The word “procedure” can easily be perceived in a negative light nowadays. It just sounds so… rote… compared to the exciting and dynamic buzzwords that so many “thought-leading, influencing, social media innovators” today toss around. Now, we don’t mean to disparage these personalities - we just want to emphasize that these innovations rely on a foundation to support them, and these foundations are based on business procedures and processes.
Data loss is no joke - and we’ve heard plenty of stories from people who have experienced it firsthand, when personal or business data was lost. We appreciate everyone who shared their experiences with us, and allowed us to post them here. First, we’ll tell the story of someone who learned something in college that wasn’t in the syllabus.
Don’t forget to share your own stories with us in the comments!
We’ve been talking about Facebook quite a bit on our blog, and for good reason - we’re all concerned with our privacy, and Facebook has been notoriously front-and-center when it comes to Internet privacy. In this post we will break down Facebook’s privacy settings to help you gain control over your personal identity while using the social network.
Whether you love, hate, or are just indifferent about Facebook (no judgement here), it’s worth configuring and locking down your account to control what others can see about you.
Facebook is front and center when it comes to privacy-related issues worldwide, so in this blog we are going to discuss how you can take control of your personal information. This post will also serve as an excellent starting point for anyone who doesn’t understand 2-factor authentication.
If your business uses Office 365, your users get access to OneDrive, Microsoft’s cloud storage. Your employees can upload, sync, and share documents to collaborate with colleagues. This can be a good thing, but you may want to control how employees are sharing company documents.
The information technology solutions that are out there for businesses to utilize are constantly improving. While these improvements are beneficial to your operational abilities, you do need to make sure you are staying up to date. This is where a managed service provider can help. Here, in the final part of our series exploring the value of managed services, we’re considering procurement assistance.
Data is of key importance to many modern businesses, and with the help of a managed service provider, it can become even more useful. Here, as we continue our series on the value that a managed service provider can offer you, we’ll focus on the ways that data can be harnessed to your business’ advantage.
Information technology plays a crucial role for today’s businesses, but in order for it to do so, these businesses need technology to use. IT procurement is a crucial part of any business’ success, which means that any business needs to have a provider that can deliver the value that they need. The last part of our series will take a look at hardware procurement and the value it brings.
Managed services offer businesses an improved means of obtaining and managing the technology they rely on. With data being so important to the modern business, much of this technology is devoted to storing, securing, and leveraging this data. Working with a managed service provider can help a business get the most value out of their data management practices. Let’s go over how.
While information technology is an important part of the modern business and its processes, it isn’t always the easiest topic for the average business user to figure out. In this series, we’ve been exploring how a managed service provider can add value to your business and its IT. Here, we’re focusing on how the managed service provider can serve as a knowledgeable consultant.
Information technology support has developed and evolved as the methods and equipment used have improved. As a result of this development, there are a variety of ways that managed IT providers can deliver additional value through their services. In this series, we’re exploring the many benefits a business can gather through managed services - here, focusing on the support available.
In order for one methodology to replace another, it has to provide more value than the one that came before. In terms of IT support, managed services can deliver far greater value than the familiar break/fix method. In this series, we’ll explore the value that managed services contribute to a business, starting with their proactive nature.
Sometimes, your business may have a need that requires you to bring in an external resource, including assistance with the technology it leverages. Here, in the third part of our series, we’ll see how a managed service provider can act as a consultant for your various business needs.
One of the most - if not the most - critical resource your business relies upon is your workforce. Your employees are what keep your operations, well, operational. As a result, they are one of your most important resources to maintain as well. They are human beings, and without the correct treatment and management, even your best employee could burn out.
When it boils down to it, there are really only two ways to operate a business: proactively, or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.
It isn’t uncommon for business owners to keep their knowledge close to the chest, hesitant to share what some might consider valuable proprietary information with their staff or - heaven forbid - their clients. While we agree that you shouldn’t necessarily overshare with your clients, your staff needs to have access to some information in order to do their jobs
We spend a lot of time talking about managed IT services. That’s where you pay a monthly contract to have your technology taken care of for you. There are a lot of pros to this, especially for a business that values uptime and efficiency... but sometimes, you just need that certain computer working, and signing another contract isn’t in the cards. We get it. Here’s how we can still help.
“By failing to prepare, you are preparing to fail.”
This quote is frequently attributed to Benjamin Franklin, and while it may not have actually been said by the Founding Father, it still teaches a valuable lesson - especially where disaster recovery is concerned. In other words, you need to make sure you have a working disaster recovery strategy - working being the key point.
Mobile devices accompany us more or less everywhere, leading us to use them more and more frequently in all aspects of lie, including for business purposes. As a result, cybercriminals have even more motivation to target them. To help you avoid a mobile device being the downfall of your company’s security, we’ve assembled a few practices you and your staff should adopt.
When we discuss backup and disaster recovery (BDR), it may seem as though we’re talking about a single process - after all, there’s just one acronym for it. However, the reality is that - while these two processes are related to one another - backup and disaster recovery each require a different preparation process, with different considerations made for each.
In the course of doing business everyone has their own specific responsibilities. One overarching responsibility that all employees need to have today is a keen eye for detail. The health of a business depends on it. A staff’s failure to properly shoulder their load of security can have an immensely negative result for both the employee and the company. Today, we’re going to explain that when your organization gets breached by hackers, that fault is largely found in the mirror.
Working in an office is the reality for a lot of people, but it doesn’t need to be an unpleasant one. There are plenty of ways to make life easier while working in an office. Here, we’ll review five simple adjustments you can make to streamline your time throughout the workday.
It only makes sense that you would want your staff to know what they are doing as they tackle their daily work responsibilities - otherwise, there isn’t really the chance for very much work to be done. This is why training your staff is so important - it’s practically a prerequisite for productivity.
Unfortunately, your business’ technology doesn’t last forever. At some point in the future, you will have to upgrade away from your current hardware, which, regrettably, is not as simple as it sounds. Here are some tips to help you out during this difficult process.
Going paperless these days is all the rage, even though we understand why some organizations like to keep their hardcopy documentation printed out and available. If you’re careful, you can minimize printing to reduce the costs associated with printing, while still keeping your critical files organized and at the ready.
With World Backup Day coming and going approximately one month ago, it hasn’t been long since we should all have been reminded of the importance of data backup. Regardless, there is never a bad time to discuss the harsh realities of business data loss, and how businesses can avoid it.
Managing a business requires a lot of monitoring, and with enough of it, you might be able to enhance productivity through proactive maintenance and management. Let’s take a look at some of the issues that organizations commonly deal with in regard to management and monitoring.
The office can be a stressful place to work, and sitting still for so long can be difficult to handle in terms of both physical and mental wellbeing. Some people can experience health problems or feelings of depression, dissatisfaction, and generally negative emotions. Here are a few pointers to help your staff avoid the feeling of being unsatisfied by their static jobs.
With cloud computing becoming a major benefit for organizations of all sizes, some have abandoned the idea of having on-premise servers at their place of business. This could end up being problematic, however, as data security and privacy of cloud-based resources have been known to be often less than reliable. If you are looking to host your own IT in-house, there are some issues you have to see to before you can start purchasing hardware.
Look, we get it. All you want is for the technology your business relies on to just… work. While that may not always be possible, there are quite a few things you can do to help prevent issues. For this week’s tip, we’ll go over some basics that will help make your use of your computer much less stressful.
Collaborative work is pushing organizations forward faster today than ever before. With the use of more dynamic and option-rich technology, your organization can benefit from the improved productivity that comes from enhancing your collaborative strategies. Today, we look at some of the technologies used by organizations that prioritize collaborative work.
Business disasters come in all shapes and sizes, which makes it all the more important that you take the time to prepare for those that your business may be susceptible to. This strategy needs to contain numerous considerations, based on the scenario at hand. After all, there is no shortage of events that can lead to disaster in the business world.
Windows 10 is a great option for businesses that want to get the most out of their computers, but it can be a bit slow at times. This week’s tip is dedicated to helping you get the most out of your Windows 10 PC and speed up certain tasks.
Even though no one will admit to it themselves, everyone knows that person that, for some reason or another, has dropped his/her smartphone in the toilet, or into the sink, or into a puddle. Needless to say that dropping electronics into any bit of water isn’t typically recommended, but today we will talk about what to do if this happens to you.
There are over two billion active devices currently using Android. Most of them that have been purchased in the past year or so have come with, or have been subsequently updated to, Android 9.0 Pie. With the introduction of their newest mobile OS, Google has ensured that their software powers more mobile phones than any other software in the world. Today, we’ll take a look at some handy tips you can use to get the most out of your Android Pie experience.
For many businesses, communication is a major contributing factor to their success. Technology--when it’s properly implemented, anyway--can play a big part in keeping communication productive, but with certain solutions, it can be difficult to determine context. Here are some ways that you can help your employees be as clear and concise as possible with specific communication methods.
Virtualization has opened up a lot of doors for businesses who want to make their operations more flexible, but your business can’t simply implement it all willy-nilly. You need to have specific requirements in mind for your cloud hardware. This week’s tip is dedicated to helping you make the best decisions possible regarding the adoption of virtualization for your business’ needs.
In the business world, productivity is everything, which means that many will try to boost their productivity however they can. Many swear by multitasking, or the practice of juggling tasks to keep themselves fresh and productive. However, evidence shows they are mistaken. We’ll go into why, and offer a few more effective alternatives.
Every so often, even the best employee needs to take a break for the sake of their mental well-being. Just like the devices we all use every day, our brains need a chance to charge back up. Without a chance to de-stress and decompress, we are all vulnerable to burnout. Here, we go over a few ways you and your employees could refresh yourselves.
It isn’t often that one hears it discussed in the office, but the human body is an incredible piece of technology. Since your employees are so key to your business’ success, you’d benefit from doing everything you could to help your employees to take good care of their physical health.
You walk into the office, just like you would on any other morning, and discover that there are updates that need to finish applying before you can use your workstation. Well, that’s certainly frustrating. Sure, it’ll probably only take a few minutes to complete, but you have your coffee in hand, and you’re ready to dive into the day. How can you burn that time, without it being a total waste?
The right technology can be a catalyst for change. While the right kind of change can be enough to drive innovation and push the limits of your business, the wrong kind of change--namely, employee turnover--can put a halt to productivity and force you to trace your steps back down the old, familiar path of onboarding and training. How can you use technology to retain top talent and reinforce the right message amongst your employees?
Passwords are always a major pain point for businesses, but in some industries, their importance is emphasized more than others. In particular, government-based organizations need to be prepared to keep more secure passwords. While we understand that not all organizations are government-based, there’s something to be said about proper password practices that we can all learn something from.
Even with a data recovery strategy, you can’t expect all problems related to data continuity to be resolved simply by having a strategy in place. Take a moment to ask yourself if you have the right strategy for your business’ needs. Below you will find several considerations to keep in mind when planning your data backup system, as well as how to make it happen.
Windows 10 just got a second update for 2018. Some experts think this many major updates to the OS is too many, but when you start to look at the features available through this second update, you may be happy that Microsoft has decided to release it (and re-release it). Today, we’ll take a look at the new update, and a couple of the helpful features that it has rolled out to users.
Recently we’ve seen figures, public and private, lose their jobs and sometimes even their careers over things they’ve posted not only in the present but the past on social media. While public figures may have the resources to put up a fight, those in the private arena often don’t, and so the double-edged sword of attention can be particularly sharp. Once average people attract the all-seeing eye, never forgetting and unforgiving memory of the Internet, they find the weight of public opinion brought down upon them; with all the consequences - positive and negative - such attention may bring.
Windows 10 isn’t just a great operating system for getting things done--it’s also jam-packed with features that you might not even have known about. This week’s tip is all about some of the handy features that Windows 10 can provide for your office.
Data backup tends to carry with it the association that your business could end at any moment, and while this is an important reason to implement data backup, there are countless others to consider as well. You might find that they are just as important to your organization as saving it from a devastating data loss disaster.
If your business experiences a technological failure, how many operations simply stop dead in their tracks until the problem is resolved? While it might seem like you have no control over your business’ technology (at least the issues that cause downtime), this is far from the truth. If you take action now, you can prevent issues from cropping up in the first place rather than reacting to them later, after they have already caused considerable problems for your business.
Even the simplest tasks in the office can eat up a surprising amount of time over the span of a year. For example, did you know that switching from your keyboard to your mouse can consume up to eight full work days every year? By taking advantage of keyboard shortcuts, you can cut down on the amount of time wasted on these little tasks.
Data backup can be the difference between a business that fails and a business that succeeds. After all, if an organization suffers from a data loss incident so bad that it has to deploy its data backup, it wouldn’t be able to survive without it. With a data backup and disaster solution, you can ensure business continuity. But what does this kind of system need in order to succeed, and how can you make sure your organization benefits from a data backup system in place?
Hurricane season can be a scary time for business owners, as those in at-risk climates can never feel safe from these kinds of unpredictable and devastating storms. In particular, those who aren’t prepared to face this destruction are in considerable danger of having their organizations ended for good following a disaster event like a hurricane. We’ll help you make sure your business doesn’t suffer this same fate the next time it stares down a disaster.
Depending on their work roles within your organization, your employees will either have an ordinary user account or an administrator account. This can be one of the more stressful parts of managing a network, as the answer for who gets administrator access isn’t always clear. We’ll explain what an admin account is and why it’s important to have restraint when looking at who should have an admin account.
For the modern small business owner, there are situations that you are forced to deal with that are frustrating; but, in the course of doing business would be considered normal. Then there are other situations that arise where, every step of the way, the figurative floor falls out from under your feet and you are forced to react quickly. Some of these circumstances can be pretty spooky for your business. This Halloween, we’ve decided to outline three scary circumstances your business may have to deal with, and how to keep your cool.
Slow computers are one of the small annoyances in an office that can implicate a much larger issue is hidden. The frustration stems from not being able to get anything done, whether it’s because the computer isn’t responding to your commands or it’s so slow that you can’t accomplish anything noteworthy in your day. Thankfully, you can take some steps to check the speed of your computer so as to take proper action when it’s not working at expected.
If you look around your company, there’s a good chance that it has a lot of technology that you completely take for granted. No matter if you run a small retail store, a factory, or a multi-location office, your business needs IT to function properly. Today, we will take a look into several ways your organization can use technology to improve your business.
The Windows operating system has different settings for connecting to different networks. While this may seem like a minor detail, it actually can have considerable ramifications to your cybersecurity, not to mention that of your business. For this week’s tip, we’ll discuss how to use your network profile to stay secure, based on your situation.
As incredible a tool as the Internet truly is, for every website that is beneficial to the workplace, there is another that is certainly the opposite. Naturally, it is these sites that your employees would most likely want to visit if left to their own devices. Sometimes, the best course of action is to remove the temptation and block these websites. For this week’s tip, we’ll talk about a few ways to do so.
There’s a considerable difference between turning off some appliance, like a television or a vacuum cleaner, and turning off your computer. Why does the computer take so long to power down, and is there any way to speed up the process? This tip will explore these subjects, and give you a few ideas as to how to speed up the shutdown process.
Microsoft OneNote is an extremely useful application in the professional setting, with plenty of features and capabilities to assist in keeping you and your employees organized. These features are actually comprehensive enough that OneNote could feasibly serve as your project management tool. For this week’s tip, we’ll review how.
What would you do if you sat down at your desk one morning, coffee still kicking in, to discover a pop-up message on your computer announcing that Microsoft has detected a fatal issue with your workstation, and if they aren’t allowed to remote in and fix it, the entire network could be at risk? Would you be able to, in the heat of the moment, recognize it for the scam that it is and disregard it?
The way that business is conducted today, the right technology is more of a necessity than a privilege. There are plenty of benefits that it can bring that an organization requires in order to stay competitive. For our tip, we’ll walk through a few ways that your business can be improved through the adoption of certain solutions.
The modern worker (or really, the modern person) spends a lot of their time looking at a computer screen. Considering this, it only makes sense that their screens and the items displayed on them are arranged in a way that they like. Our tip covers a few shortcuts to help you arrange and view the items on your workstation a little quicker.
Working with your computer for so much of the day means you need to get as much productivity out of it as possible. If you can speed up some of the ways you access specific information, you can get even more done. Shortcuts are very helpful to this end. Here are some of the easiest and best ways you can save time while working with a computer.
During your time around computers, chances are high that you’ve heard the phrase “plain text” and the acronym “HTML” tossed around when it comes to your email. If you aren’t sure what these statements refer to, we’re here to help. Today, we’ll examine both HTML and plain text to produce a better understanding of these tech terms.
There are plenty of technical terms and solutions that, while heard of frequently enough, it may not be completely clear what they mean or refer to. A proxy server is an excellent example of such a solution. This week, we’ll examine this tech term and review how utilizing proxy servers can help your business.
The Internet is home to a vast amount of knowledge. Undoubtedly you’ll find yourself revisiting certain sites more often than others to take advantage of the information contained within. Thankfully, the bookmark system is a great way to make this happen, giving users an easy and efficient way to navigate back to frequently-visited websites.
Sometimes it can be hard to diagnose a problem with your PC. While it might not be something system-breaking, it’s still important to find the root of an issue before it becomes a major problem. One of the best ways to diagnose an issue with your computer is by logging in using Safe Mode. We’ll talk about when and how you can use Safe Mode to your computer’s benefit.
The term “hacker” is possibly one of the best-known technology-related terms there is, thanks to popular culture. Properties like The Girl with the Dragon Tattoo and the Die Hard franchise have given the layman a distinct impression of what a hacker is. Unfortunately, this impression isn’t always accurate. Here, we’ll discuss what real-life hackers are like, and the different varieties there are.
Social media may be a great way to connect with other professionals and communicate with your friends, but it can be dangerous if you have poor posting habits. Before you share something, think twice about whether it contains any sensitive information that could be risky to yourself and your business.
It’s every business owner’s worst nightmare: one mistake, and all of their data is wiped out. This very situation happened recently to a hosting provider, and his story serves as a cautionary tale in regard to data storage best practices.
If you’ve ever tried to wake up before 6:00am, you know how difficult it can be. Crawling out of bed can be pure torture, and the thought of working for another eight, ten, or even twelve hours can be soul-crushing. Despite how difficult it can be to wake up, getting out of bed early and starting your day on a positive note can set the tone for your entire workday. Here are six ways that you can make your mornings less painful and build a productive routine.
Working at a desk is a fairly inescapable for the modern office worker. The trouble with sitting at a desk for long intervals is that it causes physical issues, especially if the workspace isn’t properly set up. Fortunately, you don’t have to invest in specialized equipment; it’s fairly simple to establish best practices that will ensure employee comfort and productivity.
For every business, it’s essential to be prepared for any unforeseen problems that can disrupt day-to-day operations. One easy way to do this is by keeping an extra workstation on hand.
When was the last time that you ran into a problem that was easily solvable, simply by restarting your computer or unplugging a device from the wall, then plugging it back in? Often times, simple troubleshooting tactics can be enough to resolve a problem, but more often than not, there are issues that can’t be easily resolved. It’s these ones that hold businesses back, and we’re here to help.
The Internet has long been a great tool for business, but you can’t take advantage of it without putting your sensitive data at risk of threats, like hackers and malware. Granted, when it comes to cyber security, even the most cautious business will have a lot on their plate. We’ll go over eight of the most important security best practices, and how you can implement them for your business.
Businesses these days practically need to expect disaster, as even the most careful and calculated security practices could result in a data disaster. Some businesses don’t fear for their data enough, and this leads them to neglect planning for threats such as hackers, natural disasters, and user error. As the business owner, you need to stay informed about how best to handle these situations.
With the opportunity to track metrics becoming more readily available for all types of businesses, some organizations invest heavily into time-tracking software and other KPIs that they believe will help their team be more efficient in the workplace. However, this might be having a negative effect on the quality of work being performed. Irv Shapiro, CEO of DialogTech, suggests that, instead of tracking time, employers should be tracking results.
You’ve heard it said that it’s a best security practice to routinely change your passwords. The idea here is that, if a password were stolen, then it would lose its value when the user goes to change it. While this sounds like solid logic, new research shows that it may actually be better NOT to change your passwords.
Instant messaging is commonplace in today’s society. It used to be primarily for social interaction, but its success was so overwhelming that business professionals have implemented it into their daily communications. Although, despite the advantages that instant messaging can provide, you still have to jump through some hoops in order to bypass what it’s become; an immense annoyance.
You may have heard of digital eye strain. The Vision Council defines it as “the physical discomfort felt after two or more hours in front of a digital screen and is associated with the close to mid-range distance of digital screens.” As annoying as this condition is, in some cases, it has actually developed into something far worse, like temporary blindness.
Welp, we’re all doomed. It turns out that sitting all day at your desk is one of the worst things you can do for your health. Alternatively, numerous studies have shown the health benefits of trading your traditional desk in for a standing desk. One study even goes so far as to claim that standing at work is the best anti-aging technique you can do!
Email is a central part of any functional modern office, but if you aren’t proactive in keeping your inbox under control, you could be wasting time on unnecessary messages or spam. If you want to get the most out of your workday, it’s imperative that you take back control of your business email inbox. Here are three ways that yourself and your employees can clean up your inboxes and waste less time throughout the work day.
It’s quite possibly the most infamous screen image in computing: the Blue Screen of Death. Encountering this screen will often cause two thoughts to run through a user’s mind: what just happened, and how can I fix it?
It seems that you can find absolutely anything while shopping online, but unfortunately, this also includes cyber threats. No deal is worth the risk of a hacking attack, but some best practices can help you stay safe while searching for that great bargain.
When you invest in a new computing device, you should know that a little bit of tender loving care goes a long way toward prolonging its lifespan. Yet, cleaning your device can be a bit tricky, especially if you don’t want to risk permanent damage to its components. Thankfully, it’s not rocket science to clean up your PC, especially when you have this step-by-step guide.
Owning any piece of technology in today’s day and age is like a playing with fire. While it’s a great tool that has allowed civilization to grow and make great strides toward a better future, there’s also significant risk involved with owning such an expensive piece of technology. If it breaks down on you, you’ll be left with both a dent in your pocket and possibly even a chunk of your data missing. Here are three ways that even the average PC user can improve the performance of their technology and extend its life cycle considerably.
Meetings: they’re known in the business world as a necessary evil. However, this doesn’t have to be the case. With a few adjustments, you can create the ideal conditions for effective and efficient meetings.
Cybersecurity is one of the most important aspects of running a business. Therefore, here are some of the best ways that your employees can contribute to your company’s technology security practices.
Whether you are looking to prevent theft, curb employee time-wasting, or get a handle on workplace efficiency, security cameras are a solution that prevents and protects you from a wide variety of issues.
On average, how many people do you think are affected by identity theft? According to the United States Bureau of Justice, about five percent of its population; about 11.7 million people, are victims of identity theft. Their methods might vary, but the one thing that all victims have in common is that they hold information that presents value to hackers. Among these victims could be a few that hit close to home: your employees.
How much of managing your IT resources are your employees responsible for? SMBs will often have their employees service their own workstations to some degree, primarily because they don’t have the resources to devote entirely to IT management and maintenance. This lack of IT talent can largely be made up for by training your employees on basic computer tasks.
You only care about how long your device’s battery lasts when it’s in the red, and at that point, it’s almost too late to find somewhere to charge. In situations like this, your first thought is, “Where is the nearest outlet?” Subsequently, your next thought might be, “How can I charge the battery faster?”
Before we dive into this week’s tip, it has to be said: if you have a choice, you should probably avoid using a public computer. As a rule, these machines feature minimal security precautions, along with maximum risk to any data accessed by the PC. Although, if a situation ever arises in which you have no choice but to use a public computer, be sure to follow these security best practices.