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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Those Irritating Spam Calls May Not Last Much Longer

While the phone is still a useful communication tool, it lately has been the cause of a large amount of stress from businesses and users alike. While caller ID was once also a useful tool to help stop spam calls, we now cannot trust the numbers it provides. Letting personal calls go to voicemail to check them is one thing, but a business shouldn’t do that. What can they do?

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reCAPTCHA: The First Line of Defense

Security is paramount. These days, hackers are aggressive and relentless when it comes to using exploits to test your security. So much so that even when applying multiple layers of protection across a site, the server, and keeping everything patched, threats can sneak in. This is why it is critical to have a first line of defense; in this case, a CAPTCHA.

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Tech Term: Opening the Spam Folder

Spam is a tricky subject to talk about, as it seems everyone has a different definition for it. Yet, most have come to the conclusion that spam is a bad thing. For today’s Tech Term, we want to delve deep into the different kinds of spam out there, as well as theorize where the term even came from.

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Tip of the Week: Is Spam Ruining Your Email?

You don’t need us to tell you that it’s extremely dangerous to hand out information to just anyone that contacts your business. This is important to keep in mind, especially considering how the majority of threats can be sent via email. You’ll likely encounter situations where you need to consider whether or not to click on attachments, as you could potentially put your business at risk.

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If Your Business Could Talk, It’d Complain About Spam

Chances are, you’ve heard of spam, but many don’t know how to identify it in the first place, let alone work around it. Frankly, spam can cause some serious damage to your business if not properly dealt with. In today’s blog, you’ll learn what makes spam, “spam,” and how you can keep it from infecting your inbox.

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The Top 5 Online Threats Facing Every Business

It doesn’t matter which industry your organization falls into. Your business will always be susceptible to threats in some way, shape, or form. Therefore, it’s your responsibility to ensure that your business understands how to protect itself from these threats, before it’s too late. We’ll help you learn more about the various issues that you need to watch out for, and what you can do to stop them.

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How to Get a Grip On Your Email Inbox

b2ap3_thumbnail_email_best_400.jpgEmail is an aging communication protocol, but it’s still an important asset nonetheless. Even though society continues to push toward bigger and greater things, the modern office still depends on having an email solution for a communication medium. While we can’t get away from email completely, it’s important to make sure that using it is as easy as possible, especially for the busy business owner.

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Tip of the Week: Gmail Takes a Page From Facebook By Letting You Block People

b2ap3_thumbnail_block_gmail_users_400.jpgHow overwhelming is the amount of spam and junk mail you receive on a regular basis? Are you able to effectively navigate your inbox without wasting time on unimportant messages? If you’re a user of Gmail, you now have some tools available to you by default that can help you in the war on spam. You can block specific users and even unsubscribe from email campaigns, allowing you to take back time previously spent cleaning up your inbox.

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Tip of the Week: 4 Ways to Help Prevent Comment Spam

b2ap3_thumbnail_what_to_do_with_comment_spam_400.jpgWhile it might be nice to imagine making $500 a day by working from home, this is the type of thing only really seen in a website’s spam comments. If these annoyances are common, know that you’re not alone. Even the most innocent sites can be stricken with this issue. So, how can you minimize spam comments?

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I am always in wait to see your latest tips like this and you always give us your best. Working on https://www.superiorpaperrs.com... Read More
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Protect Yourself From Email Attacks By Knowing What to Look For

b2ap3_thumbnail_security_for_email_400.jpgAt the frontlines of the battle to secure your network is your company’s email accounts. Facing an onslaught of spam, malicious links, virus-filled attachments, and more, it’s up to each user to know what to look for and not let it through. This is a task that’s easier said than done.

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Don’t Be Duped By a Phishing Attack: 4 Signs to Look Out For

b2ap3_thumbnail_online_phishing_400.jpgYour business is literally assaulted by thousands of threats a day, and they could ruin your organization's goals in an instant if not for your defenses. With such powerful security measures at your disposal, we don’t blame you for lowering your defenses; however, it should be mentioned that your network security doesn’t protect you from all manners of threats. Attacks like phishing scams have a tendency to bypass your security measures, which makes them dangerous.

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Some Hackers Are Out to Give IT Departments a Bad Reputation

b2ap3_thumbnail_email_phishing_attacks_400.jpgWe all know that hacking is one of the biggest risks we must deal with in today’s technology-based society. Most hackers out there try to take advantage of the latest vulnerabilities in software, but there are some that use a more sophisticated method. These hackers try take advantage of the weaknesses found in the human psyche, rather than the technological flaws that consistently get patched.

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Winter is Coming: Dyre Wolf Malware Can Leave Your Bank Account Looking Stark

b2ap3_thumbnail_phishing_attack_400.jpgWith the critically-acclaimed television series, Game of Thrones returning to viewers this spring, it seems apt to discuss a manner of hacking attack called Dyre Wolf. This particular threat is just as fierce as its name implies, and can potentially cost businesses between $500,000 to $1.5 million per attack. It takes advantage of a multi-step phishing process, and your employees should understand how to avoid attacks like these.

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Are You on Constant Inbox-Watch?

b2ap3_thumbnail_email_spew_400_20150206-135251_1.jpgAre your eyes constantly glued on your email inbox during the workday? It’s not bad to keep up with what’s going on in the office, but a recent study has linked constant email-checking to higher stress levels. This probably isn’t surprising to some, but some folks, like the researchers at the University of British Columbia, claim that there’s a maximum number of times to check your email throughout the day to minimize stress in the workplace.

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Does Your Company’s Email Solution Optimize Security and Productivity?

b2ap3_thumbnail_email_productivity_400_20150206-135402_1.jpgEmail has revolutionized the way we communicate, but in some cases it can be a dangerous distraction to productivity. This is especially true if your company is trying to maintain its own Exchange mail server. Does having email on the brain give you a headache? If so, you might consider looking into a hosted email Exchange solution from Directive.

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How to Prevent Email Spam

b2ap3_thumbnail_prevent_spam_400.jpgWhile email offers several great benefits to those willing to deal with it, the most popular method of communicating in the office has its flaws. One of the most crippling is spam, which can ruin your inbox and your productivity. The unfortunate truth is that even the most diligent workers get hit with spam, but that doesn’t mean that your business’s productivity needs to suffer from it.

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4 Giveaways that Your Email is Trying to Trick You

b2ap3_thumbnail_avoid_phishing400.jpgOne of the most common ways computer viruses spread is through email. Most of the malware-carrying messages are caught in your account's spam filter, so you don't have to worry about those. It's the malicious emails that make it to your inbox that you need to be mindful of, and phishing emails are by far the most dangerous.

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Be Wary of Hackers’ Psychological Attacks!

b2ap3_thumbnail_avoif_phishing_attacks_400.jpgThere's a computer security threat so menacing that not even the best security technology can stop it. It's called psychology, and it's used with email phishing scams to trick users into overriding their security solution. The only way to stop this threat is with common sense, and unfortunately, there's no app for that.

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Can I Have My Email without the Spam?

b2ap3_thumbnail_atspam400.jpgNobody enjoys getting spam in their email inbox. It's annoying, it can take up precious time to sift through, and did we mention that it's annoying? Every email user is familiar with spam, but not everyone may know how spam got its infamous name. The answer may surprise you and make you chuckle.

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Employee Wins Car for Being Website's 1,000,000th Visitor

b2ap3_thumbnail_newcar400.jpgTakeaway: A local employee wins the grand prize of a new car after becoming the 1,000,000th visitor to a random website, much to the jealousy of his fellow employees. His co-workers respond by entering every online sweepstakes while at work, bringing productivity to a halt.

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Just Step around the Spam

b2ap3_thumbnail_StopSpam400.jpgAnytime you take a step into the Internet, there's a pretty good chance that you are going to step in a fresh and steamy pile of spam. Spam can ruin your company's Internet footprint. Spam can also find its way into the depths of your website and stink up the whole place. It's especially embarrassing when you don't even know that you have spam on the bottom of your virtual shoe; here's how it got there.

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