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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Usability of the Taskbar

If you take a look at any computer in an office environment, there is a solid chance that it is running the Windows operating system. Whenever we have the opportunity, we like to share tips and tricks to help both normal and power users alike get the most out of their operating system. Follow these tips and you’ll be able to make navigating your computer just a little bit easier.

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Tip of the Week: Easy to Remember Windows 10 Tips

Windows 10 calls on the success (and failures) of previous versions of the operating system to deliver a truly dynamic solution to users. To get the most out of your Windows 10 workstation, we recommend following these five tips. They are simpler than you might think, and you can get unprecedented value out of them.

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Tip of the Week: Valuing Managed IT

It’s difficult to put a value on your organization’s technology solutions. While you might be tempted to assign a monetary value based on how much it all saves you, you also need to examine how much it costs you in the long term. Can you optimize your network even more than it currently is? Can you even keep track of the countless moving parts of your IT infrastructure? Managed IT might be able to help.

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Tip of the Week: Organization Inside Windows 10

If you don’t take care of your PC’s files, you will quickly discover that it’s easy to lose track of where everything is. You have countless file types, folders, and applications sitting around without any real sense of organization or continuity. Today, we’re going to focus on how to help you better organize your files in a way that it easy to find and understand. You should be able to do so in either your operating system file explorer or in your cloud-based file storage.

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Tip of the Week: Extremely Useful Tips

All Windows machines are capable of leveraging built-in shortcuts. While it might sound ludicrous, using keyboard shortcuts can eliminate the eight days that the average employee spends every year moving between the keyboard and mouse. Shocking, right? Keyboard shortcuts let you retake all of that lost time and use it to be more productive.

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Tip of the Week: Here’s How to Calculate Your Projects ROI

As you company grows, you will need to invest a good deal of the revenue that you take in to keep operations from falling into complacency. In order to get a good idea what investments would be most advantageous, doing a proactive ROI analysis of project you plan to undertake can put your business in a position to be able to properly anticipate every aspect of a successful project. Let’s take a look at the variables of an ROI analysis.

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Tip of the Week: Working Around Windows’ Restore Point Issue

One would think that a program called System Restore would be one that would be prioritized as one to get right. Unfortunately, this seems not to be the case, as utilizing one of your restore points after performing a Windows Update can cause some serious issues. For our tip, we’ll go over how to avoid these issues with a workaround.

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Tip of the Week: Keyboard Shortcuts for Slack

Collaboration is crucial in today’s work environment, which is one reason that solutions like Slack are so popular among businesses. Another reason that Slack is a popular option is how user-friendly it is - especially with the many shortcuts that are built in. We’ll go over a few of these shortcuts.

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Tip of the Week: How to Encourage Collaboration

Collaboration is a crucial business process in many ways, which means you need to be sure that your entire team is on board and prepared to participate. This week, we’re offering some tips to help you accomplish just this in six simple steps.

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Tip of the Week: Where to Find Your Android Downloads

Our smartphones have become an indispensable part of our personal and professional lives. As such, we often download various media to them that we want to find again later… unfortunately, this isn’t always so easy. For this week’s tip, we’ll go over where to find those files that you have downloaded.

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Tip of the Week: Sync OneDrive with Windows 10

Microsoft OneDrive is a tool that many organizations take advantage of for cloud-based file sharing and real-time access, but did you know that it can sync files to your desktop? OneDrive is often used to save Word, Excel, PowerPoint, and OneNote documents, so being able to access them on your Windows 10 device only makes it easier and more efficient to work on them. We’re going to walk you through how to set up this syncing. You can trust us when we say it could change your work life for the better.

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Tip of the Week: Change Your Tools in Microsoft Word

Microsoft Word is a major player in modern word processing programs, and it’s largely due to the many tools and capabilities that are important for users. You can use various techniques to adjust Word so that you can get the most use out of it. This week’s tip is dedicated to these techniques.

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Tip of the Week: Sync the OneDrive Files You Need with Windows 10

Microsoft OneDrive is a cloud file hosting service that uses synchronization to allow users real-time access to saved information. OneDrive, is most associated with Office 365, to which it offers one terabyte of cloud storage (there is a free tier for consumers as well). Since OneDrive is often used to save Word, Excel, Powerpoint, and OneNote documents, having access to this information from your navigation pane inside of Windows 10 makes it simpler for users to get to files inside of OneDrive. Today, we’ll take a look at how to set the feature up to sync with OneDrive.

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Tip of the Week: Optimize Your Chrome Browser

Google Chrome is much more than just any old web browser; it’s the most popular web browser in the world, being installed automatically on Android smartphones and the browser of choice for countless desktop users. Today, we want to help you get the most out of your Google Chrome web browser.

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Tip of the Week: Match Word to Your Style

Microsoft Word’s massive cache of options and its relative ease of use are two of its defining characteristics. This presents organizations and users alike with a large set of different ways they can set up the word processor. Today, we will take you through Word, providing tips on how to change these settings so that you can get the most out of it.

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Tip of the Week: Evaluating and Assessing Risk

Whenever you decide to implement something in your information technology strategy, you accept some level of risk. Understanding and managing this risk is crucial to your business’ success. For this week’s tip, we’ll review how to manage your IT risks and what your options are.

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Tip of the Week: Understanding Bandwidth

I have a question for you: when did you last examine the bandwidth that your business Internet package provides you? This is a very important consideration to make, for the sake of your productivity. This week, we’ll offer a few tips on how the proper bandwidth can help you get much more out of your IT solutions.

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Tip of the Week: Preparing For a Successful Upgrade

A business’ IT solutions aren’t the kind of thing that you can worry about once and never touch again - this is why manufacturers and developers are always sending out upgrades. However, you also need to have a strategy ready before you go to implement these upgrades. For this week’s tip, we’ll review how to put this strategy together.

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Tip of the Week: A Few of Chrome’s Native Capabilities

Google Chrome is the most-used browser in the world by a wide margin, which is part of the reason that it is so incredible that many people don’t know a lot about its built-in features. While we certainly can’t go through all of them in a single blog, we can offer a few tips describing the best of them.

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Tip of the Week: Creating Process Documentation

Businesses are driven by processes. More often than not, these processes are fairly definitive - do this, then do that, then do the other thing - and require a set order of operations. There also happen to be a lot of these processes, which makes it important that they are well-documented so you and your employees can refer to this documentation later. Here, we’ll offer a few tips on how to best document a task.

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Tip of the Week: Making a Functional Database in Excel

A database is an incredibly useful tool for organizing a lot of information in a relatively concise and accessible way. Did you know that you can use a relatively common program, Microsoft Excel, to generate a database for your business to use? For this week’s tip, we’ll walk you through this process to help you keep your data organized.

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Tip of the Week: How to Improve Your Internal Collaboration

For any business to be successful, its inner workings need to be able to work together seamlessly, each with a defined role and purpose. While we usually stick to talking about how to make your IT more collaborative, we’re devoting this week’s tip to ensuring that your employees are also capable of effective collaboration while using these solutions.

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Tip of the Week: How to Consolidate Your Email Management

Quick question for you: how many email accounts do you have? How many do you have to regularly check? How many different platforms do they utilize? If there’s too many, important communications are easy to miss in the ensuing mess of messages. Fortunately, there are a few ways that this can be avoided, which we’ll review for this week’s tip.

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Tip of the Week: Here Are a Few of Our Favorite Security Practices

There will never be a time that we are not committed to improving the security of businesses. To continue striving for this goal, we’re dedicating this week’s tip to describing some solutions that can assist in locking a business and its data down.

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Tip of the Week: PowerPoint as a Multi-Purpose Tool

Microsoft PowerPoint is a well-known solution - well-known enough that the product has become synonymous with the task, regardless of what program one happens to use. Of course, this doesn’t mean that one necessarily must use it to create a presentation to go with a sales pitch. For this week’s tip, we’ll suggest a few other tasks you could complete with the help of a PowerPoint presentation.

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Tip of the Week: How to Properly Search Google

Google is the most visited website in the world. That distinction doesn’t come easily as 4.2 billion people are active users of the Internet. Google claims to process around 3.5 billion search queries per day, or 1.2 trillion searches per year. As a result, it has become the world’s most successful advertising site, which can actually be a hindrance for users looking to get information about a subject.

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Tip of the Week: Change Your Display in Windows 10

Customizing your display settings is one of the best ways to make Windows 10 feel like your own experience. There are a ton of settings you can change to your specifics. This week’s tip will walk you through how you can change the settings on your displays, whether it’s a new monitor or the old one you’ve been using since the beginning.

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Tip of the Week: Password Protecting a Word Document

The funny thing about some documents is how the data written on them can strongly influence how important they are. If, for instance, there were two pieces of paper on a table, there is objectively no difference between the two, and so they are objectively equivalent in value.

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Tip of the Week: Easy Android Use Tricks

Android devices are known for being customizable, which doesn’t always translate well to user-friendliness. However, if configured properly, these devices feature some nifty shortcuts to just about any function you might require from your device. Here are just four easy ones:

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Tip of the Week: Windows 10 Improvements to Try

Windows 10 has a lot of features to offer a user, and more are being added all the time. We don’t want you to miss out on any, especially if they could help to streamline your business’ processes or your users’ experience. Here are four that you might find particularly handy.

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Tip of the Week: How to Dominate OneNote

Microsoft’s OneNote application is great for taking notes, but its functionality is much more than just that. We’ll be sharing some of our favorite tips and tricks to help you make the most of your OneNote.

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Tip of the Week: Improving Some Cybersecurity Basics

What are your chances of being hacked, or targeted by some kind of cyberattack? I hate to tell you this, but they’re probably a lot higher than you might think.

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Tip of the Week: Extremely Useful Word Tips

Microsoft Word is one of those computer applications that has so many tricks hidden in it that you constantly have opportunities to show off how much you’ve learned. These skills could make or break your job performance under the right conditions, and if you know how to use them efficiently, they can help you save your job if it’s in peril.

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Tech Term: Responsive Web Design

We all have our favorite websites to visit, as well as those we often have to visit to fulfill our responsibilities. As a result, it isn’t uncommon for us to try and access the same websites on both a desktop workstation and a mobile device, but some websites work better than others while trying this. This is because of something called responsive web design, which we’ll review below for our weekly Tech Term.

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Tip of the Week: Keep Your IT Optimized

IT management is critical to the success of your business, but it’s easier said than done. There are countless moving parts that all go into keeping your business’ IT organized. Here are three ways you can make sure IT doesn’t hold your business back from its full potential.

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Tip of the Week: Easy to Remember Tricks for Windows 10

Working with your computer for so much of the day means you need to get as much productivity out of it as possible. If you can speed up some of the ways you access specific information, you can get even more done. Shortcuts are very helpful to this end. Here are some of the easiest and best ways you can save time while working with a computer.

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Tip of the Week: Managing Your Windows Arrangement

The modern worker (or really, the modern person) spends a lot of their time looking at a computer screen. Considering this, it only makes sense that their screens and the items displayed on them are arranged in a way that they like. Our tip covers a few shortcuts to help you arrange and view the items on your workstation a little quicker.

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Tech Terminology: Bookmark

The Internet is home to a vast amount of knowledge. Undoubtedly you’ll find yourself revisiting certain sites more often than others to take advantage of the information contained within. Thankfully, the bookmark system is a great way to make this happen, giving users an easy and efficient way to navigate back to frequently-visited websites.

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Tip of the Week: 4 Ways Technology Can Benefit Businesses

The way that business is conducted today, the right technology is more of a necessity than a privilege. There are plenty of benefits that it can bring that an organization requires in order to stay competitive. For our tip, we’ll walk through a few ways that your business can be improved through the adoption of certain solutions.

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Tech Term: Read Only

You open a lot of files and folders during your duties around the office, but some of them might seem a little different from others. These files are marked as “read-only.” What is the significance behind these files, and what does this marking mean? Find out in this week’s tech term.

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Tip of the Week: How to Spot a Scam

What would you do if you sat down at your desk one morning, coffee still kicking in, to discover a pop-up message on your computer announcing that Microsoft has detected a fatal issue with your workstation, and if they aren’t allowed to remote in and fix it, the entire network could be at risk? Would you be able to, in the heat of the moment, recognize it for the scam that it is and disregard it?

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Tip of the Week: 5 Simple Browser Tricks

We all know how to use the Internet (you’re here now, after all), but there are a lot of hidden secrets to it that far fewer people know. Today, we’ll let you in on five of them to try and make some basics a little easier.

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Tech Term: Hacker

The term “hacker” is possibly one of the best-known technology-related terms there is, thanks to popular culture. Properties like The Girl with the Dragon Tattoo and the Die Hard franchise have given the layman a distinct impression of what a hacker is. Unfortunately, this impression isn’t always accurate. Here, we’ll discuss what real-life hackers are like, and the different varieties there are.

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Tip of the Week: Evernote as a Productivity Tool

Smartphones are handy little devices for a lot of different reasons, not the least of which their availability when a note needs to be taken and the apps that are available for just that purpose. One of these apps, Evernote, stands a step above the rest, especially for use in a business setting. For our tip this week, we’ll go over some of the features that Evernote offers that can help out your business.

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Tip of the Week: How to Speed Up a Windows PC

The personal computer is a remarkable tool, allowing us to accomplish levels of productivity and efficiency at speeds that were once only dreamed of… at least, that’s how it feels at first. However, it doesn’t take very long for a computer to seem like it drags on and on before performing the task requested of it. Why is that, and how can this be resolved?

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Tip of the Week: Getting Back to Email Security Basics

Email is a particular favorite attack vector of many who would do wrong by your business, as it is easily one of the most used communications in most businesses today. Do your employees know how large of a responsibility they have to your business’ security just by using email? In order to prevent unfortunate security blunders, you need to make sure you and your employees know a few best practices when it comes to handling email securely.

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Tip of the Week: Assigning Default Apps in Windows 10

Have you ever tried to open up a document and have your computer default to a program that you didn’t intend, or quite frankly, never use? This can often happen for common file types like PDFs. Thankfully, Windows 10 makes it easy to change the default applications for your organization’s file types. We’ll walk you through how it’s done.

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Tip of the Week: Lead Your Remote Workers to Success

Organizations that have a workforce outside of their normal office location are presented with a unique challenge. In the case of remote employees, businesses have to figure out how to keep them connected to the workplace, productive with their time, and part of the organization’s culture. This week’s tip is dedicated to helping your organization’s remote workers become more successful--or, specifically, how you can help them be successful.

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Tip of the Week: 5 Ways to Make Using Word Better

Microsoft Office is possibly the most well-known suite of software solutions out there, with Microsoft Word probably being the first of the suite’s included programs to come to mind. We’d also wager that most people don’t know all of Word’s capabilities. This week, we’re taking a closer look at some of Word’s handiest, but relatively unknown, features.

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Tip of the Week: Using Microsoft OneNote for Collaboration

Have you tried using Microsoft OneNote recently? It’s a great solution for a business setting, as it can provide your organization with plenty of features and capabilities that keep your staff organized and efficient. Thankfully, these features can allow your business to pass OneNote off as a project management tool. We’ll show you how it’s done.

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Tip of the Week: How OneNote Helps Your Project Management

Microsoft OneNote is an extremely useful application in the professional setting, with plenty of features and capabilities to assist in keeping you and your employees organized. These features are actually comprehensive enough that OneNote could feasibly serve as your project management tool. For this week’s tip, we’ll review how.

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Tech Term: Network

It sure does seem that the term “network” is tossed around an awful lot. Network security, network maintenance, social networking, network switch… but what is a network, really? That is precisely what we shall dive into here.

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Tech Term: Encryption Key

It is no secret that security is an absolutely crucial part of computing in the modern era. Data can very fairly be called the most valuable currency today, which means it needs to be protected. One way to do this is through the use of encryption keys. In this Tech Term, we’ll go over how these keys can protect your data, and how they do so.

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Tip of the Week: Why Shutting Down a Computer Takes So Long

There’s a considerable difference between turning off some appliance, like a television or a vacuum cleaner, and turning off your computer. Why does the computer take so long to power down, and is there any way to speed up the process? This tip will explore these subjects, and give you a few ideas as to how to speed up the shutdown process.

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Tech Term: Protocol

Computers use quite a lot of different types of protocol to function. In particular, the Internet takes advantage of protocol to a great degree. You might recognize terms like Hypertext Transfer Protocol Secure, Transmission Control Protocol/Internet Protocol, File Transfer Protocol, Internet Message Protocol, and Post Office Protocol. But what exactly is protocol, and why is it important?

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Tip of the Week: Keep Employees Off of Distracting Websites

As incredible a tool as the Internet truly is, for every website that is beneficial to the workplace, there is another that is certainly the opposite. Naturally, it is these sites that your employees would most likely want to visit if left to their own devices. Sometimes, the best course of action is to remove the temptation and block these websites. For this week’s tip, we’ll talk about a few ways to do so.

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Tip of the Week: Changing Your Network Profile

The Windows operating system has different settings for connecting to different networks. While this may seem like a minor detail, it actually can have considerable ramifications to your cybersecurity, not to mention that of your business. For this week’s tip, we’ll discuss how to use your network profile to stay secure, based on your situation.

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Tech Term: Safe Mode

Sometimes it can be hard to diagnose a problem with your PC. While it might not be something system-breaking, it’s still important to find the root of an issue before it becomes a major problem. One of the best ways to diagnose an issue with your computer is by logging in using Safe Mode. We’ll talk about when and how you can use Safe Mode to your computer’s benefit.

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Tip of the Week: How to Better Manage Your Invoices

It doesn’t matter how good of a service your business provides or how incredible your customer service standards are if your business is lousy at ensuring that payments are received and processed properly. Invoices are an invaluable tool to help ensure your payments due are coming in efficiently. For this week’s tip, we’re examining how to leverage them better.

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Tip of the Week: Better Understand BYOD

There are a lot of benefits to implementing a Bring Your Own Device policy for your business. Firstly, people will be able to use the devices that they’ve purchased, and have grown accustomed to, for work. Moreover, many times they can access company information with the use of easy-to-use mobile apps, providing them with more opportunities to be productive. In fact, many organizations that install a BYOD policy see the majority of their workforce work more, which creates more opportunities for revenue growth, and ultimately, higher profitability of the endeavor.

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Tip of the Week: Using Microsoft Word to Edit a PDF Document

In case you’re looking for a nice alternative PDF file-editing software, the most recent version of Microsoft Word can do so. Since the investment for Adobe Acrobat isn’t for everyone, you can instead turn to the tried-and-true all-purpose word processing software to edit your PDF files.

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Tech Term: Content Management System

In some situations, competition is good for a business; and, for others, it can be terrible. As marketing, and specifically online marketing becomes more imperative for the success of every organization, all the content that is created for this purpose has to be managed. For this week’s technology term, we take a look at the different kinds of content management services (CMS) and what they do to make managing your organization’s content simpler.

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Tech Term: Encryption

Your business’ data is often quite sensitive, which is why the professional world employs cryptology to keep it secure while it’s in transit. In terms of computing systems, this is called encryption. It’s the ideal way to secure important assets when you send or store information.

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Tip of the Week: PowerPointing You In the Right Direction

When you need to put together a presentation, chances are that the solution you use is a little thing called Microsoft PowerPoint from the Office suite. It’s a great, user-friendly solution for most purposes, but are you taking advantage of it to the best of your ability? Here are some of the best ways that you can cut out unnecessary steps in PowerPoint.

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Tech Term: Bits and Bytes

Running a business sometimes requires attention to very minute details, and some things must be measured in order to achieve optimal efficiency. You’ve likely heard the terms bits and bytes used regarding data storage or transfer, but do you know what the difference is between them? Today’s tech term is dedicated to this explanation.

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Tip of the Week: Canned Responses can Streamline Communications

Email is a crucial part of normal business operations, but while email can provide a great medium for communication, sometimes you don’t have time to respond to every single message in a sincere and meaningful way. This is where Gmail’s canned responses come in. For this week’s tip, we’ll go over how you can set up your very own canned responses so that you can cut down on wasted time during your repetitive email communications.

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Tip of the Week: How to Adjust Your Router to Improve Your Connections

Wi-Fi has been one of the single most useful innovations for the modern office. Connecting to your Internet without having to be physically connected to it via an ethernet wire has been an incredibly freeing process--one that opens up all sorts of possibilities of where (and how) you can get work done. How can you make sure that your Wi-Fi signals are as clear and reliable as possible?

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Tech Term: Cache

You may have heard technology professionals use the word “cache,” pronounced cash, in their day-to-day duties, but do you really know what it means? Generally, the context of this word is that users should “clear the cache,” but unless you know what that process entails, you won’t really understand what the cache does or why it’s used in this way. This week’s tech term is cache, so let’s see what hidden treasures this word yields.

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Tip of the Week: Work Commands for Google Home

Does your organization leverage any of Google’s plethora of services or applications to achieve success? Google Assistant can also be a great asset for your organization as it can connect to your smart devices and speakers to create an extremely valuable tool. This week’s tip will discuss some of the best features of Google Assistant and how it can affect your professional environment.

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Tip of the Week: How to Reduce the Use of Paper in the Office

Paper can be incredibly expensive, especially with the quantity that a normal business goes through every single day. However, not only is it expensive on the monetary side, but also on the environmental side as well. By making some changes around your office, you can be more eco-friendly and budget-friendly by reducing the amount of paper waste your organization suffers from.

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Tech Term: Bandwidth Defined

The Internet has become an irreplaceable part of many business’ operations, which brings the thought into question of how much you rely on it for your daily duties. Technology has changed the way that the Internet works for the better, but there is one part of its operations that still lies at the heart of it: bandwidth.

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Tech Term: Chromebook

It seems like everywhere you go, you can see a Chromebook. These specialty laptops have a few features that make them highly desirable in some circumstances, and poorly suited to others. Seeing as ‘Chromebook’ is our Tech Term for this week, why not take a few moments and examine them a little closer?

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Tech Term: Hard Drive

Most computer users know of the hard drive, but how many actually know what it does? Depending on who you ask, you’ll get different degrees of answers. It’s rare that you’ll encounter the ordinary person who knows what the hard drive is, as well as how it works or what it does. This week’s tech term is the hard drive, so let’s dig in.

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Tip of the Week: 3 Pieces of Screen Reading Software

Wouldn’t it be convenient if your business could have web pages or applications read out text for you so that you don’t have to? While most would consider this a luxury, these screen reading applications are an everyday occurrence to those who are blind, visually impaired, or have a learning disability. Even if you don’t have anyone in your office who needs screen reading, it can’t hurt to be prepared for a day when you might.

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Tech Term: Cookies

Browser cookies might not sound delicious, but they are a particularly important part of your browser’s technology. Do you actually know what they do, though? Today’s tech term will explain just what these cookies are, as well as the purpose they serve for your organization.

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Tech Term: Router

The more that people depend on mobile devices and portable computers to get work done, the more businesses have to consider how to manage their organization’s wireless network. The router is the piece of hardware that makes the wireless network possible. Today, we will talk a little bit about the router and how its configuration can dictate the strength, reliability, and security of your business’ wireless network.

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Tip of the Week: Spotting Fake Apps on the Google Play Store

Mobile devices have countless uses, all of which enable users to get the most out of them. But what if all of your efforts at finding the best applications for the job are wasted on finding a fraudulent app on the Google Play Store? Believe it or not, the Google Play Store has its fair share of malware available for download in all types of disguises. Here are a few tips to help you avoid installing them in the first place.

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Tech Term: Modems and Routers

The Internet is a valuable tool that can be accessed through a wired connection and wirelessly via Wi-Fi, but the devices that offer these connections can be somewhat complicated and difficult to understand. If you don’t know which device does what, you’re in for a treat--today’s tech term will examine the differences between the modem and the router.

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Tech Term: Virtualization

There are plenty of topics we reference frequently that may seem a little advanced or complicated at first but are actually pretty simple concepts. Take, for example, virtualization. For today’s tech term, we’ll take a clearer look at this method of computing.

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Tech Term: Motherboard

A computer is made up of many parts, one of which is today’s Tech Term: the motherboard. We’ll discuss what the motherboard does for your computer and why it’s such an important part for its continued operation.

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Tip of the Week: Best Practices for Cloud Data Management

Data management is exceptionally important for any business, and companies that use the cloud in any sort of capacity need to be considerably more cautious in the way that it’s managed than a business that only hosts data on an internal server or network. The cloud makes things more complicated at times, but if managed correctly, it can lead to unprecedented efficiency for your organization.

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Tip of the Week: 3 Ways to a Faster Boot Time

Your time is valuable, so you don’t have time to waste on waiting for your Windows operating system to boot up. In the interest of saving time, today’s tip will go over three ways to speed up your Windows 10 boot time.

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Tech Term: Opening the Spam Folder

Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where the term even came from.

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Tech Term: What are Proxy Servers?

While proxy server is a tech term that is frequently cited, it is not understood by a vast majority of people. Today we will describe what a proxy server is, and why organizations like yours use them.

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Tech Term: An Introduction to Proxy Servers

There are plenty of technical terms and solutions that, while heard of frequently enough, it may not be completely clear what they mean or refer to. A proxy server is an excellent example of such a solution. This week, we’ll examine this tech term and review how utilizing proxy servers can help your business.

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Tip of the Week: Is Spam Ruining Your Email?

You don’t need us to tell you that it’s extremely dangerous to hand out information to just anyone that contacts your business. This is important to keep in mind, especially considering how the majority of threats can be sent via email. You’ll likely encounter situations where you need to consider whether or not to click on attachments, as you could potentially put your business at risk.

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Tech Term: Understanding HTML and Plain Text

During your time around computers, chances are high that you’ve heard the phrase “plain text” and the acronym “HTML” tossed around when it comes to your email. If you aren’t sure what these statements refer to, we’re here to help. Today, we’ll examine both HTML and plain text to produce a better understanding of these tech terms.

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Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Tech Term: Exploring Network Attached Storage

IT is filled with jargon and terms that are likely to bamboozle someone without hands-on experience with the solutions that power a business. One such term is network attached storage, or its shorthand, NAS. Today, we’ll examine this tech term to learn more about it, and what influence - if any - it should have on your business.

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Tip of the Week: Which Browser Provides the Best Security?

For most users the Internet browser is one of the most utilized applications on their computer or mobile device. With the influx of aggressive problems, it is mighty useful to know which Internet browser is the best for keeping your data, identity, and network secure. Today, we will take a look at the five most popular Internet browsers found on desktop and laptop computers and decipher which are the most reliable.

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Tip of the Week: Choosing the Right Storage for Your Business

Regardless of where it is kept, your data’s security is of paramount importance. However, this doesn’t mean that the decision between leveraging the cloud or an on-premise server for your data storage needs isn’t an important one. For this week’s tip, we’ll weigh these options against each other to help you establish which is the better option for your business’ needs.

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Tip of the Week: Awareness Is Important When Surfing the Web

We all love the Internet. We all use it almost every day. For this week’s tip, we’ll review a few ways to help keep yourself from getting in trouble while browsing.

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Tip of the Week: 3 Crucial Pieces of HIPAA Compliance

If your work requires you to store medical data, you should be aware of how important your data security is, as a problem could potentially put your business at risk of closing up shop permanently. Security has to be a priority with so many regulations setting compliance standards that must be followed. How can you balance the effectiveness of your business without undermining its security?

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Tip of the Week: Awareness is Key to Mobile Device Security

With more and more businesses relying on mobile devices for their business they have to be sure that the use of these devices doesn’t present security issues for the company. With all that is happening in business computing today, finding out how you can protect yourself in lieu of the prevalence smartphones play in the business world is important. Here are a few tips on how to lock it up or lose it, altogether.

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Tip of the Week: Prime Your Business for a Successful 2018

As 2018 progresses, certain technologies and implementations are becoming more prominently used by businesses. These trends are anticipated to continue, so it only makes sense to embrace these technologies sooner rather than later. Today, we’ll review some of these technologies, why they are expected to grow, and how you can use them to benefit your business operations.

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Tip of the Week: How to Protect Yourself from Invoice Impersonation

As cybercriminals become increasingly sophisticated in their methods of attack, it is important that your staff--the ones on the front lines--are educated to spot these attempts and know what to do if one is encountered. In order to spot these attacks, it is important to know what to look for.

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Tip of the Week: Learn How to Use the Microsoft Edge Browser

It’s no secret that, if given the choice, many users would elect to use Google Chrome over Microsoft Edge. To remedy this, Microsoft has adjusted Edge to be more customizable to the user’s preferences. For this week’s tip, we’ll look at how these features and settings can be set up.

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Tip of the Week: Managing Gmail with Labels and Filters

Gmail is a great way to take advantage of business email, but do you know all of the ins and outs of how to use some of its finer details? Today’s tip is dedicated to going over some of the more useful features of Gmail, like filters and labels--both of which will be helpful in controlling your inbox.

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Tip of the Week: Google Drive is Better with these Chrome Extensions

Google Drive provides its users with a considerable amount of utility. However, when combined with extensions made for Google’s Chrome browser, users have the tools to make their use of Drive’s capabilities even more efficient. For this week’s tip, we’ll go over a few Chrome extensions that your business might find useful.

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Tip of the Week: Are You at Risk Due to the IoT?

The Internet of Things is now a commonality. IoT devices are in our homes, in our offices, and in our pockets. While these devices are incredibly convenient, they also contribute to some major security risks. For today’s tip, we’ll review some of the ways to reduce these risks while still leveraging the IoT.

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