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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Upstate New York Small Businesses Reduce Computer Issues with the Bridge Metaphor


Does it seem like every day your network is suffering from a different issue? How about the same old issues that keep coming back? Think about how much time is wasted every day while you and your employees have to cope with viruses, malware, and oddball technology issues. What if we told you there is an easy solution that will eliminate 99% of these problems?

Think of your network as a great big, high-traffic suspension bridge. This bridge needs to handle a lot of use each day, and if it fails it can get very expensive and very messy. Imagine an issue on your network, such as a virus or slow, outdated computer, as an accident on the bridge. It doesn't just affect a single driver or a single lane of traffic; movement (productivity) is slowed for all lanes on the bridge. The same goes for having too much traffic on the bridge that can only support so much. Productivity is greatly reduced. In order to get the most out of your bridge, you would need to widen it. With that said, if you are over taxing your bridge with too much traffic and then have an issue, you are going to have a lot of upset commuters. This works the same for your employees - moral goes down if they can't do their jobs. As a business owner, what can you do? Do you build more bridges? Do you upgrade the bridge you have? Just like a bridge, your network needs regular maintenance to keep all the lanes open. This will prevent issues and keep you from outgrowing your solutions early. Things like software and security updates, virus and issue monitoring, and data backup are vital to ensure productivity. Just like a bridge, your network may need to be refreshed and upgraded as your needs grow - staying ahead of the game is very important in this case. It's simple; just as you would perform maintenance on a bridge, your car, and virtually any other complex, mission-critical entity, you need to take care of your network. We provide complete network monitoring and maintenance solutions for small and medium-sized businesses throughout Upstate New York. We are able to reduce the costs associated with IT support and greatly reduce downtime. Give us a call at 607.433.2200 and ask us how we can save you money, headaches, and stress by keeping your technology up and running!