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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Small Businesses Need to Get the Right Tech to Open Up Opportunities

Technology can bring a lot of value for businesses, but sometimes it can be difficult to nail down exactly what can make a business run optimally. There are a lot of options, but all that means is that there are a lot of things that can potentially go wrong. Let’s take a look at some of the technology that small businesses are using to support the new workplace and create better opportunities. 

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Two Technology Trends that Can Revolutionize Your SMB

Small businesses seemingly always need to take a long look at the way they do things because they need to be as efficient as possible to carve out a market share. This often means using technology to make everything work. There are many different types of technologies that can help any SMB build more efficient operations, but the two we will outline in today’s blog, are two technologies that are probably doing the most to help SMBs improve. 

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What is ChatGPT and Who Should Use It for Work?

By now, you’ve probably started hearing a lot about AI and how it’s doing a lot of things to disrupt the world. It seems like every modern software application boasts AI capabilities, social media feeds are plastered with generative AI content, and techy people everywhere are providing their two cents on this new technology. The main star of artificial intelligence right now is ChatGPT, so we figured we’d shed some light on exactly what it does in plain English, and how you might be able to take advantage of it.

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AI is Offering Substantial Improvements to Small Businesses

Artificial Intelligence is beginning to sweep over modern computing and it can present some stark benefits for a business. AI has been deployed in various ways to help streamline your operations. Let’s look at five ways AI is helping businesses be their best.

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Hackers are Using AI Too and It is Scary

Maintaining network security has proven to be more difficult for organizations as time has gone on. Like the people trying to keep them out of networks they don’t have access to, hackers are increasingly using artificial intelligence (AI) to enhance their cyberattacks and achieve various malicious objectives. Here are some ways in which hackers are using AI.

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Microsoft Continues to Innovate with AI Tools and Services

Artificial intelligence, or AI, is a bit controversial at the moment, but there can be no denying that it will play an important part in the business world in the years to come. In fact, many organizations are seeking to expand their AI offerings and capabilities, including notable companies like Microsoft. Here are some of the solutions Microsoft is offering businesses in terms of AI.

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Three Innovative New Technologies that Can Bring Your Business Value

Technology can be a huge benefit or an annoying hindrance for a business. It really depends on how it is maintained or used. Just like the PC in the 1980s, Internet access in the 1990s, and the advent of social media over the past decade or so, there are a couple interesting technologies that, if properly used for business, can bring substantial value for workers, customers, and the organization as a whole. Let’s take a look at three of them.

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Four Practical Uses of Artificial Intelligence

In recent years, artificial intelligence (AI) has emerged as a powerful tool that can revolutionize small businesses. With its ability to analyze vast amounts of data and make intelligent decisions, AI has the potential to streamline operations, improve customer service, and drive growth. Let’s explore some practical applications of AI that can benefit small businesses and help them thrive in today's competitive landscape.

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Copilot AI Set to Make Microsoft 365 More Powerful

Artificial intelligence is becoming an integral technology for modern businesses, but you can’t just roll up to the AI store and get some AI. The machine learning algorithms that make up modern AI are integrated into the software that your business relies on. Microsoft, long known for being amongst the top business computing companies, has begun to integrate AI into their software. One place that most businesses will get first-hand experience with this technology is through their Microsoft 365 subscription. We will introduce you to Microsoft Copilot and what benefits it ultimately brings users. 

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How Much Time Can AI Save Your Business?

We get it: you’d expect to read the statement “AI is everywhere nowadays” as a science fiction story about the enslavement of humans by the very machines they’ve created. We aren’t quite there yet, but more and more humans are coming to rely on artificial intelligence to automate a lot of different tasks inside their businesses. Let’s take a look at what people are actually using AI for. 

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Looking at AI’s Runaway Advancement

Artificial intelligence, or AI, is just one way of describing the concept of machine learning technologies. AI has grown considerably over the past couple of years, so much that automation as we know it today wouldn’t exist without it. Throw in some data-driven insights and you have a technology that has cemented itself for use in a business environment, but there are some concerns with how fast it is growing and evolving.

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AI Can Help Your Business Stay Secure

When it comes to network security, businesses need all the advantages they can get, especially since cybersecurity as an industry is one which is rapidly adjusting and responding to an enormous amount of ever-changing threats. One way in which security researchers have attempted to subvert this security rat race is through artificial intelligence measures, a trend that promises to change the way businesses protect themselves more effectively.

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Growth of Artificial Intelligence is the Next Big IT Trend

For better or worse, the way information technology is being used has come to define the way that businesses run. The most noteworthy companies are the ones using their data to their advantage and utilizing cutting-edge tools to facilitate efficient processes and productivity while managing their costs. One technology is giving more and more organizations the freedom to accomplish their goals and automate more of their mundane processes: Artificial Intelligence

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AI Impacting the Healthcare Industry in Interesting Ways

Healthcare is one industry that consistently operates under an immense amount of pressure, and as such, professionals in the industry are always trying to find new and innovative ways to make things more manageable. The latest technology to aid in this trend is artificial intelligence, or AI, and it has proven to be a considerable asset for the industry. Here are some ways that AI has changed the way healthcare manages particularly stressful situations for the better.

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Are We a Bad Influence on Our Artificially Intelligent Systems?

In popular science fiction, the portrayal of an artificial intelligence is that of an entity completely compelled by pure logic, objective fact being the only thing that factors into its considerations. The same can not be said of the artificially intelligent tools currently in use in the real world. Much like their flawed creators, many of today’s AI systems have presented some considerable biases in their operations. Let’s discuss this issue, and how it can be resolved.

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AI Is Being Used By Hackers, Too

Artificial intelligence, commonly known as AI, is used in several different ways in various industries, but one of the most impactful has been with cybersecurity and its automation. On the other hand, however, are the hackers who use AI in ways that fly in the face of the efforts of these cybersecurity professionals and use AI for cybercrime. What are some ways that AI is used in cybercrime, and why is it so scary for businesses to handle?

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AI Can Help You Run Your Business Efficiently

Not everyone understands the ways that businesses can leverage artificial intelligence, among the most popular of emerging technologies, to improve the way they do business. This is because there is fundamental confusion about what exactly AI is capable of. This month, we thought we would take a brief look at AI and how it can be used by even the smallest business to build more efficient operations.

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How AI Can Help the Burgeoning Small Businesses

The small business owner is always looking for a way to either cut costs or to get more value out of their technology. Today, many businesses are looking to automated tools fueled by AI to do just that. Today, we thought we would talk a little bit about AI for small business and how it works to help increase business productivity.

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Blockchain Leads 2019’s Business Technology Trends

We are in a very interesting part of history. Technology is becoming more and more prevalent in and for every part of our lives. For the modern business, emerging technologies can mean big profits if they are implemented and utilized properly. Today, we’re going to take a look at a couple of the emerging technologies that businesses are using to enhance the long-term outlook of their endeavor.

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Automation Growth and Your Business

Automation has been a hot button term for some time. Whether it is in reference to robots that manufacturers use to make their assembly lines more effective, the integrated workflows that today’s customer relationship management software presents, or A.I. crawling through mounds of data to help an entrepreneur better understand his/her business, automation is helping businesses move faster and be more agile. Today, we will look at how organizations are using automation, and how, even if it isn’t a big part of your business strategy today, it will need to be in the future.

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Automation is Sure to Have an Effect on Workers

Automation does nothing but help businesses, but can the same be said for the people that work at these businesses? With more systems relying on some semblance of artificial intelligence, smart automation could replace up to a quarter of the current workforce over the next ten years. Today, we will take a look at the importance of profitability and how AI is likely going to usher in a whole new era of human existence.

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A.I. Growth and Data Analysis

If machine learning is one of those technologies that you keep hearing about, but don’t quite know exactly what it is, you aren’t alone. Most people only know that it has something to do with A.I. Some of the most successful businesses in the world are using machine learning, and its artificially intelligent capabilities to improve their offering or effectiveness. Today, we will begin to explain what exactly machine learning is and how it is beginning to work for businesses just like yours.

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What Effect Could Artificial Intelligence Have On Your Business?

Artificial intelligence is becoming more and more accessible to businesses of all sizes. In fact, it is swiftly becoming apparent that businesses that aren’t actively considering how to leverage AI in their processes are doing themselves a disservice.

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Hackers May Meet Their Match With AI

There are many organizations in the world that simply can’t have cybercriminals and hackers interfering with their data. One of these organizations, CERN (whose acronym translates to the European Laboratory for Particle Physics) has far too powerful of a computer grid to allow hackers to access it. To keep it safe, CERN has deployed what may be the future of cybersecurity: artificial intelligence.

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Three Predictions for Technology in 2018

With 2017 on its way out, there are many great technology solutions that businesses can take advantage of. Some of the most notable topics in business technology in recent years include business intelligence, artificial intelligence applications, and machine learning. What are some of the most important technologies that you’ll want to keep in mind for the 2018 business year?

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Why You’ll Likely See More and More Chatbots

Chatbots have been around for quite some time, and artificial intelligence is shaping the way that they are utilized for the modern business. Virtual assistants have risen in popularity, and they are featured on most smartphones out there. How can these “bots” help your organization?

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Why Artificial Intelligence is Now Key to Network Management

Artificial intelligence is perhaps most commonly known as a malevolent force, thanks to popular culture. HAL 9000, Ultron, and many others have reinforced that A.I. will be the downfall of humanity. In reality, however, A.I. holds more potential utility as a key implementation in your business’ network.

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Google Duplex Can Make Calls for You, and More

At Google I/O 2018, the latest occurrence of Google’s convention for developers, a stunning new technology was demonstrated to those in attendance. Called Google Duplex, it adds a new level of utility and capability to the Google Assistant, in that it enables the Google Assistant to make phone calls on the user’s behalf that are almost indistinguishable from human conversation.

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Is It Possible For Machine Learning to Help Treat Patients?

There is no denying there is a standing partnership between IT and Healthcare. With costs inflating at a nearly-uncontrollable rate the healthcare industry has started to lean on IT to try and make the delivery of care more efficient. Today, we’ll take a look at healthcare IT, and how the industry is working to use innovative new technologies such as machine learning to provide operational efficiency resulting in better care.

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Aspiring Authors Beware: An AI Program Almost Won a Literary Award

b2ap3_thumbnail_ai_author_400.jpgEven if artificial intelligence is still a long ways off, people always try to emulate it and push it toward greater heights. One of the best, most recent examples, is how an artificially intelligent program co-wrote a short novel (or novella) that almost won the Hoshi Shinichi Award. If it won the award, it would have been groundbreaking, but the fact that it came so close to doing so begs the question: how long will it be before computers can emulate human creativity?

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Your Business Can Benefit From the Same Analytics Technology Used By Google and Facebook

b2ap3_thumbnail_deep_learning_400.jpgInefficiencies can often keep operations from producing a satisfactory return. It might be time to start measuring your company’s ability to meet expectations. With the use of state-of-the-art computing programs, you can locate the problems your organizations is having and work toward patching the process any way you can. While data-collection was once a difficult system to implement, new computer-driven, business-intelligence software can provide you with the vital answers you need to make the changes required for profitability.

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