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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Has the Features You Need in a Complete Communications System

VoIP Has the Features You Need in a Complete Communications System

Ah, the business telephone solution. You know you need it, but you dislike working with your current telephone provider for a number of reasons. You know you can get a better deal if you look around, but we bet that the best deal around is a hosted Voice over Internet Protocol solution from Directive. How can our VoIP solution save your business time, energy, and resources?

Traditional Telephone Systems are Antiquated

Traditional telephone systems are notorious for costing businesses money because they require their own specific infrastructure, which often means running wires, knocking down walls, and adding endpoints throughout the office. Furthermore, it’s difficult to scale a phone system according to your needs, as there is a limited amount of physical space in your office for this infrastructure. Meanwhile, there is a good chance you are paying for bundled-in services like television that you don’t need for your business to run smoothly. It’s just not effective compared to VoIP.

VoIP Has Plenty of Benefits for Your Business

If you are considering VoIP for your telephone needs, you can expect the following benefits that will prove helpful to you as you go about your business.

Lower Costs

Since VoIP uses your Internet connection—something you already pay for anyway—you are getting more bang for your buck, so to speak. You can add new users and scale according to your business’ needs. Plus, since the VoIP application can be installed on existing hardware, like desktops and smartphones, you don’t have to worry about procuring handsets (unless, of course, you simply want them).

More Flexibility

With your traditional telephone system, you are limited to your office where your work phone is located. You can’t exactly take it on the road with you without forwarding it to your personal cell phone, and who wants to do that? With VoIP, you just download the app on your smartphone and there you go; you have your work phone on your cell phone, whether you are in the office or on the move.

Feature-Rich Systems

You might enjoy call forwarding, voicemail, and extension assignments, but VoIP does far more than your typical telephone system. You can implement or integrate it with instant messaging capabilities, video conferencing, and so much more, all of which enriches your employees’ experience and allows them to be as productive as possible in their everyday business.

Get Started Today!

VoIP can be a tremendous help for just about any business. To learn more, call us today at 607.433.2200.