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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Steps You Can Take to Ensure Your Files are Secure

In today’s business, sharing files is easy and something many workers take for granted. Unfortunately, not all file-sharing methods are secure. When efficiency is prioritized over security, it can often lead to extremely troublesome situations. For this week’s tip, we thought we’d go through a half dozen practices you can take to ensure your files get to where you need them to get safely and securely. 

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7 Critical Mistakes to Avoid Concerning Your Network Security

Your network security is of the utmost importance to your business for numerous, hopefully obvious reasons. However, there are a few errors that are easy enough to make that could easily be the proverbial monkey wrench in the works. Let’s go over what these network security faux pas look like, so you can resolve them more effectively (and don’t worry, we’ll discuss that, too).

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To Maintain Your Cybersecurity, You Need to Understand Your Risks

Since it is our belief that our clients are under constant threat of being the next business hit with a cyberattack, we maintain a pretty aggressive security posture. That’s not to say that all threats are created equal. That’s why it is important to assess risk over the types of attacks and threats you have to confront and plan accordingly. 

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How to Create a Risk Management Process for Your Cybersecurity

We’ve been known to take a bit of an extreme approach to cybersecurity—your business is at constant threat of being attacked by all manners of threats and all that. While we stand by this approach as an effective way to boost awareness and adherence to cybersecurity needs, there are certain attacks that are more likely to target you. This is where risk management comes into play.

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Get Your Online Accounts In Order - Part 1

Google, Amazon, Facebook, LinkedIn, Netflix, eBay, Paypal, Hulu, Spectrum, NYSEG, Microsoft—most of us have an overwhelming number of online accounts. That’s not only a lot of entities that have information about you, but you want to be able to access these accounts when you need them without having to do a bunch of detective work just to find your credentials.

I’m going to make your online footprint so much easier to manage. It takes a little bit of work, but let me tell you, this is going to save you a ton of time, and prevent a whole lot of stress.

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Get Your Online Accounts In Order - Part 2

Previously, we talked about why it is important to get control over your online accounts, tie them down under one extremely secure email address, and store all of your unique, complex passwords in a password manager. Now let’s talk about how to gain control over your online footprint as a business or organization.

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The Quality of Your Internet Connection Is an Important Metric to Track

The Internet is a critical tool in your business’ toolbox, so it needs to be fast, reliable, and stable. What kinds of factors go into ensuring that you get the best, most reliable Internet connection? Find out in today’s blog.

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Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

While we’re all for efficiency, there are some boundaries that should not be crossed for everyone’s benefit. Take, for instance, the email you use to subscribe to online services. While it may be tempting (or, for some people, automatic) to use your work email address when you sign up for, say, your Netflix account or an online merchant, we wanted to discuss why this is a bad habit to get into that could have lasting consequences.

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E-Waste is a Massive Problem that We Can All Help Fix

Discarded electronics, including the hardware that so many businesses cycle through, are a big problem—and not one that we can ignore for a variety of reasons. Let’s explore the issues surrounding e-waste, as well as what can be done to reduce it.

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Cybersecurity Training Tips from the Pros

For every level of business, cybersecurity is a big deal. For the enterprise, they deal with a lot of would-be attacks and need their staff to know how to respond if they are targeted. For the midsize business, the convergence of underwhelming IT support and a growing workforce can be the perfect storm. For the small business, a significant cyberattack could be the beginning of the end for their business. This is why, no matter what size your business is, you need to have a cybersecurity strategy in place that includes tools, monitoring, and protocol. This month, we have put together a list of considerations your business should note to keep your network and data safe.

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Can Your Computer Support Consultant Answer These 3 Questions Correctly?

There is a massive difference between being able to fix a broken computer and managing the IT for an entire business. It’s critical that the person/people/company managing your IT understands the reason you have IT in the first place.

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Important Cybersecurity Tips for Anyone

Whether you’re referring to ransomware, phishing, data theft, spoofing, any of the many forms of cybercrime, it is something that all businesses need to prepare themselves for. While different business sizes will have differing scales to contend with, these kinds of preparations will involve the same basic principles. To help you best defend your company against cybercrime, here are a few tips based on those principles.

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When It Comes to Internet Security Awareness, It’s Best to Start Early

Hopefully, you’re aware of how important cybersecurity is today—if not, make sure you come back to our blog often for more information on that. The Internet, for all its benefits, can easily be the source of serious threats. With today’s youth growing more connected, these threats can easily target them… making it all the more important to start teaching cybersecurity awareness and best practices early. 

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Avoiding Scams Starts with Awareness

The world is full of people who would try to take advantage of your organization and its employees—or, in less gratifying words, scammers. They will do everything they can to try to fool your company and make a quick buck doing so. How can you make sure that the countless messages and phone calls you receive on a daily basis aren’t crooks trying to scam you out of house and home? It all starts with a little awareness.

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Steps You Can Take to Maximize Work-from-Home Productivity

We’re coming up on two years since the COVID-19 pandemic changed many workplaces’ operational strategies from in-person work to remote work. In that time, many businesses who hadn’t initially considered remote working to be a viable option have now made it a core part of their onboarding process. This means there are plenty of workers who are now beginning remote work who haven’t really experienced it before. Today, we thought we’d go through a couple of strategies that will help remote employees be as productive as possible as they work from home. 

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How Our Team Helps Protect Christmas from Krampus

The holiday season has a variety of famous key players, including the likes of Santa, Rudolph, and the rest of the North Pole crew. Each year, they use their magic to help spread goodwill and joy to all the nice children of the world… but did you know that they are also responsible for protecting those who make the naughty list from Santa’s villainous counterpart, Krampus?

As the official managed service provider for Santa’s operation, we have been cleared to share the story about how we’ve helped defy Krampus to save Christmas.

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Fake Ransomware Shows That Fear is Often Our Worst Enemy

There’s no way around it; ransomware is bad stuff, plain and simple. The first half of 2021 saw a massive increase in ransomware attacks that made the lives of countless individuals and business professionals difficult. However, a new trend is surfacing, and it’s one that you might be surprised to see: fake ransomware threats.

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Traveling During the Holidays? Keep These Tips in Mind

The holidays are times for people to come together, even in these incredibly stressful times, so you’ll want to make sure that you are taking all the necessary precautions on both a personal level and a technological level. Here are some ways that you can keep yourself safe from a technology perspective this holiday season.

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Learning Telltale Signs of a Phishing Email Can Save Your Business

Phishing is one of those threats that has been around for a long time, and as time passes by, these threats only become more difficult to identify. Some businesses can’t tell the difference between phishing scams and actual emails. Here’s how your company can take steps toward properly identifying and responding to phishing emails.

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Life Lessons that Can Also Apply to your Business IT

Technology is one element that many small businesses struggle with, but it turns out that a lot of the same advice that you might get for regular life lessons can also apply to IT! Let’s take a closer look at how we might apply some of these lessons and why it just makes good sense to keep these tips close at hand.

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Tip of the Week: Cleaning Your Headphones

A lot of people spend the modern workday with headphones on or earbuds in, listening to music as they work or communicating through a headset. That makes it inevitable that these devices will get dirty. Let’s go over how these devices can be safely cleaned to get rid of the grime that nobody wants to be wearing on their head.

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Tip of the Week: How to Minimize Employee Burnout

Workplace burnout is a serious issue that can have far-reaching impacts in your business. Therefore, it is critical that you can identify when one of your team members is starting to feel it, and know what you can do to help reduce it. Let’s go over what can lead to burnout, as well as a few ways to remediate it.

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Should You Archive That Email or Delete It?

What do you do with your old email messages? Do they just sit around in your inbox and collect dust? If so, this is certainly a wasteful practice, as those emails can accrue over time and take up a sizable chunk of space. The question then becomes, what do you do with the emails to keep them from taking up so much space, especially when you might be paying for the space?

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How Centralized Authority is Crucial for Your IT

The cloud is undeniably an invaluable business tool, so long as you maintain control over your business’ usage of it. This centralized authority over your cloud’s access controls is key to its successful utilization. Let’s briefly discuss what this means, and the ways that this can be established.

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Is Your Web Browser Secure?

The Internet browser is easily one of the most-used applications in this day of cloud-hosted resources and online content… but for all that use, is it also one of the most-secured applications? In some ways, yes… but there’s always a few extra steps that can help you improve your protections.

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Is Your Business Following These Essential Best Practices Right Now?

Whenever your technology is involved in your business processes, it is important that you abide by best practices to see the most effective results. Let’s run through the most effective practices that you should reinforce in your operations.

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3 Easy Actions Every Employee Can Do to Keep Their Computer Clean

Regular computer maintenance is part of maintaining healthy IT infrastructure, but one aspect that can often go by the wayside is keeping your computer physically clean. By this, we mean keeping it dust-free, clean and tidy. We’ve put together a shortlist of everyday actions that employees of any caliber can use to keep their workstations clean. This will help your organization take preventative measures over time and (hopefully) prolong the lifespan of your business’ technology.

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Tip of the Week: Delete Temporary Files in Windows

We’ve all been in a place where the storage on our computer fills up a little too quickly for our liking. While you could delete or store unused files in the cloud, there is another method that you can use to quickly free up a little extra space that you might not have realized is there. If you can delete temporary files, you might find that you suddenly have a lot more storage space to play around with on your computer.

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How to Tell If Your IT Training is Insufficient

While the right IT solutions can be a major benefit to your business and its processes, this will only be the case if your team members are trained to use them correctly. Let’s go over some of the training that you need to prioritize in order to ensure your team is ready to use your technology the way it should be used.

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3 Variables You Need to Consider for an Effective Digital Transformation

For decades, technology has been the driving force behind some of the biggest and most radical shifts in business. Therefore, it makes sense to assume that the keys to your organization pushing past its limits and becoming truly exceptional lies in the implementation of new technologies that change operations in a profound way. The process of digital transformation does not have to be difficult, but it is important in a business environment so that you can stay competitive.

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3 Decisions You’ll Want to Avoid Concerning Your Technology

Your business’ technology is the best tool for its success… or it can be, at least. In order for you to see the kind of value from your tech that you’d expect of it, you need to approach it by making good decisions. We wanted to go over a few ways not to do so, to help you avoid undesirable situations.

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The Importance of Proper Disposal of Connected Devices

It is a well-known and unfortunate fact that technology does not last forever, and in today’s era of upgrades, no time has this been more true than in the modern day. Therefore, it makes sense for businesses to have a plan in place for when it does come time to replace older devices. This, of course, involves the proper disposal of connected devices, a practice that could very easily be done in a way that is both destructive to the environment and devastating for data privacy if done improperly. We’re here to make sure this doesn’t happen.

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Strategies for Training on New Technology

You may have been in a position where you tried to implement a technology solution in the past only to find that your staff is simply not responsive to it in any capacity. Maybe they do not see the value in the solution, or they do not understand what issues the solution resolves for your organization. To help you instill the correct mindset in your employees regarding technology, here are some training tips!

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New Study Shows the True Potential for a Shorter Work Week

Have you ever wondered what would happen if we reduced the number of hours in the work week or shaved off an hour here or there during the workday? The discussion of a reduced or shorter work week is a common topic in productivity circles, but a new study performed by Iceland has created even more buzz with its astounding results.

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Training is Crucial to Establishing a Security Strategy

Cybersecurity is one of those components to an IT strategy that is absolutely critical; you cannot ignore it in today’s age of ransomware and other high-profile hacks. In order to make sure that you are prepared to handle anything that comes your way, you must periodically test your security practices and assess how well your team can prepare for attacks. The question remains as to how often you should do this.

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4 Outdated Office Conventions (and the Technology That Replaces Them)

The office environment has changed a lot over the years with technology being the impetus for such change. In your years doing business, how much has changed? How much of that change was driven by technology? Many of the traditional conventions of conducting business have been changed for the better as a result of these technological developments; here are just a few of them.

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Build Great Habits with These 3 Tips

As a business owner, we are sure that you have your fair share of day-to-day stressors. Oftentimes, these stressors can lead to the development of bad habits. When this happens, you might get the urge to correct the bad behavior and replace it with good, productive habits. That said, it’s easier said than done to build good habits, especially when you have so much else on your plate.

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Prepare Your Business to Avoid Disaster

Businesses were just hit with one of the worst disasters possible, and many of them were not prepared. It’s not often that a global pandemic hits, but businesses that were prepared to react to it were much more successful than ones that were forced to shoot from the proverbial hip. So while many businesses were overrun with new costs brought forth by the pandemic, the businesses that considered a situation like the one we’ve been facing for well over a year, and had a strategy for what they needed to accomplish to keep continuity during an event such as the COVID-19 pandemic, are faring quite a bit better than those that didn’t have a plan. This month we thought we’d outline a few ways your business can improve its disaster preparedness. 

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How Metrics Can Bring Your Marketing To New Heights

When enacting a marketing strategy, it is of considerable benefit to pay attention to metrics—key data and measurements that can provide you with invaluable insights. However, not all data qualifies as a metric, and not all metrics will make sense for all of your initiatives. As a result, it is crucial that you identify the metrics and key performance indicators that apply to each initiative.

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There Are Serious Benefits to Setting Up a Knowledge Base

If you are looking for a way to smooth out the edges of your business, consider putting together a knowledge base that includes all policies, procedures, and other information so it is readily accessible by the people that interact within and from outside your business. Businesses that have well-documented policies and procedures have a tendency to have less difficulty onboarding new hires, fewer operational problems, and can always provide access to resources needed by employees, customers, and vendors. Today we will give you a few tips on how to successfully create a working knowledge base.

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Tip of the Week: How to Keep Your Emails from Being Flagged as Spam

While spam filtering can be great for your business’ own defenses, the spam filtering that your contacts have in place could very well keep your messages from reaching them. This simply will not do. Let’s go over a few ways that you can help prevent your emails from being caught up in these filters before your contacts or prospects can read them.

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Considerations That You Need to Make When Adding New Technologies

It’s no secret that new technology can be useful for a business, unfortunately too many businesses struggle with their technology implementations. When adding new tools to your business, you will need to understand that the more deliberate you are, the more success you will find. Rushing any new deployment is sure to have some types of issues. For today’s blog, we take you through some of the best practices of adding new technology to your business.

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Understanding the Relationship Between HIPAA and HITRUST

HIPAA—the Health Insurance Portability and Accountability Act—is a serious concern for all healthcare providers that operate within the United States, and for good reason! Since August 1996, HIPAA has mandated that these healthcare providers comply with various best practices. While HIPAA is relatively familiar to many people for assorted reasons, fewer know about HITRUST (the Health Information Trust Alliance) and how these acronyms ultimately cooperate with one another.

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Make Sure Your Staff Understands the Importance of Their Role in Your Organization’s Cybersecurity

Today, employees have to be a major part of every business’ cybersecurity attempts. The reasoning is simple: attacks are more likely to come in the form of end user correspondence than on a direct assault of the network. As a result, it is important that cybersecurity is more than just another line item on a task list, it has to be built into the culture. Let’s discuss a few ways to get your employees to care about cybersecurity.

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A Company’s Boss Needs to Take the Lead on Cybersecurity

Cybersecurity is critically important to businesses of all sizes, which means that all businesses need to put forth a concerted effort to ensure their security is locked down. This, in turn, will require someone to take point on developing a cybersecurity-focused internal culture.

Who better to do this than the boss?

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How to Get the Most Out of Your VoIP System

By now you’ve heard of VoIP (Voice over Internet Protocol), the telephone system that runs through your Internet connection rather than a phone line. VoIP can save your business up to 60 percent off your current phone bill. What many people don’t know—even ones that utilize a VoIP platform—is that there are many available options that can have major benefits for your business. Companies that have VoIP typically only use between one-third and one-half of the available options. Today, we wanted to showcase five VoIP features that you may not be taking advantage of.

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Using a Password Manager Can Keep Your Accounts Secure

It’s true that if they are created to be secure, passwords are hard to remember. There is also no denying, however, how important it is to use different ones for each account, all sufficiently complex. If you are doing things right, you probably have too many passwords to remember, which is why a password management system is a solid tool. This month, let’s take a look at the password management system.

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What You Need to Do If Your Business is Hacked

Few things are scarier for a modern business to consider than the idea that they will be hacked, regardless of that business’ size or industry. After all, hacking can, will, and does cause significant damage across basically all aspects of your organization. This is precisely why it is so important that—should a business be hacked—the proper steps are taken in response.

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3 Ways to Improve Communication In Your Small Business

When we say “improve communications” you probably are expecting an article about telephone systems or which video conferencing platform works the best. Normally, you’d be right, but today we decided to briefly go over four ways that you can foster better communications between management and their employees inside of your business.

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Productivity in a Very Difficult Time

Some people may say that operational efficiency and productivity are only measures of how well managers are able to manage. Make no mistake about it, productivity is important to workers, too. When COVID-19 spurred lawmakers to create stay-at-home orders in March of 2020, the fear was that productivity would decrease so much that it would destroy society. This obviously didn’t happen, but there has been some ebb and flow of the productivity metrics since the beginning of the pandemic. Let’s take a look at productivity during COVID-19.

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How’s Your Password Hygiene?

I’m not sure we need to tell you how important passwords are: they are the front-line defense to most of the accounts you create. What is often overlooked is the strategy of how to use a password to successfully protect accounts and data. Today, we will discuss best practices   when creating and managing your passwords and how you are likely approaching your password strategy improperly. 

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Tip of the Week: How to Keep Your Team from Burning Out

Considering what the past year has been like, the idea that workplace burnout has been a hot topic isn’t all that surprising—even though less time has been spent in many offices than almost any other time to date. Regardless, burnout simply isn’t an office issue, meaning that remote workers are still susceptible to its ill effects.

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Policies that Every BYOD Strategy Needs to Abide By

One of the most effective means for a business to shave a few dollars off its budget (and potentially boost employee engagement, for that matter) is to adopt something called a Bring Your Own Device policy—effectively, an agreement that allows their team members to access business-owned documents and files on devices they personally own to get their work done. While these policies have been shown to be very effective, they also need to be carefully considered so they can be adopted appropriately.

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Tattoo Marketing is a Thing [Video]

b2ap3_thumbnail_business_devotion_400.jpgAs a business owner, you’re proud of your company’s logo because of everything it represents. Do you love your logo enough to get it tattooed on your body? What about your staff? Would they be willing to make such a permanent commitment to their job? Yes, tattoo marketing is a real thing. What can your business learn from this bold marketing trend?

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Three Smart Business IT Moves for Any Sized Organization

Seeing as technology is a critical component of most business processes nowadays, it is effectively guaranteed that it will benefit your operations to abide by a few particular best practices. Let’s review these practices now so you can move forward and use your technology to its highest capabilities.

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Taking a Look at the IT That Fuels NASA’s Success

Perseverance recently paid off, with the successful touchdown of the so-named Mars rover. In light of this, let’s consider a past rover launch and how a technical issue it encountered provides a case study for anyone whose business relies on technology.

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Three IT Practices that Can Drive Your Business’ Success

When looking to improve your business via the use of technology, it helps to keep a few basic tenets in mind. Let’s review some strategies to help reinforce their importance.

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Tip of the Week: How to Prepare a Data Breach Response

Unfortunately, the more people lean on technology, the more data breaches there are. The correlation makes sense, but with so much innovation in data security and data systems, it’s a shame more can’t be done to keep businesses and individuals from losing data to opportunists and scammers. That’s why knowing how to circumvent these forces is essential to keep your data safe. Let’s take a look at how the people that are best at it keep their data secure. 

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Test Your Backup Before You Regret Not Doing It

If there is one thing that you could take away from our blog it is that data backup is an integral part of any business continuity strategy. Unfortunately, there are so many different parts to it that it’s not surprising some data could slip through the cracks if not maintained properly. If you’re not actively taking measures to keep disasters from derailing your business’ progress, you stand to lose more than some data. Let’s take a look at some of the critical parts of a data backup and disaster recovery process and why it is essential to give them a test regularly. 

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Have You Prepared Your Employees to Catch Phishing Attempts?

While it initially sounds promising to hear that the number of data breaches seen last year went down significantly, it is important to recognize that the number of data records leaked as a result more than doubled. One clear cause was the resurgence in the use of the underhanded malware variety known as ransomware. With this suggesting an increased threat of ransomware incoming, can you confidently say that your business’ team is ready to deal with it?

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3 March IT Holidays You Should Know

If you look hard enough, there is a “novelty” holiday for just about every day of the year. While many are of the fun and goofy variety, like March 13 being National Earmuff Day and March 28 being National Something On a Stick Day, others are used to remind us of important ideals and practices. Let’s take a few moments to shine a light on those days dedicated to important information technology concepts (even though we’ve technically missed National Technology Day, on January 6, Data Privacy Day, on January 28, and National Clean Out Your Computer Day, on February 8).

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Threats Can Come From Inside Your Business, Too

With so many companies having to deal with security problems coming in from the Internet, they may think that securing against an attack coming in from the outside is where all their attention should go. This can be an oversight that could have dire consequences for your business. This month, we tell you why you need a security strategy that protects your data and infrastructure from all manners of threats—inside or outside your network.

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Significant IT Challenges for 2021

2020 was… well, 2020… so it really isn’t any surprise that those businesses that made it to 2021 aren’t quite out of the woods yet. The many difficulties and challenges that 2020 brought will carry over into this year, many of them pertaining to information technology and how businesses utilize it. Let’s take a few moments to anticipate how these IT challenges will manifest this year.

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The Democratic Republic of Congo’s Near Miss Teaches an Important Security Lesson

To preserve your cybersecurity, you need to have a comprehensive view of everything involved with your technology—and we do mean everything. Let’s consider a recent close call, involving the Democratic Republic of Congo that exemplifies this perfectly that could have potentially exposed millions of Internet users to serious threats.

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Worried About Losing Your Technology While Working Remotely?

Remote work has been on the rise for some time, even before the COVID-19 pandemic made it the safest way for a business to operate. Naturally, this makes organization a particularly crucial thing to consider, especially as public areas reopen as workspace options.

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Reconsidering IT Principles Can Help Push Business Forward

It isn’t often that you’ll hear a managed service provider say something like, “There’s no school like the old school.” In many ways, however, the basic principles of a solid business IT strategy haven’t changed all that much… despite the momentous changes that we’ve witnessed in terms of the technology we use. Let’s consider some of these principles, and how they’ve changed over time (if at all).

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3 Scenarios Where Data Backup Can Save Your Business

Know it or not, your business takes in and creates a lot of data. Most of this data, like most items and information, isn’t worth much. Some of it, however, is crucial to your business’ ability to operate. If a situation comes along where you are faced with the prospect of losing your data, it will be much better to have a backup plan in place than not.

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Cultivating Good Business Communication is Critical

Communication is key to any good relationship, and this is even more true when that relationship is based in a business setting. This is the case whether you’re referring to the correspondence between an organization and its clientele, or the collaboration between employees as they complete their tasks. Let’s consider four things small businesses can and should do to create a communications strategy that encourages their success.

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Good Practices Often Yield Good Results

If you are a frequent reader of our blog, you will notice that “best practices” is a term that is used generously. That is because there are certain ways to go about things when you are working with technology. Today, we wanted to go over what the term actually means and why they are important when managing your business. 

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Tip of the Week: Simple IT Practices for Business Success

Most businesses nowadays rely quite heavily on information technology to operate, as I’ve no doubt that you’re aware of. That’s why we thought it would be valuable to share some very simple IT best practices to help assist your operations by keeping your resources productive and secured.

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Tip of the Week: 4 Resolutions for Your Business Technology

2021 is almost here, and if your business isn’t using technology to its fullest capability, you’re missing out on some considerable opportunities. Let’s go over a few winning strategies that you should adopt in the coming year.

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Cybersecurity Can’t Be Based on Luck

Over a quarter of all data breaches happen to small businesses. The cost of a data breach is really prohibitive to your business’ operational and financial health. To keep your business’ data and infrastructure free of threats and relatively secure, small businesses will need a combination of useful technology tools and well-designed strategies. Let’s take a look at several steps your small business can take to secure itself from digital theft.

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Why You Need to Prioritize Backup and Recovery

It doesn’t take a lot of consideration to know that your business is extremely limited without its data. There are dozens of antivirus solutions on the market for this very reason. One of the best ways to protect your digital assets is to back up data using a reliable backup platform. In today’s blog, we’ll go over a few basic considerations to make if you want a data backup that you can trust.

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How to Work Remotely Without Undermining Security

With remote access being so popular right now, it is important that there is an awareness of how to maintain your business’ security while utilizing it. There are a lot of steps involved in doing so. Let’s go over some of the most important considerations that you need to weigh while your office continues to work remotely.

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How to Monitor Your Employees’ Activities without Crossing Any Lines

Of all the contentious topics in the workplace, employee monitoring is among the most divisive. As an authority figure in your business, it is only natural that you would want to make sure that your team is working diligently—especially as they are working remotely. That being said, there are some lines that cannot be crossed you should be aware of. Let’s discuss the concept of monitoring your employees and what cannot be done.

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Four Key Components of Successful Network Security

Nowadays, a business’ network security needs to be amongst its top priorities if it is to have any chance of operating without undue risk of data breaches and other incidents. Admittedly, managing this sounds like a Herculean task, but a few relatively simple implementations can help give your security a considerable advantage as you lock down your business’ future. Here, we’ve reviewed four such areas you need to focus on.

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How Important Is It to Keep Devices Charged Up?

Owners of Nintendo’s Switch console should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the kind of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

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How to Beat Cybercrime and Stay Secure

Unfortunately, it is hard for the modern business to keep all of their data secure. There are just so many threats that most businesses leak data without even knowing it. There are things you can do, however. Today we will go through four considerations that can help you stay ahead of cybercriminals. 

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How to Spend Less Time in Your Email Inbox

While email is an indispensably useful tool in the office, it can quickly become a time-sink if finding the right messages to read and respond to becomes an overbearing responsibility. Fortunately, there is a simple solution to remedy this that, after spending some time learning about the full capabilities of your email platform, can once again make your email the useful tool it is meant to be.

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How Remote Workers and Students Can Work Smarter

Now that the school year has begun many young children are juggling between altered classroom setups and continued remote education. Naturally, this has caused a lot of people no small amount of stress. To try and relieve this stress and make the process of working or learning from home as effective as possible, we wanted to share a few tips with you.

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How Should IT Be Used as Employees Return to Workplaces?

Many workplaces have started the processes necessary to safely return their employees to typical operations. However, this is going to involve no small amount of preparation in terms of your business’ technology and proactive planning. Let’s consider the different approaches that you could take as you resume operations in a way that helps protect your team while still enabling work to be done.

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Cybersecurity Basics Explained

Over a quarter of all data breaches happen to small businesses. The cost of a data breach, well, it sure isn’t worth it. To keep your business’ data and infrastructure free of threats and relatively secure, small businesses will need a combination of useful technology tools and well-designed strategies. Let’s take a look at several steps your small business can take to secure itself from digital theft.

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Are Breaks During the Workday all that Helpful?

Modern society is greatly focused on the virtue of hard work, of productivity. This has led to a kind of unspoken prejudice against breaks in the workplace, that any break that is not earned is the sign of an unproductive employee. As it turns out, the opposite is true. This week, we’re going over how you can turn your breaks into a way to accomplish more in the workplace.

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How Likely Is It for Remote Work to Continue?

Remote work has been crucial to many businesses as they work to sustain themselves throughout the COVID-19 pandemic. However, as businesses have adopted these new methods of operation, it has become clear that remote work is likely to be much more than a survival tactic moving forward. Let’s look to a recent survey to see how remote work is influencing these businesses.

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What Your IT Documentation Needs to Include, and Why

It is important that you have a handle on the technology that your business utilizes, which will require you to maintain comprehensive documentation regarding it and its support. Here, we’ll go through what a managed service provider includes in this documentation, as well as how it is used.

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What Reopening Should Look Like to Businesses

As businesses of all kinds either actively reopen or find themselves swiftly approaching that point, the ongoing status of COVID-19 guarantees that these organizations must carefully evaluate how to proceed. With numbers rising at the time of this writing, it is important that you establish the means to protect your employees from infection and illness.

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Test Your Backup!

Your data is vital for your organization’s continuity. Your data consists of everything from your company documents, accounting records, client contact information, prospects and leads, procedures, and everything else needed for you to keep operations running smoothly. That’s why all businesses need a solid backup solution that is monitored and tested regularly.

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Smartphone Addiction and Its Effects

Nowadays, most of us use smartphones; and, yes, probably most of us use them more than is healthy. There are those, however, that have come to depend on their mobile device so much that it completely dominates their lives. As people become even more attached to their phone, the impact this behavior has on their lives becomes more and more detrimental. 

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IT Training That Is Sure to Get the Desired Effect

A business without well-trained employees is one that is always on the precipice of disaster. With the threat landscape the way it is, you need your staff to know how to properly maneuver around company IT and you need to ensure they know how to protect themselves and the company in a digital environment. Today, we will take a look at some strategies to promote end-to-end security at your company.

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Tip of the Week: Laptop Battery Best Practices

Nowadays, laptops are the weapon of choice for productivity. They function much like a desktop computer but are mobile enough to go anywhere with. Unfortunately, most laptops chew through their batteries in only a few hours of work and need to be plugged in in order to function. With so many people working from home, many people are using their laptops more like a desktop and keeping them plugged in around the clock. For this week’s tip, we’ll discuss the best practices of a laptop battery. 

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For the SMB Returning to Work

Many states’ stay-at-home orders that are/were designed to mitigate the spread of the COVID-19 virus are now lapsing all over the U.S. As a result, business owners are re-opening their doors to a great deal of uncertainty. We have put together this guide to help the business owner understand that, even though you’ve finally been given the go-ahead, you have a responsibility to keep your staff and customers safe.

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Cybersecurity Takes Effort at 3 Levels

The way people talk about cybersecurity, it’s as if it is something like a television or a new phone: something you can just buy. That’s not the truth. When you are seriously looking at how you can keep unwanted entities off your network, while having control over what you do with your technology, you need to look at it as three levels of security.

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Tip of the Week: Best Practices to Protect Your Business

There are many different varieties of cybercrime that businesses need to be vigilant about. However, most of these varieties can largely be avoided through a few basic practices and behaviors. Here, we’re giving you a few tips to help you prevent attacks from successfully influencing your business, so make sure you share them with your entire team, as well.

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Data Security is Essential

Today, the threats businesses encounter from the Internet are more frequent and dangerous than any previous threats. To avoid being the victim of a cyberattack, you will need strategies and procedures aimed at mitigating them. Let’s look at some strategies you need to consider if you are to keep the threats off your network. 

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Let’s Go Through Some Security Best Practices

While there is no question that security is important to any business, there is often a disconnect between this principle and any actual implementations that it reflects. Unfortunately, this can often leave a business vulnerable. To prevent this outcome, it is important that you follow a few best practices when it comes to fortifying your business against attack.

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Don’t Get Phished Out of Your Stimulus Payment

Wherever there is money, there are scammers. So it may not be a big surprise that scammers are out en masse trying to get between you and your federally mandated stimulus money.  It’s bad enough that we’ve already seen a couple of phishing scams using the COVID-19 pandemic that are designed to help hackers get into accounts they have no business in, now that these scammers know that people are getting cash, the scams are kicked up a notch.

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The Definitive Guide on Password Best Practices

Protecting your online accounts, your data, and your customers’ information is now more important than ever. Industry and state-mandated compliances are now forcing businesses to tighten their cybersecurity, and it’s critical that every human being on the Internet take their own personal security seriously. This guide is designed to provide the best practices for strong passwords.

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How to (And How Not to) Approach Remote Work

Many businesses are currently finding the best course of action for them to take right now for the good of their employees is to adopt remote work policies. However, this puts a lot of responsibility on the employees to conduct themselves appropriately and spend the time they should be working diligently.

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Tip of the Week: Pandemic Problems

Now months into the COVID-19 pandemic, stay-at-home orders are still in place causing most financial analysts to suggest that the economies we depend on might not look the same when business returns. Let’s outline a couple of tips that will help get your business through this terrible situation.

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Six Things to Consider When Moving Your Business

When you move your business into a new workspace, it can be one of the most exciting times for both you and your staff. It isn’t easy, of course, but today we thought that we would give you a short list of considerations that you should take in order to make this process go smoothly.

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