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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Success Metrics for Your Business Technology

Your business’ data holds incredible potential for helping you improve operations, but only when it is leveraged properly. To this end, you have to identify specific metrics that you are working toward and establish how these metrics are helping you make strides forward. IT offers plenty of metrics to help you make better decisions about operational efficiency.

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AR Sets Up a New Reality

You’ve probably heard of augmented reality by now. If you are a fan of sports on TV, especially. Every time your favorite team faces a 4th and 1, the lines that you may take for granted on the field is AR. It augments the image with overlays of information that makes what you are looking at more immersive. As businesses continue to evolve, integrating augmented reality can be a game-changer. Let's explore four compelling ways in which augmented reality can work wonders for businesses.

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3 IT Metrics to Pay Attention To

Any business can benefit from data and use it to improve its operations. This is especially the case where information technology is involved. By collecting the right metrics, you can better evaluate your business IT’s performance and identify areas for improvement.

Let’s review what some of these metrics should be.

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What are Digital Twins, and How Can Businesses Use Them?

A digital twin could arguably be seen as a somewhat niche technological innovation. Regardless, they are an invaluable resource to quite a few industries that help the businesses that use them optimize their processes. Let’s go over what a digital twin is, and how it helps a few different business types meet their needs.

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4 Practical Uses for Blockchain Technology

With the blockchain growing more popular as a technology, we thought it would be good to discuss how it works and why you should be aware of it. The zeitgeist often portrays it as a nefarious tool used by cryptocurrency and scams, but at its core, it is far from this; in fact, the applications of such a decentralized and transparent technology make it ideal for certain tasks. Let’s explore them.

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Are You Innovating Too Much for Your Own Good?

Information technology has become a ubiquitous tool employed by almost every organization. The ability to adapt and improve operations has become critical for maximizing productivity and creating an environment conducive to success. The pursuit of innovation, however, often considered essential, may actually hinder productivity. This month, we explore how blindly innovating might not always be the optimal path for steering your business toward success.

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How to Set Business Resolutions You’ll Be Motivated to Keep

Happy New Year! It’s officially that time when we all make resolutions meant to help improve ourselves, so why not include your business? Better yet, why not make business resolutions that you’re more likely to keep?

Let’s explore some of the ways that you can design your business’ resolutions to maximize the likelihood that you’ll keep them and benefit from them in the long term.

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Biometric Checkout is Coming (But Don’t Hold Your Breath Just Yet)

Love them or hate them, self-service checkout registers in brick-and-mortar stores are here to stay… especially considering that research has demonstrated that Gen Z has about twice the level of buy-in to the automated point-of-sale terminals as Gen X does, and that self-checkout is the predominant form of payment today. With this success, many have wondered how welcome biometric payment processing might be.

As it turns out, it would seem it isn’t.

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One of Google’s Many Projects Gives Us a Look at Practical AI Usage

While artificial intelligence is frequently hyped up to the point that it seems to be plucked from the realm of science fiction, its true applications are actually much more mundane. That being said, these applications are often the ones that show the most promise in terms of the value they have to offer society.

For instance, let’s consider the work that Google is doing through something called Project Green Light.

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Hybrid Work is the Future

The workplace has undergone a dramatic shift over the past several years in favor of remote work, due in no small part to worldwide circumstances. In fact, many workers who would prefer to work in-office found themselves unable to, pushing the button on the topic of remote work even more. While there are some outspoken companies that want to see the return of in-office work, experts in the industry seem to be of the opposite opinion.

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iOS 17 Unveils Some Cool New Features

In mobile operating systems, each fresh iteration tends to bring forth marginal improvements and refinements to enhance the user experience. Apple's newest mobile operating system, iOS 17, follows suit in this tradition. Let's take a brief look at some of its noteworthy additions.

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USB-C? Thunderbolt? What Ports Should My New Laptop Have?

We’re at a weird point in the technology world (but honestly, when is it not at least a little convoluted?). Right now, modern technology has been slowly shifting between a few different technologies and consumers and businesses are stuck in the middle trying to figure out what to do and how to future-proof their hardware investments.

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The Insecurity of IoT Devices is a Serious Concern… So Why Aren’t Businesses Worried?

The IoT, or Internet of Things, is everywhere. There’s a relatively good chance that a device that would be part of the IoT is within your reach right now, perhaps even on your person. Businesses of all kinds use the IoT for various purposes as well, but behind this usage lies significant risk from cyberthreats, and a shocking number of businesses seem to accept this risk without much concern… as in, the vast majority of surveyed businesses utilizing the IoT demonstrated a lack of protection, but seemed not to be bothered by it.

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Microsoft’s Project Silica Aims to Address Long Term Data Storage Issues

Over the past several years, it has come to the attention of people in various industries that there is going to be a time, very soon, where the data that needs to be stored is going to outweigh our ability to store it. Microsoft, in a collaboration with the University of Southampton in England has taken aim at this very problem and has come up with some innovative solutions. 

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What’s the Deal With the Blockchain?

With things like cryptocurrencies and NFTs flooding the public awareness, the term “blockchain” has been brought up more than a few times. However, this association hardly covers what the blockchain is or what it is capable of.

Let’s briefly review what the blockchain really is, and what the technology can do.

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Could Zero-Trust Make the VPN Obsolete? Experts Suggest So

When it comes to security, it can be challenging to keep up with shifting best practices. For instance, the use of a virtual private network has long been a staple to secure remote operations, and any decent IT service provider would recommend its use. However, this advice is changing with the growth of zero-trust access protocols.

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Expect to See More Folding Phones in the Future

Foldable phones undeniably saw a very slow start when they were introduced a few years ago, high prices and horror stories about their fragility scaring away all but the earliest of early adopters. However, thanks to an enthusiastic fanbase, the concept has persisted and has become a legitimate option amongst flagship devices. 

Let’s consider some of the predictions that have been made surrounding the future of the foldable smartphone market, and why business users might be drawn to the flexible form factor. 

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Four Practical Uses of Artificial Intelligence

In recent years, artificial intelligence (AI) has emerged as a powerful tool that can revolutionize small businesses. With its ability to analyze vast amounts of data and make intelligent decisions, AI has the potential to streamline operations, improve customer service, and drive growth. Let’s explore some practical applications of AI that can benefit small businesses and help them thrive in today's competitive landscape.

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Looking for Your Business to Go Green? The Right Tech Can Help!

It isn’t unusual for modern businesses to turn more and more often to “green” technologies, partially due to the reduced environmental impacts that come with their use, and partially due to the operational advantages that many of these technologies also bring. Let’s discuss some of the options that even smaller businesses can embrace that bring these kinds of mutual benefits.

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Looking at AI’s Runaway Advancement

Artificial intelligence, or AI, is just one way of describing the concept of machine learning technologies. AI has grown considerably over the past couple of years, so much that automation as we know it today wouldn’t exist without it. Throw in some data-driven insights and you have a technology that has cemented itself for use in a business environment, but there are some concerns with how fast it is growing and evolving.

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Is AI an Existential Threat to Humanity? The Answer: Maybe

Artificial intelligence is a hot-button issue in today’s business technology landscape, and for good reason. It’s being implemented in various software tools and platforms with mixed results. There are some concerns over it, particularly in regard to intellectual property, but there are also major issues with it related to “the profound risks to society and humanity,” according to an open letter.

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Should AI Development Be Stopped? Experts Say So

It seems that you can’t turn your head nowadays without seeing artificial intelligence being incorporated into some software or platform. However, many leaders in the technology space have expressed their concerns about—as they put it—the “profound risks to society and humanity” that AI poses, outlined in an open letter. 

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Supply Chain Management and the Growing Need for Logistics

Small manufacturers and distributors operate under a whole separate set of conditions than their larger competitors. This is because they don’t have the available capital to have any noticeable inefficiencies, and if they do have some, they are going to definitely affect their ability to compete. One solution that these organizations can lean on is a logistics platform. 

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Foldable Smartphones Launching in 2019

Last year saw many rumors regarding foldable screens on mobile devices, but no manufacturer has produced an OLED display flexible enough to fold in half… until now. In fact, there are many manufacturers out there that have committed themselves to producing foldable screens and devices in 2019.

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Sorry Bob, But Technology Means the Times Will Always Be a-Changing

The thing about technology is that, regardless of how miraculous or otherworldly it may seem upon its introduction, it can quickly become so very familiar to us. Hard as it may seem to believe, someday (maybe even soon), things like ChatGPT and other bleeding-edge technologies will seem typical, perhaps even humdrum.

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Fledgling Smartphone Market Sees Decline in Innovation

Smartphones are everywhere. Nearly everyone has one either in their pocket or in their hand and that fact would make you think that the underlying smartphone market is one that is remarkably strong. This really isn’t the case. Today, we’ll take a brief look at the smartphone market and how a lack of true innovation is one of the reasons the industry has seen large decreases in sales. 

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Could the Blockchain Someday Make Business Data More Secure?

The blockchain has been a hot topic in the past few years, if only tangentially. With all the buzz around cryptocurrencies, it can be easy to forget about the underlying technology that powers it and its other applications. Let’s pivot to these other applications for a moment and discuss how the blockchain could potentially be involved with security needs at some point in the future.

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What Should You Expect out of Artificial Intelligence?

AI has been a hot topic in recent months and years, which only makes sense. Not only has it been used in more public applications, but it has also caused a bit of controversy as it seems to “compete” with people. Back in September, art made by using an artificially intelligent platform caused a stir by winning an art competition, and workplace fears of a computer taking one’s job have seemingly become more well-founded than ever.

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Is the Internet of Things Right for Your Business?

There has been a lot made about the Internet of Things (IoT) recently. The IoT is basically technology that connects to the Internet or your network and offers some sort of specialized task. Think smart light bulbs, mobile devices, monitoring tools, and other appliances that traditionally aren’t connected to the Internet. For today’s businesses this can bring several pros and cons to the table. This month, we thought we would take a brief look at some of the pros and cons of deploying IoT technology in the workplace. 

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Google Got Rid of Search Results Pages

Countless jokes have been made in the IT world about the perfect place to hide something being page two of Google—just hang out with some IT professionals, and there’s a good chance you’ll hear it. Unfortunately, Google is making a change to its search results that will make this joke completely irrelevant.

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Disney Presents New Tech to Help Re-Age Actors

Have you ever heard of the Uncanny Valley? It’s the theory that explains why the human race tends to prefer humanoid robots, but only up to a point, after which we find them unsettling. It’s one reason why so many people found the 2019 film Cats bothersome to watch. The Uncanny Valley has also been present in film in recent years, especially when actors who have passed are recreated digitally to make an appearance, or when talent needs to look older or younger than they are.

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Don’t Abandon Your IT Projects Halfway Through

So, you’re looking to improve your business’ technology…that’s great! More effective solutions are critical to helping boost your success. However, it is important to acknowledge that these kinds of initiatives don’t always have the greatest record of success. Let’s examine why this is, and critically, what can be done about it.

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Business Technology Concepts to Look Out for in 2023

The business world is always ebbing and flowing with new concepts, ideas, and strategies in the  attempt to innovate. The more technology can be used to do things that help a business run, the more processes can be automated bringing a layer of efficiency that isn’t possible without it. Let’s take a brief look at some of the technology trends that small businesses will be confronted with in 2023. 

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Despite Rough Waters, Expect More AI in 2023

There’s no denying that the economic forecast at the moment is a bit bleak, with murmurings of a recession growing louder by the day. As this situation develops, many companies are likely seeking out opportunities to trim the fat. Despite this, however, we anticipate that artificial intelligence will actually see a bit of an uptick. Let’s go over why.

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Get Busy Setting Your Business Up for Success

Regularly, when a business is searching for ways to move their operations forward, there is a little hand wringing on how to do so. Every decision your business has to make comes with a price tag, and the more that you can do without spending a lot of money, the more value you are going to see. For this week’s blog, we thought we’d take a look at some actions you can take with your technology to ensure that your business is going in the right direction.

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3 Strategies to Help Your Business Get Smarter

If you truly want to run your business effectively, it all starts with understanding how its costs break down. If you are armed with this knowledge, you can make better decisions about solution procurement and operations management. Let’s examine how you can cut costs without harming your business in the process.

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New Technologies That May Soon Be Part of Your Business (If They Aren’t Already)

Every piece of technology we regularly use today was once earth-shakingly innovative, regardless of how mundane and common it seems to us now. Think about it: people once had endless questions about the Internet, about computers…even about electricity. Let’s consider some modern innovations that we have many questions about now, but may someday be just as much of a given as the other tools we so commonly use today.

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Digital Data is Amazing, Part 2

Last time, we broke down how much data is stored in a typical book, and how much data every book in the Library of Congress contains. This time, let’s really show you what that data consists of, and some other really neat comparisons to put things into perspective. Buckle up!

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Digital Data is Amazing, Part 1

Do you ever think about how incredible technology is? In a world where it’s easy to take advantage of technology and devices that were practically inconceivable just a few short decades ago, it’s really amazing to just look at how far we’ve come, and how something so small can fit so much information.

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IT Wasn’t Always This Way: Let’s Look Back in Time When Technology Was “Simpler”

Who doesn’t love nostalgia? Throughout history, people have always looked back at the “good old days” and we wanted to explore some of the weird and wacky technologies and trends that didn’t quite stick the landing for the long run, and some that ended up unintentionally paving the way.

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AI to Be Included in Select Microsoft Tools

Artificially-intelligent image generation has become a hot topic in recent weeks and months. Not too long ago, an artist created a stir for winning a competition with an image that he largely created using an artificially-intelligent tool. Now, Microsoft has announced that similar AI-powered image generation tools will be integrated into many of their applications.

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What Can Businesses Expect in 2023?

2023 is right around the corner, and if the past few years are any indication, it will be rife with challenges for businesses to overcome. Let’s consider some of these challenges, and what technologies can help minimize or even eliminate them.

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3 Innovative Strategies You Can Use to Keep Things Simple

With so many different technologies being used in business, it can sometimes be too much for the people out there who aren’t as tech-savvy as others. In fact, some of the people you will work alongside will not be able to grasp some of the simplest technology concepts. Unfortunately, these people don’t know a fraction of what they need to know about the technology they use, and it could put your organization at a disadvantage. This month, we thought we’d give you a few pointers on how to talk to your coworkers who aren’t as knowledgeable as you are in technology or any other field.

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An AI-Generated Piece of Art Has Created Quite the Controversy

It is a legitimate question whether something is actually art if it isn’t created by a human being. That’s before you are exposed to it, however. In fact, an AI created a piece of art that was crowned the winner at the Colorado State Fair. Let’s take a look at AI art in the context of this competition.

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Could an AI-Enhanced Wearable Proactively Monitor Your Health?

While we typically focus on how various technologies can be used in business applications as a way to boost a small or medium-sized organization’s capabilities, we occasionally come across a topic that is just undeniably cool (and that we can bring back around to business concerns, to boot). We recently heard about the development of a flexible new wearable that uses AI to monitor the health of the wearer that we wanted to discuss with you.

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In Battle USB vs. HDMI, Which Cable Will Remain Connected?

Let’s face it: when you look at the back of your computer, where the motherboard’s many, many ports are accessible, there’s a substantial variety of connection types available to do a variety of things—some of which may overlap with one another. One prime example: the shared capability between USB and HDMI as a means of connecting your PC to many of its peripherals. Let’s consider which is likely to outlast the other.

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New Tech Making Business Tools More Dynamic

For all the events that have made business more difficult over the past several years, you probably wouldn’t be surprised to learn that businesses have been more open to change the way they do things if it means that they can meet the demands placed on them by the market. These days, there are some technologies that will be a big part of business headed forward, but you may think that they are out of your business’ price range. Think again. Let’s take a look at three robust technologies and how you can use them in your business.

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The Blockchain is a Fascinating Technology with a Lot of Potential

The blockchain has had a single purpose since it was first developed back in 1991, and that has simply been as a secure means of storing data. Its method of doing so is fascinating, so let’s examine the concept and all that it now allows us to do.

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The IoT Ushers in a Lot of New Options

The Internet of Things can be a tricky concept to wrap your head around, and it certainly doesn’t help that so many new smart devices are being added to it day-in and day-out. Let’s take a look at what makes up the Internet of Things and why it’s important to know what it is from a business perspective.

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The Emergence of Social Media has Changed the Game for Businesses

Social media is often seen as simply a consumer technology that has limited value to businesses, but you might be surprised by how much proper use of social media can impact it. Here are four benefits your business could potentially see from using social media websites and applications.

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Social Media has Emerged as a Transcendent Technology for Businesses

It is not an exaggeration to refer to social media as a world-changing technology, impacting life in all manners—interpersonal, social, and professional. We wanted to focus on this last aspect and discuss how social media can assist a business in its operations.

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Has Innovation Resorted to Gimmicks?

We always hear about how innovation drives business. This has been typically true for the whole of human existence. As businesses have tried to stay profitable among the problems they’ve faced throughout the COVID-19 pandemic, we are beginning to see a troubling trend where new products are released with a laundry list of new features, but aren’t really enhancing the customer experience. Today, we look at how businesses have enhanced their marketing efforts to make products that don’t provide the types of innovations that are useful to customers. 

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Why there Always Seems to Be a Tech Boom in Struggling Economies

As the saying goes, necessity is the mother of invention. This is clearly demonstrated in the perceptible phenomenon of technology advancement and innovation being boosted in tough economic times. Let’s dive into why this is the case.

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Is the Four-Day Workweek an Option for Your Business?

The workspace is changing in spades these days, with remote work—once a taboo topic in some offices—being commonplace, along with resignations in the face of a return to the office becoming more of a regular occurrence. Employees want more control over their work schedule so they can balance their personal responsibilities with their professional. A shorter workweek might be the key to making this happen.

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5 Tools All Businesses Need to Maximize Their Effectiveness

The small business owner has to be diligent in the way they spend their company’s resources. Technology, and the automation that it often brings, can work to make your business more agile and efficient, but traditionally it does come with substantial upfront costs. Additionally, it means committing big chunks of money on management, maintenance, and regular upgrades. Let’s take a look at how other small businesses have been investing in technology to help you determine what you should be prioritizing.

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Refreshing Your Business’ Digital Signage Helps Refresh Your Business

Digital signage platforms are on the rise, and they are giving businesses more opportunities to help their office visitors feel more connected and comfortable. You might be surprised by how affordable and accessible digital signage solutions can be, hence why they are growing in popularity with businesses.

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Take a Long Look at Your Cybersecurity

Gauging the effectiveness of your cybersecurity can be a bit of a daunting task, especially when asking if it could make a major difference in protecting your organization’s network infrastructure. If you want to track and measure your business’ cybersecurity preparedness, here are four steps to help you perform an evaluation.

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The Business of the Future, Today

A lot of people like to venture predictions about what the future will bring for business, and many of those predictions are based on anecdotes and hopes. When it comes to information system management and the future of IT for business, there are a lot of claims made by companies looking to take advantage of the reliance on IT and present business owners’ and decision makers’ options on how to leverage this technology for their own good. Today, we thought we would take a look at three emerging technologies that we will all come to use in the future and whether they are right for your business now.

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Artificial Intelligence Can Bring Healthcare Some Welcome Advances

Healthcare is an industry that—quite understandably—operates under very high pressure for a significant share of the time. As a result, it is only natural to conclude that a technology that could potentially make the lives of healthcare providers and administrators easier in numerous ways shows some promise. That technology is artificial intelligence.

Let’s go over a few of the many ways that AI has been proposed (if not implemented already) as a solution to some of healthcare’s more challenging stresses.

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Use Technology to Transform Your Business

Sometimes it might feel like you can’t possibly take advantage of the same technologies as a large enterprise, but the reality is that the difference between the two has largely diminished thanks to changes in business technology models and design philosophies. Simply put, there are technologies out there that let you compete with organizations you may not have been able to in the past, and if you can track your analytics, provide a quality service or experience to your customers, and implement the right technology solutions, you are on the right track.

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Tip of the Week: Three Resolutions to Make Concerning Your Business’ Technology

The new year is underway, and many of us have undertaken the traditional resolutions as an effort to improve ourselves by kicking bad habits and adopting good ones. Why shouldn’t your business join in the fun? We’ve put together a few resolutions that could benefit your organization if your team were to adopt them.

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Innovative Tools You Might Just See in the Workplace Before Long

There is so much technology to choose from for your business that it can be overwhelming to pick the right tools for your specific circumstances. There are communication tools, productivity solutions, and even mobile options that can enhance and enrich your clients’ and employees’ experiences with your company. As a business owner, you must do all that you can to keep the future in mind when implementing innovative new technology solutions to fit the needs of your organization.

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Is Virtual Reality an Option for Your Business?

Virtual reality has been one of the coolest technologies available for over a decade. Today’s applications make it an exciting piece of tech for individuals; and you’ve seen that market expand (especially during the pandemic) with Facebook, Sony, HTC, and HP coming to market with a VR offering. The question we wanted to look at is how VR could be used at a business like yours.

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Artificial Intelligence Has Negatives and Positives

Artificial intelligence has always been an intriguing concept, from the works of Isaac Asimov to the initial work at Dartmouth College in the 1950s. Nowadays, many of the technologies that we rely on each day incorporate some version of artificial intelligence… and more progress is made each day. Of course, for all its benefits, artificial intelligence can also create some problems for businesses.

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What Exactly is an NFT?

With the ongoing fascination with cryptoassets that started with the cryptocurrency boom, the term “NFT'' has popped up again and again in the headlines. We wanted to help provide some clarity into what an NFT actually is, and why they have been such a big deal as of late.

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What You Need to Know About the Internet of Things

In today’s ever-connected world, many devices are capable of utilizing an Internet connection to share and access information, including some rather unorthodox ones. All of these devices contribute to the greater collective which is referred to as the Internet of Things. While this type of unprecedented connectivity can be a great boon for businesses, it also represents great risks for business owners who do not take it seriously.

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Considerations That You Need to Make When Adding New Technologies

It’s no secret that new technology can be useful for a business, unfortunately too many businesses struggle with their technology implementations. When adding new tools to your business, you will need to understand that the more deliberate you are, the more success you will find. Rushing any new deployment is sure to have some types of issues. For today’s blog, we take you through some of the best practices of adding new technology to your business.

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3 Ways Your Small Business Might Benefit from Artificial Intelligence Technology

Artificial intelligence has taken the world by storm, and the advent of emerging technologies has many small businesses thinking about how they can utilize it to cut costs, improve operations, and eliminate unnecessary or repetitive tasks. Let’s take a look at three ways your business can leverage artificial intelligence to the best of its ability.

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How Will the Lessons of the Pandemic Apply to Businesses Operations?

If the pandemic has done anything for businesses, it has given them a reason to innovate that cannot be denied—although many have let the opportunity pass them by. Let’s consider how technology has assisted businesses in various industries in their operations as they have needed to adjust.

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The Pros and Cons Remote Work Has to the Environment

Remote work is often lauded for its various benefits—and don’t get us wrong, there are certainly plenty of them to account for. However, it must also be said that remote work is far from perfect. Take the environmental impacts it can have, for instance. Let’s discuss how working from home can prove better for the environment, while also addressing the serious problems it has contributed to—and, just maybe, how we can help minimize some of them.

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Can a Technology Meant to Sell Donuts Help Detect Cancer?

We’d be the first to admit it—some of the topics we discuss may seem to be inaccessible to small and medium-sized businesses nowadays, bordering on science fiction. For instance, let’s consider the topic of artificial intelligence in business.

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A Document Management System is the Modern Filing Cabinet

Do you realize how much paper you use each year? Do you realize how much paper you have stored in your office? Do you realize that none of that is necessary? Today, digital filing systems as a part of a document management strategy can keep you from wasting your business’ resources on paper, filing, and printing. Here’s how:

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How Your Business’ IT Future Has Changed in the Past Year

With so much confusion, crisis, and conflict happening over the past year, businesses of all sizes have turned to technology as a necessary means of remaining open. As a result, the perspective many these businesses have of their IT has shifted considerably. Let’s explore some of the revelations that organizations have had, and how they’ll impact operations from this point on.

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Taking a Look at the IT That Fuels NASA’s Success

Perseverance recently paid off, with the successful touchdown of the so-named Mars rover. In light of this, let’s consider a past rover launch and how a technical issue it encountered provides a case study for anyone whose business relies on technology.

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Demystifying Abused IT Buzzwords

Nothing will annoy tech-savvy people more than listening to someone that basically doesn't know what they are talking about, but uses technology jargon to seem like they do. It’s pretty confusing for the non-technical too. This annoyance is largely due to the gap between using words and understanding complex and detailed technology processes. So, while there is some respect given to people who work to understand the terminology, most of the time, it’s just too much.

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Some IT Changes Can Be Problematic for Your Business

The realities of the past year have made some businesses look to adjust their operational strategies. Many businesses that are, look to technology deployments as a way to make these adjustments. If the deployments don’t go as planned, however, it can have a major impact on business operations.

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How You Can Use Workflow Automation to Make the Office Better

While a lot of the focus on any business’ use of technology may be on its front-facing solutions, there’s a lot to be said about the technology solutions that power these businesses behind the scenes. Let’s consider a few ways that businesses are benefiting from automating some of these background processes.

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Significant IT Challenges for 2021

2020 was… well, 2020… so it really isn’t any surprise that those businesses that made it to 2021 aren’t quite out of the woods yet. The many difficulties and challenges that 2020 brought will carry over into this year, many of them pertaining to information technology and how businesses utilize it. Let’s take a few moments to anticipate how these IT challenges will manifest this year.

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CES Goes Virtual: A Look at Some Noteworthy Tech

The annual Consumer Electronics Show is one of the best looks at some of the best consumer technology that is coming down the pipeline over the next couple of years. Most of the technology won’t be readily available for a few years, and a lot of it may not even come to market, but one aspect of the event that is interesting is that for the first time it is completely virtual.

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How AI Can Make the Internet More Civil

Artificial intelligence can be used in numerous different ways, but one way you might not have anticipated is as a means of making sure people on the Internet mind their manners. Rude and inappropriate comments are remarkably common online, so it stands to reason that many companies and developers are looking for ways to minimize them. Let’s look at what some have implemented, utilizing artificial intelligence to their advantage.

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Would You Give a Hitchhiking Robot a Ride Cross-Country?

robot-beach-blog-banner-image.jpgSome robots are programed to imitate artificial intelligence, or be the smartest Jeopardy contestant. Others try to fool people into thinking they are real people, and coerce them into giving up sensitive information. But some robots, like the hitchBOT, simply want to hitchhike a ride across Canada.

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How Businesses Have Responded to the Pandemic with IT

Unfortunately, we are not yet rid of the concern of COVID-19 and the impact that it has had on business survivability. With “business as usual” requiring a few drastic adjustments to continue, it is important that small businesses are able and willing to embrace these changes. Research conducted by Salesforce presented in their fourth Small & Medium Business Trends Report shows that many businesses are seeing the importance of these changes.

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How to Ensure Your IT Resilience

How confident are you that your business could survive a data disaster of any size and scale, from a single misplaced file to a complete loss of your entire onsite infrastructure? Being prepared to recover from any version of events is key to your business’ success. Let’s discuss this concept, which is widely known as IT resilience.

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How Likely Is It for Remote Work to Continue?

Remote work has been crucial to many businesses as they work to sustain themselves throughout the COVID-19 pandemic. However, as businesses have adopted these new methods of operation, it has become clear that remote work is likely to be much more than a survival tactic moving forward. Let’s look to a recent survey to see how remote work is influencing these businesses.

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Automation Will Be Key for Future Businesses

Many businesses have found it extremely hard to cope with restrictions levied by lawmakers because of the COVID-19 pandemic. This has sent business owners and decision makers looking for solutions to their revenue problems. The most popular solution is to automate some of the work that was typically done by human resources to try and slice some of the demands on their capital. Today, we will tell you how automation is here to stay in business. 

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Business Improvements to Consider as You Resume Operations

Businesses are now in the process of reopening. While there are sure to be growing pains and setbacks, this also provides an opportunity for these businesses to make many adjustments and improvements to how they operate. As you reignite your operations (or make the preparations to), it will help to do so with the support of modern technology and the processes it enables.

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Technologies that Small Businesses Should Be Using

As time passes and technology is developed, a lot of the processes that businesses rely on become more efficient and stand to deliver greater benefits to the organizations that use them. These benefits are accessible to businesses of all sizes, including small businesses. Let’s go over a few small business needs, and how technology can assist with them.

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Why We’re Just Waiting for Break/Fix IT Services to Go Away

As much as we hate to admit it, the first thing that many people still think of when they hear the term “tech support” is the experience that comes with an antiquated approach to technology services: the break/fix method. Fortunately for us, we are seeing many businesses make the better decision, and turn to the clearly superior option, managed IT.

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Blockchain Is Moving Into New Industries

Blockchain is one of the most dynamic new technologies, but up until recently, there hasn’t been a lot accomplished in the way of creating viable distributed software titles. In fact, the most practical technology created with blockchain is cryptocurrency. This says quite a bit. Today, we’ll take a look at blockchain-enhanced software and how it’s only a matter of time until it is a commonplace addition to most businesses.

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Tech Giants Are in on AR

Augmented reality has been one of the most cited emerging technologies for the past few years. It was the technology that was supposed to fuel Google Glass, the failed attempt at creating a pair of revolutionary smart glasses. Since then, there hasn’t been much press about AR in the mainstream media and not much is known about major tech companies’ attempts to improve AR technology. 

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Taking a Short Look at Emerging Technology

New technology can be extremely exciting, but for any business, it can be kind of scary. Implementing technology that isn’t completely established is a major gamble that could have multiple negative impacts. On the other hand, sometimes early adoption of emerging technology will give a business just the boost it needs to blow past projections. Today, we will look at three emerging technologies that the small to medium-sized business will have to consider in the near future.

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Technology Concerns Heading Into 2020

For most businesses, technology has a major role in what they do. They use it in all manners of ways, but there is no question that it has become a driving force for business. As the calendar flips to a new decade, we thought that it would be good to take a look at what the 2010s brought us, and what to expect in the 2020s. 

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Augmented Reality Advancements

There have been people talking about the oncoming AR trend for almost a decade now. Google Glass was supposed to revolutionize technology as we know it, but due to security and privacy concerns, it has never come to pass. AR is, however, a growth market and applications for the technology are growing rapidly. Today, we’ll take a look at augmented reality, and what to expect from the technology in the coming years. 

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Does Tech in School Fill Up the Honor Roll or Seats in Detention?

We typically use this blog to share information about the technology that a business should be leveraging - but in this blog, we’ve decided to focus on a different group that is increasingly reliant on technology: students. As these pupils will someday make up the workforce and almost certainly utilize technology on a daily basis, it is important that their education reflects this increase in their curriculums. Here, we’ll consider some of the effects (good and bad) that this has had.

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Let’s Take a Look at 50 Years of the Internet

Without a doubt, the Internet is one of humanity's most impressive inventions. 50 years ago, the predecessor to the Internet that most of the world depends on, called ARPANET, was launched. Today, we will talk about how that innovation turned into the Internet, and reorganized the way people interacted with computing systems. 

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How To Prepare for Literally Any Change in Your IT

Technology changes rapidly, whether we like it or not. Most of the time, that change is beneficial; you can get more done, gain more visibility, stretch your resources further, and do things you wouldn’t have thought possible (or at least affordable) a few years ago. Other times, technology changes come with the frustration of having to learn something new, develop new processes, and deal with a cavalcade of other annoyances that just make you want to go back to ‘simpler’ times. Today we’re going to talk about how to prepare you and your organization for the inevitable changes that your IT will be facing over the next few years.

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You’re Training the Business’ Future, Not Your Replacement

Planning for your business’ future is a critical activity to carry out, and we aren’t just talking about next quarter. You need to be sure that you are ready to accept that today’s status quo  isn’t permanent. Your business or your position should grow, which means that you and your employees are going to need to embrace more responsibility and authority, exploring different roles.

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What Could Replace the Keyboard and Mouse?

We hope we aren’t dating ourselves too much by mentioning computer punch cards, but they were once the means of inputting data into a computing device… at least, until the now-ubiquitous mouse and keyboard came into the scene. This variety of interfacing with our devices now seems to be one of the few ways to practically use them. However, other interfaces have emerged - do any of them stand a chance of unseating the keyboard and mouse?

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What’s New with Blockchain?

Blockchain is one of the most popular emerging technologies, and it’s easy to see why. While the technology behind blockchain was once looked at as having no practical application in the workplace, it is now taking a seat front and center as a security tool for a modern business environment. Let’s take a look at what’s going on in the world of blockchain.

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What Will We Use When the Computer Mouse Goes Extinct?

Does anyone remember computer punch cards? Does this date us? Either way, since computing punch cards went the way of the dinosaur, there has been some version of the keyboard and mouse as we know them today. These interfacing tools have become so ingrained into our minds that it is frankly difficult to imagine a computer without them... But this begs the question, will there ever be a user interface impressionable enough to replace them?

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