Directive Blogs

The reactive method of managing business technology means waiting for something to explode before you address it. When a computer fails or the network completely bites the dust, a business owner contacts a technician to fix the damage, which usually results in a beautifully unpredictable invoice.

This system creates a pretty backwards relationship between your business and your tech support. The service provider only makes a dime when your life is actively falling apart. (Apologies for the bluntness, but it is true.) Consequently, they have no real financial incentive to put long-term preventative measures in place. This pattern keeps a company permanently stuck in a frustrating cycle of unexpected downtime, panic, and temporary patches.

Many small and medium-sized medical and dental practices operate under the assumption that the Department of Health and Human Services only focuses on massive healthcare networks. This assumption is incorrect and dangerous.

The Office for Civil Rights actively investigates smaller clinics. Most of these investigations are not random audits. Instead, they stem from a single patient complaint, a lost mobile device, or a staff member clicking on a malicious link in an email. Because HIPAA violation fines scale based on the level of perceived neglect, a single unencrypted device can easily jeopardize the financial viability of a local clinic. Data security requires strict, non-negotiable protocols regardless of the size of your operation.

Popular culture gets modern cybercriminals completely wrong. Most people still picture a solo attacker operating out of a dark room. The reality is much more mundane and far more dangerous.

Today, corporate cybercrime groups operate like legitimate businesses. They use structured organizational charts, tracking metrics, customer support lines for victims, and dedicated development budgets.

Modern cyberthreats are understandably terrifying to consider… enough so that it may seem best to lock down your network to the point where someone would need an authentication code to open every window.

Here’s the problem: If you make your security framework so restrictive that your employees feel like they are being micromanaged by an algorithm, two things happen. First, their productivity plummets. Second, they will actively look for ways to bypass your security just to do their jobs.

When an employee leaves your business, collecting their company-owned laptop, phone, and office keys is standard operating procedure. It is a physical routine that every manager instinctively understands. However, it is remarkably easy to forget about the digital keys left behind in the cloud.