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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Should You Be Holding Your Staff Accountable for Failed Phishing Tests?

It can be a real head-scratcher when one of your otherwise well-performing employees routinely falls for the simulated phishing attacks that you roll out as a part of your cybersecurity awareness strategy. For all intents and purposes, the person is a great employee, but when it comes to acting with caution, they fail. If you’ve made a point to prioritize your staff’s working knowledge of phishing attacks, do you replace this employee? We’ll take a look at it today.

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How to Properly Train Your Staff to Avoid Phishing Attacks

In the late 1970s and early 1980s, Bell telephone companies were making a mint off of offering the ability to call your friends and family that lived outside your predefined region, charging up to $2 per minute (during peak hours) for long distance calls. The problem for many people was that these regions kept shrinking. Some people decided to combat this costly system by reverse engineering the system of tones used to route long-distance calls, thus routing their own calls without the massive per-minute charges demanded by long-distance providers. These people were called Phreakers, and they were, in effect, the first hackers.

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A Look at How Cloud Computing Professionals Can Help Your Business

When you hear us speak the world “cloud,” it’s not the fluffy white forms soaring overhead. The cloud that we refer to are computing systems that are delivered to you through an Internet connection. The popularity and demand for cloud services has led both ordinary consumers and businesses alike to seek them out. Despite this demand, in the United States alone, there are over 500,000 IT jobs available. This suggests that there may be a shortage of workers with the requisite skillset and can provide a unique incentive to join the industry as to take advantage of such massive growth.

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5 Personnel Expenses Saved By Outsourcing IT

b2ap3_thumbnail_thisguy400.jpgIt's convenient to have an in-house IT technician. If your computer freezes up, you can call the IT department and they will swoop in and save the day. This is how in-house IT is supposed to work, but it's hard to hire anyone that's 100% reliable. We think it's actually more advantageous to outsource your IT; here are 5 reasons why.

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