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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Remote Work Can Offer More Benefits than You Might Expect

Remote work has been embraced over the past two years, in no small part due to the impact of the pandemic. However, some of the impacts of remote work have made it clear to many businesses that its advantages shouldn’t be sacrificed once it is no longer necessary. Let’s review how businesses can improve by continuing the practices of remote work, even after the need for remote work has passed.

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If Your Google Drive Links Stop Working, It Might Be Due to an Update

While we cannot express how important it is to update your software and hardware in a timely manner, it is important to keep in mind that some of these updates aren’t going to be perfect. An upcoming update to Google Workspace serves as the perfect example, as the company has recently released an alert to inform users about an issue affecting Google Drive.

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3 Ways Your Small Business Might Benefit from Artificial Intelligence Technology

Artificial intelligence has taken the world by storm, and the advent of emerging technologies has many small businesses thinking about how they can utilize it to cut costs, improve operations, and eliminate unnecessary or repetitive tasks. Let’s take a look at three ways your business can leverage artificial intelligence to the best of its ability.

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Maps May Soon Be Less Trustworthy Than Ever

Did you know that maps as we know them are remarkably skewed? Due to some centuries-old superiority complexes and prejudices, the maps we’ve all been raised looking at have never been completely accurate. However, this problem could soon be an element of cybercrime thanks to a developing technology that many have yet to take seriously, deepfake images, and how they could revolutionize cyberattacks moving forward.

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What We Can Learn from Coca-Cola’s Insider Trade Secret Theft

Your business’ data is perhaps its most crucial resource—which is why it is so important that it remains protected against all threats (including those that come from within your own business). Consider, for a moment, the ongoing trial of Xiaorong You, going on in Greenville, Tennessee. Accused of stealing trade secrets and committing economic espionage, You allegedly stole various BPA-free technologies from various companies—including Coca-Cola and the Eastman Chemical Company, amongst others—to the tune of $119.6 million.

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Demystifying Abused IT Buzzwords

Nothing will annoy tech-savvy people more than listening to someone that basically doesn't know what they are talking about, but uses technology jargon to seem like they do. It’s pretty confusing for the non-technical too. This annoyance is largely due to the gap between using words and understanding complex and detailed technology processes. So, while there is some respect given to people who work to understand the terminology, most of the time, it’s just too much.

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What Would Happen if All Data Was Publically Available?

What if I were to tell you that, by the time you finished reading this sentence, all personal data in existence was exposed? If every text sent, every Google search executed, every website visited, everything we had ever done online, was made public? Gizmodo recently reached out to an assortment of experts for their insights. Here, we’ve assembled their responses for you to consider.

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Online Platforms are Collaborating for a More Secure Election

The United States of America is well into its 2020 election season. Social media platforms, and other online services, are taking notice. Given the misuse of social media and other platforms in past contests, there is little wonder that there is some very real pressure on these platforms to establish policy and security measures to prevent these behaviors this time around.

Here, we’ll take a neutral look at the situation, and explain the initiatives that online platforms are now enacting.

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What We Can Learn from Some Foreboding Security Predictions

With the COVID-19 crisis far from over, many businesses have had their attention pulled away from their cybersecurity needs by the concerns that the current health crisis has generated. Here, we’ll be reviewing some of the observations that a group of 273 cybersecurity professionals have made, courtesy of an annual survey.

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What Is a Data Lake?

Big data, or massive data sets that can be used to make inferences and reveal patterns, has become an increasingly important part of modern business and can be leveraged in many different ways. There are a few different options for storing this data available, which the use case for the data will dictate. Here, we’ll evaluate whether a “data lake” or a “data warehouse” would better suit your needs.

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Tip of the Week: How to Work with PDFs

One of the most common file types you hear about is the Portable Document Format file - although you probably know it simply as a PDF. PDFs are so well known because they are the best way to save a document so that, regardless of the device it is viewed on, the file will always appear the same. Did you know that you can do more than just look at a PDF? Here, we’re providing some tips on how you can make your PDFs work for you.

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Understanding the Different Types of Cloud

Many businesses have taken the cloud into consideration as their next technology implementation… but there’s more to adopting a cloud solution than going to the cloud store and asking for one. First, you need to determine what kind of cloud solution is best suited to your needs.

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Invest in Your Business By Investing in Your Staff

It only makes sense that you would want your staff to know what they are doing as they tackle their daily work responsibilities - otherwise, there isn’t really the chance for very much work to be done. This is why training your staff is so important - it’s practically a prerequisite for productivity.

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How to Make Sure Your Messages are Secure

Messaging applications have carved out a foothold in businesses, clearly proving their operational benefits. However, it simply isn’t responsible to leverage a solution without making sure that the solution is secure. There are a few criteria that you should consider to determine how secure your chosen application really is.

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Find a Successful Data Recovery Balance

Businesses deal with compromises every day, whether it’s leaving late to let someone else get an early out or coming in on your day off to get a critical project finished on time. One of the compromises you absolutely don’t want to leave out is your business’ future. It’s up to you to acquire a solution that minimizes downtime without costing your organization an arm and a leg, but this is much easier said than done.

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Tech Term: What are All These “-Wares?”

When you’re talking about something to do with a computer, you’re going to start hearing about some word that ends with “-ware.” You could probably list off a few yourself, but have you ever stopped to think about why they’re all described as “something-ware?” For this week’s Tech Term, we’ll take a peek at why we refer to things that way.

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How to Intelligently Approach Business Analytics

A solid business decision needs to be based on more than just a gut feeling. It takes quantifiable data to choose the right path for your company, leveraged in a process known as business analytics. Today, we’ll explore this process, as well as discuss a few ways you can use it to your advantage.

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How is Blockchain Going to Work with the GDPR?

The European Union’s General Data Protection Regulation (GDPR) has gone into effect, and with this new law comes a lot of information your organization needs to consider regarding individual data protection. In particular, the technology of blockchain is difficult to talk about in regard to GDPR, as it’s basically an encrypted and distributed digital ledger. How can blockchain work properly in tandem with the new GDPR regulations?

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Save Money, Be Spied On?

Although we’re in the habit of discussing ways to keep your business more secure, we unfortunately have to discuss how to keep yourself more secure against a business. Walmart recently filed a patent that could potentially be used to undermine the security of everyone there, from shoppers to employees. We took the time and dug into the jargon in the patent to give you a better look at the situation.

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In Business, What’s the Differences Between Intelligence and Analysis?

There’s a big difference between running a smart business and making smart business decisions, although one could say that one contributes to the other. More businesses than ever before are looking to their data to create better opportunities and make smarter decisions. We’ll take a dive into what the differences are between business intelligence and business analysis, as well as how they can contribute to your organization's success.

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Getting to Know Technology: Username

When you sign up for any service online, you will be asked to create a username and a password. Today, we will be going over the purpose of a username and provide you with some best practices on how to create a username that works to your benefit.

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