Technology is complex, and it’s definitely not everyone’s cup of tea. This is more the case for business technology than consumer technology. Even those who consider themselves tech-savvy might be lost when it comes to managing business-grade technology solutions. How can you make sure that your business technology is receiving the service it needs to stay operational long-term?
When times get tough, businesses are pretty quick to start cutting costs wherever they can…and frequently, the business’ IT is the first thing to hit the chopping block.
While we contend that IT is the last thing you want to cut back on when times are tough, you may not have a choice. Therefore, we wanted to take a few moments to explore how you can resist some of these cuts—and if not, what you need to prioritize.
The telephone, as a technology, has been around for quite a while, more or less serving businesses for that entire time. Of course, we’ve seen quite a few advancements in telephony over the years, which has helped it to remain a cornerstone of modern business communications to this day in the form of Voice over Internet Protocol, or VoIP.
Do your employees have a hard time with the technology that you’ve provided them? Are your digitization efforts lagging behind? Are the systems your business is using coming up on their end of support date? Old technology can cause major problems for a business. In this week’s blog, we go through some of the signs that you may need to upgrade your business’ technology.
All jobs have aspects of them that are simply dull or unengaging. After all, nothing can be exciting all the time. This week we wanted to focus on these rote tasks and what you can do to make them less of an impact on your time and job fulfillment. Turns out, the key to solving this issue stems from technology, specifically the ability to automate said tasks.
Hot desking—the workplace organization method wherein there are no assigned workstations—has an assortment of pros and cons to it, but many companies are finding the more fiscal benefits to be worth the trade-offs. Let’s explore some of the pros and cons of hot desking, and go over a few tips and strategies that will help if you choose to implement it.
With technology playing such a massive role in modern business processes, having someone in the higher ranks to oversee it is a huge advantage. This is the role of the Chief Information Officer—the CIO—which makes them an integral part of the modern C-suite.
So, what kind of thing does the CIO (or your business’ equivalent of it) need to know and consider in order to fulfill their role?
Regularly, when a business is searching for ways to move their operations forward, there is a little hand wringing on how to do so. Every decision your business has to make comes with a price tag, and the more that you can do without spending a lot of money, the more value you are going to see. For this week’s blog, we thought we’d take a look at some actions you can take with your technology to ensure that your business is going in the right direction.
If you truly want to run your business effectively, it all starts with understanding how its costs break down. If you are armed with this knowledge, you can make better decisions about solution procurement and operations management. Let’s examine how you can cut costs without harming your business in the process.
Every business has different types of workers; often to management’s chagrin. Ideally, all of an organization’s workers would be enthusiastic about their jobs and the status of a business as a whole. Unfortunately, people don’t always have like minds about the state of things and can see their morale reduced and their productivity wane.
Have you ever gotten a message that just makes your heart sink in your chest? Like, your dread piques the moment you see it? Chances are pretty good that your team members feel that way whenever you send them a particular message, particularly during certain times. Let’s consider why this may be the case, and how you can better manage your communications to more effectively communicate with your team.
How many of your employees do you think hold a second job? This isn’t a particularly outlandish concept, but one thing that has come about as a result of the COVID-19 pandemic and its surge of remote work is that some employees hold two jobs at the same time, and not in the way that you might expect.
We hate to be the bad guy, but we’re certain that you cannot multitask nearly as well as you think you can. Multitasking is just not how the human brain works, and whether or not you believe in the psychology of it, we think you stand to benefit by outsourcing some of the tasks on your plate to a managed service provider.
In business, experience is always useful. Nowhere is that more apparent than when managing your organization’s IT infrastructure. The problem is that acquiring the expertise to do just that can be quite confusing for most business owners. Today, we’ll talk about how technology management experience can produce better business from one end to the other.
Look, we get it: remote work has become a bit of a topic of contention lately. While employees have been relishing the benefits that remote work offers them, many employers have been doing everything they can to bring their workforce back into the workplace.
Now, it wouldn’t be unfair for you to assume that we would push remote work as a managed service provider because we just so happen to assist businesses in managing it as a part of our services. This is true enough…but we aren’t the only ones with an opinion on the topic.
Today, there is a greater focus on mental health and wellbeing than ever before, especially in the shadow of the pandemic. Do you want to improve your employees’ relationships with their colleagues, family, and other important people in their lives? The key to doing so might be remote work, according to a new survey.
For a business, technology solves a lot of problems. Covering operational pain points is what it does best, after all. Unfortunately, they come with their own pain points that have to be dealt with. In today’s blog, we’ll give you a list of common technology pain points a small business can have and how managed IT services go above and beyond to mitigate those problems.
There are countless moving parts to any successful business, and smaller companies often have the issue of their employees juggling multiple different tasks and wearing all kinds of different hats in addition to their outlined job duties and responsibilities. You might encounter situations where you don’t know what to do, and it can be overwhelming when so much needs to get done in so little time.
The average person will spend an estimated one-third of their life at work. One third. That’s a lot of time, providing plenty of opportunity to accumulate stress. Over time, these emotions could potentially overwhelm your employees and lead to a breakdown. This is, naturally, harmful to your business, so let’s explore some strategies you can share with your team to help them deal with their workday stresses.
Many businesses, seeking to balance the positives brought by remote work to the value that in-person, face-to-face operations have to offer, have leaned into hybrid work practices. This has led to many reconsidering how their office space is set up. Let’s dive into how these considerations are now shaping the workplace.
Look, I’m not going to pretend that the executive level of any size of business doesn’t already have plenty on its plate. Having said that, it is important that a business’ top dogs are on the same page as its IT team members. Let’s run through the different points that this relationship should focus on for your operational benefit.
Every business depends on productivity, but there are many different forms that productivity can take. The types that every business prefers are the actions that result in improved revenue generation. That’s not to say that all work that is done for your business isn’t important, but the more that can be done to make money, the better off your business will be. Let’s take a look at three ways your business can shift the way they do things with the use of technology.
When it comes to your technology infrastructure, it’s natural that some of your solutions will be more used than others, but do you know where you are wasting money and resources? Today’s blog article is all about the digital employee experience, or DEX, and how you can use it to better your business’ relationship with its technology solutions.
The past few years have made many people understandably antsy about their health and spending extended amounts of time around other people—which can make coming into the office a very, very stressful experience for some. How can you make your office a healthier place so your team can feel a little more secure as they work?
What does your IT budget look like for the remainder of this year? According to Gartner, your IT costs might be increasing. So, we ask you this: are you being intentional with your IT spending, and are you spending your business’ hard-earned revenue on technology which advances your organization’s ability to succeed? Let’s take a look at Gartner’s study to see what we can learn from patterns in IT expenses.
With Amazon’s annual Prime Day having come and gone, we can’t help but wonder how many of you bought consumer electronics while they were on sale through the web retailer. If you did, that’s amazing, and we’re glad you got what you’re looking for. However, we do want to strongly urge you to consider disposing of your old electronics in an environmentally conscious way.
Innovation is something that you want the people working with your technology to have a highly-developed sense of. Creativity isn’t often associated with business IT, but it is something that should be considered a true benefit if it can be brought into your operations.
Let’s explore exactly why creativity is an asset (even with your in-house IT team) and how you can nurture it in your employees.
How has your business managed its technology in recent years? Depending on the way you have done so, you could be unnecessarily throwing money down the drain when you could instead be reinvesting it into your organization. If you are ready to take your operations to the next level, consider changing your approach to your office’s technology management with managed services.
Every expense that your business takes on needs consideration. When you are looking to keep your business productive, you need to focus on keeping downtime to a minimum. In order to do that you need to have tools that don’t take a lot of work-time maintenance and have professional perspectives available that can help keep operations running when issues with your business’ technology do happen.
Now, you may or may not have already made the transition back to the office, and this really applies more to those who haven’t yet. However, even those who have may find some utility here—specifically, in determining if a push to a full return to office was the right move.
Let’s explore how today’s employees may react to the news that remote work will no longer be an option.
Previously, we talked about why it is important to get control over your online accounts, tie them down under one extremely secure email address, and store all of your unique, complex passwords in a password manager. Now let’s talk about how to gain control over your online footprint as a business or organization.
Google, Amazon, Facebook, LinkedIn, Netflix, eBay, Paypal, Hulu, Spectrum, NYSEG, Microsoft—most of us have an overwhelming number of online accounts. That’s not only a lot of entities that have information about you, but you want to be able to access these accounts when you need them without having to do a bunch of detective work just to find your credentials.
I’m going to make your online footprint so much easier to manage. It takes a little bit of work, but let me tell you, this is going to save you a ton of time, and prevent a whole lot of stress.
When you run a business, solid decision making is crucial to achieving success. This goes from hiring and managing your staff, choosing the right prospects, supporting your customers, and procuring tools and resources that make your business possible. Today, technology is not only important, it is a major consideration when determining your yearly budgets. Let’s go through a couple of tips on how to make the best technology decisions for your company.
Burnout—a psychological process that can impact an employee and lead to stress, exhaustion, depression, and frustration—is a serious threat to any workplace. However, have you ever considered the potential harm that could be done if your IT-focused staff members succumbed to these feelings? Let’s examine the phenomenon of IT burnout, and how we can help fix it.
If you want to minimize costs, being proactive can go a long way toward this goal. Your business’ technology is one such area where proactive maintenance can allow your company to save countless dollars and hours of downtime. If you haven’t implemented a proactive maintenance platform yet, then you might be putting your company at risk.
It’s almost summer, which means baseball is in full swing. The game that many of us grew up on has recently gone through a major shift; one that small business owners can replicate to help their organizations. It came about through the use of data and today we’ll discuss how the national pastime has changed and how you can use the same strategies to help make your business better.
Businesses that depend on their technology try to stick with it as long as they can so as to not incur large unnecessary costs. Ironically, that may be the thing that is causing a lot of those costs. Today, we thought we would take a look at a couple of variables that can let you know it’s time to upgrade away from your current technology.
Technology enables some amazing things for businesses, but it can influence the way you both look at operations and the way your business functions. Not all businesses have the capital to make these large technology investments. You are far from optionless, though; today we want to discuss some of the better investments you can make in your technology infrastructure, in particular ones that won’t drain your budget.
When looking to cut your costs, one of the best places to start looking is at your printing. While paper documents were once incredibly important for businesses (they still serve a function), no one can deny that they take up a considerable amount of space in the workplace, as well as take up precious assets that could be better spent elsewhere. What’s the best way to minimize the resources you spend on printing?
Most businesses set out to do an IT project when their technology needs an upgrade. Whether your business is looking to add new hardware, refresh the systems you already have, migrate to the cloud, or add new applications to your playbook, it can get pretty intimidating as cost and time overruns threaten your profitability. This week, we thought we would discuss an approach that can help any business—large or small— get their IT projects completed and integrated effectively: co-managed IT.
If you suspect that your organization has trouble managing its technology, you are far from the only one. Small businesses tend to have more difficulties with technology management and maintenance compared to their enterprise-level counterparts, mostly due to limitations placed on resources and time. You can make things much easier for your business by working with a managed service provider.
If you aren’t versed in business technology, finding the right solutions can be challenging to say the least. Technology should make your life easier, not more difficult. With so many options at your fingertips, we thought it would be helpful to share a couple of tips to help you get started with deploying the right technology solutions for your organization. Here are three tips to help you make the best, most educated decisions about the technology for your business.
You’ve no doubt noticed that innovation is motoring ahead and a lot of businesses are now implementing technology to help build efficient, reliable processes to improve business operations and customer satisfaction. Unfortunately, many companies hang on to outdated methods for evaluating and implementing technology and it results in substantial lost value. Today, we will go through a few ways you can get the value your business needs from its technology decisions.
Did you know that people tend to spend an average of 3-5 hours on their phones every day? The smartphone might be one of the most useful modern tools out there, but it can get in the way of running your business if you let it. Here are a couple of ways you can get the most out of your smartphone for business purposes.
With businesses handling operations in different ways, their employees must adapt to the circumstances handed to them. Some companies have begun to experiment with the status quo and are for the first time realizing the value that can come from allowing staff to work remotely. We’d like to discuss some of the ways your team might rely on technology to make remote collaboration effective and how you can optimize your experience with these collaborative platforms.
There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology. Thankfully, there are ways to get around limited resources, and it might not be what you think.
A lot of companies are making large technology investments, in fact, if you are here now, you are probably thinking about making such an investment for your own business. One problem that growing companies have is identifying and investing in the right technology. Today, we thought we would give you a couple of tips on how to go about making technology investment decisions that will be the most advantageous for your business.
In many places, businesses have been operating in a manner that is closer to “business as usual” than “pandemic-altered”. This doesn’t mean the pandemic is over, but a lot of businesses are now able to make decisions as they were before the pandemic. This is a good thing, but there is one aspect of business that doesn’t seem to be normalizing: the supply chain. Let’s take a look at why supply chain issues persist and what you can do about them.
It might be an understatement to suggest that things don’t always go smoothly in business. The truth is that when one problem is solved, another is often created. This is why we lean on our technology. These “solutions” are intended to fix many of the speedbumps, but that doesn’t mean that choosing, deploying, and supporting these systems don’t come with some problems as well. Today, we look at three reasons an IT project could fail.
Running a business can be stressful, and if you can’t find time to juggle the countless variables that are at play every day of the week, you’ll quickly find yourself falling behind what needs to be done. Technology is one such area where falling behind is easy, especially when it comes to purchasing and implementing new tools. Unfortunately, your IT budget is not limitless, so how can you make the most of it? Let’s take a look.
A disaster recovery plan is a strategy that allows a business to return to normal after a disruption of some type. Some data disasters are brought on by outside attacks, some are the result of a natural disaster or environmental issue, and some are simply a return to normal after an internal problem interferes with business operations. Today, we’ll take a look at a few things you need to know about disaster recovery to help you mitigate the negative effects of a data disaster.
One of the great obstacles many businesses have to remote work is the fact that, well, the team will be remote—not in the office, safely under supervision. This has led many to consider using the webcams installed in their employees’ devices to keep tabs on them. Let’s explore the idea of monitoring your team, and why it probably isn’t a good one.
We all know the importance of IT maintenance and management when it comes to effectively running a business, but it’s really hard to ensure that your technology is being properly maintained when your staff have one foot out the door. A new survey from Gartner suggests that IT employees are more likely to leave your business than other non-IT employees, and this puts a heavier burden on you to make sure technology is properly taken care of.
The COVID-19 pandemic has shown us that not all companies have considered how to be flexible in their operations, but it has also given them opportunities to adjust accordingly. With these new flexibilities in place, what does the future of your office look like? Would you ever consider a hybrid approach to the workplace?
A good business owner envisions the future and what it could bring about. You may have already devoted a considerable amount of time to the good things that could happen, but how often do you picture the bad? If you don’t imagine the worst-case scenario, you could be putting your business’ life on the line. Are you prepared to deal with a data loss incident?
Today is Global Recycling Day and is intended to remind us of all the materials that can be reused in everyday life, in part as a way to decrease our individual carbon footprint. However, it's valuable to know how much your business contributes in terms of its carbon footprint… and, once you know that figure, how you can reduce it.
How often over the past year or two have you gone to replace a device on your infrastructure, only to find that the price has increased or the device simply isn’t available? This is an issue with the current hardware shortage, particularly for business electronics. Since businesses depend on technology, it becomes critical that you understand how this shortage impacts your day-to-day operations.
Collaboration is not just nice, it is the only way many businesses can afford to keep the lights on. Understanding that truth makes it important to find the right strategies and technologies to support your staff’s collaborative endeavors. Today, we take a look at a few options to help improve your business’ collaboration.
Collaboration is important for many businesses and it is something that takes some time to master. In fact, a lot of businesses that do pretty well struggle when it comes to getting their project teams and operational staff to work together. Today, we thought we would take a look at technologies and strategies that will not only help collaboration, but can promise rises in productivity as well.
If you have tried to procure hardware or products over the past couple years, chances are you have noticed that it is harder to find them than usual. This is particularly the case for any companies that have dealings with computing hardware, as the price has been hiked considerably on even the most basic of components. What has triggered this dramatic change in the technology supply chain, and what can be done about it?
It’s not often that something profoundly changes the landscape of business technology management as much as managed services has. When implemented correctly, managed IT services can completely replace the traditional methods of technology management within a company, and it all starts with changing not just your budgeting practices but also your maintenance practices.
Business can be difficult when everything goes right, but when disaster strikes, serious issues arise that need to be answered fast and if you don’t have a business continuity plan in place, your business will be in peril. It doesn’t matter what you do, if circumstances decide that your business needs to shut down, having a disaster recovery policy in place as a part of a larger continuity plan, will do more than you think to save your business.
The COVID-19 pandemic is still in full swing, and while many companies buckled under the pressure put on them to maintain operations, others have managed to adapt through the use of remote technology solutions. Businesses have put into place policies surrounding this remote technology, many of which are both helpful and harmful.
Most everyone uses the cloud in some capacity, even if it’s not a professional one. Simply put, the value it provides even on a consumer level is astounding, and this is even more so with business applications. The cloud makes it much easier for organizations to manage their resources compared to hosting them in-house, but a problem has surfaced with some companies suffering due to what’s called “cloud sprawl.”
Ever since employees began returning to the office after getting a taste of remote work, there has been an ongoing war between employers wishing a return to normalcy and the employees who would rather get their work done from the comforts of their own home. Now, a new survey indicates that half of employees would rather quit than deal with an employer who mandates a return to the office environment.
Sales. HR. Customer Service. IT. Accounting. Management. These different business departments have (for the most part) been categorized and compartmentalized for decades, cooperating to some extent but largely operating independently of one another. The question is, will this remain to be the case, with so many people now working remotely and communicating with their teammates as needed? Let’s try to make a few predictions as to the future of the departments we are all so familiar with.
When it comes to your business’ IT resources, who’s in charge? Do you have a CIO, or chief information officer, managing your IT decision-making, and do you have someone responsible for managing and maintaining your systems? If you don’t know the answer to either of these questions, then we need to have a conversation about your relationship with technology management.
When it comes to procuring technology and working on technology projects, budgeting is a key issue that must be ironed out long before project implementation begins. This process can be troublesome and fraught with all sorts of challenges, but you don’t have to do it alone! We’ve got your back. Here’s a crash course on how you can manage your IT budget for maximum value.
There will come a time when your business will need to acquire hardware like monitors, server units, workstations, networking components, and other technology. It is your responsibility as a business owner to make educated decisions about how you go about upgrading your gear, but it’s not always immediately obvious what the correct path forward is.
With so many companies having successfully made use of remote work for so long, there has been some worry that this extended means of operation will have a detrimental impact on company culture. Let’s discuss why this is something to avoid, as well as how to avoid this withering of your team’s collective working relationship.
The pandemic changed how businesses interact with their customers, particularly regarding communication. As customers have grown used to and have come to expect to find solutions to their problems online, the question is, does your website help or hinder your customers? Here are some steps you can take to ensure your customers have a great user experience.
Sometimes you might encounter situations where your network is limited in the amount of data it can process at any given time. The unfortunate truth is that it can be difficult to identify exactly what the problem is that is causing the slowdown, but one of the most common issues—the network bottleneck—is a pretty safe bet. But what exactly is a bottleneck, and what can be done to solve it?
When you browse the articles available on our blog, you might see the words “managed services” a lot. That’s because we firmly believe that managed services are the solution to a lot of problems that small and medium-sized businesses have with technology management, maintenance, and acquisition. How can managed services help your business push past its limits and establish itself as a powerhouse in the local market? Let’s take a look.
Network security is remarkably important for businesses, whether they are small organizations or large enterprises, regardless of industry or number of clients served. Your company needs to take it seriously, which means that you need to actively monitor your network for signs of intrusion. Let’s take a look at what goes into network monitoring.
Have your opinions of remote work changed at all over the past year and a half, or do you still want your employees to return to the office in full force? Many major companies, despite initially advocating for remote work, are sending mixed signals on the topic, including Microsoft. What can we learn from the experiences of these companies?
If you ask a person that has been using the same technology for years what they would like to see in new technology, you’ll often get the answer, “for it to do the work for me.” This is a popular response that is almost always delivered as a joke. With technology going the way it is, it’s not as funny as it once was. Today, automated tools are being developed that work to actually do a lot of that work for you. This can be both a detriment and a benefit for your staff. Today, we’ll take a look at both.
It doesn’t take a rocket scientist to understand that a lot can go wrong with business just about every day. If something were to go horribly wrong and you lost access to your data infrastructure, what would you do? Let’s take a look at some of these disaster scenarios and how much data backup and disaster recovery can make a difference for your organization.
When you think about the workweek, there’s a good chance that some iteration of the 40-hour week, broken into 9-to-5 shifts on the weekdays is what comes to mind. It’s just the way things are done. However, this may not be a good thing. Let’s consider the origins of our modern work schedule, and how changing it could provide us all with some serious benefits.
When it comes to implementing new technology solutions for your business, there is always a desire to solve some sort of problem. Maybe you are not as productive as you would like to be, or perhaps there is an operational inefficiency that you hope to address or streamline through the use of the technology. Either way, the end result is the same; you are trying to make progress and move forward, not over-complicate your infrastructure.
In today’s competitive business environment, you need every edge you can get to one-up your competition and make waves in your chosen industry. One of the best ways you can do so is by strategically implementing technology solutions that can enhance or transform the way your business operates both internally and externally.
With businesses relying so much on technology to accomplish just about everything, IT undoubtedly has an important role to play. It makes sense that you would want your business’ IT to deliver as much value as possible. To accomplish this, we wanted to go over three IT-centric processes that are primed to help you do so.
The process of implementing new technology for your business can be a tiresome, frustrating, and confusing process. This is especially the case when you implement a new technology solution only to find that it was absolutely not worth the effort. Let’s take a look at some of the reasons why your IT project deployment might not go according to plan, as well as how you can make sure this does not happen for your company.
Small businesses often struggle with technology, primarily because they either lack strong IT leadership or they lack the resources to ensure IT maintenance and management happens without a hitch. There are several mistakes that a small business can make when it comes to technology management. Here are four of the biggest and most common that you absolutely cannot afford to make.
When we are talking about the continuity of your business, we typically use the colloquialism “disaster” for just about anything that could put the brakes on your business’ ability to do business. But what happens when that “disaster” is an actual disaster and threatens to derail your business completely? Today, we take a look at some disaster preparedness tips that can quite literally save your business from ruin.
Have you ever wondered what would happen if we reduced the number of hours in the work week or shaved off an hour here or there during the workday? The discussion of a reduced or shorter work week is a common topic in productivity circles, but a new study performed by Iceland has created even more buzz with its astounding results.
All businesses have different goals when it comes to developing their IT infrastructure. While some might struggle just making ends meet with important maintenance, others might decide that it’s time to branch out and try innovative new solutions to take their infrastructures to the next level. We want to make one thing clear; both situations are perfectly fine, so long as you are willing to accept that you could always be doing things better, and today is the perfect time to take the next steps.
Many businesses struggle with IT maintenance and management. Maybe they don’t have the resources to perform in-house maintenance due to a lack of funding and, consequently, the inability to hire full-time technicians. Maybe they believe that their technology is perfectly fine as is and doesn’t require regular maintenance. We’re here to burst that bubble; you should always have maintenance at the top of mind, and in today’s business environment, there is no excuse not to.
For many businesses, despite the incredible benefits that technology can provide, it is often a source of great stress. This is especially true for the small business owner, who often has much more restrictive parameters to work with, such as a limited budget, workforce, and even the workspace or office. How can organizations like yours stay competitive against companies that have so many more resources available to them? One answer, in terms of technology management, is managed services.
Efficiency is king in the business world. In order to reach optimal productivity, organizations are always aiming to prevent operational issues, eliminate unnecessary costs, and cut down on anything that keeps them from reaching their goals. Technology is a major tool in this effort, offering solutions that can enhance productivity, automate processes, facilitate collaboration, and maintain critical systems. All of this and more can be done by working with a great IT services provider.
It’s no surprise that mobile technology has infiltrated the workplace in more ways than one. Many businesses issue company-owned devices to their employees to get work done while out of the office, while others allow employees to bring their own devices, or use their own laptops and smartphones for fulfilling their day-to-day duties. That being said, it’s important to remember that mobile devices need to be managed in a very specific way to maintain security.