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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Oneonta Businesses Need to Train Staff on Cybersecurity Best Practices

As much as your employees are some of your greatest assets, they also have the potential to be some of the biggest security risks that your business can encounter. To help mitigate these risks, you need to make sure your employees are trained to recognize threats and respond appropriately.

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Instant Messaging Tips for Greater Productivity

Communication is a key part of the workplace, and modern tools have made it more efficient than ever before to stay in contact with one another. One of the most important tools in the modern business’ repertoire is instant messaging, which is somewhat challenging to utilize without a way of ensuring productivity and professionalism.

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Business Email User Tips

Email is one of modern society’s best ways of staying in contact on both a business and personal level, but only if you’re effectively utilizing it. We’ll help you implement best practices and other methods to get the maximum benefit of your chosen email solution.

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Do and Don'ts of Managing Your Passwords

Password security is a tricky part of running a business. After all, it’s not just dealing with your own password, but those of the many employees all throughout your organization. In times like this, it’s helpful to provide them with a list of how to make the best passwords possible. Here are a couple of examples for what to do, as well as what you shouldn’t do, when building a proper password.

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Tip of the Week: Helpful YouTube Tips

YouTube might seem fairly straightforward, but it’s a little less so for business use than for personal use. Here are a few features that you will need to be aware of if you want to use YouTube effectively in a business environment.

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Planning for On-Premise Infrastructure Deployments

With cloud computing becoming a major benefit for organizations of all sizes, some have abandoned the idea of having on-premise servers at their place of business. This could end up being problematic, however, as data security and privacy of cloud-based resources have been known to be often less than reliable. If you are looking to host your own IT in-house, there are some issues you have to see to before you can start purchasing hardware.

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Tip of the Week: Basic IT Tips for Your Benefit

Look, we get it. All you want is for the technology your business relies on to just… work. While that may not always be possible, there are quite a few things you can do to help prevent issues. For this week’s tip, we’ll go over some basics that will help make your use of your computer much less stressful.

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With Phishing Attacks Beating 2FA, You Need to Be Able to Spot Them

Unfortunately, one of the most effective defenses against phishing attacks has suddenly become a lot less dependable. This means that you and your users must be ready to catch these attempts instead. Here, we’ll review a few new attacks that can be included in a phishing attempt, and how you and your users can better identify them for yourselves.

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How to Leverage Parallelism to Up Your Productivity

As unfortunate as it is to hear, science has pretty definitely kyboshed the notion that multitasking works. However, while multitasking may not actually have any true benefits to productivity, this doesn’t mean that there aren’t any ways to accomplish more in less time. Today, we’ll give you a better option than multitasking, a process known as parallelism.

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Tip of the Week: Android Pie Tips and Tricks

There are over two billion active devices currently using Android. Most of them that have been purchased in the past year or so have come with, or have been subsequently updated to, Android 9.0 Pie. With the introduction of their newest mobile OS, Google has ensured that their software powers more mobile phones than any other software in the world. Today, we’ll take a look at some handy tips you can use to get the most out of your Android Pie experience.

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Tip of the Week: Creating Process Documentation

Businesses are driven by processes. More often than not, these processes are fairly definitive - do this, then do that, then do the other thing - and require a set order of operations. There also happen to be a lot of these processes, which makes it important that they are well-documented so you and your employees can refer to this documentation later. Here, we’ll offer a few tips on how to best document a task.

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3 Things You Can Do to Hold More Effective Meetings

Do you ever feel like your business’ meetings simply don’t go as planned? These are often the most dangerous kind of meetings, as employees who have better things to do may find that meetings aren’t a great way of using their time (or their skills) properly. If you are having meetings that just seem like a waste of time, it’s your responsibility to start thinking about how you can improve them. Here are a few tips:

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Tip of the Week: Improve Your Business Communications

For many businesses, communication is a major contributing factor to their success. Technology--when it’s properly implemented, anyway--can play a big part in keeping communication productive, but with certain solutions, it can be difficult to determine context. Here are some ways that you can help your employees be as clear and concise as possible with specific communication methods.

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Why Multitasking Doesn’t Work (and What to Do Instead)

In the business world, productivity is everything, which means that many will try to boost their productivity however they can. Many swear by multitasking, or the practice of juggling tasks to keep themselves fresh and productive. However, evidence shows they are mistaken. We’ll go into why, and offer a few more effective alternatives.

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Tip of the Week: PowerPoint as a Multi-Purpose Tool

Microsoft PowerPoint is a well-known solution - well-known enough that the product has become synonymous with the task, regardless of what program one happens to use. Of course, this doesn’t mean that one necessarily must use it to create a presentation to go with a sales pitch. For this week’s tip, we’ll suggest a few other tasks you could complete with the help of a PowerPoint presentation.

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3 Data Recovery Issues to Consider

Even with a data recovery strategy, you can’t expect all problems related to data continuity to be resolved simply by having a strategy in place. Take a moment to ask yourself if you have the right strategy for your business’ needs. Below you will find several considerations to keep in mind when planning your data backup system, as well as how to make it happen.

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Prioritize the Protection of Your Google Account

Chances are you have a Google account, whether it’s for business or personal use. It’s more accessible today than ever before and provides a solid way to gain access to several important features and accounts. Considering how much can be done with a Google account, users forget that they can put their security and personal data at risk. Here are some ways that your Google account is at risk, as well as what you can do to fix it.

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Why Your Google Account’s Security is So Important

These days, it seems that to have a computer is to have a Google account. If one isn’t used for professional purposes, it is used as a personalized solution - and no wonder. The convenience and accessibility of these accounts alone are compelling, even before one considers the versatility that this account brings with it. Unfortunately, these benefits can be quickly overshadowed by risk if a Google account’s security is overlooked, even if unintentionally.

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How to Use Video on Each Social Network

One of the biggest benefits to using social media in a marketing strategy is the fact that it gives you the opportunity to experiment with different kinds of content--like, for instance, video. Video is a very strong marketing tool to use, but the social media platform will have an influence over what kind of videos are most effective. Today, we’ll explore how to optimize your video strategy for the different social media channels.

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How to Optimize Your Marketing Choices Through A/B Testing

One of the best things about marketing is that it is a very fluid process, heavily informed by how an audience reacts and responds to an initiative. This means that it is very important that you identify what marketing choices will optimize your impact. The process of A/B testing can help with this.

Here, we’ll discuss A/B testing in the context of email marketing to set a familiar scene for our examples.

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During the Holidays, Cybersecurity Matters at Work and Home

We’re right in the thick of the holiday season, which means two things: one, there’s a lot of data being exchanged between businesses and consumers, and (on a related note) two: there’s ample opportunities for cybercrime, targeting business and consumer both. Whichever side of the coin you are on at any moment, you need to be aware of the risks, and how to mitigate them.

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Three Gifts for Your IT Resource

The holiday season is here, and the spirit of giving is in the air. Why not give the IT professional in your life a few things that they’ve been wishing for all year? Here, we’ve compiled a list of things you can give them, some of which will cost you (and your business) nothing.

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Here’s How Companies Struggle with IT Security

No business can be successful if it’s constantly suffering from data breaches. Therefore, you should take measures to mitigate the issues caused by these threats before they present themselves. Here are four of the biggest issues your business could face in the field of network security.

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Tip of the Week: Keyboard Shortcuts to Save You Time

Even the simplest tasks in the office can eat up a surprising amount of time over the span of a year. For example, did you know that switching from your keyboard to your mouse can consume up to eight full work days every year? By taking advantage of keyboard shortcuts, you can cut down on the amount of time wasted on these little tasks.

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Tip of the Week: You Better Test Your Backup

Data backup can be the difference between a business that fails and a business that succeeds. After all, if an organization suffers from a data loss incident so bad that it has to deploy its data backup, it wouldn’t be able to survive without it. With a data backup and disaster solution, you can ensure business continuity. But what does this kind of system need in order to succeed, and how can you make sure your organization benefits from a data backup system in place?

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What Could Possibly Be Wrong with Your Computer?

Slow computers are one of the small annoyances in an office that can implicate a much larger issue is hidden. The frustration stems from not being able to get anything done, whether it’s because the computer isn’t responding to your commands or it’s so slow that you can’t accomplish anything noteworthy in your day. Thankfully, you can take some steps to check the speed of your computer so as to take proper action when it’s not working at expected.

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Just How Important Is the Data Recovery Process?

Data recovery can make your break your business’ continuity plan, and you absolutely cannot underestimate how important this is for the future of your organization. There are countless ways your business could lose data, and if you encounter even a single one of them, your organization could be put at serious risk. We’ll take a look at operational data loss and how your organization needs to strategize data recovery.

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Getting to Know Technology: A/B Testing

The best way to attract your audience is by understanding what they want from your business. Even something as simple as changing up the color of your branding to be more inviting can be extremely helpful. This kind of process is called A/B testing, and it can help you make improvements to the way your business operates.

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How to Ensure Your Business is Hurricane-Ready

As headlines shout about Hurricane Florence approaching the East Coast later this week, with Helene and Isaac also stirring in the Atlantic Ocean, it seems as good a time as any to discuss preparing your business for hurricane season; and, really any adverse weather effects that could negatively influence your business. Preparing your business for events like these is key to its survival, making it crucial that you know what your responsibilities are when awaiting a potentially devastating event such as a hurricane.

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Claim and Manage Your Business Online with Google My Business

You’ve probably noticed that when you search for a particular business using words like or similar to “near me,” Google will display three business options at the top of your search results, and then will load additional businesses once you click “More places.” Remember - people in your area that are looking for a business like yours will probably be doing exactly that. How can you make sure you are in those top three results?

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Have You Really Considered Your Maintenance Costs?

Computers need to be maintained in order to ensure that they are working as optimally as possible. It’s also known that technology solutions are prone to failure, be it from users making mistakes, deliberately ruining something in a fit of rage, or components simply failing. If you’re concerned about the wellbeing of your organization’s IT, then you need to rely on a technology specialist who can manage and maintain it.

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How To Get Rid of Those Pesky Extra Cables

Do you have cords, wires, and adapters just sitting in a cupboard or drawer, with no purpose other than taking up space? Of course you do. The average person will replace old or broken devices, and find the new devices aren’t compatible with the old cables, leaving them stuffed in a junk drawer or in a random box that they’ve kept “just in case.” Every home or business has the same scenario going on: lots of wires and cables left over from all the e-waste they have discarded over the years. If you want to get rid of your unwanted cables, here are a couple of tips on how to do so properly.

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Cloud Can Cover Most of Your Business Needs

The traditional computing structure has been under siege by cloud computing for the past several years. More businesses than ever are seeing the value in cloud-hosted applications and infrastructure, and while that may not be a huge surprise, the perceptions that the cloud can solve any of your organizational computing problems depend largely on the needs of that endeavor. Today, we will take a look at successful small business cloud strategies and tell you why they find success.

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Tip of the Week: Changing Your Network Profile

The Windows operating system has different settings for connecting to different networks. While this may seem like a minor detail, it actually can have considerable ramifications to your cybersecurity, not to mention that of your business. For this week’s tip, we’ll discuss how to use your network profile to stay secure, based on your situation.

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Tip of the Week: How to Better Manage Your Invoices

It doesn’t matter how good of a service your business provides or how incredible your customer service standards are if your business is lousy at ensuring that payments are received and processed properly. Invoices are an invaluable tool to help ensure your payments due are coming in efficiently. For this week’s tip, we’re examining how to leverage them better.

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Are You Ready to Adapt to Network Security Changes?

Humankind has always adapted and improved technology to make life easier, starting all the way back at fire and the wheel. Nowadays, our approach to making life easier through technology is centered around productivity and security - if we can accomplish more than before in the same amount of time, without worrying that it will be stolen, we’re happy.

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Three Keys to Proper Software Management

Nowadays, every company relies on some kind of software in order to properly function, so you need to ensure that this software is properly managed in order to maintain operations. While this may sound like a grand undertaking, software management is relatively simple and can be whittled down into three steps: leveraging the assets available, testing your strategies, and understanding what it is you have.

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Why You Need to Be Careful when Discarding Technology

Nothing lasts forever - especially your business’ technology. However, you shouldn’t just get rid of your old technology willy-nilly. This is mostly for two reasons: one, many of the components in our technology are really bad for the environment; two, carelessly disposing of technology is a great way to put your data at risk. In order to protect your data, you need to make sure that your old equipment is properly disposed of.

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Email Security Basics

Email is a modern classic as far as business solutions are concerned, and you’d be hard-pressed to find an office that didn’t use it in some capacity or another. However, because email is so popular, it has become a favorite attack vector of malicious users. Fortunately, there are some basic practices that will help keep your email account secure and your communications private.

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Bias Can Impact Your Business from Within

Despite what you may have heard, a bias is not an inherently bad thing. However, if not considered rationally, a bias can easily lead you to make a business decision that does more harm than good. Researchers have uncovered why we hold the biases we do, and how we might work to overcome them.

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How to Keep Your Mobile Data Safe

Oh no. You slap your pockets in a sudden panic, but you only confirm what you suddenly feared: you’ve lost your mobile device, the one with all of your business data on it. You haven’t an idea where you might have left it - all you know is that it’s just... gone.

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Power Off, or Leave It On?

At the end of the day, do you shut down your computer or do you put it into sleep mode? Depending on what you need from your device the next day, you might want to consider which option benefits you the most. Here are some of the pros and cons of both approaches so that you can pick which one best suits your situation.

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Spring Cleaning Your Business and Its Technology

Spring seems to be the natural time, after what are commonly dreary winter months, to revitalize and refresh your environment - why shouldn’t your business be included? Not only does it help your operations, a clean environment also has many direct benefits for your employees. Let’s review the effects of keeping your business, and its technology, in order.

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Are You Making Yourself Vulnerable Over Social Media?

Social media might make it easy to stay connected, but it comes with a lot of negative side-effects--particularly in regard to security for both personal and professional use. If social media isn’t used properly, it could spell trouble for your organization. How can you foster proper social media usage so that your organization doesn’t suffer from poor security practices? It all starts by spreading awareness.

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Leveraging Content Marketing in a B2B Strategy

When engaging in business-to-business marketing, your content plays a huge role in your success. Whether you’re creating social media content, blogging, creating articles for your web pages, creating newsletter content, or even working an in-person event, you need to make sure your content is effectively benefitting your marketing.

We’re here to help, so we’ve compiled some key considerations to make as you shape your content marketing strategy through each of the above tactics.

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Can You Spot the Signs of a Malicious Link?

The Internet is notorious for being a minefield of threats, many of which lurk hidden behind innocent-looking links. In order to go about business safely, you need to be able to identify which links you can click; and, which should be skipped.

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Tip of the Week: Is Spam Ruining Your Email?

You don’t need us to tell you that it’s extremely dangerous to hand out information to just anyone that contacts your business. This is important to keep in mind, especially considering how the majority of threats can be sent via email. You’ll likely encounter situations where you need to consider whether or not to click on attachments, as you could potentially put your business at risk.

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Tech Term: What Does “Encryption” Mean?

Email is a solution that needs to be protected, lest you expose important information to any onlookers while messages are in transit. Encryption is one of the key ways you can make sure that your messages are safe, but email hasn’t always used this method to secure messages. In fact, it wasn’t until relatively recently that encryption became a staple of the major email providers.

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Ransomware Makes Backup a Necessity

Your business relies on its data to succeed, which lends itself to the fact that your organization needs to have some sort of security measures put into place to guarantee its safety. 2018 is thought to be the year of ransomware, so it stands to reason that your business should prepare to deal with it. One of the best ways to deal with ransomware is to make sure that your company has a plan to restore data affected by said ransomware.

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Is Your Password Security Up to Par?

Passwords are all over the place these days, whether they’re required to access an online account, or access the devices used to open these accounts. While both types of passwords can make for ideal security conditions, this is only the case if the passwords are strong. If your passwords can be guessed by just about anyone, can you really call it a security measure? New insights from SplashData show that passwords aren’t being considered as much as they need to be.

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Can You Trust Your Mobile Apps?

You can never know whether or not that app you just downloaded to your smartphone can expose your data or identity to risk. While Google Play and the iTunes store certainly put efforts into ensuring that users can safely browse their app stores, it’s unlikely that they can find every single malicious app out there before it infects someone’s device. Therefore, you need to consider the following measures to ensure that you don’t put your business at risk by downloading unsecure apps.

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Data Privacy is Good for Your Business, According to the National Cyber Security Alliance

January 28th marks Data Privacy Day, a day intended to raise awareness of the importance of data privacy and educate users and business owners of its benefits. Spearheaded by the National Cyber Security Alliance, there are plenty of lessons the NCSA has to share with businesses as this day puts their, and their clients’, privacy in the spotlight.

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Tip of the Week: Why You Should Reexamine Your Business Practices

As a business adopts certain “best practices,” it is important for business leaders to consider why they are adopted, and more importantly, are they really for the best? There are many problems that subscribing to false best practices can produce, and so it becomes important to identify, adjust, and resolve them.

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Keep Your End Users From Contributing to Security Issues

Insider threats contribute to a significant number of data breaches. These cases of data exposure are enabled by a member of your staff, whether they intended to harm your business or simply made an honest mistake. With so much focus directed toward the threats out in the world, sometimes we forget that the biggest dangers can be among our ranks. To make up for this, we’ll discuss a few ways to keep insider threats from doing your business too much harm.

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Tip of the Week: Need to Write an Email? Keep These 5 Steps in Mind

There are good emails, and there are bad emails. You know them when you see them, but can you write an email that’s more likely to be read and acted upon? There are a few key steps to writing them more effectively. For this week’s tip, we’ll walk you through five steps to improving your emails.

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Tip of the Week: We All Make Mistakes, but Try To Avoid These Computing Ones

Mistakes happen, especially where technology is involved. There are plenty of ways that user error can occur when using a computer--many of which are avoidable through simple preventative measures. For our tip this week, we’ll go over some behaviors to avoid when using a computer.

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Your Mouse Can Do More Than You Think

You’ve used a mouse for years, but do you know of all the neat little tricks that it’s capable of? We’ll show you just how much you can get done with your mouse.

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Security Comes In Two Parts--Don’t Neglect The Physical Half

Physical security is more or less what it sounds like: security intended to protect the physical infrastructure that houses your business and your critical data. Many of the pieces of physical security will seem very familiar, even if you didn’t know the right terms for them.

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Scammers and Skimmers Are a Bad Combination

Considering how often hackers target financial credentials like credit card numbers and expiration dates, it’s not surprising that ATMs can provide a wealth of information to them. Hackers are willing to go exceedingly far just to get their hands on these credentials--including physically altering the devices themselves to install skimmers and other technology on them. Unless you know what to look for, it can be difficult to tell if a machine has been tampered with.

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3 Ways To Improve Your Business’ Data Security

Data security, always an important topic, has been made even more urgent by the Equifax data breach and the fact that 143 million users had their personal information stolen after entrusting it (or not) to Equifax. You need to consider what would happen if your business were on the receiving end of a data breach, and prepare to handle this truly unpleasant circumstance.

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Tip of the Week: 10 Tech Practices That Make Work Better

Each worker within an organization is delegated some sort of responsibility based on their role. Managers are responsible for managing, while human resources keep all workers accountable for their responsibilities. Yet, there are multiple responsibilities designated to all employees who use technology for their everyday duties.

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How to Best Take Advantage of Data Backup

Some organizations want to better understand the process that they use to take backups of their data and restore them in the event of an emergency. This is great, because the value of being able to do so cannot (and should not) be understated. A proper data backup and disaster recovery system could be all that stands between prosperity and failure.

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On A Scale of "Um...?" To "Safe," How Well Managed Is Your Data?

Putting together your workforce is something that requires painstaking attention to detail. You found workers who are willing to work as hard as possible to further your organization’s goals. Yet, you have to remember that even the most perfect employees are still human, and that they can make mistakes and can put the organization’s data at risk. User error is a common problem, and it is one of the most important things to keep in mind while you set up your information systems.

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Keep Bring Your Own Device From Becoming Bring Your Own Disaster

Do you let your employees bring their own devices in for use on your company network or Wi-Fi connection? If so, we’re sure that they love the freedom that you provide for them, but we must warn you of the dangers that this can bring to an otherwise careful business. We’ll discuss some of the benefits, as well as the pitfalls, of allowing your employees to use personal devices in the workplace.

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Protect Your Business with Strong Network Security Practices

With the surge in the number of small and medium businesses that have fallen prey to malware and cyber criminals, there is a lot of focus of what an organization can do to prevent being a victim and how the company should handle themselves after an attack. There is another key factor to preventing cyber criminals from penetrating into your network: your employees.

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The 7 Habits of Highly Effective PC Users

Security is one of the most crucial pain points of all businesses, but sometimes it can be tricky to implement solutions if you’re not sure what you specifically need. Network security isn’t easy, but it doesn’t necessarily have to be hard. If you have difficulty reinforcing a security state of mind in your office, we have good news for you; by keeping these tips in mind, you’ll be able to keep your business more secure than it would be otherwise.

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What Can You Do to Prevent Lightning From Frying Your Technology?

It doesn’t matter where your business is located--chances are you’re susceptible to thunderstorms. Lightning storms are very unforgiving, and they can lead to all sorts of problems for unprepared businesses. We’ll discuss some of the ways that your organization could be affected by a lightning storm, as well as how you can take measures to mitigate these dangers in the future.

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Tip of the Week: How to Set Your Windows Apps to Automatically Open in Full Screen

Here’s something that you might have noticed about opening Windows applications on your desktop; by default, they will generally open in a smaller window, giving you the ability to customize their size as you see fit. If you want a full size Window, it’s as easy as clicking on the maximize button in the top-right corner, but what if you didn’t want to go through this every time you open the app? There’s a solution for this, and we’ll help you find it.

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Your Employees are Your Most Important Security Feature, and Biggest Risk

Here’s a question: on a scale of one to ten, how confident are you that your employees are acting in the best interests of your organization’s network security? How confident are you that you’re setting a good example when it comes to handling your business’ security? Unfortunately, any confidence you have on this matter may be misplaced.

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Threats to Your Data Come From All Sides

Just over a third (36 percent) of businesses don’t back up business data at all, and apparently this number isn’t keeping some IT providers up at night (not the case for us). Your businesses’ data is precious, irreplaceable, and extremely expensive to lose. Let’s talk about how delicate and dangerous it is to not have it backed up.

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Common Misconceptions Concerning Business Cybersecurity

Today, we want to talk about something that not a lot of businesses would want to think about. What would happen to your organization if it were to suddenly experience a hacking attack? While security solutions can go a long way toward protecting your organization, you still want to make sure that you’re not relying solely on your security tools for protection. Rather, you should always stay vigilant, even if you don’t think something could go wrong.

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3 Tips to Get the Most From Your Data Backup

Business owners require ubiquitous access to certain information stored on their organization’s infrastructure. Thus, there’s an immediate need to safeguard this data from any sort of impending destruction. We’ll discuss ways that you can prevent the worst when it seems like your data will fall victim to a loss incident.

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Over 75% of Organizations Are Vulnerable to Hackers, Study Finds

Is your business prepared to handle all kind of online threats? A recent study shows that it probably isn’t. According to the think tank Ponemon Institute, four out of five businesses don’t have the infrastructure or security experts they need to spot and prevent incoming cyber attacks from succeeding. This is a significant statistic that can’t be ignored, especially if you want to secure your business.

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Tip of the Week: How to Keep a Facebook Friend From Viewing a Post You Don’t Want Them to See

b2ap3_thumbnail_facebook_tips_400.jpgThe advantage of Facebook is also its disadvantage: the fact that you’ve likely got a large variety of people on your friends list. While this works out great for networking, it may mean holding back on posting a personal opinion if it isolates or offends someone you’re friends with. To get around this social dilemma, Facebook allows you to hide your status from one or more friends. Here’s how to do it.

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This Hacker Stole 1.17 Billion Credentials. You Won’t Believe How Much He Sold it All For

b2ap3_thumbnail_bold_hackers_400.jpgIn a bizarre reminder of why security best practices are so critical to the world of IT, it has been reported that one of the largest collections of hacked and stolen login details are currently making the rounds in the Russian black market.

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Tip of the Week: 1GB, 2GB, 4GB or More - How Much RAM Do You Actually Need?

b2ap3_thumbnail_random_access_memory_400.jpgYou can tell when a workstation might need an upgrade if it’s slowing down, or if the machine is so absurdly slow that you can barely accomplish your daily tasks with it. One of the easiest ways you can improve the quality of your workstation is by increasing the amount of RAM.

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Tip of the Week: 4 Security Best Practices that Every Employee Needs to Adopt

b2ap3_thumbnail_security_best_practices_400.jpgSecurity is a hot-button issue for all types of businesses, but cyber security is such a complex subject that it’s difficult to jam-pack its many intricacies into one blog article. Sometimes understanding just a few ways to improve your business’s security practices can be a significant benefit for your organization.

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Tip of the Week: 5 Surefire Ways to Ruin Your Smartphone

b2ap3_thumbnail_smartphone_break_400.jpgThe best way to get the most life out of your smartphone is to take care of it. Or, you can ignore proven best practices and witness your smartphone meet its untimely demise. By not taking care of your smartphone in these five ways, you’ll be sure to doom your device.

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4 Ways to Avoid Distracted Driving While Still Being Productive With Your Phone

b2ap3_thumbnail_texting_while_driving_is_a_no_no_400.jpgBusiness owners who spend a lot of time on the road, like during a commute or on a business trip, understand how difficult it is to use smartphones while driving. Despite the fact that it’s illegal in many places, some people refuse to put down their phones and concentrate on the task at hand: driving. Doing so puts not only themselves, but everyone else on the road at risk of an accident, which can lead to expensive insurance payments and vehicle maintenance costs.

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10 Common Security Mistakes That Can Sink Your Network

b2ap3_thumbnail_mobile_security_400.jpgMost companies have to have a workforce, generally one of considerable size. Unfortunately, the more users you have, the more potential risks you run into. Of course, your workforce doesn’t collectively intend to be a security risk, but the digital world is a complicated place, with threats around every corner and malicious programs just waiting for your employed end-users to slip up. Here are ten such honest slip-ups to watch out for:

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Why Does Rebooting Your PC Take Care of So Many Issues?

b2ap3_thumbnail_what_does_a_reboot_do_400.jpgWhen you call tech support, you’re probably going to get the same response every single time: “Have you tried turning it off and on again?” There’s a reason that this happens so often, and it’s because restarting your computer is a great, low-tech way to resolve some basic issues with your system. However, it’s still good to be cautious about more serious issues that a reboot won't fix. We’ll walk you through what a reboot does, and it can be effective at fixing minor issues with your PC.

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Tip of the Week: 4 Brilliant Ways to Get More Work Done

b2ap3_thumbnail_productivity_tips_400.jpgThere are some workdays where distractions are abound and you can’t even remember what you’re supposed to be doing. In trying times like these, you need all the help you can get, just to stay focused and on task. Here are four simple adjustments to your work routine that have been proven to do wonders to increase productivity.

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Tip of the Week: Follow These 4 Best Practices to Keep Your Computer Clean

b2ap3_thumbnail_clean_your_pc_400.jpgA computer is a complex machine that demands routine maintenance and intentional caretaking. If ignored, the machine’s lifespan will be cut short. Here are four best practices that will ensure you get the most out of your PC.

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Tip of the Week: Protect Your Personal Information From Other PC Users With a Guest Account

b2ap3_thumbnail_user_browser_400.jpgHave you ever been in a situation where you have a friend who wants to use your personal computer for who-knows-what? In cases like this, you would want them to use a guest account, so as not to put your personal files at risk. Here’s how you can set it up in all commonly used Windows operating systems.

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Tip of the Week: 5 Simple Ways to Stay On Top of Network Security

b2ap3_thumbnail_network_security_practices_400.jpgSecurity is a top priority in today’s business environment, especially following high-profile hacks of notable enterprises. Unfortunately, the fact of the matter is that these hacks could have been prevented if both the employees and employers of these organizations followed strict security best practices for their technology. Thankfully, it doesn’t have to be hard to teach your team how to properly use technology.

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Tip of the Week: 4 Ways to Not Annoy Everyone With Your Smartphone

b2ap3_thumbnail_smartphone_jerk_400.jpgThe addition of the smartphone to every consumer’s repertoire has been great for enhanced productivity and accessibility, but it’s not all bright and sunny for everyone’s favorite mobile device. While productivity might be on the rise, manners seem to be in decline, thanks to people not knowing how to properly use their smartphone in public without annoying everyone around them. Here are four smartphone etiquette tips that every device owner should keep in mind.

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Tip of the Week: How to Uninstall Unwanted Apps and Programs in Windows 10

b2ap3_thumbnail_uninstall_programs_in_windows_400.jpgOne of the most basic functions that the average Windows user should understand is how to get rid of applications and programs that are unnecessary or potentially threatening. Previous versions of Windows made users jump through hoops to get rid of their unwanted apps and programs, but Windows 10 makes it much easier to do so. In fact, there are three easy ways to eliminate your unnecessary apps and programs.

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Tip of Week: Manage Your Photo’s File Sizes to Save Disk Space

b2ap3_thumbnail_resize_images_that_you_share_400.jpgToday, just about everyone has a digital camera in their pockets, which has led to an unprecedented amount of picture taking compared to the days when photos had to be developed. Having more cameras has turned us into a more visual society, but not every amateur photographer understands how to best manage all of their photos, which causes problems.

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Tip of the Week: 3 PC Best Practices You Need to Know

b2ap3_thumbnail_pc_practices_400.jpgSometimes the best thing you can do for yourself is return to the basics. For example, you can know all of the keyboard shortcuts in the world, but that doesn’t help you properly shut down your computer. Here are three tips for every computer user who wants to make sure that they’re using PC best practices.

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2 Important Networking Trends You Must Consider

b2ap3_thumbnail_your_company_network_400.jpgOne sometimes-frustrating aspect about computer networking comes from the always-changing nature of technology. For example, let’s say that you have your network perfectly set up with everything running smoothly, then comes along some newfangled IT trend or mission-critical technology workflow that requires you to change everything. You can’t prevent this from happening, but you can stay on top of the latest IT trends so that you’re not caught off guard.

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3 Vendor Scenarios You Can Do Without

b2ap3_thumbnail_vendor_agreements_400.jpgVendors can be a hassle. You need their product or service to keep the gears of business turning, but sometimes, having to deal with vendors can be way too time-consuming. This is where our vendor management service comes in.

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The Most Dangerous Threats to Your Business Could Be Internal

b2ap3_thumbnail_insider_mistakes_400.jpgMost of the time, when it comes to cybersecurity, businesses tend to focus primarily on external threats rather than those that might be lurking in the shadows of their internal operations. Believe it or not, the most dangerous entities out there could very well be working for you, right under your nose.

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For Cyber Security Month, Take Extra Care Not to Overshare

b2ap3_thumbnail_oversharing_400.jpgOctober is Cyber Security month. We want to bring attention to this very important issue affecting every person and organization connected to the Internet. When discussing cyber security, we often talk about computer viruses and malware, but these threats are only part of the cyber security equation. It’s just as important that you, your staff, and even your family, are mindful to not overshare information online that can compromise your organization’s security and personal identities.

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Tattoo Marketing is a Thing [Video]

b2ap3_thumbnail_business_devotion_400.jpgAs a business owner, you’re proud of your company’s logo because of everything it represents. Do you love your logo enough to get it tattooed on your body? What about your staff? Would they be willing to make such a permanent commitment to their job? Yes, tattoo marketing is a real thing. What can your business learn from this bold marketing trend?

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Tip of the Week: 5 Ways to Boost Your WiFi Signal Without Spending Any Money

b2ap3_thumbnail_office_wifi_tips_400.jpgDo you want a stronger WiFi signal? Sure, we all do. Before upgrading your wireless router, first try boosting your WiFi signal by positioning your current router in different ways. Here are five ways that you can adjust your WiFi router in order to improve your signal.

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How a Spam Filtering Solution is Like the Sheriff of Your Network

b2ap3_thumbnail_ocular_patdown_400.jpgWhen it comes to the security of your company’s network, you need to have a strike plan to get you out of any potentially threatening situations. Essentially, your network needs an email security solution like a spam filter to act as a sheriff for your business.

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Tip of the Week: 5 Common Sense Tactics to Safeguard Your Online Identity

b2ap3_thumbnail_anonymous_internet_use_400.jpgThe Internet can be a dangerous place thanks to the anonymity it provides. Yet, this anonymity is limited, especially if you take part in questionable Internet browsing activities. Take, for instance, the hack of Ashley Madison, a website dedicated to cheating on one’s spouse. This July, a hacker group called the “Impact Team,” infiltrated the site and is now threatening to expose these cheaters.

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If You’re Going to Read Employee Emails, You’re Going to Have a Bad Time

b2ap3_thumbnail_angry_boss_monitoring_400.jpgFor many office workers, there seems to be some confusion concerning the privacy of employee-to-employee communications made over a company network. It is okay for an employer to go through an employee’s email or instant messaging history? Many workers may be surprised to learn that an employer is in their legal right to do so.

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Does an Unlimited PTO Policy Sound Too Good to Be True?

b2ap3_thumbnail_unlimited_vacation_time_400.jpgPaid time off is somewhat of an anomaly to the business owner. They don’t want to provide too little and destroy morale, yet they don’t want to lose capital by providing too much to their employees. It might seem strange to suggest unlimited paid time off, but according to some business owners, it might be a quality solution to this dilemma, with enough care put into its integration.

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How a Tomato Can Change Your Life! [VIDEO]

b2ap3_thumbnail_pomodoro_technique_400.jpgThe key to a productive workday may be the tomato. Not in the sense that eating more tomatoes will make you smarter; instead, we’re talking about the classic tomato-shaped cooking timer that counts down from 25 minutes. It turns out that 25-minute-tomato increments could be the most effective way to accomplish your work.

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