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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Remote Work Can Offer More Benefits than You Might Expect

Remote work has been embraced over the past two years, in no small part due to the impact of the pandemic. However, some of the impacts of remote work have made it clear to many businesses that its advantages shouldn’t be sacrificed once it is no longer necessary. Let’s review how businesses can improve by continuing the practices of remote work, even after the need for remote work has passed.

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Need a Reason to Invest in RMM? Here’s Four

It is undeniable that businesses have increasingly been relying on technology. The past year has been especially digital as millions of people were working remotely. Many of these people required some type of technology support. Today, we are going to discuss how companies like ours were able to provide comprehensive IT support to so many people while they worked from home.

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The Pros and Cons Remote Work Has to the Environment

Remote work is often lauded for its various benefits—and don’t get us wrong, there are certainly plenty of them to account for. However, it must also be said that remote work is far from perfect. Take the environmental impacts it can have, for instance. Let’s discuss how working from home can prove better for the environment, while also addressing the serious problems it has contributed to—and, just maybe, how we can help minimize some of them.

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An Entire Year Later, Remote Conferencing Still Makes Workers Nervous

For all its benefits, remote conferencing isn’t the easiest means of doing work for many people, as many have found out through experience. With businesses quite literally forced into this approach for some time now, employees are starting to feel the toll. Let’s discuss some of the impacts that long-term remote conferencing has had, and what can be done to minimize them.

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What Your Employees Need to Know to Keep Their Own Data Secure, Too

It is only too common for people to have very different personalities in the office as they do during their off hours, with different standards and practices to suit them. While there is absolutely nothing wrong with that on the surface, you need to be sure that they are at least upholding the kind of security best practices that you expect of them in the office while they are at home.

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Socialization is Even More Crucial While Working Remotely

With remote work becoming the norm for many businesses in their efforts to maintain operations in recent months, this potentially company-saving adoption has not been without its drawbacks. Most notably, the mental health of many employees has been impacted as teams have been working together while keeping apart, in large part because the quick conversations that happen throughout the workday have largely been eliminated.

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What Will the Workplace Look Like After COVID-19?

As vaccines are showing promising results, we finally seem to see a light at the end of the COVID-19 tunnel. While it is still early to “look back on” the pandemic (after all, we are far from out of the woods), it makes sense to look to the future and consider how the lessons we’ve learned will continue to impact us—and this is perhaps nowhere truer than in the workplace.

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Worried About Losing Your Technology While Working Remotely?

Remote work has been on the rise for some time, even before the COVID-19 pandemic made it the safest way for a business to operate. Naturally, this makes organization a particularly crucial thing to consider, especially as public areas reopen as workspace options.

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How to Work Remotely Without Undermining Security

With remote access being so popular right now, it is important that there is an awareness of how to maintain your business’ security while utilizing it. There are a lot of steps involved in doing so. Let’s go over some of the most important considerations that you need to weigh while your office continues to work remotely.

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How to Use a Second Monitor on Your Laptop or Chromebook

If you’ve been mostly working from a laptop these last few months, you’re probably noticing that it’s a little harder to be as productive with only one screen, especially if you were used to having two at the office. If you’ve already looked into getting a second screen for your laptop, but your laptop doesn’t have a port, you aren’t actually out of luck!

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What You Need to Do to Prevent Remote Shadow IT

Shadow IT is no laughing matter, despite its overly theatrical name, as it describes the rogue technology and software being used in your business without being cleared or vetted. While it has always been a problem with in-house operations, the widespread adoption of remote work has made it even more dangerous.

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How Should IT Be Used as Employees Return to Workplaces?

Many workplaces have started the processes necessary to safely return their employees to typical operations. However, this is going to involve no small amount of preparation in terms of your business’ technology and proactive planning. Let’s consider the different approaches that you could take as you resume operations in a way that helps protect your team while still enabling work to be done.

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Technology Making it Possible to Go Back to School Online

2020 has provided a stark new reality when it comes to education. While many schools across the country are trying their hardest to get students back in the classroom, the situation with COVID-19 is making it extraordinarily difficult. Students of 2020 are going to be doing some of their schooling online, there is no way around it. Today, we’ll take a look at some of the technology that is making this distance learning possible.

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New Cyberattack Targeting Remote Workers

Since the onset of the coronavirus, many businesses have managed to sustain themselves through remote work—also commonly known as telework. While this strategy has allowed quite a few businesses to survive, it has also opened them up to security threats. Here, let’s focus on one such threat: vishing, or voice phishing.

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