Directive Blogs

The current year has already delivered massive strides in innovation, particularly for tools that offer real utility. Today, we will go into five developments currently reshaping the landscape and how they might influence the way we work in the future.

Chances are pretty good that you know someone—a coworker, friend, or relative—who seems pretty confident that they know their way around technology. Maybe it’s your niece, who was the one to set up your Wi-Fi and spends her time on her self-constructed gaming PC. It kind of makes sense to lean on her for some tech advice for the office, too… doesn’t it?

The short answer: absolutely not.

While your niece may have a bright future ahead of her in the IT industry, there are numerous reasons why relying on her in lieu of a professional is a terrible, self-destructive idea.

Misplacing a file can be annoying and stressful, especially if that file is important. On complex networks, it could potentially be in multiple different locations, perhaps on a local network device or somewhere in the cloud. In moments of dire need, knowing how to locate such important files makes you a standout (and standup) employee, so let’s explore ways to find “lost” files, even if they’ve seemingly disappeared into the ether.

Does your business purchase tools in isolation, or do you make a concerted effort to purchase and implement solutions based on synergy? It might sound like a load of business mumbo-jumbo, but tools that work well together make your operations more functional and streamlined. To illustrate this, we have three seemingly disparate solutions: Voice over Internet Protocol (VoIP), Endpoint Detection and Response (EDR), and Multi-Factor Authentication (MFA). While they might seem very different at first glance, the right combination of solutions can make a significant difference for your business.

Let’s say you recently started working with us. We’ve signed a contract, payments have been exchanged, and your IT is now under our care. One day, after your payment has successfully transferred, one of your workstations suddenly freezes up. One could hardly blame you for wondering why you were paying money to us if these kinds of issues still happen.

The truth of the matter is that our proactive IT services aren’t about eliminating issues and errors; it’s about avoiding everything possible and having strategies in place to address what can’t be.