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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

One Call to Handle it All!

b2ap3_thumbnail_our_vendor_management_400.jpgConsolidation makes life easier. Your smartphone is a prime example of this; consolidating dozens of individual gadgets down to one easy-to-use device that can fit inside your pocket. Before smartphones, we had to travel with a carry-on bag full of electronics, but now, thanks to smartphones, traveling is much easier. This principle of consolidation also applies to IT services.

If you're taking advantage of managed IT services from Directive, then you're already familiar with the benefits of consolidating your IT needs by outsourcing them to us. It's easier to simply call one of our technicians and go over your problems with them than it is to try fixing them yourself, or hiring and managing your own IT staff. As a bonus, our managed IT services will save your business money compared to doing IT the old fashioned way.

What if we told you that you can consolidate your IT services even further? Why stop outsourcing the technology associated with your IT infrastructure when you can go deeper and cover ALL of your technology. What?! You may think that this sounds crazy, but this is a very real option for your business.

There was a time when cell phone manufacturers were first given the request to combine a camera with a phone. At the time, this probably sounded like a crazy request that seemed impossible, but now, we're living in an age where new smartphones come standard with HD video cameras. Now that's crazy!

You want to talk crazy, think about having repairs to your hi-tech smartphone taken care of by Directive. Or what about that copy machine that's always giving you a hard time? We can find a solution for that too.

Having all of your company's technology needs covered with a single point of contact is made possible with Directive's vendor management service. We're able to cover all of your company's technology by consolidating your technology vendors for you. This service makes it very easy for you to take care of a problem because all you have to do is call us at 607.433.2200 instead of having to track down contact information on the manufacturer and dig for your receipt or a copy of your warranty.

Setting up your vendor management service is as easy as letting us know what pieces of equipment in your office that you want covered. We'll then record the product information and add the vendor contact numbers to our files. This way, when something goes wrong, all you have to do is call us and we'll arrange the fix. This means that you don't have to deal with scheduling a repair-person, or even make the billing arrangements because we got all of this covered!

If you don't have to spend your time managing all the technology issues in your office, then you're able to spend extra time on more important things, like growing your business! To have Directive be your single point of contact for all of your technology needs, give us a call at 607.433.2200.

 

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Saturday, December 14 2019
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