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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How VoIP Can Enhance Your Company’s Budget and Operations

How VoIP Can Enhance Your Company’s Budget and Operations

Chances are that you’re fed up with your in-house telephone network. It may have once been necessary to communicate with your employees and your clients by using a landline, but the modern office has since moved toward a more digital alternative in the form of Voice over Internet Protocol (VoIP) telephony.

Basically, VoIP uses your organization’s Internet connection to transmit your call to the receiver. It’s efficient because it provides a service via one that you already pay for, rather than adding an additional cost to your budget. However, VoIP provides several other benefits that can save your business money. Here are two of the best ways that VoIP helps your business’s communications become more cost-effective.

VoIP Eliminates an Unnecessary Cost
As we just mentioned, since VoIP uses your business’s Internet connection, it helps you avoid the fees of going through your local telephone provider for all of your telecommunication needs. Plus, most telecommunication providers will try to bundle telephone services with others, which can make it seem like you’re paying for services that you don’t want or need. With VoIP, you’re using an asset that you already have (and need) to cut down on operational expenses.

Granted, in order to guarantee that your VoIP system experiences minimal operational trouble, you need to focus on improving your Internet connection by either working with your Internet service provider or auditing your router’s performance. We recommend contacting technology professionals before implementing major changes to your IT infrastructure--especially one such as VoIP.

VoIP is Flexible
When you add new users to your organization’s network, if often entails some intensive cabling to ensure that the new user’s technology is connected to the in-house network and the Internet. However, as the amount of technology you accrue increases, the amount of space that you have for new workstations and server units decreases. This results in a complex network infrastructure that makes it difficult to effectively optimize operations. This is especially the case if your business is growing.

VoIP makes it much easier to provide new technology without all of the complex cables. Rather than set new telephone cables for each and every new worker that you onboard, all you have to do is make sure that they have a steady Internet connection. This makes it much easier to provide phone systems to your employees. However, you still need to be mindful of bandwidth, as VoIP can put strain on an unprepared network.

Does your business need a reliable communications solution that’s capable of improving operations? To learn more about VoIP, reach out to us at 607.433.2200.