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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Does Your Phone System Compliment Remote Work?

Does Your Phone System Compliment Remote Work?

By now, you’ve probably heard of VoIP—Voice over Internet Protocol—telephony. Chances are pretty good, in fact, that your business is currently using VoIP as a part of its communication. While we’re big proponents of VoIP, it is important that we acknowledge that (like anything else) some VoIP services are better than others.

Let’s take a closer look at this phenomenon and the standards you expect of your VoIP solution.

Is Your VoIP Solution Living Up to Its Promises?

If you’ve recently transitioned your business’ telephony over to a VoIP option, but still feel like you’re using a connection from the ‘90s, you're not alone. We’ve spoken to other business owners around Oneonta who had the same feeling. With the importance that your business’ phone has, you don’t want to have to maneuver around complicated user interfaces or fight with unreliable features.

You just need something that works—particularly if your business is participating in remote operations, as so many are right now. Having said that, a decent, heck, even a good communication system should be both affordable and easily utilized.

Hosted VoIP fits the bill.

What is Hosted VoIP?

Rather than you taking on the maintenance and management of your VoIP infrastructure, we’ll take on that responsibility for you.

We’ve been helping businesses across upstate New York with their VoIP setups for quite some time, and we’ve found that hosted VoIP services are usually the best solution for most local organizations. This is particularly important when remote workers are part of the equation. As VoIP can be used on a workstation or as a mobile application, your team members won’t be cut off from their work phones while working remotely.

If you’re interested in embracing the benefits of VoIP, or even just learning what other returns your business could see from it, reach out to us! Give us a call at 607.433.2200.