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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Your IT Team Should Have Its Own Mission Statement

You’re probably familiar with the concept of a mission statement, particularly in terms of your business as a whole. Did you know, however, that you don’t need to stop there? You can—and we’d argue, should—establish more specific organizational missions for your different departments. Let’s consider how you can benefit from creating a mission for your IT team to uphold throughout its operations, and how you might go about doing so.

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How You Can Make Sense of Your Priorities with an Eisenhower Matrix

If your time is anything like mine, you often find it taken up by task after task, with all these responsibilities fighting for your attention. You’ve probably found yourself staring at your to-do list, trying to figure out what to tackle next, more times than you’d care to admit.

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Bureaucracy In Your Business Can Ruin Efficiency

For business managers, it can sometimes be difficult to create policies and procedures that allow for the efficiency that they’d like to see from their business. Business growth leads to more complex situations which in turn demand more complex procedures. This enhanced complexity can not only get constant in that you need to alter the way things are done, you also could fall into the trap of mistakenly putting productivity roadblocks up that can alter the way your business operates.

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IT Compliance is Important: Here are Some Requirements You May Need to Know

Compliance is a critical element of many businesses’ requirements, with pretty severe penalties as a consequence if the prescribed standards are not met. Even more importantly, most compliance requirements and regulations are put in place for the welfare of not only the business, but its clientele as well. This makes it critical to know which apply to your business, and how to meet them fully.

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Does Your IT Staff Have These Important Certifications?

Information technology is a constantly changing industry, with practices shifting all the time. As a result, anyone you have working on your company’s IT should be actively seeking out various certifications to confirm that they are keeping up on modern trends and standards. To help you accomplish this, we’ve put together a brief list of valuable IT certifications that your IT personnel—whether they’re in-house employees or outsourced professionals—should have.

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3 Ways that Managed Services Can Boost Your Business’ Profitability

In good times and bad, profitability is the priority for most businesses out there. Having said that, this priority is typically a challenging one to achieve, but did you know that there are a few different ways that investing in a relationship with a managed service provider can help increase your productivity—and as a result, your overall profitability?

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An Organized Workspace Has Major Benefits

Every office has that one person that doesn’t seem to care that they are working in a room with other people. You know the type: They have day-old food on their desk. There are papers and other unnecessary items strewn about the desktop. Things are sticky and smell strange. The funny part is they seem comfortable with that mess. They may be the only one that is. In this week’s blog, we discuss the benefits of keeping your workspace clean.

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Perfecting Productivity, Part Four: Promoting Productivity in Your Business

So, at this point, we’ve talked about what productivity is, how it can be measured, and how to protect it from what could potentially impact it negatively. To bring this brief series to a close, let’s talk about the things you can do to maximize it as much as possible for your business’ benefit.

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Is Outsourcing HR Right for Your Business?

Lots of businesses are facing a financial crunch as the margins they operate under continue to shrink. This unfortunate trend has led a lot of businesses to outsource elements of their operations to try and cut costs. One part of the business that is either outsourced or cut out entirely has been the human resources department. 

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Perfecting Productivity, Part Three: Protecting Productivity

We’ve been spending the past few weeks examining productivity and how to optimize it, and today, we felt it was necessary to address the issues that could throw the proverbial wrench into the works. 

Don’t worry, though, we’re also going to touch on how you can avoid and/or mitigate the issues that might threaten your productivity.

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Perfecting Productivity, Part Two: How to Portion Out Productivity

Recently, we talked about productivity, and how it can be defined. We wanted to continue our deep dive into the concept of productivity with an examination of the different ways that you can measure your own.

So, how can you keep track of your productivity?

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Why Solid Project Management is So Important

When we talk about projects, we typically mean new technology deployment. Our technicians spend a lot of time trying to outfit our clients with the right technologies for their business. What becomes evident pretty quickly is that most businesses don’t just need help with the IT projects, they need to get the tools in place for their own project management needs. In this week’s blog, we will briefly discuss what businesses should be looking for in project management and how today’s tools can help your organization be more productive and get more done. 

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The IT Guy Has Changed

IT support is a must for the modern business. Whether you have an internal IT administrator, a team of technicians on staff, or you outsource your management, you need to ensure that your business has the support and service needed to keep your business’ technology running efficiently. 

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Perfecting Productivity, Part One: Prescribing Productivity

Productivity has been, is now, and likely will forever be heralded as one of the preeminent goals for any business. As such, it makes sense to understand as much as we can about it. To do so, we’ll be examining a different aspect of productivity for the next few weeks.

First up: what is productivity, in the first place?

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How You Spend Your Business’ Money Matters

Your decisions with capital will bleed into every part of your organization, so it’s crucial that you are able to determine the difference between capital expenses and operational expenses. When you know what each of these accomplish, you can do more with the same amount of capital.

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Is Your Business Being Held Back By All Those Meetings? Research Says Yes

Meetings are a common hold-up for getting things done in the office, an idea that is certainly not unfounded. Research supports the premise that meetings impact productivity. Let’s consider what the numbers say and how you can work to ensure meetings don’t influence your company’s productivity in a negative way.

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A Trustworthy Recovery Strategy Requires a Few Things

A disaster can take many forms, from a raging snowstorm to deleting the wrong file. Regardless of what kind of disaster you face, you can know that it doesn’t take much to impact a business, especially if the business doesn’t have a business continuity plan in place. How does your business recover from such a devastating scenario? How can it get its data back and in proper working order? That’s what we want to tell you about today.

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How to Keep Rapid Growth From Hurting Your Business

All successful businesses want to grow and better themselves, as growth is a direct indicator that you are doing something right, from providing better services to your customers or servicing more customers. If you’re not ready to adapt to this growth, you’re in for a difficult time. Here are three ways you can keep your business operating even when you’re experiencing unprecedented growth.

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Attract and Retain Employees with Solid IT

Technology is only effective in the hands of the right—or, at least, well-trained—employees. To work toward this goal, you’ll have to ramp up your hiring processes to ensure you garner the interest of the right candidates for the jobs. Nowhere is this more true than for your IT department. Let’s go over how you can make your business an attractive employment option for skilled and innovative technicians.

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What You Need to Have a Solid Recovery Strategy

No one can tell when a disaster is going to hit your business or what form that disaster is going to take. The cause could be a storm, human error, or some freak occurrence that nobody could have seen coming. In order to get back up and running after one of these incidents a company needs to have a strong business continuity strategy. An essential part of this strategy is knowing how to recover data depending on the way it’s lost. Getting data back and working for your company is the only way to stave off ruin, so let’s look at data recovery strategies that can literally save your business.

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Fledgling Smartphone Market Sees Decline in Innovation

Smartphones are everywhere. Nearly everyone has one either in their pocket or in their hand and that fact would make you think that the underlying smartphone market is one that is remarkably strong. This really isn’t the case. Today, we’ll take a brief look at the smartphone market and how a lack of true innovation is one of the reasons the industry has seen large decreases in sales. 

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IT Management is Just a Fraction of How We Can Help

How does your business manage its IT? Do you have an in-house team, and how busy are they with all of the hustle and bustle of their everyday duties? Do they have time to address the many challenges and requests made of them? If not, then perhaps you should consider a different model for your IT management. Luckily, we have just the opportunity for you, and you won’t want to miss out on it.

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Remote or In-House, Keeping Your Staff Upbeat Is Essential for Productivity

More than ever, it is important for your employees to have positive work experiences. People have many more resources to find new work today, and with so many people willing to find the “right fit” it can be quite expensive for organizations. While the best way is always to compensate people well, if you are facing a situation where you need to be creative to keep your people around, we have three suggestions. 

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Sometimes, Business Growth Requires You to Be a Bit Uncomfortable

Not everyone is cut out to be an entrepreneur, largely because there’s a lot that can pop up and cause problems that need to be addressed. Let’s discuss how successful business owners rally through tough times to help attain this kind of success.

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You Can’t Go Wrong with the Value Managed IT Services Bring

Technology is complex, and it’s definitely not everyone’s cup of tea. This is more the case for business technology than consumer technology. Even those who consider themselves tech-savvy might be lost when it comes to managing business-grade technology solutions. How can you make sure that your business technology is receiving the service it needs to stay operational long-term?

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How to Safely Adjust Your IT Budget in Tough Times

When times get tough, businesses are pretty quick to start cutting costs wherever they can…and frequently, the business’ IT is the first thing to hit the chopping block.

While we contend that IT is the last thing you want to cut back on when times are tough, you may not have a choice. Therefore, we wanted to take a few moments to explore how you can resist some of these cuts—and if not, what you need to prioritize.

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Consider a Switch to VoIP this Year

The telephone, as a technology, has been around for quite a while, more or less serving businesses for that entire time. Of course, we’ve seen quite a few advancements in telephony over the years, which has helped it to remain a cornerstone of modern business communications to this day in the form of Voice over Internet Protocol, or VoIP.

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How to Tell Your Business’ Technology Needs an Upgrade

Do your employees have a hard time with the technology that you’ve provided them? Are your digitization efforts lagging behind? Are the systems your business is using coming up on their end of support date? Old technology can cause major problems for a business. In this week’s blog, we go through some of the signs that you may need to upgrade your business’ technology.

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Make Work Simpler Through Automation

All jobs have aspects of them that are simply dull or unengaging. After all, nothing can be exciting all the time. This week we wanted to focus on these rote tasks and what you can do to make them less of an impact on your time and job fulfillment. Turns out, the key to solving this issue stems from technology, specifically the ability to automate said tasks.

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How to Manage a Hot Desking Workplace

Hot desking—the workplace organization method wherein there are no assigned workstations—has an assortment of pros and cons to it, but many companies are finding the more fiscal benefits to be worth the trade-offs. Let’s explore some of the pros and cons of hot desking, and go over a few tips and strategies that will help if you choose to implement it. 

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What Should be Expected from a CIO in the Coming Years?

With technology playing such a massive role in modern business processes, having someone in the higher ranks to oversee it is a huge advantage. This is the role of the Chief Information Officer—the CIO—which makes them an integral part of the modern C-suite.

So, what kind of thing does the CIO (or your business’ equivalent of it) need to know and consider in order to fulfill their role? 

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Get Busy Setting Your Business Up for Success

Regularly, when a business is searching for ways to move their operations forward, there is a little hand wringing on how to do so. Every decision your business has to make comes with a price tag, and the more that you can do without spending a lot of money, the more value you are going to see. For this week’s blog, we thought we’d take a look at some actions you can take with your technology to ensure that your business is going in the right direction.

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3 Strategies to Help Your Business Get Smarter

If you truly want to run your business effectively, it all starts with understanding how its costs break down. If you are armed with this knowledge, you can make better decisions about solution procurement and operations management. Let’s examine how you can cut costs without harming your business in the process.

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Could You Soon Have a Four-Day Workweek?

The idea of a four-day workweek has been popular for some time now, to the point where it is actively being tested in practical settings. Let’s discuss how successful this approach has been (spoiler alert: it’s been quite successful indeed).

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Boosting Employee Morale Isn’t as Hard as You Think

Every business has different types of workers; often to management’s chagrin. Ideally, all of an organization’s workers would be enthusiastic about their jobs and the status of a business as a whole. Unfortunately, people don’t always have like minds about the state of things and can see their morale reduced and their productivity wane. 

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Technology Gives You Near-Ubiquitous Access to Employees. Here’s Why You Shouldn’t Use It

Have you ever gotten a message that just makes your heart sink in your chest? Like, your dread piques the moment you see it? Chances are pretty good that your team members feel that way whenever you send them a particular message, particularly during certain times. Let’s consider why this may be the case, and how you can better manage your communications to more effectively communicate with your team.

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Are You Sharing Your Employees with Another Employer?

How many of your employees do you think hold a second job? This isn’t a particularly outlandish concept, but one thing that has come about as a result of the COVID-19 pandemic and its surge of remote work is that some employees hold two jobs at the same time, and not in the way that you might expect.

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One Hidden Benefit of Managed IT Services

We hate to be the bad guy, but we’re certain that you cannot multitask nearly as well as you think you can. Multitasking is just not how the human brain works, and whether or not you believe in the psychology of it, we think you stand to benefit by outsourcing some of the tasks on your plate to a managed service provider.

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What Can Businesses Expect in 2023?

2023 is right around the corner, and if the past few years are any indication, it will be rife with challenges for businesses to overcome. Let’s consider some of these challenges, and what technologies can help minimize or even eliminate them.

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You Gain Major Benefits from Our Extensive Experience

In business, experience is always useful. Nowhere is that more apparent than when managing your organization’s IT infrastructure. The problem is that acquiring the expertise to do just that can be quite confusing for most business owners. Today, we’ll talk about how technology management experience can produce better business from one end to the other. 

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Are You Alienating Employees By Forcing Them Back to the Office?

Look, we get it: remote work has become a bit of a topic of contention lately. While employees have been relishing the benefits that remote work offers them, many employers have been doing everything they can to bring their workforce back into the workplace.

Now, it wouldn’t be unfair for you to assume that we would push remote work as a managed service provider because we just so happen to assist businesses in managing it as a part of our services. This is true enough…but we aren’t the only ones with an opinion on the topic.

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Debunking the Myth of Quiet Quitting (and Why It Might Be Confusing)

Quiet quitting…it’s a buzzword that many might misunderstand that has seen increasing virality on social media. Let’s take a few moments to honestly evaluate what quiet quitting really means, and what it means for your business.

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You May Be Surprised How Work Relationships Benefit from Remote Work

Today, there is a greater focus on mental health and wellbeing than ever before, especially in the shadow of the pandemic. Do you want to improve your employees’ relationships with their colleagues, family, and other important people in their lives? The key to doing so might be remote work, according to a new survey.

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Technology Has Its Own Pain Points

For a business, technology solves a lot of problems. Covering operational pain points is what it does best, after all. Unfortunately, they come with their own pain points that have to be dealt with. In today’s blog, we’ll give you a list of common technology pain points a small business can have and how managed IT services go above and beyond to mitigate those problems. 

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Look Outside Your Business to Get the Help You Need

There are countless moving parts to any successful business, and smaller companies often have the issue of their employees juggling multiple different tasks and wearing all kinds of different hats in addition to their outlined job duties and responsibilities. You might encounter situations where you don’t know what to do, and it can be overwhelming when so much needs to get done in so little time.

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Emotions Can Run High in the Workplace… Here’s How to Manage Yours

The average person will spend an estimated one-third of their life at work. One third. That’s a lot of time, providing plenty of opportunity to accumulate stress. Over time, these emotions could potentially overwhelm your employees and lead to a breakdown. This is, naturally, harmful to your business, so let’s explore some strategies you can share with your team to help them deal with their workday stresses.

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Hybrid Work Practices are Altering How Office Space is Used

Many businesses, seeking to balance the positives brought by remote work to the value that in-person, face-to-face operations have to offer, have leaned into hybrid work practices. This has led to many reconsidering how their office space is set up. Let’s dive into how these considerations are now shaping the workplace.

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What Today’s Business Leaders Need to Know About IT

Look, I’m not going to pretend that the executive level of any size of business doesn’t already have plenty on its plate. Having said that, it is important that a business’ top dogs are on the same page as its IT team members. Let’s run through the different points that this relationship should focus on for your operational benefit.

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Staying On Top of Your Technology Can Make Your Organization Much More Productive

Every business depends on productivity, but there are many different forms that productivity can take. The types that every business prefers are the actions that result in improved revenue generation. That’s not to say that all work that is done for your business isn’t important, but the more that can be done to make money, the better off your business will be. Let’s take a look at three ways your business can shift the way they do things with the use of technology. 

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Build a Positive Digital Employee Experience

When it comes to your technology infrastructure, it’s natural that some of your solutions will be more used than others, but do you know where you are wasting money and resources? Today’s blog article is all about the digital employee experience, or DEX, and how you can use it to better your business’ relationship with its technology solutions.

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What are You Doing for Your Employees’ Health in the Office?

The past few years have made many people understandably antsy about their health and spending extended amounts of time around other people—which can make coming into the office a very, very stressful experience for some. How can you make your office a healthier place so your team can feel a little more secure as they work?

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Should You Invest in New Technology Before You Get Priced Out?

What does your IT budget look like for the remainder of this year? According to Gartner, your IT costs might be increasing. So, we ask you this: are you being intentional with your IT spending, and are you spending your business’ hard-earned revenue on technology which advances your organization’s ability to succeed? Let’s take a look at Gartner’s study to see what we can learn from patterns in IT expenses.

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With Prime Days, Old Tech Can Become a Problem

With Amazon’s annual Prime Day having come and gone, we can’t help but wonder how many of you bought consumer electronics while they were on sale through the web retailer. If you did, that’s amazing, and we’re glad you got what you’re looking for. However, we do want to strongly urge you to consider disposing of your old electronics in an environmentally conscious way.

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You Need Cost-Effective and Reliable Ways to Manage Your Technology

It’s safe to say that businesses have had a difficult time lately. In addition to the issues caused by the COVID-19 pandemic, companies have also had to deal with supply chain issues and other challenges related to their data. How does your company manage its mission-critical technology solutions?

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Creativity is Critically Important for a Successful IT Team

Innovation is something that you want the people working with your technology to have a highly-developed sense of. Creativity isn’t often associated with business IT, but it is something that should be considered a true benefit if it can be brought into your operations.

Let’s explore exactly why creativity is an asset (even with your in-house IT team) and how you can nurture it in your employees.

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The Managed Service Model Brings Some Great Benefits

How has your business managed its technology in recent years? Depending on the way you have done so, you could be unnecessarily throwing money down the drain when you could instead be reinvesting it into your organization. If you are ready to take your operations to the next level, consider changing your approach to your office’s technology management with managed services.

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Outlining the Immense Value of Managed IT Services

Every expense that your business takes on needs consideration. When you are looking to keep your business productive, you need to focus on keeping downtime to a minimum. In order to do that you need to have tools that don’t take a lot of work-time maintenance and have professional perspectives available that can help keep operations running when issues with your business’ technology do happen.

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Is it Worth Pushing for a Return to Office?

Now, you may or may not have already made the transition back to the office, and this really applies more to those who haven’t yet. However, even those who have may find some utility here—specifically, in determining if a push to a full return to office was the right move.

Let’s explore how today’s employees may react to the news that remote work will no longer be an option.

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Get Your Online Accounts In Order - Part 2

Previously, we talked about why it is important to get control over your online accounts, tie them down under one extremely secure email address, and store all of your unique, complex passwords in a password manager. Now let’s talk about how to gain control over your online footprint as a business or organization.

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Get Your Online Accounts In Order - Part 1

Google, Amazon, Facebook, LinkedIn, Netflix, eBay, Paypal, Hulu, Spectrum, NYSEG, Microsoft—most of us have an overwhelming number of online accounts. That’s not only a lot of entities that have information about you, but you want to be able to access these accounts when you need them without having to do a bunch of detective work just to find your credentials.

I’m going to make your online footprint so much easier to manage. It takes a little bit of work, but let me tell you, this is going to save you a ton of time, and prevent a whole lot of stress.

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4 Tips to Help You Make Practical IT Decisions

When you run a business, solid decision making is crucial to achieving success. This goes from hiring and managing your staff, choosing the right prospects, supporting your customers, and procuring tools and resources that make your business possible. Today, technology is not only important, it is a major consideration when determining your yearly budgets. Let’s go through a couple of tips on how to make the best technology decisions for your company.

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Burnout is a Bad Thing, Just Ask Your In-House IT Team

Burnout—a psychological process that can impact an employee and lead to stress, exhaustion, depression, and frustration—is a serious threat to any workplace. However, have you ever considered the potential harm that could be done if your IT-focused staff members succumbed to these feelings? Let’s examine the phenomenon of IT burnout, and how we can help fix it.

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Proactive Maintenance Can Save Your Business a lot of Grief

If you want to minimize costs, being proactive can go a long way toward this goal. Your business’ technology is one such area where proactive maintenance can allow your company to save countless dollars and hours of downtime. If you haven’t implemented a proactive maintenance platform yet, then you might be putting your company at risk.

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Analytics can Change Your Business Like It has Changed Baseball

It’s almost summer, which means baseball is in full swing. The game that many of us grew up on has recently gone through a major shift; one that small business owners can replicate to help their organizations. It came about through the use of data and today we’ll discuss how the national pastime has changed and how you can use the same strategies to help make your business better. 

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Your Business Needs to Consider Implementing a Refresh Schedule

Businesses that depend on their technology try to stick with it as long as they can so as to not incur large unnecessary costs. Ironically, that may be the thing that is causing a lot of those costs. Today, we thought we would take a look at a couple of variables that can let you know it’s time to upgrade away from your current technology. 

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Get to Where You Want to Go with Technology

Technology enables some amazing things for businesses, but it can influence the way you both look at operations and the way your business functions. Not all businesses have the capital to make these large technology investments. You are far from optionless, though; today we want to discuss some of the better investments you can make in your technology infrastructure, in particular ones that won’t drain your budget.

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Is Your Business Spending Too Much on Printing?

When looking to cut your costs, one of the best places to start looking is at your printing. While paper documents were once incredibly important for businesses (they still serve a function), no one can deny that they take up a considerable amount of space in the workplace, as well as take up precious assets that could be better spent elsewhere. What’s the best way to minimize the resources you spend on printing?

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Co-Management Can Take the Pressure Off

Most businesses set out to do an IT project when their technology needs an upgrade. Whether your business is looking to add new hardware, refresh the systems you already have, migrate to the cloud, or add new applications to your playbook, it can get pretty intimidating as cost and time overruns threaten your profitability. This week, we thought we would discuss an approach that can help any business—large or small— get their IT projects completed and integrated effectively: co-managed IT. 

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Your Business Could Use Managed IT Services

If you suspect that your organization has trouble managing its technology, you are far from the only one. Small businesses tend to have more difficulties with technology management and maintenance compared to their enterprise-level counterparts, mostly due to limitations placed on resources and time. You can make things much easier for your business by working with a managed service provider.

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Are Employees Leaving Because They Might Have to Go Back to the Office?

The past several years have brought about a shift in the workforce, and it’s not one that anyone could have seen coming. More people than ever before are leaving their jobs. How can you keep your employees engaged so they have a minimal chance of leaving their position within your company?

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Tip of the Week: How to Get Your Remote Workers to Be More Productive

Remote work has been growing for years, but as it becomes more commonplace it becomes more difficult for business owners and managers to ascertain how engaged a remote employee is. This week, we thought we’d discuss a couple of ways that you can keep your remote employees engaged and productive. 

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3 Policies to Simplify Your Choice of Office Technology

If you aren’t versed in business technology, finding the right solutions can be challenging to say the least. Technology should make your life easier, not more difficult. With so many options at your fingertips, we thought it would be helpful to share a couple of tips to help you get started with deploying the right technology solutions for your organization. Here are three tips to help you make the best, most educated decisions about the technology for your business.

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How to Get Value from Your Technology Investments

You’ve no doubt noticed that innovation is motoring ahead and a lot of businesses are now implementing technology to help build efficient, reliable processes to improve business operations and customer satisfaction. Unfortunately, many companies hang on to outdated methods for evaluating and implementing technology and it results in substantial lost value. Today, we will go through a few ways you can get the value your business needs from its technology decisions. 

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What Compliance Reporting is Your Business Required to Do?

Some industries require more compliance than others, as they deal with sensitive data on a regular basis. In efforts to protect this data, governments and agencies have implemented laws, regulations, and other requirements to ensure businesses remain compliant with this expectation.

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Smartphones Can Have a Legitimate Purpose in the Workplace

Did you know that people tend to spend an average of 3-5 hours on their phones every day? The smartphone might be one of the most useful modern tools out there, but it can get in the way of running your business if you let it. Here are a couple of ways you can get the most out of your smartphone for business purposes.

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Why You Need to Invest in Your Remote Collaboration Capabilities

With businesses handling operations in different ways, their employees must adapt to the circumstances handed to them. Some companies have begun to experiment with the status quo and are for the first time realizing the value that can come from allowing staff to work remotely. We’d like to discuss some of the ways your team might rely on technology to make remote collaboration effective and how you can optimize your experience with these collaborative platforms.

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Who’s Behind the Wheel of Your Business’ Technology?

There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology. Thankfully, there are ways to get around limited resources, and it might not be what you think.

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There is a Strategy to Making Smart Technology Investments

A lot of companies are making large technology investments, in fact, if you are here now, you are probably thinking about making such an investment for your own business. One problem that growing companies have is identifying and investing in the right technology. Today, we thought we would give you a couple of tips on how to go about making technology investment decisions that will be the most advantageous for your business.

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Supply Chain Issues Wreaking Havoc for Businesses

In many places, businesses have been operating in a manner that is closer to “business as usual” than “pandemic-altered”. This doesn’t mean the pandemic is over, but a lot of businesses are now able to make decisions as they were before the pandemic. This is a good thing, but there is one aspect of business that doesn’t seem to be normalizing: the supply chain. Let’s take a look at why supply chain issues persist and what you can do about them.

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Four Problems that Can Undermine an IT Project

It might be an understatement to suggest that things don’t always go smoothly in business. The truth is that when one problem is solved, another is often created. This is why we lean on our technology. These “solutions” are intended to fix many of the speedbumps, but that doesn’t mean that choosing, deploying, and supporting these systems don’t come with some problems as well. Today, we look at three reasons an IT project could fail. 

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Three Ways to Help Your IT Budget Go Further

Running a business can be stressful, and if you can’t find time to juggle the countless variables that are at play every day of the week, you’ll quickly find yourself falling behind what needs to be done. Technology is one such area where falling behind is easy, especially when it comes to purchasing and implementing new tools. Unfortunately, your IT budget is not limitless, so how can you make the most of it? Let’s take a look.

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What You Need to Know to Get Through a Data Disaster

A disaster recovery plan is a strategy that allows a business to return to normal after a disruption of some type. Some data disasters are brought on by outside attacks, some are the result of a natural disaster or environmental issue, and some are simply a return to normal after an internal problem interferes with business operations. Today, we’ll take a look at a few things you need to know about disaster recovery to help you mitigate the negative effects of a data disaster. 

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As a Boss, Can I Monitor My Employees Through Their Webcams?

One of the great obstacles many businesses have to remote work is the fact that, well, the team will be remote—not in the office, safely under supervision. This has led many to consider using the webcams installed in their employees’ devices to keep tabs on them. Let’s explore the idea of monitoring your team, and why it probably isn’t a good one.

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Companies Seeing a Lot of Turnover in Their IT Teams

We all know the importance of IT maintenance and management when it comes to effectively running a business, but it’s really hard to ensure that your technology is being properly maintained when your staff have one foot out the door. A new survey from Gartner suggests that IT employees are more likely to leave your business than other non-IT employees, and this puts a heavier burden on you to make sure technology is properly taken care of.

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How Do Hybrid Work Strategies Help Your Business?

The COVID-19 pandemic has shown us that not all companies have considered how to be flexible in their operations, but it has also given them opportunities to adjust accordingly. With these new flexibilities in place, what does the future of your office look like? Would you ever consider a hybrid approach to the workplace?

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Why Should You Bother with Data Backup?

A good business owner envisions the future and what it could bring about. You may have already devoted a considerable amount of time to the good things that could happen, but how often do you picture the bad? If you don’t imagine the worst-case scenario, you could be putting your business’ life on the line. Are you prepared to deal with a data loss incident?

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It’s Global Recycling Day… Do You Know Your Business’ Carbon Footprint?

Today is Global Recycling Day and is intended to remind us of all the materials that can be reused in everyday life, in part as a way to decrease our individual carbon footprint. However, it's valuable to know how much your business contributes in terms of its carbon footprint… and, once you know that figure, how you can reduce it.

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Remote Work Is More Normal Now that It Has Ever Been

Remote work is more common than ever before, but it wasn’t always this way. It’s still a relatively new method of operations, and while there are quite a few benefits for both employees and employers, there are other impacts related to remote work that can have far-reaching consequences.

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How Do Hardware Shortages Affect Business Decisions

How often over the past year or two have you gone to replace a device on your infrastructure, only to find that the price has increased or the device simply isn’t available? This is an issue with the current hardware shortage, particularly for business electronics. Since businesses depend on technology, it becomes critical that you understand how this shortage impacts your day-to-day operations.

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Change Your Organization’s Strategies and Technology to Improve Employee Productivity

Collaboration is not just nice, it is the only way many businesses can afford to keep the lights on. Understanding that truth makes it important to find the right strategies and technologies to support your staff’s collaborative endeavors. Today, we take a look at a few options to help improve your business’ collaboration. 

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Get More Efficient with Technology and Shifts in Strategy

Collaboration is important for many businesses and it is something that takes some time to master. In fact, a lot of businesses that do pretty well struggle when it comes to getting their project teams and operational staff to work together. Today, we thought we would take a look at technologies and strategies that will not only help collaboration, but can promise rises in productivity as well. 

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IT Procurement Has Hit a Snag Thanks to Supply Chain Issues

If you have tried to procure hardware or products over the past couple years, chances are you have noticed that it is harder to find them than usual. This is particularly the case for any companies that have dealings with computing hardware, as the price has been hiked considerably on even the most basic of components. What has triggered this dramatic change in the technology supply chain, and what can be done about it?

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Managed Services – The Ultimate SMB Budget Hack

It’s not often that something profoundly changes the landscape of business technology management as much as managed services has. When implemented correctly, managed IT services can completely replace the traditional methods of technology management within a company, and it all starts with changing not just your budgeting practices but also your maintenance practices.

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Protecting Digital Assets a Must for Modern Businesses

Business can be difficult when everything goes right, but when disaster strikes, serious issues arise that need to be answered fast and if you don’t have a business continuity plan in place, your business will be in peril. It doesn’t matter what you do, if circumstances decide that your business needs to shut down, having a disaster recovery policy in place as a part of a larger continuity plan, will do more than you think to save your business. 

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Remote Policies That Do (and Don’t) Transition Well to In-House Operations

The COVID-19 pandemic is still in full swing, and while many companies buckled under the pressure put on them to maintain operations, others have managed to adapt through the use of remote technology solutions. Businesses have put into place policies surrounding this remote technology, many of which are both helpful and harmful.

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Is the Cloud Over Complicating Your Business?

Most everyone uses the cloud in some capacity, even if it’s not a professional one. Simply put, the value it provides even on a consumer level is astounding, and this is even more so with business applications. The cloud makes it much easier for organizations to manage their resources compared to hosting them in-house, but a problem has surfaced with some companies suffering due to what’s called “cloud sprawl.”

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Hybrid Work Can Keep Your Workforce Together

Ever since employees began returning to the office after getting a taste of remote work, there has been an ongoing war between employers wishing a return to normalcy and the employees who would rather get their work done from the comforts of their own home. Now, a new survey indicates that half of employees would rather quit than deal with an employer who mandates a return to the office environment.

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Will Businesses Still Have Departments Going Forward?

Sales. HR. Customer Service. IT. Accounting. Management. These different business departments have (for the most part) been categorized and compartmentalized for decades, cooperating to some extent but largely operating independently of one another. The question is, will this remain to be the case, with so many people now working remotely and communicating with their teammates as needed? Let’s try to make a few predictions as to the future of the departments we are all so familiar with.

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Do You Have the Coverage You Need to Maintain Your Technology?

When it comes to your business’ IT resources, who’s in charge? Do you have a CIO, or chief information officer, managing your IT decision-making, and do you have someone responsible for managing and maintaining your systems? If you don’t know the answer to either of these questions, then we need to have a conversation about your relationship with technology management.

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Understanding the Costs Outlined in Your Technology Budget

When it comes to procuring technology and working on technology projects, budgeting is a key issue that must be ironed out long before project implementation begins. This process can be troublesome and fraught with all sorts of challenges, but you don’t have to do it alone! We’ve got your back. Here’s a crash course on how you can manage your IT budget for maximum value.

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