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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Ways to Stop Smartphone Data Theft

It’s everyone’s worst nightmare—checking your pockets or purse, then checking them again, trying to feel around for your smartphone, but it’s not there. Where did you leave it, or where did it fall out? Or worst of all, did someone steal it? Regardless of how you lost your smartphone, you need to take these three simple steps to ensure whoever finds it can’t steal your data.

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Saving Your Data Can Be as Easy as 3-2-1

It is remarkable how much more capacity our data storage tools have than they had upon their initial invention, and how much data we’ve amassed in that time. The first-ever commercial hard drive was the size of two refrigerators, and held a mere five megabytes of data. For context, that’s about five photographs. Today, hard drives hold exponentially more data, and it is critical that you are doing everything you can to protect this data from any circumstance, from fire, severe weather, or cyberattack.

So, are you? Too many business owners aren’t sure… but there’s a way you can be. 

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How to Hire an IT Vendor You’ll Never Want to Fire (Us)

How do you know when it’s time to fire one of your vendors? Better yet, how do you know when you’re better off firing your IT vendor to find a better option? These kinds of situations can be stressful, but they’re not impossible. We’re here to help you make the call, as well as to offer a better alternative that saves you time, energy, and money.

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How to Keep Disasters From Holding Your Business Back

What would you do if your entire infrastructure were impacted by ransomware all at once? Do you have a contingency in place to address this risk, or are you going to “wing it” in the face of such a threat? The smart answer is that you’ll be prepared, and a data backup and disaster recovery solution (or BDR) plan will help you do just that.

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Why Proactive IT Is Always the Superior Solution

Business owners have a lot of duties and responsibilities, and while you can hire a lot of people to cover some of the more stressful ones, it might feel strange to outsource your company’s technology management. You know IT is important, so that’s why you feel like you have to do it yourself, or at least in-house, but in reality, you’re the last person who should be working with your technology—and we’ll explain why.

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This Is Why You Can’t Rely on Local Backups

A backup is mandatory for any business, but not all backups are the same. You’ll want to be prepared for more than just a simple server crash; you’ll need geographical redundancy that can protect your business even in the face of disasters that destroy your servers or physical location. Yes, local backups are helpful, but you’ll need the power of geographical redundancy to overcome the most horrific disasters that could strike your business.

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3 Technologies to Break Your Paper Addiction

Your business wants to use every opportunity it can to increase its bottom line and eliminate unnecessary costs, but how often does printing enter into the conversation? You waste more paper, ink, and toner than you think by not keeping a close watch on your printing practices. The right technology can not only reduce these wasteful practices but eliminate them entirely, giving you more capital to invest elsewhere in your business.

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The Small Business Owner's Guide to Accessibility and ADA Compliance

Have you ever noticed the curb cuts at intersections? Initially designed for wheelchair users, they also help parents with strollers, travelers with rolling luggage, and delivery drivers with hand carts.

This is the “curb-cut effect”—a design choice made for a specific group that ultimately benefits everyone. Your website can, and should, have the exact same effect.

An accessible website doesn't just serve users with disabilities; it creates a better, more welcoming experience for every single visitor.

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How a Modern Firewall Supports Your Network Security

A lot goes into a successful network security strategy, and when there isn’t a clear head honcho at the top of the chain of command (from a network security standpoint, anyway), things can get a little murky. The security that comes from a modern firewall, however, is vital, and all businesses should strive to implement it. Here are the four key elements of a modern cybersecurity strategy and how a modern firewall contributes to the digital security of your business.

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What Accountability Should Look Like for Your IT

When something goes wrong with your company’s technology, the last thing you want to do is be the one at fault. Unfortunately, that’s what comes with the territory in the world of business IT. If you’re sick of technicians who make excuses rather than own up to their mistakes and correct their course, read on. We’re going to showcase just what accountability in IT looks like and how we strive to embody it.

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How to Keep the Bad Guys From Winning

There’s a reason why we tend to focus on security, and that’s because it’s not a matter of if you experience a cyberattack, but when. It’s your responsibility to make sure that you’re ready to act in the right way when faced with these attacks. One of the best ways you can be prepared is by working with a managed service provider like us. Today, we have three ways we, as a managed service provider, can help you take the fight to cybersecurity threats.

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How (And Why) To Shut Down Your Computer

While most days, you should lock your computer when ending the day, shutting down your PC and rebooting it on occasion can offer some huge benefits. Doing so helps you avoid some of the more common computer problems that can be highly disruptive and hold you back from achieving productivity.

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3 Ways to Address Digital Clutter on Your Desktop

How much time do you waste every day while trying to find specific files? Chances are, it’s more than you’d like, and one quick glance at your digital workspace would tell us you have some tidying up to do. Today, we want to share three tips to help you be more organized and productive with your digital workspace.

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What’s The Smartest Way to Budget for Your Business Technology?

As necessary as it is, business technology tends to be expensive, especially when things go wrong. Historically, these costs took the form of capital expenditures, which meant they were inherently expensive and unpredictable by nature.

This is precisely why it is so important to shift your business IT to an operating expense. Let’s explore why this is the case and how to implement this change.

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Don’t Wait Until Your IT Breaks to Resolve Issues

Proactive IT is something we harp on a lot, and that’s because it works… especially compared to the alternatives. However, what does proactive IT mean, and how can you get the most out of your business technology?

Perhaps more importantly, how can you make sure your technology doesn’t become a liability rather than an asset?

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Tip of the Week: How to Use Presenter View for Presentations

If you’re worried about presentation anxiety, or if you’ve ever experienced dry mouth, sweaty palms, or a sudden loss for words while on the spot, then you’ll be happy to know about some of the options available in modern presentation tools. One in particular, Presenter View, comes to mind, and it’s a great way to kick presentation anxiety to the curb. We’ll go over how to use Presenter View in Microsoft PowerPoint and Google Slides.

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Celebrate World Productivity Day by Boosting Your Business’ Productivity

Productivity is one of the most common business goals today, with many doing everything they can to optimize it. In fact, today is officially World Productivity Day, highlighting the significant importance placed on this specific metric.

Despite this, productivity can often feel unattainable… regardless of how busy one is throughout the day. Let’s fix that and consider three habits that will greatly support your work and help make the most of your time.

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Zero-Trust: A Better Way to Protect Your Business

Running a small or medium-sized business is difficult enough without having to worry about cyber threats all the time. If you haven’t updated your security systems in a while, your infrastructure could be at risk. In fact, when considering IT security, we recommend adopting zero trust as a security measure, and we’ll explain why.

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How IT Laziness and Apathy Hurt Your Business

As a business owner, you wear many hats. You're the CEO, the head of sales, the marketing guru, and often, the de facto IT department. It's understandable that with so much to do, dealing with a sluggish computer or a temperamental software program gets pushed to the bottom of the to-do list. A laissez-faire attitude towards your technology can have serious consequences, however. Today, we’ll go through why being lazy with your IT causes more harm than good.

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Advice an IT Professional Would Give (If They Happened to Be Your Dad)

All around the world, fathers and father figures are celebrated this weekend for what they provide to those who call them “Dad.” One of their gifts is the advice they offer to help us all navigate life more safely and successfully—something we strive to provide to all the businesses we work with to support their essential technology.

In light of Father’s Day being this Sunday, we wanted to emulate fathers everywhere and present some IT best practices phrased as the kind of advice these role models so often provide.

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Three Ways to Prevent Technology Problems in Your Business

Do you ever wonder why some businesses seem to have endless technology problems? It’s not by accident. It's often a matter of not having the smart, simple habits in place to combat issues that present themselves. Let’s take a look at three ways that your business can avoid big technology headaches.

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Mastering the 3-2-1 Data Backup Rule

For small and medium-sized businesses, a data backup plan might seem difficult or even impossible to implement without the right in-house IT expertise. That’s no excuse to neglect data backup, though. Today, we want to share the 3-2-1 backup rule, which is an ideal standard to aim for.

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If Your IT Resource Can't Explain ROI in 60 Seconds, It’s Time to Look Elsewhere

You see it everywhere, again and again: how much return an investment into proper business technology will bring, with little to no context behind these claims. We want to fix that.

Let’s examine why so much information about modern IT options can be less than helpful, and see if we can’t clarify what it means. Simplifying tech for the businesses we work with is one of our primary goals, after all.

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Essential IT Practices Your SMB Can't Afford to Ignore

There are a lot of regulations out there that businesses need to follow, both for their own good and that of their clients, customers, and associates. Many of these regulations—like the Health Insurance Portability and Accountability Act (HIPAA), the Sarbanes-Oxley Act (SOX), and the Payment Card Industry Data Security Standard (PCI DSS)—are relatively well known and critical to follow.

That said, these regulations dictate many basic practices that, to be completely frank, should already be a priority for every business that cares about its security and efficiency.

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Why You Shouldn’t Force Remote Employees Back to the Office

Google has started to implement policies pushing remote staff back to the office, some of which have consequences for noncompliance. This feels like a step in the wrong direction, especially in regards to flexible workplaces and scheduling. Sure, in-person collaboration is great, but it’s hard to argue with the increasing body of proof showcasing the benefits of remote work, especially for SMBs.

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How a Longstanding IT Joke Can Help Your Business Flourish

While it’s the longest-running joke in the world of IT, the question “Have you tried turning it on and off again?” is still an important one to consider when things are going awry. There’s a good reason why it’s such well-known advice, too: turning your device off can help solve a significant amount of technical issues. Why is this the case, and what can you learn from it?

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Why “Have You Tried Turning It Off and On Again?” is a Valuable Question

We’ve all heard it, perhaps even rolled our eyes at it: “Have you tried turning it off and on again?” This seemingly simplistic question has become a running gag in the world of IT support. But beneath the humor lies a fundamental truth: rebooting a device is often the most effective first step in resolving a surprising number of technical glitches.

We understand that, although it might sound elementary, this advice is based on solid technical principles.

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Don’t Let Your Data Vanish into the Ether… Back It Up!

When your business’ data is so crucial to your successful operations, there are certain precautions that you simply need to take for the sake of your business’ longevity. One such precaution: data backup.

Your data is the gas that powers your business’ engine, whether you’re referring to project files and intellectual property or financial info and customer records. As such, imagine what it would mean if your business ran out of gas… or, more accurately, it was siphoned out.

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On World Backup Day, We Wanted to Ask… How Does Your Strategy Look?

Today—March 31st—is World Backup Day, an annual reminder to think about how well you’re protecting your data. Is your business prepared to prevent—or recover from—a data loss disaster? And while you’re at it, have you taken steps to back up your personal information as well?

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Transform Remote Work from a Liability Into an Asset

We’re sure your business has at least a couple of employees who spend part of their workday in a different location, but are you doing all you can to help them be as productive as possible? While remote work is beneficial in so many circumstances, there are a lot of caveats to it that must be considered. Today, we want to go over how you can mitigate risk and keep remote work from becoming a liability for your company.

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Staying Safe on Social Media Boils Down to These Three Things

You don’t want to get spammed; nobody does. Unfortunately, it happens to EVERYONE, and it’s just getting worse. All this unwelcome correspondence happens over the phone, through email, and especially on social media. In today’s blog, we’ll talk a little bit about how social media puts users at risk and what you can do to keep that risk from becoming a problem for you. 

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When Staring Down Crisis, Could You Manage Your Business?

Unfortunately, crises happen, so the only responsible course is preparing your business to deal with them. Let’s walk through what modern crisis management should look like for businesses of all sizes, identifying the steps to address these risks and protect your operations.

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Hardware Acquisition is Hard. Let’s Make It Easier

Hardware is far from the most fun topic for a business owner to learn more about, but that doesn’t diminish its importance. If you want to ensure your business stays ahead of the game, then you need to be strategic about your hardware implementation. Otherwise, you risk falling behind, put your business in danger, and—even worse—imperil your budget. Today, we want to help you get the most out of your hardware, long before you have to invest in anything new.

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Mobile Devices Can Be Invaluable to Your Business… If Handled Properly

Nowadays, the average business leans pretty heavily on mobile devices to some degree, particularly as they make business productivity—and thereby, competitiveness—more easily attainable. However, this also makes it essential that a business using mobile devices has a means of managing them effectively.

Let’s explore the concept of mobile device management, and discuss some ways that your business can take advantage of it.

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Android Phones Have a Handy Anti-Theft Feature You Should Use

Mobile device security is critical for modern businesses, especially as they play a more prominent and significant role in daily operations. However, data loss is also a problem, regardless of the source… including if a device is wiped via a reset.

While Apple has offered a feature to prevent this for the past year or so, Android 15 now provides the same, referred to as Identity Check. Let’s explore how it works, and how to enable it for yourself.

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There’s Yet Another Reason to Update to Windows 11 (As If We Needed One)

As you should be aware by this point, the Windows 10 operating system is reaching its end of support on October 15 of this year—meaning that it will no longer receive updates of any kind afterward, including critical security updates. What you may not know, however, is that Microsoft is following suit and pulling Office support around the same time.

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3 Productivity Tips to Streamline Your Workday

Do you want superhuman productivity? Thankfully, it doesn’t take much to be more productive than the majority of workers out there, and a couple of small tweaks to your day can make a world of difference. Today, we’ll cover some strategies you can use for prioritization, time management, and focus, allowing you to get more work done.

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Help Your Remote and Hybrid Team Be as Productive as Possible

The holidays and the new year are perfect times to reflect on how you can make your team’s jobs easier and more efficient. One way you can do so is by opening up the option for remote or hybrid work, provided their roles can be removed from the office, either part time or full time. Today, we want to highlight some of the tools that a remote workforce needs to be successful—as well as how you can get them.

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Got Some New Technology Over the Holidays? Here’s How to Responsibly Get Rid of the Old

The holidays are over and some of the best gifts are ones that replace our dead and dying electronics with shiny new ones. Then comes the matter of discarding your old devices. In today’s blog, we will discuss what you should and shouldn’t do when looking to get rid of your old devices. 

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Why Smart Businesses Invest in Disaster Recovery Preparations

Stuff happens, and this stuff can often be bad. That’s an inescapable part of life, especially if you’re trying to run a successful business. That said, the consequences of this bad stuff can usually be minimized—if not mitigated entirely—when you have a proper disaster recovery strategy.

Let’s review what goes into preparing this kind of strategy in the most effective way and what makes it so crucial.

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3 Traits You Want a Business Data Backup to Have

To keep your business running smoothly, even if something goes wrong—like a power outage, cyberattack, or other disaster—you need a reliable way to protect your data. That’s where data backup comes in. It’s important to make sure your backup is thorough and trustworthy so you can recover if things go south.

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How to Use Patience for Productivity

Spoiler alert: a business that lacks productivity is unlikely to see any amount of success. One of the best ways to ensure your productivity is to practice patience. How can patience improve your productivity?

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Even the NSA Recommends Rebooting Your Devices, But Not for the Reason You Suspect

Rebooting your device presents several benefits. If you ever experience an issue with your device, rebooting it will likely improve it. Heck, even the National Security Agency (NSA) recommends you do this… but why?

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Six Ways to Improve Your Operations

Successful businesses need to adjust to changes in the market, what customers want, and new industry trends. This means they have to know their business well and be willing to try new things. Let’s look at six key areas where businesses often make changes to stay successful.

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Do You Understand the 3-2-1 Backup Rule?

There’s no getting around the fact that data backup and disaster recovery are paramount to the survival of any business. Thankfully, the 3-2-1 rule makes implementing effective data recovery practices easy. Let’s look at this process and how you can do so.

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3 Downtime-Causing Issues You’ll Want to Nip in the Bud

Downtime can be lethal to businesses, not only because too much can lead to failure, but it can easily waste a lot of your team’s time as everyone shifts gears to find a solution. This is why is it best to avoid it as often as possible.

That’s why we’re discussing three of the most prevalent causes of downtime, and what you can do to prevent them.

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Fight Back Against Downtime with Proactive Maintenance

It’s natural for businesses to rely on their tools, like IT, to achieve success, but if you don’t take care of your systems, it could lead to downtime. You can bypass many of these challenges with the right approach to technology maintenance. We want to highlight some of the proactive methods you can use to keep downtime to a minimum.

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4 Stupid-Simple Ways to Be More Careful with Your Network Security

Technology is central to most businesses, which means that security is, by proxy, central to them as well. With cyberattacks on the rise, it’s more important than ever for you and your employees to be on the same page regarding cybersecurity. Today, we are looking at four ways you can ensure sound cybersecurity practices that even the most belligerent employees can follow… with the right support in place.

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2 Technologies That Bring Innovation to Backup and Disaster Recovery

Other than the innovative jump from tape, data backup hasn’t seen too many great leaps forward, so to speak. Sure, businesses don’t have to worry about resource-intensive manual backups anymore, but the standard approach is so rock-solid that innovation isn’t necessarily needed at this point. Today, we are exploring the backup and disaster recovery process and how modern-day solutions have made an effective tool even better.

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Music is Being Lost to Failing Hard Drives, Reminding Us of a Few Best Practices

Nostalgia is a powerful force. It can drive us to look to the past for things we once loved, such as the music we listened to over the years. However, what if the music you loved was lost forever?

This could be the case for many, as older hard drives that archive this music have been discovered to have failed. Let’s examine the situation to see what lessons any small-to-medium-sized business can learn.

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Do These 5 Things to Decrease Your Network Bottlenecks

A business experiencing a network bottleneck is having a bad day, especially since the ability to share data is so important to many industries today. That said, today’s resource-intensive technologies can easily eat through an organization’s bandwidth and create these kinds of network slowdowns.

Let’s talk about what can be done to reduce these bottlenecks, if not eliminate them outright.

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How to Build Better File-Sharing Systems

With collaboration playing center stage for most businesses, it’s no small wonder that file sharing is such a priority for SMBs. If you want to establish solid file-sharing practices, you need the right solutions. Today, we want to explore four ways you can establish an efficient and secure file-sharing platform.

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The Right Way to Address IT Issues

Technology allows businesses to leverage high-impact practices, but only if that technology works the way it’s supposed to. Even simple issues with network connectivity problems, outdated technology, and cybersecurity can impact operations. The key to a successful technology deployment is understanding where potential disruptions could occur and taking measures to proactively address them ahead of time.

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Efficient and Secure File Sharing a Must for Today’s Businesses

Today’s business needs to be able to share files and data securely and efficiently. This process may seem straightforward, but there are a lot of options that the business owner or manager needs to understand. In today’s blog, we look at some steps that will help you create a strong and secure file-sharing system.

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Today’s Technology Can Help You Become a Winner

The tech we have at our fingertips has the potential to dramatically enhance our productivity, support a great deal of creativity, and improve a person’s overall quality of life. What happens when you don't use this technology to its full potential? The answer is simple: you lose out. Let’s take a look at some of the negative effects of not using tech to its fullest.

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You Want IT and Security Partnering Up… Here’s How to Make It Happen

It should come as no surprise that nowadays, a business’ information technology and security precautions are frequently tied closely together—and wisely so. Not only can today’s technology greatly augment the security a business can defend itself with, but advanced security is needed to protect the critical IT that modern businesses rely on to function.

This makes it critical that these two aspects of your business work together, so let’s go over some ways to ensure they can do so optimally.

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It’s Important to Know When to Cut Your Business’ Losses

“Quit.” The q-word is (at least, in the business setting) one of the worst four-letter words someone can use… usually. In the context you probably first thought of, yes, but there are plenty of times that quitting can directly benefit your operations.

For instance, let’s say you have a project that is eating all of your resources, with no real returns in sight. What do you do then?

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Prepare for the Worst so It Doesn't Sink Your Business

A disaster can strike when you least expect it. It doesn’t matter how small or large your business is; there is always the possibility that your company could have to deal with the technological fallout of a disaster. Here are four ways you can prepare for that inevitable day.

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In the Wake of Hurricane Beryl, Consider Business Continuity

In the wake of Hurricane Beryl, businesses have another reason to reflect on data backup, disaster recovery, and business continuity. Since the hurricane made landfall in Texas, despite being downgraded to a tropical storm, it still caused over $5 million in damage to islands across middle America.

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You Need Your Business’ IT to Match Your Business’ Size

Technology is an essential part of most business operations nowadays, regardless of the size of the business… and how that size may change over time. As such, it is essential that the infrastructure that supports this IT can adapt to these swells and declines.

Let’s discuss why it is so important that your IT infrastructure fits your business and a few best practices for tailoring it.

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Productivity is Great… Here’s How to Encourage It

Productivity is extremely important for your business' ability to generate revenue and maintain consistent performance. Interestingly, many businesses face similar productivity challenges over time. What can small and medium-sized businesses (SMBs) do to improve productivity when it starts to decline? Let's take a look at some strategies to keep productivity high. 

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Do You Know Exactly What is Being Backed Up?

Data backup is essential for any business, yet many employees might not fully understand how it works or what gets backed up. Today, let's clarify the basics of data backup and its importance.

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It’s Summer and You Have to Take Care of Your Tech

Summer is here, and sometimes, your technology pays the price. In today’s blog, we’ll discuss some ways to protect your tech as you travel and enjoy the nice weather.

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Why You Can’t Just Rip Memory from Your Computer

Transferring data between different computers and devices has become a routine task. Let's explore the steps you need to take before ejecting memory from a computer to ensure your data's integrity and the memory card's longevity.

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MFA is Becoming a Major Component of Business Insurance

Businesses are prioritizing cybersecurity more than ever. Many insurers now require companies to meet specific cybersecurity standards before offering coverage, with one key requirement being the implementation of multi-factor authentication (MFA).

Here’s what you need to know and how we can help.

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How to Prioritize Security in File Sharing

Business file sharing has become a daily routine. It's a crucial part of collaboration, communication, and overall productivity. However, with the rise of cyberthreats, file security is more important than ever. It's not just about sharing files but doing it securely and efficiently. Today, we'll look at some best practices for business file sharing.

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Why It’s Good to Purge Your Digital Waste

So, what is digital waste?

Digital waste is all the useless data in our data storage that lingers until we do something with it. Extra files no longer needed, old emails and chats, and old, blurry pictures you never have and will never use… all qualify as digital waste. While it’s easy to discount digital waste as an annoyance (which it certainly can be), it creates a much bigger and more serious problem.

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What’s Backup and Disaster Recovery, and Do I Need to Worry About It?

Nowadays, businesses need to be prepared for almost every circumstance. You may have heard the term “BDR” used to describe a method of attaining this level of preparation. We wanted to discuss this term in more depth, covering what it refers to and what you need to do to protect your business should BDR be right for you.

Spoiler alert: it very much is.

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What You Need to Do If You Think You’ve Been Breached

Today, cybersecurity is everyone's business. It's not just the IT department's job anymore. When a hack happens, it can feel like a personal violation. It's scary, confusing, and you might not know what to do next.

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How to Manage Change in Your Business Without Burning Out

Change is inevitable, especially in the dynamic world of business, where it is the driving force behind growth and innovation. Yet managing change can be a daunting task. It requires strategic planning, effective communication, and strong leadership.

This is where change management optimization comes into play. It's about refining your approach to change, making it more efficient and successful… particularly when it involves your IT and related processes.

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How to Effectively Measure and Use Data Backup and Disaster Recovery Metrics

How often do you think about your data backup system? If you’re like most businesses, it’s something that you will likely set up, then quickly forget about, provided you haven’t had to use it. Still, having one is essential to any modern business, and building it with clear outcomes and metrics in mind will help you make your data backup system more effective for the moments when you’re glad you have it.

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How to Approach an Office Move with Your Technology in Mind

One of the biggest signs that your business is doing well is that it is growing. When it starts to grow, you might notice that your office suddenly feels a little cramped. While moving an office can be stressful, it is often necessary to ensure that your company can continue to flourish. From an IT perspective, it can be even more challenging.

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Tip of the Week: 4 Ways to Save Money on Your IT Solutions

Are you paying attention to where you spend your IT dollars and whether or not you are making the most of your budget? It’s important to assess your needs before making any major technological purchase, including the goals, challenges, and pain points you are trying to solve. With the right approach, you can increase the value you get out of your IT—particularly with the following strategies.

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Why You Need to Keep Track of Your IT Infrastructure

When taking stock of your business assets, technology is particularly critical to pay attention to. Let’s discuss why this is and what you must do to manage it properly.

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3 Types of Regulations Your Business Should Be Aware Of

Your business is likely subject to certain compliance laws and regulations depending on the type of data you collect from your clients or customers. Today, we want to emphasize the importance of your business considering regulation and compliance when managing its data and IT resources, as without doing so, you run considerable risk.

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Implement These Collaboration Tools for Your Growing SMB

Collaboration is a key component of any business, and in today’s remote and hybrid work environment, it’s even more important than ever. Technology can facilitate collaboration in amazing ways, particularly for growing businesses that are quickly outgrowing their current accommodations.

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3 Success Metrics for Your Business Technology

Your business’ data holds incredible potential for helping you improve operations, but only when it is leveraged properly. To this end, you have to identify specific metrics that you are working toward and establish how these metrics are helping you make strides forward. IT offers plenty of metrics to help you make better decisions about operational efficiency.

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What to Do (and Not Do) with Your Smartphone

It’s not hyperbole to suggest that many people in business these days prefer digital communication over the alternative. Smartphones have evolved over time and adapted to this need. That said, using a smartphone to communicate does still have its fair share of unwritten rules to follow. Let’s discuss some of the dos and don’ts of smartphones.

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3 IT Metrics to Pay Attention To

Any business can benefit from data and use it to improve its operations. This is especially the case where information technology is involved. By collecting the right metrics, you can better evaluate your business IT’s performance and identify areas for improvement.

Let’s review what some of these metrics should be.

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What Kind of Mindset Should a Remote Worker Have?

Mindset is important regardless of what someone is doing, but it plays an especially important part in the workplace. This only becomes more true when that workplace is distributed, and work is actually done in the worker’s home.

Let’s go into the kind of perspective you want to encourage in your team as they utilize remote work.

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Here are the Basics of the 3-2-1 Backup Rule

The 3-2-1 rule is a pretty standard reference for data backup and disaster recovery, but what does this rule actually entail? Today, we want to explain perhaps the most important concept to prolonging the life of your business, even in the face of difficult and trying circumstances.

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The Best Practices of Video Conferencing

Video conferencing has really taken off in recent years, due in no small part to the COVID-19 pandemic, which forced remote work on most businesses worldwide. However, businesses see the benefits of video conferencing, and it has now cemented itself as a go-to communications solution for all businesses. Today, we want to discuss how to make virtual meetings and video conferencing more productive and more engaging.

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Avoiding Tech Neck

The strain on people’s bodies isn’t always taken seriously when someone works at a computer. Still, many official studies suggest that desk jobs can have a radical and rather negative effect on the health of individuals. One common ailment is what is called “tech neck.” Tech neck is a term that describes neck pain and damage stemming from looking down at computers or mobile devices for prolonged periods. To avoid tech neck, you can follow these helpful tips.

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A Key to File Sharing: Following Best Practices

Businesses rely on data. That is no secret. Regarding a file-sharing strategy for a small business, choosing effective and secure strategies is crucial to ensure smooth collaboration and protect sensitive information. Here are some best practices for small business file sharing.

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How to Handle Your Risk Mitigation Strategies

It’s an unfortunate fact that all businesses will inherently face some threats during their operations. That’s inescapable. From cyberattacks to natural disasters to good, old-fashioned accidents, you’re liable to face no small risk. This risk makes a process known as risk mitigation so critical for all businesses to undergo with some regularity.

Let’s review a few aspects of creating and maintaining a dependable risk mitigation strategy.

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You Need to Have a Business Continuity Plan for Your SMB

Business technology is known to be remarkably finicky, particularly if you do not have the requisite knowledge to manage and maintain it. After all, there is a reason why you hire an IT department or a managed service provider to handle this role. What happens if your technology fails, though? Do you have a plan in place? What does a plan like this even look like, anyway? Let’s dig into the details.

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How to Transition to or Establish a New Office Location

It’s always exciting when you can expand your business’ influence with a new location, but this excitement brings with it all kinds of complications. There’s always something, whether it’s the technology for the new location or the logistics surrounding the opening. Let’s look at how you can make sure that technology is not the thing that holds your business back from opening a new location.

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4 Problems with Remote Work That You Need to Address

Remote work offers numerous benefits for both your employees and your business, provided you can overcome the challenges associated with implementing it. One such challenge is productivity, something which employees might struggle with while working remotely. Here are four ways your average remote employee might be challenged by their remote work in terms of productivity.

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Four Ways to Manage the Complexities of Your Business

Running a business may never be totally smooth sailing, but it doesn’t have to be a complete grind all the time either. Managing complexities with your business’ technology is a good way to ensure that things move ahead with some efficiency. Today, we look at four ways to effectively handle complexities in the realm of business technology.

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How to Make the Most of What Your Business Has

Your business only has so many resources, from its budget to its time to its employees’ capabilities. This is what makes it so crucial to properly manage all of them.

Let’s run through some basic practices that can help you make the most of what your business has at its disposal.

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Why You Might Want to Encourage a Digital Detox for Your Team

Chances are, your and your employees’ lives are fully permeated with technology, from the very start of the day to the moment you close your eyes to sleep in the evening. That’s just how the world works nowadays, but there is evidence that this permeation of tech can have some adverse effects on us all. That’s why, as odd as it may sound coming from an IT provider, you may want to occasionally take a moment to step away from technology.

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How to Avoid Network Bottlenecks from Impacting Your Business

Your network is a crucial part of your business, insofar as it is quite literally what powers your operations and enables you to work productively… at least, most of the time. Unfortunately, there is always the risk of a network bottleneck, or a limited capacity for data to move due to a lack of available bandwidth. So, how can these bottlenecks be avoided?

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How to Prepare Your Business for Any Form of Disaster

With technology serving such an indispensable role in modern business the looming threat of disaster is one that needs to be considered. With so many consequences on the line, it’s important that your business is prepared to deal with these disasters effectively and efficiently. Let’s run through some tips for properly preparing for your potential disaster recovery needs.

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A Proactive Stance on Technology is What SMBs Need

Technology is important for many reasons, chief among them your business’ continued efficiency and productivity. The problem with technology, though, is that it will never last forever, and you’ll have to replace it sooner or later. Thankfully, you can delay those costs considerably by implementing a proactive technology management plan, effectively keeping the same technology running longer.

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Creating a Powerful Backup Strategy

Data is the lifeblood of a business. In the event of unforeseen circumstances such as hardware failure, malware attacks, or human error, having a well-designed backup and data recovery strategy in place becomes paramount. Today, we try and guide you through the process of creating a robust backup and data recovery strategy, ensuring the safety and accessibility of your data.

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Do’s and Don'ts for Remote Access

As remote access has enabled more and more people to work from home, a business’ security has become harder to reinforce. After all, while you can control the solutions you have protecting your business, you don’t have much control over the solutions that your employees have at home. Here, we’ve provided some of the best practices that you should reinforce when your team is working remotely.

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Cut Down on Your Technology Troubles

For the small business, technology is an issue; and reasonably so. For something that holds so much importance for an organization, there are bound to be problems attached. These problems can disrupt efficient workflows and ruin some situations. In this week’s blog, we will take a look at four things you can do to cut down on your technology troubles. 

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Understanding the Five Levels of Delegation

As the boss, you’re in a position to offload many of your business’ responsibilities to your employees. That’s more or less why you have employees in the first place. However, there’s more than one way that you can delegate tasks, depending on your personal style of management and the work style of each of your employees.

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Keeping Your Data Stored Centrally Offers Significant Benefits

Let me ask you: how confident are you that all of your data is in your control? How confident are you that you have access to it as you need it? How confident are you that it is properly secured, wherever it is being stored?

These are all important, arguably critical, questions to know the answer to. They are also all questions that are best answered by storing your data centrally.

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The Pitfalls of Procrastination: How to Beat It, in the Long Term

Over the past several weeks, we’ve been picking apart procrastination as a concept and how it tends to manifest. To wrap up our discussion, we wanted to share a few ways that you might be able to greatly reduce your and your team’s tendencies to procrastinate so that more can be accomplished.

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