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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Calculate Your Downtime

a1sx2_Original1_coinclock.jpgDoes it sometimes feel that business is going well, yet your bottom line is taking a hit? If time is money, then downtime is anti-money, and downtime may be your biggest budget buster. To help you determine exactly how much your IT downtime is costing you, we have two mathematical formulas you can apply to your business.

The first downtime formula determines loss of sales:
Yearly Revenue/Business Hours x IT Impact to Sales % = Lost Sales

The second downtime formula factors loss of employee productivity:
Employees Affected x Average Employee Cost Per Hour x Average % Affected by IT = Lost Productivity

Both of these equations can be used to objectively quantify the cost associated with unplanned downtime caused by IT Problems. Examples of IT problems can include minor issues, like applications taking too long to load, and major issues, like having to spend time waiting for hardware repairs. All of these IT downtime issues can add up over time, and then there is the worst-case scenario downtime issue to consider: If your business experienced a total loss, like a fire or a flood, then how much time would it take to recover?

The good news about IT downtime is that it is controllable. In fact, taking the time to keep your computers running smoothly will eliminate bigger downtime issues like computer crashes. This is the difference between a proactive and reactive approach to IT problems. Directive specializes in proactively maintaining your computers, by remotely taking care of the small problems that cause major downtime. Having Directive monitor your computers is the best solution to combat downtime, primarily because this preventive service cannot be factored into the downtime formula.

If the unthinkable happens and your business is rocked with a disaster, then Directive also offers a backup disaster and recovery solution (BDR). Your data is archived offsite; this is the ideal solution for saving your data for both backup and security purposes. The BDR also has the capability to host your entire server if it goes down; this minimizes downtime because you can continue to work while your hardware is being repaired.

Now that you know the true cost of IT downtime, you can make a well-informed decision when budgeting for your IT needs. Compared to the cost of downtime, IT monitoring service and BDR solution is a bargain. The combination of our IT monitoring service and BDR solution is the ultimate defense and offense against downtime. Call us at 607.433.2200, we will be happy to go over the IT needs of your business and find ways to maximize your profitable up time. Your Phone + Our Phone + Our Expertise = Time + Money for You!

 

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Saturday, May 21 2022

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