Solve IT Problems Today
Get Reliable, Fast and Secure IT Support for Your Business - Starting Today!
24/7 Monitoring. Flat-Rate Pricing. No Long-Term Contracts.
Get the most out of the technology your business depends on while ensuring your company’s future with scalable managed IT services. Directive is dedicated to assisting our clients in achieving their business objectives through the appropriate use and implementation of technology.
Get a Free IT Assessment - Book A Call Today
Whether you run a small or large company, downtime is a costly experience. Having an in-house IT department may be out of the question, but ensuring uptime shouldn’t be.
What We Do
Proactive Managed IT Services for Business
Managing your business’s IT is a big, critical job. We streamline everything—tools, processes, and support—into one clear, focused approach.
Voice Over IP Business Phone Systems
Tired of your outdated, expensive phone setup? A modern cloud VoIP system is flexible, affordable, and built to scale with your business.
Cybersecurity-Driven Managed IT Services
Even small businesses in Upstate New York are now prime targets for cybercriminals because they’re easier to breach and still offer valuable rewards.
Web Filtering & Firewall
Keep your network and users safe from harmful content online—boosting security, reducing IT issues, and creating a safer workplace.
Cloud Managed Hosting
Host your site with Directive's Managed Cloud Hosting for fast, reliable, and always up-to-date performance — more than just storage.
Backup and Disaster Recovery
Your data is the lifeline of your business. Even if your office is destroyed, you can recover—if your data is protected. But how do you keep it safe when disaster strikes?
Don’t Just Take Our Word - What Our Clients Say
Our 3rd Website with Directive, and We Couldn’t Be Happier!

Our new Working Solutions website is visually appealing, with added functionality to better serve our customers. The Joomla back-end is easy to use and provides extensive control (the other websites Directive has designed for us uses it too). For this project, Directive also worked directly with our 3rd party vendor to migrate a custom solution from our old website. And Directive is always very responsive to changes and support issues. I absolutely recommend Directive! This is the 3rd website they have designed for us, and we couldn’t be happier with the end result. Thanks a lot to Jared and his team for prompt replies and support with issues that we ran into during launch.
CDO Workforce
It has been a pleasure working with your company!

Latham Homes would like to take an opportunity to share our experience with Directive, this was our second time working with them and our second web site with them. From start to finish we have always had a very positive experience. We would also like to say a big thank you to Jared Myers for always taking the time to explain everting very thoroughly and keeping us in the loop through the build and after the launch of our new web site. After launch training has been fun & informative, again Jared Myers has been very patient while teaching the new material. All staff at directive for over ten years now have always been friendly and professional. Latham homes highly recommends Directive
Latham Homes & Communities
Abraham Brown

Today marks the 5th Anniversary of our company, and I would like to take a moment during this celebration to stop and say THANK YOU to you and the whole team at Directive for being such a valuable partner and tremendous part of our company. Without the consistent dedication of your fantastic team, we would never have been this successful. Your passion, support, and commitment have helped us soar to new heights and we could not be more proud to be partnered with you!
Brooklyn, NY
Benefits of Partnering With A Local MSP
Partnering with a local Managed Service Provider (MSP) over out of state nationwide businesses offers essential advantages for your business:
- Flat-Rate, Predictable Billing
- Proactive Monitoring – Downtime Prevention
- Local Team, Quick Onsite Support
- Industry-Specific IT Experience (Legal, Healthcare, Finance, etc.)
Industry-Specific IT Experience
IT for Law
Your patients depend on you as their healthcare provider. Your IT...
IT for Healthcare
Your patients depend on you as their healthcare provider. Your IT...
IT for Accounts
Accountants are some of the most important people associated with a business...