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Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Managed IT is a Great Way to Improve Your Business' Productivity

Managed IT is a Great Way to Improve Your Business' Productivity

IT is meant to help your business function more smoothly, not hinder operations. This is the cornerstone of the way that most organizations need to think about technology maintenance. Unfortunately, there are some organizations that either don’t have dedicated IT support, or waste valuable time and resources working with break-fix providers who don’t have their business’s best interests in mind. To keep your organization from falling victim to these practices, you should consider managed IT for your technology maintenance.

Here are three ways that managed IT services can help your business improve operations.

Managed IT Lowers Costs
Let’s say that you don’t have a dedicated IT department that resolves issues as they happen, as it is rather expensive. You generally only contact tech support when you have already experienced a problem, reacting to an issue rather than preventing it altogether. This is what managed IT services attempt to resolve. By taking proactive measures that keep issues from happening in the first place, you spend less on hardware replacement, service fees, and downtime, making it practically imperative if you want to cut unnecessary costs. It’s like having a full in-house IT department without paying all of their salaries.

Managed IT is Hands Off
One of the biggest perks of managed IT is that the issues are often resolved without you even knowing they existed in the first place. Through the power of remote monitoring and management, your managed IT provider can keep an eye on your systems without even being on-site, which allows them to identify and resolve the issue as quickly as possible. Rest assured that you will be notified of major issues that need your attention and awareness, but know that most problems can be resolved without an on-site visit.

Managed IT is Flexible
There are so many services offered by managed IT providers that you can practically pick and choose the perfect service level agreement that suits your needs. Whether you need something as simple as implementing a new email solution or the management of an entire infrastructure, managed IT services has a solution that can make your organization’s operations run just the way you want them to--if not better!

Your business shouldn’t be wasting time managing its own IT infrastructure--not when you have much more important things to be doing. After all, you’re a business owner, and you need to be running your business, not focused on resolving technology problems. Still, this doesn’t diminish the importance of proper IT maintenance. Managed IT services from Directive is one of the many opportunities your organization has to improve your return on investment for your technology. To learn more, reach out to us at 607.433.2200.