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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why You Shouldn't Say “Humbug” to Your Security

The IT guy, Jacob left last month: to begin with. There is no doubt whatever about that. He left without an exit interview, and he didn’t seem very pleased with the way the situation played out. You could never tell if Scrooge cared or not. His demands have never wavered. He expected perfection and when mistakes were made, they were approached as catastrophic affronts to the sustainability of the business, even if that wasn’t the reality.

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3 Ways the Internet Makes Things Easier, But Not Necessarily Better

b2ap3_thumbnail_internet_is_changing_everything_400.jpgDo you remember the days where you didn’t have the the Internet? Remember going to the library to research information, or using a phone book to find contact information for an important contact? These are only a few ways that the Internet has changed society.

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320,000 Customer Passwords Stolen From Time Warner Cable

b2ap3_thumbnail_data_breach_400.jpgYou’ve heard about a ton of high-profile hacks over the past few years, and it’s important to note that these numbers will only continue to climb. A recent incident involving Time Warner Cable, a large ISP in the United States, shows the world that even huge companies that specialize in providing Internet for users can suffer the embarrassment of a data breach.

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Tip of the Week: 4 Ways to Not Annoy Everyone With Your Smartphone

b2ap3_thumbnail_smartphone_jerk_400.jpgThe addition of the smartphone to every consumer’s repertoire has been great for enhanced productivity and accessibility, but it’s not all bright and sunny for everyone’s favorite mobile device. While productivity might be on the rise, manners seem to be in decline, thanks to people not knowing how to properly use their smartphone in public without annoying everyone around them. Here are four smartphone etiquette tips that every device owner should keep in mind.

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How Long Can You Go for Without Your Smartphone?

b2ap3_thumbnail_smartphone_addiction_400.jpgYour smartphone is, without a doubt, a valuable business asset. It keeps you connected to your business at all times, even when you’re home; but is this a good thing? Have you ever considered what your significant other might feel if you answer your phone while out to dinner? Thanks to the indisputable power of social science research, it’s been proven that smartphones are bad for our personal relationships. Gasp!

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Tip of the Week: Don’t Let Poor Grammar Affect Your Business

b2ap3_thumbnail_bad_grammar_fail_400.jpgHow bad would it have been if we instead entitled this article, “Don’t Let Poor Grammar Effect Your Business?” Even though it would’ve been a clever way to make a point about the perils of using poor grammar in business, there would still be a lot of folks who would spot the mistake and write off our company as incompetent. Herein lies the power of using proper grammar.

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Disconnect from the Web and Experience Life

b2ap3_thumbnail_celly400.jpgMobile devices give you the ability to always be connected with the virtual world. It may seem like this is great for productivity because you feel like more work is getting done; but could it be that constant connectivity is wearing us down? In light of the stresses caused from being connected, it's good to unplug and recharge your brain.

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Save Face with These 3 Facebook Security Settings

b2ap3_thumbnail_Facebook400.jpgFacebook makes it easy to connect with everyone; unfortunately, this includes people that you may not want to connect with. Whether it is the person you once had an awkward date with, or a hacker looking to hijack your profile, you can make sure that only the people who you want to see your post will be able to by adjusting your security settings.

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