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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What You Need to Know About Technology Upgrades

Even if we’d like it to last forever, business technology can’t possibly do so for a number of reasons. Due to the fact that businesses and their technology are constantly upgrading and changing, it’s almost a certainty that you’ll have to upgrade your technology at some point, whether it reaches its end-of-life event or just simply becomes obsolete for your organization. In fact, failing to update your infrastructure from time to time can have serious negative side-effects for your business.

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Monitoring is Essential to IT Success

More small businesses today depend on their IT. If that technology isn’t working as intended, it can really stymie an organization’s ability to be effective. Our strategy of managed IT support and services can do quite a bit towards keeping a business running efficiently. Today, we’ll take a look at managed IT to see how proactive monitoring can deliver enhanced efficiency to businesses.

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How to Go About a Technology Needs Assessment

If there is one thing that you can always count on from your business’ technology, it’s that it will inevitably fail at some point in the future. Therefore, your business should have a plan to keep this from happening at all costs. It’s understandable that you would want to make sure that your needs are properly evaluated both now and in the future. To this end, a technology assessment is incredibly helpful.

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Managed IT Services Provide Good Value for SMBs

Every business needs technology support. This statement is more true today than it has ever been before. As your organization adds new technology to its infrastructure, it will naturally grow more complex and difficult to maintain. Thankfully, you don’t necessarily have to go about this alone. By working with an outsourced third party, your business can take advantage of all kinds of great solutions for a fraction of the cost.

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The Value Managed IT Services Gives Your Business

Whether you’re just a small business looking to get operations moving in your chosen location, or you’re an enterprise with multiple offices across the country, one thing is universally the same: you need IT support in some capacity. As more technology is added to networks of all sizes and complexities, the need to manage this technology improves. Thankfully, you don’t necessarily have to go at it alone--you have third-party outsourcing at your disposal, which can save you both time and money in the long run.

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Have You Considered Outsourced Project Management?

Project implementation is a tricky subject for small businesses to approach primarily due to a lack of funding or dedicated personnel. Nowhere is this more true than for technology project implementation, be it a new email server or a revamped networking infrastructure. Depending on your business’ specific situation, it’s often more convenient to simply invest in outsourcing the project management to a third party.

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Managed IT Services Present Opportunities

How does your business manage its technology solutions? If you have an in-house IT department, you might think that you have a better shot at keeping your business safe from a hard drive failure, but this is only if your IT department isn’t already overwhelmed with work. You might find that implementing new solutions is tricky, which wastes time and resources on your part. What’s the small business to do?

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Managed IT Delivers Some Serious Value

How does your organization manage its IT? For some businesses, it’s not an easy choice or even a remotely affordable one. Some companies are forced to endure subpar services from break-fix IT providers that don’t necessarily have the tools available to prevent issues from happening. Others try to prevent issues from evolving into major concerns. These others are the organizations that have the right idea behind technology maintenance.

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4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some sort of trouble with this topic, either due to budget constraints or a lack of personnel. Either way, we know that there is a better way to manage your business’ technology, and it’s all thanks to managed IT services.

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Managed IT Services Can Help Your Organization Grow

For the majority of small and mid-sized businesses (SMBs), finding the right technology solution is the key to growth. According to a recent study, businesses with 250 employees or less whose primary goal for 2018 is growth cited IT systems and technology applications as their top strategy for facilitating growth. However, in order for technology to provide the most ample amount of growth for your business, they must be the right selection for your individual needs. By working with an MSP, you’ll have a team of business technology solutions experts as your disposal, at a fraction of the cost of hiring an internal IT department to find and implement the IT required to accomplish your desired growth.

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Remote Maintenance Makes Technology Management So Much Easier

“The good old days” usually refer to times long past, where things were more simple. Businesses a few decades ago didn’t have much complex technology in their office, but nowadays organizations have multiple server units and plenty of workstations--all of which need more maintenance than ever before. What’s the best way for your organization to approach IT maintenance?

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Here’s How We Help You Avoid Tech Trouble

Wouldn’t it be great to have a fully-trained and certified staff of IT professionals sitting in the corner of your office, keeping your technology in line? Unfortunately, small businesses often don’t have the budget required to hire an internal IT department filled with security analysts and network technicians. Even if they do, they don’t have the workforce to handle all of the responsibilities of a full IT department. What’s the best way to handle your organization’s IT?

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Why Professional Service Providers Find Managed IT To Be The Right Choice

Despite the industries that can be classified as “professional services” being widely varied, many of them could find substantial benefits in enlisting support from a managed service provider. Let’s examine a few of the solutions that an MSP offers, and how these solutions could help a business achieve more during the workday.

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How Does Technology Consultation Help?

Consultation is one of those words that you take for granted because you see it everywhere. Think about it, most businesses that provide a professional service offers some semblance of consultation. For the small business owner, can you really afford to pay premium prices to “experts” for them to give you their so-called professional opinion? Besides, what do service providers mean when they use the term “consultation”?

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Two Approaches to IT Support. One Clear Winner

As a modern business, your success depends on your technology functioning properly. As many businesses have discovered when their solutions did not function as intended, the effects can have considerable impact to their success rates. To help keep your business running, you need to be sure that your solutions are maintained.

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Outsource IT Maintenance to the Pros and Worry Less About Malware and Breakdowns

Information technology is a necessity in today’s world. No matter the industry, IT solutions play a major part in daily operations, so businesses need their solutions to be in working order. In order to ensure that they are, many have turned to managed service providers.

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Are You Frustrated with Business Technology? Managed IT Can Help

How does your business maintain its critical technology assets? Organizations with limited budgets and workforces often resort to forsaking technology support entirely, only getting the help they need when something goes wrong. This is called break-fix IT, and it can become a major detriment to your organization in the long run if left unchecked. Thankfully, there’s a simple solution, and it doesn’t involve hiring in-house technicians or breaking your budget.

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Would You Rather: Maintain Your Technology, or Accomplish a Business Goal?

How much time does your business waste on managing its own technology services? This includes maintaining your email solution, upgrading and managing your desktop infrastructure, and keeping your network secure from both internal and external threats. We would understand if you said that you don’t have time to both run your business and its technology, but we are of the firm belief that you shouldn’t have to choose one over the other.

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