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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Do You Know the Real Value of Your IT?

Do You Know the Real Value of Your IT?

How much value does your company get from its technological assets? This might seem like a simple question, but it doesn’t have a simple answer. You can implement the latest and greatest solutions, but you don’t necessarily gain value from them, or as much as similar organizations in your field. With businesses aiming to cut costs and secure a profitable future, how can you make sure that IT is providing value to your organization?

The reason why you want to make sure IT is being profitable for your business is because you run the risk of it being overlooked otherwise. After all, if it’s not being valuable or making any money for your business, why bother investing in it? To answer these questions, you should ask yourself the following questions:

  • Do you have any services that aren’t being utilized properly? How much waste is accruing due to software solutions that aren’t being used?
  • How often do you replace hardware? If it’s not being replaced periodically, you run the risk of hardware failure or other issues.
  • How much do you pay for technology that isn’t offering a return on investment? For example, it’s one thing to pay for services that save time, but another thing entirely to pay for a convenience that isn’t necessary or producing enough value.

Basically, it all starts with asking yourself how your technology is affecting your bottom line. What is that new software solution really doing for your business? Is it allowing you to free up funds that would be better spent elsewhere? A great example of this is automation; more businesses than ever before are trying to take advantage of automation, which lets them free up key staff and personal from more menial and time-consuming tasks.

Too many businesses still take advantage of break-fix solutions; wasting money on IT maintenance. The break-fix model of IT support might appear to offer a semblance of value in the moment, as you’re receiving service that’s needed as soon as possible. Yet, the issue here lies in the fact that you’re waiting until technology has already broken down before you do anything about it. This leads to wasted capital and resources, including downtime, hardware replacements, and so much more--all because issues weren’t solved properly before they grew out of hand.

One of the best ways to gain value from your business’ technological investments is to implement managed IT services from Directive. What this does is essentially eliminate the costs of running an IT department, additional salaries of technicians, and the general upkeep costs of your organization’s infrastructure. It replaces these costs with a single monthly payment. You then receive services as per your service level agreement. We can perform a variety of services for your business, including:

  • Remote monitoring and management
  • Backup and disaster recovery
  • Network security
  • Email management
  • And more!

To learn more about IT management, call us today at 607.433.2200