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Directive Blogs

Directive has been serving the Oneonta area since 1993, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Three Reasons VoIP is a Great Choice for Businesses

Three Reasons VoIP is a Great Choice for Businesses

If you’re trying to run your business without considering communication, you’re crippling your business unnecessarily. One of the ways that you can improve communications is by capitalizing on a modern phone system that uses the cloud. You might be surprised by how great a cloud-hosted VoIP solution works for your business--especially if you haven’t thrown out the traditional telephone handset yet.

A Voice over Internet Protocol solution provides your organization with unprecedented flexibility and functionality. We’ll go over some of the best ways that your organization can leverage VoIP for its benefit.

Freedom
The corded desk phone is a major limiting factor for your business. Since you’re usually tied to the desk while you’re using a traditional telephone system, it can be freeing to use a VoIP application on any connected device that you want. Whether it’s a desktop computer, a laptop, or a smartphone, you’ll be able to stay connected to your workplace number and contacts with a cloud-based VoIP solution. As long as your device is connected to some sort of network, you can use VoIP anywhere and anyhow you like.

Flexibility
Usually, a business will go into their venture with some sort of idea about how they want their infrastructure to be set up. The same can be said for implementing a telephone system, as wires and terminals need to be placed in the office. As such, it can be challenging to change a physical infrastructure without it becoming a major pain. A cloud-based VoIP system allows your business to make changes to your phone system without making drastic changes to your infrastructure. You can add new numbers or users to your infrastructure without running new cables or knocking down walls. As long as your Internet connection and network infrastructure can support the increased bandwidth, you should be fine. We recommend consulting with your IT provider to make sure your network is ready for VoIP.

Functionality
A traditional telephone system is generally subject to the all the bells and whistles that your provider wants to offer you. This means that in order to take advantage of a phone system, you might have to pay for services that are bundled with it. You might need the ability to make a phone call, but you certainly don’t need the 300 channels of cable television that are bundled with it. A VoIP solution lets you bypass this by customizing the solution to make your ideal telephone system. You can leverage traditional features like conference calling and voicemail alongside optional buy-ins like instant messaging, video chat, and more. You only pay for what you need. Plus, many hosted VoIP solutions give you more features for less money than traditional PBX phone systems.

Does your business need hosted VoIP? To find out, reach out to us at 607.433.2200.

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Tuesday, August 21 2018
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