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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Too Many Accountants are Fielding Technology Queries

Too Many Accountants are Fielding Technology Queries

Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or not investments make sense for a company. With the recent increase in technology use for small businesses, accountants have been fielding more than financial queries, they’ve been directly asked about whether a business should implement technology. Today, we are going to explain why, regardless of the answer, your accountant is the wrong person to ask.

The Cash Cow

Sometimes technology can be seen as a cash cow. By implementing the right technology a business can get more out of less, creating revenue while cutting costs. This profitability is exactly what every business is looking for. When you ask your accountant about IT, however, you are getting their perspective on a specific set of software that they use for their day-to-day responsibilities, not necessarily your own. Therefore, the only people you should rely on for dedicated IT support is… well, dedicated IT support from trained and certified technicians. Failing to adhere to this steadfast rule could result in unforeseen consequences.

Part of the problem comes from how crucial technology is for just about any business in today’s market. To keep operations going, a business needs its technology to work, but if it’s not, then you run the risk of efficiency, productivity, and success being much more difficult to achieve.

Now, let’s say you hire someone to put up some shelving in your office. They will bring the needed tools to get the job done. One of these will inevitably be an electric screwdriver, which is much faster and more efficient than a manual one.

Your business is similar in this regard, as it could probably get things done without technology, but only by sacrificing a considerable amount of productivity and efficiency. Depending on how your organization functions, you might find yourself unable to get work done at all without any technology at your disposal. It’s like running out of charge in your electric screwdriver, or bringing a box of nails rather than screws to the worksite.

If it was someone you hired that made this mistake, naturally you would be upset; however, you shouldn’t simply Google search the issue at hand and take the suggested actions at face value. Whenever you turn to someone who isn’t an IT expert for technology support, you risk encountering misinformation, which can further harm your productivity and put your business at risk.

This makes the having trustworthy IT resources all the more important. Directive can provide your business with the technology support and management needed to optimize your business’ operations. You can be confident that we will keep your business technology in proper working order, resolving issues and actively preventing them from becoming bigger problems. We can accomplish this remotely so that your in-house team will experience minimal distraction, and as long as you provide your employees with contact information for us, you’ll never have to rely on search engine queries for technology maintenance ever again.

To learn more about our services, reach out to us at 607.433.2200.

 

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Monday, September 16 2019
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