used to accomplish more throughout the workday.

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3 Ways to Give Your IT Department the Boost They Need

If you have an internal IT department, chances are that they’re functioning in a similar manner to a help desk team. They provide technology support for your less-adept employees, or those who encounter errors that they’re unable to resolve. Chances are that your IT department could use a hand every now and then, so here are a few ways you can lighten their help desk workload to free up time for more efficient purposes.

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How Unused Applications May Be Hurting Your Budget

When a business finds new software solutions that can effectively replace their older, less efficient systems, applications can often go unused for extended periods of time. However, these unnecessary apps can waste time and money for your business, which can add up quickly. In fact, as much as 38 percent of enterprise applications are wasting away on organizations’ networks.

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Let’s Clear Up Some Major Misconceptions About Data Backup

Data backup is a critical component of a business continuity plan, but there are many businesses that fail to understand why data backup is important, as well as what it entails. We want to clear up some facts about how data backup is important, and why you need it for your business. Only with a thorough understanding of how your data backup saves your infrastructure can you effectively use it for business continuity.

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Tip of the Week: A Step-By-Step Guide to Customize Your Windows 10 Notifications

Windows 10’s updates have provided users with entirely new ways to receive notifications, including the ability to sync their notifications via Android’s Cortana app. However, you’ll be happy to hear that you can control how these notifications appear. We’ll walk you through some basic steps on how to customize your Windows 10 notifications.

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Tip of the Week: ClipDiary is Like an Undo Button for Your PC’s Clipboard

Woops! Have you ever made the mistake of accidentally copying over content on your PC’s clipboard that you were planning on using? How do you go back and retrieve the old, copied-over content? Unless you already have a third-party tool installed, you’re probably out of luck.

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Tip of the Week: Get More Battery Life Out of Your Android Device With Doze Feature

The more you use your device, the more often you begrudgingly reach for your charger for its afternoon plug-in session. If you’re like any normal mobile device user, this might be an everyday occurrence, but the average business owner might be limited by the scope of their mobile battery’s lifespan. Enter: Android Doze, a feature that could improve your battery life.

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Tip of the Week: How to Search Within the Content of the Webpage You are On

Not all Internet search tools are created equal. For example, sometimes you may use a website’s search feature, only to discover that it doesn’t provide the quality of results you’re used to getting from a major search engine like Google Search. When finding yourself in such a predicament, you’ve got a few options to help narrow down your search.

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Tip of the Week: Download All of Your Google Account’s Content in One Fell Swoop

An active Google user will inevitably accumulate a stockpile of photos and videos via their account’s Google Photos app. For this week’s tip, we’ll show you how to download all of this media to a local device.

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Tip of the Week: 5 Best Practices for Traveling With Technology

Do you find yourself traveling for your business? Be it for a conference, a series of meetings that require your attendance, or some other reason, you may very likely need to spend some time on the road; time that could be spent on tasks your business needs to function. Despite the lack of a traditional workspace, this time spent traveling doesn’t necessarily need to be time wasted. Thanks to the technology of today, you have the ability to remain productive while mobile.

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Tip of the Week: How to Use Your Chromebook Without the Internet

A Chromebook is an inexpensive alternative to laptops that allows users to gain the benefits of mobile computing, without the need for a hefty price tag. The problem that most users have with the Chromebook is that offline use is somewhat limited, due to the nature of the Chrome OS that it uses. Here are some tips to help you get the most out of a limited functionality device like the Chromebook.

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Tip of the Week: Protect Your Gmail Account By Enabling Two-Factor Authentication

When you’re trying to keep your accounts secured, one of the best strategies is to employ a two-factor authentication strategy wherever possible. You’ve probably utilized it before, without even realizing it.

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Tip of the Week: How to Find Out and Track Your Net Worth

When money is tight and you start feeling down about your financial situation, it’s important to keep the big picture in mind. This can be done by reviewing your net worth. Plus, if you go so far as to track your net worth, then you’ll constantly have this big picture before you. This will help you to worry less and allow you to better focus on your goals.

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Tip of the Week: Forgot Your Wi-Fi Password? Here’s How to Find It

You might know your Wi-Fi password, but can you tell your new staff members, guests, and clients, what it is off the top of your head? If you don’t write your password down, or store it somewhere that’s easily accessible, it can be difficult to remember; especially if it’s long and complex like it should be. Thankfully, if you already have a computer connected to the network, you can easily find out what your Wi-Fi password is.

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Tip of the Week: Separate Your Facebook Timeline From What You Share on Your News Feed

Have you ever encountered something that you thought was interesting on social media, and you wanted to share it with your friends? Before, sharing a link or a story would also slap a status update on your Facebook profile, for all of the world to see. Now, however, Facebook offers an alternative, in the form of sharing a post on the News Feed without also posting it to your timeline.

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Tip of the Week: 4 Steps to Quickly Troubleshoot Your Internet Connection

There’s a special kind of frustration that accompanies a dropped Internet connection. In such dire times, try these four troubleshooting tips before hitting the panic button.

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Tip of the Week: How to Download Everything You’ve Posted to Facebook

If you’ve had your Facebook profile since the dawn of the social media age, chances are that it’s accumulated an immense amount of personal information. While you might have felt weird handing over all of this data to Facebook, the company has made it surprisingly easy to take it back; well, as much as you can, at least.

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Tip of the Week: 4 Steps to Troubleshoot a Weak Wi-Fi Signal

Your wireless router is critical to your business’s online infrastructure and provides your team with precious wireless Internet connections throughout the office. You need to ensure that the signal can reach your entire office. Here are some tips to help you figure out where to put your router, and to ensure that its signal is as strong as possible throughout your office.

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How to recover your laptop from a nasty spill!

Since the invention of laptops, “the workplace” has become a phrase that may describe many more places than the office your business is established in, as mobile computers encourage taking your productivity with you by their very nature. However, this “productivity anywhere” feature does not come without its dangers to the poor laptop.

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Tip of the Week: “Tap to Text” Translates 130 Languages on Your Android Device

If you use an Android mobile device, you know that it’s a great asset that’s always releasing new functionality with Google applications. One of the latest changes in functionality comes in the form of Google Translate and its Tap to Translate feature. Android users now have a convenient way to translate text, and it only takes a button-tap to do so.

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Tip of the Week: Convert a Picture to a PDF and Upload it to Google Drive for Android

Google Drive, available for both iOS and Android, is continuously being updated with new features and functionality. One of the most interesting features is the ability to take a picture of a document, and store the file in Drive as a PDF. Plus, if the file has text, it will be compatible with Drive’s search function.

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Tip of the Week: Tweak These 5 Mobile Apps to Consume Less Data

Chances are that if you’re using a smartphone, you’ll have your WiFi turned on as often as you possibly can. This helps to keep data hogs (applications that use a ton of your monthly allotted mobile data) at bay. However, not everyone has the convenience of an Internet connection at all times, particularly while you’re out of the office. Here’s how you can limit the damage done by your favorite smartphone apps.

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