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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Your Business May Be Most Vulnerable from the Inside

It can be easy, with all the threats covered in the news, to assume that the biggest dangers to your business all come from the outside. This is a dangerous mistake, as there are plenty of vulnerabilities that originate from within your organization, making it easier for outside threats to come in, if not being bigger threats in and of themselves. Below, we’ll review some of the biggest, mostly internal dangers that your business may face.

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Getting to Know Technology: Username

When you sign up for any service online, you will be asked to create a username and a password. Today, we will be going over the purpose of a username and provide you with some best practices on how to create a username that works to your benefit.

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4 Internal Threats Every Business Owner Should Understand

In light of all the data leaks and vulnerabilities that have been brought to light over the past few years, network security has to be a priority for every business. One problem many organizations have is that while they are protecting their network and infrastructure from threats outside their company, the real threats are actually coming from inside. Today, we’ll look at four ways threats can cause havoc from inside your organization.

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It May Take a While For Windows 10 to Overtake Windows 7

b2ap3_thumbnail_windows_10_now_400.jpgThe hype is still strong for Windows 10, and it’s easy to see why. It’s a great operating system that has the potential to change the way your business performs its daily duties. However, the monthly desktop operating system usage statistics released by NetMarketShare hint that Windows 10 adoption is starting to slow down and that many users are simply opting to keep using Windows 7, Windows 8, and Windows 8.1. What gives?

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YouTube Makes an Effort to Be a Nicer Place

b2ap3_thumbnail_comments400.jpgPerouse the YouTube comments on any popular video and it will appear like a teenybopper is texting a neo nazi. The level of stupidity seen in the comments of YouTube is the ultimate proof of human idiocy. Finally, after years of putting up with people's hate and ignorance, YouTube is cracking down on comments!

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Disconnect from the Web and Experience Life

b2ap3_thumbnail_celly400.jpgMobile devices give you the ability to always be connected with the virtual world. It may seem like this is great for productivity because you feel like more work is getting done; but could it be that constant connectivity is wearing us down? In light of the stresses caused from being connected, it's good to unplug and recharge your brain.

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A Healthy Intranet = Strong Marketing

b2ap3_thumbnail_intra400.jpgMarketing is not done in a bubble. Instead, it requires input from outside resources. When it comes to effective marketing, communication is key. Having a computer network that acts as a communications hub for every department is one the best ways to help your marketing team.

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Fleksy Cures the Woes of Typing with Fat Fingers

b2ap3_thumbnail_flesky.jpgYou can do almost anything with a smartphone, except type a quick and accurate text message on a four inch screen. Even the best typist struggles with hitting the correct keys on a digital keyboard, and it doesn't help if you have a little extra mass on your fingers. A new app called Fleksy promises to cure the woes of smartphone typing.

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5 Ways You Can Save Money with a Fax Server

b2ap3_thumbnail_Fax400.jpgIt's a digital revolution! Everyone is enjoying their new technology...and then there's the sad fax machine, still hanging around, printing off faxes, and reminiscing about the good old days before there was this new fad called the Internet. Fax machines put a damper on the whole digital revolution vibe. It's high time to retire them and start saving money!

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Organize Your Network with Active Directory

b2ap3_thumbnail_Network400.jpgThe whole purpose of having a network infrastructure is to allow different users to access and share needed files and applications. With your data centralized to a server, you will need to have a system in place that allows certain people up-to-date permissions to access needed files from every computer. This is where Active Directory comes in.

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Live Longer by Telecommuting

b2ap3_thumbnail_telecommunte400.jpgHave you ever felt like your long commute is draining the life out of you? If you commute long distances to work, then there may be something to the phrase, “My commute is killing me.” Research has shown commuters die younger than those who live closer to their work. This is yet another reason to work from home.

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4 Oversights that will Harm Your Network

b2ap3_thumbnail_SecurtyRisk400.jpgWith all the attention that hackers receive, you would think that they are solely responsible for every network security breach, but the truth of the matter is that most damages to company networks are due to negligence. Here are the four most common IT security oversights that can lead to major damages to your network.

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Have Your Movements Tracked with Diff Displays

b2ap3_thumbnail_MultipleMonitors400.jpgAre you enjoying the benefits of using multiple monitors? Once you have experienced the power of using more than two or more monitors, it is Diffficult to go back to using just one. As great as multiple monitors are, they can be distracting and consume extra power. Diff Displays is a new tech that takes care of both of these issues.

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Make $ and Save $ with Webinars

b2ap3_thumbnail_DollarSign400.jpgIn business, the more ways that you can find to communicate your message to your customers, the further your reach will be, which will ultimately increase your bottom line. This reach-to-profit formula works even better when your communication tools are affordable and can save you operating expenses. A webinar is a great communications tool that will both save you money and make you money.

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The Facebook Family of the Future

Facebook LogoThe ramifications of social media have extended well beyond just a tool used to keep in touch with friends. From games, to advertising, to even aiding in the overthrow of Middle Eastern governments, social media has added a new and powerful dynamics to the way people use technology. For better or for worse, social media also adds new and interesting dynamics to the most social part of our lives, our families.

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Is it Plugged In? Avoid Wasting Time with PC Vendors

guy stressed out on phoneWe've all been there; dealing with long, annoying tech support, hoping to make that extended warranty worth while. Should you eventually speak to a human, you run the risk of running smack into a language barrier. Then, there is always the inevitable 'Did you turn off your computer and turn it back on?' Would you really be still on hold if you hadn't tried everything you could think of?

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Leave IT to the Professionals

person using laptop holding hammerFor small and medium businesses, attempting to fix your own computer issues can do more harm than good. It may seem like having to pay for IT services is an unnecessary expense, especially when you have a somewhat tech savvy employee who seems to know what they are doing. It may be an expense now, but it will save you thousands of dollars in time and money in the long run.

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Handling Criticism and Adversity on Social Media

Like and Don't Like keyboard keysSocial Media is a far-reaching, extremely valuable tool for advertising and marketing. That is, well... until it isn't. Being able and prepared to handle negative online criticism can be the difference between a small but unfortunate event your company can learn from and 'irreparable damage that your company may never recover from.'

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QikPad: Collaborative Workspace Review

QikPad iconQikPad is an online collaboration resource that enables users to produce, sustain and customize data in a collaborative atmosphere. Making use of author color codes, users can readily determine the root of modifications by identifying the particular color assigned to a specific employee. Best of all, the application is free and does not require any sort of sign up.

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Collaborate and Share Notes with Microsoft OneNote

multiple people looking at printed out graphsIf you use Microsoft OneNote for jotting down quick meeting notes, phone calls, and personal memos, you've probably had information you needed to share with other co-workers in your OneNote Notebook. This quick walk-through will show you how to set up a Shared Notebook that others can access and modify.

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Health for the Office

woman stretching in chairDo you work in an office and sit in front of a desk all day? Chances are, you have experienced back pain or tight shoulders. Maybe you get headaches from staring at the computer all day. Well today we will discuss some tips on how to reduce the negative effects that office work can have on your body. Working these tips into your day can have a dramatic effect on your mental and physical health and you will feel all the better for it.

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The BYOD Revolution

Today, your employees are more and more technologically empowered. With the consumer electronics market teaming with amazing gadgets and high-end devices, cool tech is no longer reserved for fancy geek toys. With employees bringing in their own smartphones and tablets, mobile security becomes a big concern for small businesses.

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Take Back your Bandwidth

"Almost 40% of enterprise network bandwidth is being consumed by recreational or non-business applications [facebook, linkedin, youtube]"
~Blue Coat Systems Survey More companies are blocking video streaming sites such as YouTube and Netflix to improve productivity at work..

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Do Employees Work Better from Home?

Technology today makes it easy for businesses to let employees work from home. Offering secure remote access gives employees the flexibility to work on the road, at events, or from home as if they were at their desks in the office. Is this good for small businesses?

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4 Spring Cleaning Practices to Improve your IT

lightbulbAs the days get longer and the weather gets warmer, it's a good time to step back and look at ways to rejuvenate your day-to-day operations and do some spring cleaning. These practices won't cover dusting up cobwebs but will offer a few practices to improve your overall IT.

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Making Your Business BYOD Compliant

We talk a lot about smartphones and tablets as business tools, but these days more and more people are using high-end devices personally. It's likely that they are bringing these devices in to work, and often using them to become more productive at their job. We call this Bring-Your-Own-Device, or BYOD, and it isn't a bad thing. The catch is managing security risks when users are using their own personal gadgets.

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IT Support Horror Stories

Everyone here at Directive would like to wish our clients a happy and safe Halloween! We'd like to share a couple computer and tech support horror stories to set today's spooky mood!  Get out your flashlights and gather around the campfire for these chilling tales that could happen to any small business.

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