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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Maintenance is More than Computer Repair

When you think of downtime, you probably think about the power or your Internet connection going out and leaving you unable to do work. Unfortunately, these are anecdotes that seem benign, but are actually extraordinarily costly. When interruptions to your business’ computing infrastructure are constantly hindering productivity, you need to come up with a solution.

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Be Careful Who You Trust When It Comes to Remote Access to Your Network

Enabling remote access to your network—even if it’s to a trusted internal team member—should never be done lightly. For Oneonta businesses that have yet to explore the potential of working with a managed IT provider like Directive, the concept might be a little foreign to you. 

Remote access is actually crucial for us, because it allows us to do our jobs more effectively. We can monitor your entire network and solve problems before they affect your team when you work with us. There is a fine line, however, between carefully granting someone access to your network and opening up a whole can of worms.

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Proactive Remote Maintenance is the Key to Success Long-Term

Many businesses struggle with IT maintenance and management. Maybe they don’t have the resources to perform in-house maintenance due to a lack of funding and, consequently, the inability to hire full-time technicians. Maybe they believe that their technology is perfectly fine as is and doesn’t require regular maintenance. We’re here to burst that bubble; you should always have maintenance at the top of mind, and in today’s business environment, there is no excuse not to.

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How Downtime Kills Productivity

Downtime is the enemy of the modern business, and it’s easy to see why. However, not all organizations have the foresight to imagine a scenario when their operations are impacted so badly that they simply cannot function. We’re here to share our knowledge of downtime, its effects, and what you can do to keep it from affecting your organization.

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