The shift toward flexible work has evolved from a temporary fix into a useful business engine. Forward-thinking leaders are moving past the logistical hurdles of the last few years and are now asking how they can intentionally use remote and hybrid work models to win. By moving beyond a simple “log-in and do your job” mentality, you can unlock hidden efficiencies and slash traditional overhead costs. Here is how to thoughtfully use these strategies to build a more resilient and profitable organization.
Directive Blogs
As we stand on the threshold of a new year, it’s worth noting that the term "cybersecurity" didn't even enter the common lexicon until the late 1980s. Before that, we just called it "computer security"—mostly involving locking the server room door and hoping nobody guessed the password was "admin."
Fast forward to today, and the game has changed entirely. "Hoping for the best" is no longer a viable business plan. As you prep your resolutions, it’s time to hit the ground running with a cybersecurity posture that is as modern as the threats we face—a goal that will require training for your entire team.
You invested in technology to support your business, spending time and money to acquire and implement it. What happens if that technology turns out to be a lemon… a high-priced item that’s ultimately a dud, or at the very least doesn’t mesh with your future plans?
This is often the result when tech is purchased to fix a short-term issue without a long-term strategy, and ultimately means that the purchaser loses money and productivity due to incompatibility issues. Alternatively, planning a strategic roadmap for your IT to follow helps ensure your investments actually advance your business’ future.
It's the ultimate workplace paradox: the very tools designed to make our jobs easier, faster, and more flexible often feel like the source of our deepest stress. From the endless barrage of email notifications to the pressure of being always available, modern work technology is a true double-edged sword.
So, does technology create stress or remove stress in the workplace? The answer, like most things in the digital age, is both.
If one fact has been proven true, it’s that remote and hybrid work are not temporary trends; they are future operating models that help businesses achieve greater flexibility and talent retention. Of particular interest is hybrid work, an approach that mixes the demands of in-office work with the benefits and flexibility of remote work. If you want to build hybrid work into your operational infrastructure, there can be no denying that your IT infrastructure has to be locked in—particularly if you want to stay productive, secure, and competitive.
Let’s review the benefits and risks of hybrid work as an operational model for your business.
The idea of a four-day workweek (where employees work the same schedule, minus one day a week) has long been campaigned for, with numerous anecdotes supporting its efficacy. One very successful example is provided by the nation of Iceland, which implemented initial trials of reduced work with just under 1 percent of its population, or about 2,500 people, back in 2015.
These efforts have increased over the years, and today, almost 90% of Icelandic workers work 36 hours per week with no negative ramifications to the economy. In fact, Iceland’s society has enjoyed significant benefits during this experiment.
As we try to eke out as much fun from the final months of summer as possible, many of us will find it increasingly challenging to disconnect from the office—even from miles away. We could be lounging on a quiet beach in Bora Bora, but instead of enjoying the tranquility, we’d still be itching to check our emails. Instead of being able to truly relax, many team members and business owners still feel the pressures of the office even when away, essentially undoing any benefits of the vacation.
Let’s discuss how this can be addressed for the mutual benefit of everyone, allowing you and your team members to step away from time to time without causing disruptions.
Are you blindly sprinting forward where your technology is involved, picking things that sound good, hoping you have enough forward momentum to reach the next stop? Unfortunately, this approach is often an option that many businesses take, usually to their detriment.
We want to remind you that you there is a better way: creating an IT roadmap to strategically merge your technology with your more functional business goals, helping you progress with every dollar invested.
Acquiring a competitor can be a rewarding and profitable move, but it's crucial to inspect their technology to avoid any unwelcome surprises. A thorough IT audit helps you understand what you're getting and prevents a valuable investment from becoming a money pit. Let’s take a look at some of the things you need to assess before agreeing to take on growth through an acquisition.
No one likes the feeling of being plugged into work all the time. Not even the most diligent employees will appreciate receiving an email after hours. Yet despite this feeling, there’s an unspoken expectation that you are always on, so to speak, especially with the advent of mobile technology and remote work. How can you prevent these issues from escalating into burnout?
How does your business handle the onboarding and offboarding of employees? Depending on your processes, it might involve completing tasks or wrestling with new technology. Whether you like it or not, managing the onboarding and offboarding of employees is a critical part of any business operation from both a security and operational standpoint. Let’s go over how you can make them better.
Has this ever happened to you?
It’s late, a long day of work behind you, but you’re finally home and able to relax. Just as you get comfortable, your phone dings. You glance at your phone. It’s a work email… and if you’re like most, you’ll be itching just to check it and get it over with. The problem is, each time you do so, you whittle away the line between work and the rest of your life. This “always on” impression our technology provides has contributed to a few significant issues.
Let’s see if we can address these issues.
Your small business works with vendors to ensure it has access to all of the tools and services it needs to function, but managing them all can be tedious and tiresome. If you’re not careful with how you manage your vendors, it can become a job in and of itself—and you don’t have time for that. Vendor management doesn’t have to be hard, though, and with Directive, it can be a breeze.
All around the world, fathers and father figures are celebrated this weekend for what they provide to those who call them “Dad.” One of their gifts is the advice they offer to help us all navigate life more safely and successfully—something we strive to provide to all the businesses we work with to support their essential technology.
In light of Father’s Day being this Sunday, we wanted to emulate fathers everywhere and present some IT best practices phrased as the kind of advice these role models so often provide.
You’re on your second coffee, but the gears just aren’t grinding. You know the feeling. Sometimes, it isn’t that you lack motivation, it’s that where you are working isn’t conducive to productivity. A well-optimized workspace, not just in your physical setup, but in your digital organization, can improve productivity and efficiency of tasks immediately.
Is the steady hum of your office printer the soundtrack to shrinking profits? For many businesses, the hidden costs associated with printing—paper, ink, toner, maintenance, and even the time employees spend managing physical documents—add up to a significant expense.
At Directive, we specialize in proactive business technology support, and we often see companies bleeding money through unnecessary printing. There is a powerful solution: a Document Management System (DMS).
If your business technology setup is driving you nuts, you’re not alone. Many business owners and managers have endless gripes about the technology they use for their business. It could be that your Wi-Fi is crawling along and not allowing for productive Internet speeds, your software feels like it was developed for Windows Vista, or you’re constantly wondering how you are going to keep your data safe. Whatever the case, it can be fixed. In today's blog, we’ll go into how to rebuild your IT plan from scratch.
It is great to have pride and confidence in your business, especially in the team you’ve assembled… including your in-house technical support team. That said, even the most capable IT team may not fully meet a business’ needs.
Let’s explore why this is and what can be done to correct any deficits your team may encounter.
Today—March 31st—is World Backup Day, an annual reminder to think about how well you’re protecting your data. Is your business prepared to prevent—or recover from—a data loss disaster? And while you’re at it, have you taken steps to back up your personal information as well?
We’re sure your business has at least a couple of employees who spend part of their workday in a different location, but are you doing all you can to help them be as productive as possible? While remote work is beneficial in so many circumstances, there are a lot of caveats to it that must be considered. Today, we want to go over how you can mitigate risk and keep remote work from becoming a liability for your company.
We will always reinforce how critical it is for everyone in any workplace to have a grasp of cybersecurity best practices, regardless of their role or responsibilities. However, based on a survey conducted by UK-based cybersecurity firm Ramsac, this baseline is not being met by a long shot.
Why do we say this? Simple: this survey revealed that one in three adults failed a cybersecurity test designed for 11-year-olds.
Tech can be a real pain for small businesses, especially if you don’t have a dedicated IT person handling everything. Most businesses have someone who sort of knows their way around tech, but for a small team, that’s a lot to put on one person. That’s where managed IT services come in. It’s used not just for its convenience but because it actually makes a business owner’s life easier in ways they might not even realize.
With remote work remaining popular, employees can benefit from flexibility and work-life balance, but at the cost of certain challenges on the business side. The big one is security, as your network ends up spread out across multiple locations rather than siloed in-house. Here are three rules you should consider when planning out how to approach remote work.
One of the most asked questions we get is “How can you help us save money?” It’s the priority for anyone looking to outsource anything. So, naturally it has to be one of the first questions answered. In today’s blog, we’ll go through three ways that our brand of managed IT services functions to save our clients money.
Stuff happens, and this stuff can often be bad. That’s an inescapable part of life, especially if you’re trying to run a successful business. That said, the consequences of this bad stuff can usually be minimized—if not mitigated entirely—when you have a proper disaster recovery strategy.
Let’s review what goes into preparing this kind of strategy in the most effective way and what makes it so crucial.
Collaboration is as important as ever, if not more so, to businesses of any size… and with so much work today being done digitally, this collaboration needs to be reliable. Add in the fact that so many people work remotely as often as they do, and it should be clear that all businesses need a means of securely collaborating as part of their successful operations.
If there’s one thing that helps businesses establish consistent policies and strategy, it’s a good framework. You can use a framework for anything, including network security. Today, we want to walk you through the cybersecurity protection standards as they are outlined by the National Institute of Standards and Technology so you can better protect your business.
Cybersecurity has to be a big deal for any business that uses IT, and today, who doesn’t? When your employees don’t follow cybersecurity rules, it can put your business in danger, like getting hacked or losing money. The first step is to figure out why employees aren’t following the rules. This could happen because they don’t know the rules, haven’t been trained enough, or think the rules are too hard or take too much time.
“Toxic” is a buzzword that is often used nowadays, but when it is used to describe a business’ work environment, it needs to be treated with deadly seriousness.
If a workplace is a place people don’t like to be, many drawbacks will ultimately impact operations. Therefore, it is to your benefit to keep your business as positive a workplace as possible.
Let’s discuss how to tell if your company has a toxic workplace and, if so, how to resolve it.
Remote work has proven incredibly useful over the past few years despite many employers having various concerns about its implementation. While these concerns vary, one prevalent one is how remote operations impact cybersecurity.
If you’re utilizing remote operations to any degree and aren’t concerned about cybersecurity, you must adjust this mindset and correct your approach.
It should come as no surprise that nowadays, a business’ information technology and security precautions are frequently tied closely together—and wisely so. Not only can today’s technology greatly augment the security a business can defend itself with, but advanced security is needed to protect the critical IT that modern businesses rely on to function.
This makes it critical that these two aspects of your business work together, so let’s go over some ways to ensure they can do so optimally.
No matter your industry, size, or business model, satisfying your customers is crucial. Your business' survival depends on your ability to do this effectively.
To achieve this, it is essential to leverage every opportunity to deliver for your audience. One way to do this is through modern business technology, such as customer relationship management (CRM). Let's explore what a CRM is and why it's beneficial.
Generating and capitalizing on digital leads is crucial for business success. A well-thought-out strategy to attract leads through websites, emails, and social media can significantly enhance a company's ability to create a good customer experience and grow its business. This month, we’ll examine this element of a business and give you a step-by-step guide to getting the most out of your digital marketing efforts.
Change is inevitable, especially in the dynamic world of business, where it is the driving force behind growth and innovation. Yet managing change can be a daunting task. It requires strategic planning, effective communication, and strong leadership.
This is where change management optimization comes into play. It's about refining your approach to change, making it more efficient and successful… particularly when it involves your IT and related processes.
There has been a lot of talk about ways to get more productivity from your staff. One idea floated a few years ago was reducing the number of days people work to four. Now, if you think, “How does working one less day improve worker productivity?” you aren’t alone. This week, we will take a look at the benefits of a four-day workweek.
Your typical IT professional might suggest some common methods of network security like implementing better preventative measures, like firewalls and antivirus. However, there is more that goes into network security—far more. If you’re not careful, you could accidentally miss some of these three security solutions and expose your business to potential threats. But we’re not about to let that happen!
Mindset is important regardless of what someone is doing, but it plays an especially important part in the workplace. This only becomes more true when that workplace is distributed, and work is actually done in the worker’s home.
Let’s go into the kind of perspective you want to encourage in your team as they utilize remote work.
The cloud is a remarkable innovation that businesses of all industries and sizes can utilize to scale growth and operations. How you use the cloud, though, will change depending on your company's specific pain points and requirements. How can you invest in a cloud solution that ticks all your boxes? It starts with assessing whether you want to utilize a public, private, or hybrid cloud infrastructure.
It’s easy to look at a power strip and a surge protector and question if there’s anything that actually makes them different. After all, they both give you extra plugs, right?
Yes, but there’s more to it than just that. Let’s review some of the important differences between the two that make one a far better choice for your business’ power delivery needs.
Happy New Year! It’s officially that time when we all make resolutions meant to help improve ourselves, so why not include your business? Better yet, why not make business resolutions that you’re more likely to keep?
Let’s explore some of the ways that you can design your business’ resolutions to maximize the likelihood that you’ll keep them and benefit from them in the long term.
Do you remember a couple of years back when remote work went from being a privilege to the norm? It’s been a while since then, but many businesses have adopted hybrid or full remote operations, and as such, they are able to retain a semblance of normalcy even without the return of in-office work.
Some businesses have managed to get back to the state they were in prior to the pandemic, but there is a reason why a lot of businesses are not pushing the issue. Let’s go over some of them, and why forcing the issue with your employees is not necessarily a good idea.
We have the pleasure of working with many businesses, some of whom take more advantage of our remote services than others. We wanted to take a few moments to discuss one of our more discreet client organizations and a challenge we helped them resolve. Hopefully, sharing this won’t land us on the naughty list.
Across the board, modern businesses rely on no small amount of technology to support their operations, making it key that you, one, have the technology your operations require, and two, have the means to keep this technology operational. Fortunately, managed services help you by providing both. Let’s review what managed services are, and how they work.
While one of the big selling points of the cloud has always been how cost-effective it can be, it is important to remember that this isn’t always the case. There are situations where the value that a business gets from the cloud isn’t really worth the price of admission. Let’s take a few moments to break down how you can evaluate the value that the cloud can offer you, and how to use this data to your advantage.
When you consider your business’ investments, you probably think about things like the hardware your team uses and the software this hardware supports. You might think about the furniture you’ve purchased to outfit your office. However, one often overlooked—but incredibly important—element that needs some level of investment is your employee satisfaction.
As the boss, you’re in a position to offload many of your business’ responsibilities to your employees. That’s more or less why you have employees in the first place. However, there’s more than one way that you can delegate tasks, depending on your personal style of management and the work style of each of your employees.
We’ve been examining the concept and phenomenon known as procrastination in recent weeks, touching on why we do it and how it often manifests itself in business processes. For our final few parts, we’ll be focusing on how you can stop procrastinating by utilizing both quicker, short-term tactics and long-term, sustained changes. Let’s start with some short-term tactics.
We recently started to pick apart the concept of procrastination as a means of understanding it better, and potentially, getting better at not doing it. Last time, we touched on a few ways that procrastination can potentially manifest, so it only made sense to us that we would continue pulling that thread and try to help you identify how you tend to procrastinate more specifically.
“Never put off until tomorrow what you can do today.” It’s timeless advice, as well as some of the easiest and most tempting advice to ignore. Procrastination is one of those things that we all assume we understand, but we wanted to take a bit of time to explore it in greater detail…and figure out how we can all work to resist it.
Information technology is a constantly changing industry, with practices shifting all the time. As a result, anyone you have working on your company’s IT should be actively seeking out various certifications to confirm that they are keeping up on modern trends and standards. To help you accomplish this, we’ve put together a brief list of valuable IT certifications that your IT personnel—whether they’re in-house employees or outsourced professionals—should have.
Every office has that one person that doesn’t seem to care that they are working in a room with other people. You know the type: They have day-old food on their desk. There are papers and other unnecessary items strewn about the desktop. Things are sticky and smell strange. The funny part is they seem comfortable with that mess. They may be the only one that is. In this week’s blog, we discuss the benefits of keeping your workspace clean.
Meetings are a common hold-up for getting things done in the office, an idea that is certainly not unfounded. Research supports the premise that meetings impact productivity. Let’s consider what the numbers say and how you can work to ensure meetings don’t influence your company’s productivity in a negative way.
Remote work has seen unprecedented adoption in the past few years. While we’re all for the benefits that this trend brings, it is critical that any business that embraces remote or hybrid work does so securely.
Let’s discuss a few measures that your business can and should implement to achieve this security.
For all the benefits that remote work offers, it does come with some challenges. Fortunately, there are different strategies that can be applied to help overcome them. Let’s break down something called structured problem solving, and how equipping your team members appropriately can help you with it.
AI has been a hot topic in recent months and years, which only makes sense. Not only has it been used in more public applications, but it has also caused a bit of controversy as it seems to “compete” with people. Back in September, art made by using an artificially intelligent platform caused a stir by winning an art competition, and workplace fears of a computer taking one’s job have seemingly become more well-founded than ever.
Most people are capable of productivity, but sometimes it can come a bit harder for some than for others. If you find your staff have difficulty with consistency and productivity, we aren’t here to tell you methods for increasing their productivity; rather, we want to introduce a concept that is often overlooked when trying to get the most out of your team, and is a trait often found in the most productive people, and that is patience.
For many years now, there’s been a bit of a fear of AI—artificial intelligence—in the workplace, all while it has been put into practical use more and more often in many businesses. This all ties back to the work of Alan Turing, who (amongst his accomplishments in computing) created what we know as the Turing Test as a means of gauging how intelligent a computer is.
When times get tough, businesses are pretty quick to start cutting costs wherever they can…and frequently, the business’ IT is the first thing to hit the chopping block.
While we contend that IT is the last thing you want to cut back on when times are tough, you may not have a choice. Therefore, we wanted to take a few moments to explore how you can resist some of these cuts—and if not, what you need to prioritize.
Today’s businesses need to be prepared for threats of all kinds…that’s unfortunately just fact. Modern cyberattacks are not only getting more effective, they’re also able to be a lot less discerning about who they target. This creates exponentially more risk for businesses of all sizes. Let’s go over how you can develop a cybersecurity strategy that helps temper this risk a bit.
The telephone, as a technology, has been around for quite a while, more or less serving businesses for that entire time. Of course, we’ve seen quite a few advancements in telephony over the years, which has helped it to remain a cornerstone of modern business communications to this day in the form of Voice over Internet Protocol, or VoIP.
Hot desking—the workplace organization method wherein there are no assigned workstations—has an assortment of pros and cons to it, but many companies are finding the more fiscal benefits to be worth the trade-offs. Let’s explore some of the pros and cons of hot desking, and go over a few tips and strategies that will help if you choose to implement it.
Have you ever gotten a message that just makes your heart sink in your chest? Like, your dread piques the moment you see it? Chances are pretty good that your team members feel that way whenever you send them a particular message, particularly during certain times. Let’s consider why this may be the case, and how you can better manage your communications to more effectively communicate with your team.
We hate to be the bad guy, but we’re certain that you cannot multitask nearly as well as you think you can. Multitasking is just not how the human brain works, and whether or not you believe in the psychology of it, we think you stand to benefit by outsourcing some of the tasks on your plate to a managed service provider.
As Miguel de Cervantes wrote in Don Quixote, “...is the part of a wise man to keep himself today for tomorrow, and not venture all his eggs in one basket.” It was wise advice then, and it’s wise advice now—especially when it comes to your business’ network and your data security.
Let’s explore the concept of network segmentation, and how it can help to protect your business.
Nowadays, the better your employees collaborate, the better your offering is going to be. This means getting the collaboration tools needed to make it simple for your staff to work together to create something great is critical. This month, we take a minute to discuss some of the problems businesses have with collaboration and how you can circumvent these challenges.
It doesn’t matter if your workplace is your typical office space or if it is remote. There will always be factors that can contribute to burnout. These struggles are not exclusive to the location of the office, and if left unchecked they can impact work performance, productivity, mental health, and so on. It’s important that you have coping mechanisms and strategies in place to address burnout before it becomes too severe to counter.
The average person will spend an estimated one-third of their life at work. One third. That’s a lot of time, providing plenty of opportunity to accumulate stress. Over time, these emotions could potentially overwhelm your employees and lead to a breakdown. This is, naturally, harmful to your business, so let’s explore some strategies you can share with your team to help them deal with their workday stresses.
Many businesses, seeking to balance the positives brought by remote work to the value that in-person, face-to-face operations have to offer, have leaned into hybrid work practices. This has led to many reconsidering how their office space is set up. Let’s dive into how these considerations are now shaping the workplace.
Look, I’m not going to pretend that the executive level of any size of business doesn’t already have plenty on its plate. Having said that, it is important that a business’ top dogs are on the same page as its IT team members. Let’s run through the different points that this relationship should focus on for your operational benefit.
Chances are pretty good that, by this point, you’ve heard of burnout—maybe you’ve even suffered from it before yourself—but, just in case you’re a remarkably lucky human being, it’s the phenomenon where your employees become disengaged to the point where their performance suffers. While this isn’t good in any facet of your business, it can be especially damaging in terms of your security.
When you virtualize a software solution, you are essentially storing it in an online environment where it can live. In other words, it remains in the cloud and is accessed through the Internet. This approach is helpful for many businesses, so why not flip this concept on its head and give hardware virtualization a shot? You might find that virtual workstations, for example, offer many benefits that can help your company be more productive and efficient.
