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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Backsourcing Your IT Looks Like

b2ap3_thumbnail_backsourcing_it_from_success_400.jpgIf you’re looking to save some money on IT, outsourcing your company’s IT services is a simple and effective method. This concept has grown tremendously over the past several years, and the saved expenses are one of its biggest attractions. However, businesses sometimes decide that it might be time to backsource their IT.

Backsourced IT
When a business with outsourced IT services decides that it is in their best interest to switch back to managing their own IT, this is called backsourcing; sort of like a return to self-service. It might seem strange for an outsourced IT company like Directive to even mention the idea of backsourcing. After all, outsourced IT is the life’s blood of a managed IT company. Wouldn’t this threaten our business model?

Ordinarily, yes, but we’re not the average run-of-the-mill outsourced IT company. It’s natural for a business’s technology needs to change as time goes on, and nobody understands this better than the tech professionals at Directive. We offer many more services that are beneficial to the modern business.

The Best Solution for Your Individual Needs
For instance, you might have integrated managed services when you were a smaller business and didn’t have time to take care of everything yourself. Instead of spending money on an IT department, you were investing in managed services and allowing for growth investment. Now, thanks to managed IT, your company has more resources at its disposal, and you likely need to take a moment to reevaluate your technology strategy. You might even decide that you’re ready to take the plunge and manage your own IT.

These daring businesses have their own reasons for taking this risk and making the investment. Perhaps their work is sensitive in nature, and their shareholders would feel better if their data was hosted privately in-house rather than in the cloud. Even though the public cloud is reliable and secure, the decision-makers might still feel iffy about the proposal. This is further augmented by the cloud-breaching nightmare stories which seem to be all over the place as of late, including the iCloud hack from last year, where Apple’s public cloud service leaked sensitive photos of celebrities to the Internet. Granted, this sort of situation is quite different from hosting your business’s data in the cloud, but it’s still important to be wary of the threats which lurk online; hence why some professionals might be skeptical.

Backsourcing IT is Growing More Popular
According to Stan Lepeak, a research director at KPMG Advisory, more businesses in the future will continue to take advantage of backsourcing. He tells CIO his estimate concerning backsourced IT services, "Of the IT services historically outsourced, 20-to-30 percent will be brought back in-house as buyers are more comfortable to create retained organizations that not only govern the services, but start to move more into operational control of the services.”

If your business wants to increase control of your organization’s data, backsourcing is a perfectly reasonable solution. Directive can help your business adjust to the shift in responsibilities. Our trusted professional consultants are dedicated to helping you better understand and utilize your technology.

Most of the time, outsourcing your IT service is the best solution to your technology troubles, but in the event of extenuating circumstances, we can adapt to the shift with you. If you feel your business can handle managing its own IT, Directive can act as the co-pilot, offering our expertise and operations-simplifying internal IT solutions for your business and resolving everyday issues.

Whether you are looking to grow your business with managed IT services, or you’re looking to take matters into your own hands, give Directive a call at 607.433.2200. Either way, we’ll help you make the most out of your technology.