Managed IT and Cybersecurity For Small-to-Medium Businesses in Otsego County
Get the most out of the technology your business depends on while
ensuring your company’s future with scalable managed IT services. Directive is dedicated to assisting our clients in achieving their business objectives through the appropriate use and implementation of technology.
Comprehensive and Affordable IT Solutions
Whether you run a small or large company, downtime is a costly experience. Having an in-house IT department may be out of the question, but ensuring uptime shouldn’t be. Customized Service Level Agreements ensure that we meet your needs and budget. From complete 24/7 support and monitoring to vendor management, outsourcing your IT with Directive can vastly improve and maintain your uptime to help you achieve a greater return on investment for your technology.
Proactive Managed IT Services for Business
Managing the IT infrastructure that your business relies on is a big task, as well as a critically important one. We condense our Network Operations Center procedures, philosophies, products, and support methodology into a single focused approach.
Cybersecurity-Driven Managed IT Services
Even small Upstate New York businesses are not exempt from being targeted by cybercriminals. In fact, smaller businesses are now being targeted more because they are easier to get into while still offering a good payoff for hackers.
Cloud Managed Hosting
Host your site on Directive's Managed Cloud Hosting and get much more than just a place to keep your domain and website. Stemming from our proactive Managed IT business model, our hosting packages ensure that your site is fast, live, and up-to-date.
Voice Over IP Business Phone Systems
The Most Flexible, Feature-Rich Business Phone Solution… Period. You probably didn’t realize just how far behind your phone system is, you know how expensive it can be, especially when scaling or trying to make changes to it. Modern cloud-hosted VoIP is a major game changer!.
Web Filtering & Firewall
Enterprise-level strength Firewall for a Fraction of the Cost. Proactively protecting your users and your network from malicious and inappropriate content on the internet will ensure a safe and comfortable workplace for everyone, as well as prevent many typical workstation issues.
Backup and Disaster Recovery
Protecting Your Business Data from Any Scenario. The one thing that any business needs in order to remain in operation is its data. The office could burn down or be swallowed into the ground--if the business’ data is safe, it still has a chance to bounce back. However, how can data be safe if the office itself is destroyed?
Benefits of Partnering With A Local MSP
Partnering with a local Managed Service Provider (MSP) over out of state nationwide businesses offers essential advantages for your business:
- Faster Response: Rapid technician dispatch minimizes downtime.
- Personalized Service: Customized IT solutions for your specific needs.
- Local Regulation Expertise: Ensures compliance with applicable requirements.
- Cost-Effective: Proactive support reduces long-term expenses.
- Community Insight: Knowledge of local business challenges provides strategic advantages.
- Economic Support: Contributes to job creation in your community.
- Enhanced Cybersecurity: Protects your data and systems effectively.
- Predictable Budgeting: Fixed rates simplifies budgeting.
- Lower Labor Costs: Frees up your internal staff for core functions.
- Specialized Expertise: Access to skilled IT professionals for optimal infrastructure management.
As you see, choosing a local MSP empowers your business to excel.
Don’t Just Take Our Word - What Our Clients Say
Our 3rd Website with Directive, and We Couldn’t Be Happier!

Our new Working Solutions website is visually appealing, with added functionality to better serve our customers. The Joomla back-end is easy to use and provides extensive control (the other websites Directive has designed for us uses it too). For this project, Directive also worked directly with our 3rd party vendor to migrate a custom solution from our old website. And Directive is always very responsive to changes and support issues. I absolutely recommend Directive! This is the 3rd website they have designed for us, and we couldn’t be happier with the end result. Thanks a lot to Jared and his team for prompt replies and support with issues that we ran into during launch.
CDO Workforce
It has been a pleasure working with your company!

Latham Homes would like to take an opportunity to share our experience with Directive, this was our second time working with them and our second web site with them. From start to finish we have always had a very positive experience. We would also like to say a big thank you to Jared Myers for always taking the time to explain everting very thoroughly and keeping us in the loop through the build and after the launch of our new web site. After launch training has been fun & informative, again Jared Myers has been very patient while teaching the new material. All staff at directive for over ten years now have always been friendly and professional. Latham homes highly recommends Directive
Latham Homes & Communities
Abraham Brown

Today marks the 5th Anniversary of our company, and I would like to take a moment during this celebration to stop and say THANK YOU to you and the whole team at Directive for being such a valuable partner and tremendous part of our company. Without the consistent dedication of your fantastic team, we would never have been this successful. Your passion, support, and commitment have helped us soar to new heights and we could not be more proud to be partnered with you!
Brooklyn, NY
Local Businesses Trust Directive To Manage Their Technology
Our Mission is to be your trusted IT advisor. Directive creates, manages, and delivers solutions based on technology that will provide our clients with the highest possible return on their investment.We are dedicated to the success of our clients, and would love to talk to you about becoming a part of the Directive family.