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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Businesses Can Use AI to Their Benefit

How Businesses Can Use AI to Their Benefit

As technology has become smarter, artificial intelligence has evolved into a more and more applicable solution that businesses of all sizes can use. Let’s take a few minutes to consider the various ways in which AI can be used to support businesses.

Although the term sounds super advanced and a little intimidating, artificial intelligence simply describes the ability of a computer system to learn, perform, or automate tasks. Narrow AI is limited to performing or learning certain tasks, while General AI can adapt and learn how to perform a variety of different tasks, much like a human brain and includes everything from virtual assistants appearing on smart devices to the technology that powers self-driving cars.

Today, companies can use AI to achieve a variety of goals and tasks, including processes like process automation, data analytics, and engagement. Let’s go over these three objectives and how AI can benefit them.

Process Automation

By adding AI to their automation efforts, businesses have been able to more efficiently see the returns of implementing it. This form of automation does its work principally in the background. It also has the benefit of being both the most affordable and quickest to return some of your investment.

Data Analytics

This variety of automation is responsible for processing the massive volumes of data that modern businesses rely on, assisting to identify patterns that would otherwise go unnoticed and unseen. Whether it keeps an audit of all the exchanges your business makes or predicts how your audience will respond to changes, data analytics provide businesses with information that would be unavailable just a short time ago.

Engagement

Finally, automation has enabled businesses to more effectively communicate with their many contacts, from clients and employees alike, with specialized tools that simplify the process. Websites have customer service tools that help direct them to the answers they need, healthcare professionals can access treatment recommendation systems that can help customize a patient’s healthcare approach, and other applications enable simpler access to the desired information.

Can AI be complicated and difficult to implement? Yes… but it doesn’t have to be. Directive can assist you in putting together a strategy and putting it into place. Learn more about what we can do for you by calling 607.433.2200.

 

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Tuesday, November 24 2020
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