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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

You Deserve an IT Provider that Cares as Much as You Do

You Deserve an IT Provider that Cares as Much as You Do

Two major concerns of every business owner are the protection of their company and making sure their technology does what it’s supposed to do. It can be overwhelming to manage these two aspects on your own, which makes outsourcing the security and maintenance of your IT such an attractive option.

When it comes to outsourcing your company’s IT management, you’re going to want to be sure that your company’s assets are being handled with the same level of care and oversight that you yourself would provide. After all, you wouldn’t want to hand over the access to all of your company’s digital assets to just any computer guy in the phone book, right? Directive can be your trusted IT provider, due to the simple fact that we treat our client’s technology as if it were our own.

How Directive Protects Your Business
While there are many aspects of your business that need protection, one of the most crucial things to secure is your company’s data, seeing as it’s under constant attack from cyber threats. The best way to secure your network from potential data breaches is by taking proactive steps and monitoring the situation, a service we provide with our enterprise-level security solutions and remote IT support.

Then there’s the risk of user error that must be mitigated. Users on your network can do some incredibly dumb things, like downloading an attachment from a spam message or interacting with malicious websites. Unfortunately, you’re unable to stand behind each and every employee and monitor their Internet usage. Although, with Directive as your trusted IT provider, you can outsource the monitoring of your network to us and we’ll do it remotely, which is more efficient than having to peer over an employee’s shoulder.

How Directive Manages Your Technology
Then there’s the reality that your company’s technology can essentially go haywire at any moment and completely derail operations. In such a scenario, a specialized touch is needed to resolve the issue, restore order, and get operations up and going again. It’s times like these when you’ll really want an IT provider that you can trust.

The advantage of having a managed service provider like Directive care for your network is that it frees you up to accomplish important tasks. Plus, we go above and beyond to manage your company’s technology, which provides you with the reliability you need in order to sustain your company’s operations. This in turn frees you up to focus on the important aspects of running your business, like improving your company’s core services.

The IT technicians at Directive are able to provide top-notch care for your company’s technology by giving it the time and attention it deserves. We can remotely monitor and maintain your company’s network and catch IT issues before they develop into major problems, like a data breach that compromises the security of your business. We can also come on-site at a moment’s notice and tend to any IT problems that you may run into, as well as provide 24/7 Help Desk support.

To partner with an IT provider that treats your technology as if it were our own, call Directive at 607.433.2200.