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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 2 Easy Ways to Compare Edits Made to Your Document

b2ap3_thumbnail_diff_checker_400.jpgRevising documents is a task that can take forever, especially when multiple people have to make edits and suggestions. Before you know it, the sidebar will be filled with comments and the text will be so drastically changed that it will feel like you didn’t write it in the first place. In these instances, it might help to view the original document and the new one side by side. Here are two great tools that let you do so.

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5 Hilarious Computing Tips From Mr. Wolfdog [VIDEO]

b2ap3_thumbnail_oh_your_wolfdog_400.jpgHappy April Fool’s Day! It’s a time to celebrate pranks, practical jokes, and laughter. Therefore, we thought we’d mix it up a bit and seek out technology advice from the funniest and the furriest CEO we know, Old Spice’s wolf-dog hybrid, Mr. Wolfdog!

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Tip of the Week: 4 Cabling Tips to Organize Your Network’s Wires

b2ap3_thumbnail_cabling_tip_400.jpgWe live in an exciting time of computing where more is happening wirelessly than ever before. Although, we’re still a long way off from having networking wires and cables become entirely obsolete, which means that it’s in your best interest to know how to deal with your cables as efficiently as possible.

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Getting Help Desk Support Is More Affordable Than You Would Think

b2ap3_thumbnail_single_conduit_callcenter_400.jpgCan you imagine how much easier it would be to manage your IT problems if you had a dedicated support team who you could always count on to receive calls and answer any questions your team has? This would technically qualify as an internal help desk, and they could potentially save you a ton of money and time in the long run. Why? Because your team wouldn’t have to waste time digging through complicated systems to find answers to their dilemmas.

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Lock Your Doors and 2 Other No-Brainer Tips to Protect Your Data

b2ap3_thumbnail_desk_lock_security_400.jpgYou know the saying “you can never be too careful”? It’s always said by the person who understands the value of proceeding with caution, and understands that all it takes is a moment to lose everything. In some cases, it could be your workplace dignity, but in others, you need to cover your tracks to prevent hackers and other miscreants from performing the unspeakable: messing with your computer while you’re away from it momentarily.

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Your Biggest Vulnerability May Come From Forgetting to Logout

b2ap3_thumbnail_your_workspace_400.jpgEven if you have the best network security tools in place, you can still fall victim to a major data breach, just by doing something as seemingly-harmless as not manually logging out of your online accounts.

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